SUMMARY OF QUALIFICATIONS:

• Over 20 years of strong experience in Cloud Computing, Software Development, Solution and Enterprise Architecture
• High energy, results - focused and deliver quality scalable solutions
• Excellent exposure to large distributed systems and integration technologies
• Strong experience in Enterprise architecture frameworks and methodologies
• Domain knowledge in CRM (Salesforce Sales & Service Cloud), Supply Chain, Learning Management LMS, Security and Cloud Computing.
• Highly creative in proposing solutions for complex business and technical problems
• Achieved multiple awards of Excellence, Leadership, and Recognition

CORE COMPETENCIES:

• Drive for results. Ethics and Integrity
• Customer Focus and Problem solving approach.
• Technology Savvy.
• Amazon Web Services EC2, ELB, SNS, S3, Route53, CloudWatch, CloudTrail, BeanStalk, Docker, Oracle RDS
• NewRelic APM Monitoring
• Chef CI/CD Infrastructure DevOps.
• Salesforce.com (Sales CRM), Architecture Roadmaps
• Single Sign On (SSO) SAML, Oauth 2.0, PingFederate, Okta
• Cloud Computing, Enterprise Application Integration
• Service Oriented Architecture (SOA), REST API Services,
• Layer 7 & ACE XML Gateway
• Application Integration Architecture EAI, B2B,
• Tibco BusinessWorks, JMS, Informatica, Kafka, SnapLogic
• Cisco Jabber IM (CAXL), Jabber SDK, Oracle WebLogic
• Enterprise Architecture Framework BOST. Java J2EE.
• Openstack Certified (OneCloud). Agile SCRUM
• Mobile Development Apple iOS and Google Android
• NOSQL DB: MongoDB, Cassandra and Hadoop.
• Javascript: Jquery, AngularJS

IT SKILLSET:

Operating Systems: Linux, Solaris, Windows

Databases: Oracle, Informix

Application Server: BEA WebLogic

Programming Languages: Java JDK 1.6

Web Development: Servlets, JSP, Javascript, AngularJS, ExtJS, Sencha, Apache CXF, REST Services, HTML, CSS, JSON, XML

Messaging Middleware: Kafka, AMQ, Tibco EMS, Tibco BusinessWorks, Tibco Adapters

Salesforce.com: Sales Cloud, Service Cloud, Click 2 Chat, Click 2 Call, Apex, VisualForce, Administration, Configuration, Communities, Mobile SDK, SAML Configuration, SSO, Salesforce 1, Outbound Messaging, Workflow

Integration (Enterprise Applications): Snaplogic - Cloud based Integration Middleware

Configuration: Subversion, Jenkins, Ant

NOSQL Databases: MongoDB, Cassandra, HBase

Cloud Computing: Openstack, Openshift, PAAS, IAAS, SAAS

PROFESSIONAL EXPERIENCE:

San Jose, CA

Sr. Solution Architect 

Responsibilities:

• Adobe was provided feedback by Architecture community on moving to the Cloud based solution for it’s commerce components to achieve scalability and high availability given the increase in user base.
• Collaborated with architects from different functions (eCommerce, Security, Enterprise) to enable the solution architecture for deployment of Global Tax Engine in AWS.
• Integration with eCommerce (Tax Invoice microservice) via AWS VPC peering.
• Initial rollout to single region US West, multi-Availability zone for high availability.
• Led the team to implement the overall solution architecture design, closely partnering with the product team (Thomson reuters).
• Built a strong partnership across cross-functional teams(eCommerce, Order Capture, DevOps, CyberArk security) for the implementation
• The implementation resulted in improved customer satisfaction for Adobe customers, by providing highly scalable(auto scaling) cloud based solution, leading to increase in orders and reduction in error processing of orders.

San Jose, CA

Solution Architect 

• Collaborated with architects from different functions (Salesforce.com, WWPO, xRM) to enable the user experience solution of Navigation Bar to integrate with various Partner applications. The solution leveraged REST API/Javascript/JSON and metadata to provide the quick links for the users to navigate across various apps.
• Integration with Salesforce.com (Sales Collaboration) was challenge due to different domain. Provided architecture and direction to the team to seamless integrate the solution using CORS.
• Led the team to implement Team Cisco an innovative concept to enable the Partner users to reach out to Cisco Sales and Support team during various phases of Sales cycle. Solution was implemented using Jabber and XMPP. Led the architecture discussions with Collaboration IT Team to address the key gaps in implementation specifically the provisioning of partner users within Cisco domain.
• Led the overall architecture solution for activity stream, a notification engine to provide real time key updates to the Partner users.
• The architecture solution for SCP was implemented using CORS enabling better solution for Cisco and reduced implementation/Operational cost
• Built a strong partnership across cross-functional teams (Collaboration IT, CCW, BU, Infosec, xRM & DFT Teams) for the implementation.
• Developed a unique Single Sign On SSO solution for the Jabber IM to overcome the limitation of the Jabber SDK library. The Jabber SDK currently doesn’t provide SSO features.
• Lead the overall Single Sign On capabilities with the PingFederate team & engaged closely with the Infosec team for the security review.
• Instrumental in leading the new hires from Cisco Bangalore team lead, motivated and influenced the members to deliver Click2IM solution
• Played the role of the architect in the POC for evaluating the architecture approach for SFDC Chatter framework alongside SFDC Technical architects. Delivered the joint solution artifacts.
• The implementation resulted in improved customer satisfaction for Cisco and increase in productivity (10%) and user experience for Cisco Partner users leading to increased Sales revenue.

San Jose, CA

Solution Architect 

• Lead the overall SFDC architecture solution & development for the uCRM foundation release.
• Provided the architecture direction and roadmap to retire the legacy hosts DB and move the SSOT data sourcing via a data virtualized ATA services. The services were built using golden gate replication and SOAP API services.
• Developed and implemented the service consumption in SFDC providing the foundational account and contact data for case creation.
• Engaged with the SFDC architect for the Partner Hierarchy data creation solution in SFDC.
• Provided the Agile Sprint Demo to the business team enabling regular feedback on capabilities being developed and implemented.
• Leveraged the SFDC Platform program to enable the best practices of DevOps for the project.
• Also provided the architecture solution for moving Email2DB case creation to SFDC OOB Email2Case and retiring the WebACD customer chat solution. LiveAgent POC was performed for the customer chat solution.
• Leveraged some of the cloud computing best practices in terms of multi-tenancy, REST API and SAML based SSO. The solution resulted in reduced Ops cost of 600K$ by retiring the legacy DB and Email2DB host servers and improved foundational data of accounts and contacts providing better case visibility to cisco partners and laying the foundation for My Company cases in future release.

San Jose, CA

Technical Architect 

• Pioneered the overall SFDC architecture solution & development for the Click2Engage for collaboration enabled business process.
• Architected the unique solution approach to integrate Cisco IP phone via webplugin inside Salesforce.com.
• Delivered the solution in agile scrum approach in multi-phase releases.
• Partnered with the business team to create the vision for collaboration enabled business process.
• Built a generic framework solution and worked closely with the Cisco Advanced Services to create a solution to be sold it to cisco customers.
• Built a strong cross-functional relationship with the Jabber BU, Cisco IT, and various infrastructure teams to implement the solution.
• Created a plan for the delivery and implementation for the global rollout of the capability.
• The solution has been adopted by 1000 GVS and GVSE (VSAM, VPAM, VSE) users and 250K calls made so far resulting in 10416 hrs of productivity gain and 500K $ savings.
• Worked very closely with the guidance of Distinguished Engineer in the project solution design.
• Identified solutions for some of the challenges faced by partnering with SFDC, Cisco BU teams for eg: Page refresh in SFDC.
• Due deligence of the build vs. buy analysis by performing the review of solution available in the market by cisco partners.

San Jose, CA

Technical Architect 

• Led the overall solution architecture approach for the implementation. Provided the roadmap of unified integrated web and mobile experience to the business team.
• Partnered closely with the DIT to enable cisco user experience for the solution.
• Created an end-2-end architecture between My Cisco (Portal), Commerce (deal mgmt) and Salesforce.com.
• Architected and delivered a unique gadget (widgets) based architecture to the stakeholders.
• Delivered (hands-On) along with the Bangalore team native mobile application for the solution in Android and Apple iOS.
• Engaged closely with the mobile and security architects for the mobile authentication and security review of the solution. The mobile application leveraged SAML SSO SDK to provide the single sign on experience to the partner users.
• The solution led to the improved business benefits of cisco partners accepting the sales targetted leads via mobile application improving productivity for the users.

San Jose, CA

Technical Architect 

• One of the key initiatives for enabling Demo Loans for xAm, BU s and Partners.
• Led the overall solution architecture approach for the implementation. Provided technical and analysis leadership for the integration with interfaces like Trade Collaborator, Servigistics.
• Responsible for the overall technical design of the Servigistics interface using JMS.
• Identified key limitations in the APIs provided and engaged with the technical team of SVG for the upgrade of the API.
• One of the key business need was to implement a generic business rules and notification for approval of the demo loans. Created a unique rules management solution leveraging Drools to enable the business team to create the rules and trigger notifications to the users for approval purpose.
• Led the product owner role in terms of the overall requirement analysis for the migration.
• The solution enabled cisco demo loan team to provide flexible loans to the xAM in terms of various products including UCS. Also enabled them to implement a flexible usage fee model for charge of the loans.

San Jose, CA

EAI Architect 

• Led the overall Tibco solution architecture approach for the implementation. Created the architecture logical/physical solution.
• Partnered closely with the CCW solution architect, Infra architect to build the complete solution design.
• Delivered (hands-On) the Tibco BW solution in a unique horizontal scalable architecture.
• Worked on the technical design and delivery.
• The solution enabled high performance real-time integration between SFDC and Quoting to create the opportunities in Quoting so that the cisco xAM can create the quotes from SFDC.
• This created a highly scalable, reliable and resilient solution, which was critical to the success of the foundation of the Quoting Platform. More than 10 million records have been integrated by the real­time service with 20­30 seconds SLA. This proves the scalability and reliability of the WSG & BPIM Service

San Jose, CA

Technical Lead 

• Responsible for support of the implementation for the existing Siebel - Salesforce.com integration. Salesforce.com & Tibco team implemented the solution. There were several operational issues in the implementation. Recommended the appropriate architecture design and implementation for reducing the # of support cases and stability/performance of the solution.
• Led the overall development/implementation of the stability solution. The # of support cases were reduced by 90% and stability/SLA of the integration increased leading to better customer satisfaction. Was awarded the Cisco eIO award for the solution.

San Jose, CA

EAI Architect / J2EE Architect

• Responsible for the Tibco architecture & implementation for various customers (NetApp, Cisco, Amgen, IngramMicro) using Tibco Businessworks, Tibco EMS/JMS & Tibco Adapters (File, Siebel Oracle Apps).
• Managed J2EE implementation for various customers (Capstan, Certicom, SGI). Responsible for technical solution design, requirements analysis & overall implementation and delivery.
• Responsible for technical solution design, requirements analysis & overall implementation and delivery.
• Responsible for customer/client engagement, project plan and post production support.
• Responsible for overall performance, architecture, design and implementation. Work closely with the business and IT Teams for the post-production support. Review the support cases, identify the root causes and implement the fixes for reduction of the operational costs.

Confidential

Systems Analyst 

• Got the exposure and experience to be a part of 60 members large implementation team responsible and assigned the task to deliver the solution to the one of the largest IT focussed railway organization.
• Also being part of the Training Operations Module was involved in the complex design and architecture of the GUI based solution to monitor and operate the trains and coach allotments.
• Responsible for preparing the project plan, effort estimates, resource planning for the delivery.
• Involved in the delivery of technical design using ISO-9000 quality processes.
• Led the team of 4 members in the system requirements study, conceptual design and software requirements.
• Probably one of the largest projects in my career in terms of size and duration.