OBJECTIVE:

• A technical / functional leadership position in an information technology / services department requiring solid analysis and enterprise architecture experience along with innovative problem solving skills. My goal is to help an organization succeed in implementing / deploying software in part by introducing operational efficiencies by following software development methodologies along with project management methodologies through change management, release management, process reengineering and the introduction of new technologies to improve productivity.
• I am willing to contribute in any IT environment.

CAREER SUMMARY:

• 20 years of progressively increasing responsibilities in insurance and financial industries with successes in:
• A self - starter with strong ability to prioritize tasks, and deliver results in a timely manner, using strong analytical and reasoning skills
• A proven ability to work with complex systems, and build scalable automation and monitoring soultions.
• Experience working in a team-oriented environment
• Evaluating current systems, identifying improvements and innovations, transforming legacy technologies as well as defining new solutions
• Reverse engineering business processes to recognize gaps and improving operational efficiencies by performing gap analysis
• Performing data analysis and data mapping to complete existing documentation
• Performing walkthroughs and presentations for senior management
• Designing and developing technical documentation from end-user requirements for application design
• Experience with all phases of SDLC (Software Development Life Cycle)
• Strong exposure to testing in Client/Server, and Web-based applications
• Experience in web service software and application
• Strong aptitude for learning and understanding business process and needs
• Strong communication and inter-personal skills, accustomed to work in a team environment with tight schedules
• Working efficiently under pressure, manage multiple projects
• Experience with Java applications and application servers including WebSphere, Tomcat and JBoss.
• Experience with Unix and Linux systems administration and troubleshooting
• Experience using scripting languages, distributed configuration management tools (e.g., Ansible, Chef, Puppet)

TECHNICAL SKILLS:

Platforms: WebSphere Application Server, JBoss Enterprise Application Platform, IIS, Atlassian JIRA, Confluence, PCF, Microsoft Azure

Networking: TCP/IP, FC, iSCSI, LAN, VPN, DNS, AD, SAN, F5

Operating Systems: Microsoft Windows Servers, MS Hyper-V, MS Azure, Red Hat Linux, VMware, SCOM

Languages: C, C++, T-SQL, VB6, ASP.NET, Java, Python, PowerShell, JavaScript, Maven, Gradle, Spring Boot, Swagger Codegen/editor, JSON, YAML

Databases: MS Access, MS SQL Server, IBM DB2, MongoDB, DocumentDB, Redis, NoSQL

Browsers: Internet Explorer, Firefox, Safari, Chrome

Tools: MS Office, MS Visio, SAP Business Objects, IntelliJ, Lucidchart, Jenkins, Gerrit

PROFESSIONAL EXPERIENCE:

Solutions Architect

Confidential, Santa Monica, CA

Responsibilities:

• Communicate the vision of enterprise architecture to peers, engineers, and business stakeholders.
• Assists engineers in developing software solutions based on defined architecture.
• Lead architecture discussions and designing solutions interactively with other team members and clients.
• Contribute to best practice with written documentation and stand ups, both internally and with clients.
• Consistently design flexible, scalable and stable solutions . Define clear integration strategies that identify risks, opportunities and exceed requirements.
• Architect Borrow Hertz API technical mobility solutions for Ford Motor Company.
• Served as lead to Borrow Hertz team and support EU partner. This involved developing Restful API within the CSL based on business need, application reviews, setting priorities for team members based on business needs, balancing work load of team members, and breaking down requirements into deliverable action items.
• Developed company strategy for integrating with FordPass using both SOAP (WSDL) and REST. Reduced the manual effort and provides timely delivery of company data to development teams out of EU, as well as provides better reporting for management on data housed in Pivotal Cloud.
• Architected and developed integration solution, Borrow Hertz, for FordPass. This solution provides direct visibility into the EU market for CarSharing feature; allowing user registration, payment, login, search, quote, reserve, modify and cancellation in the FordPass mobile application.

Solutions Architect / Systems Engineer

Confidential - Birmingham, AL

Responsibilities:

• Member of Middleware team. Create viable solutions that allow business units to meet company goals and objectives. Maintains contact with vendors, industry peers, and professional organizations to keep informed of existing and evolving industry standards and technologies.
• Provide oversight for new technology implementation and design. Provide proof of concept system documentation and architecture diagrams.
• Configuration, deployment, and troubleshooting of servers within the Windows Server 2008/2012 R2 clustered HA environment.
• Configuration and maintenance of the SAN environment.
• Configuration and maintenance of the Hyper-V virtualized environments.
• Configuration, troubleshooting, and maintenance of the VMware environment (ESXi, vCenter, vSphere).
• Active Directory administration.
• Assist in managing service requests and resolving them in a timely manner.
• Manage and monitor the server farm and server performance using company sponsored tools.
• Provide corporate Application Lifecycle Management with EOL/EOS/GA processes.
• Responsible for architecture solutions that articulate the business context, conceptual design, and component-level logical design.
• Recommends new technologies based upon business value drivers and return on investment; drives new technologies towards implementation and exploitation.
• Establishes overall system architecture vision and ensure specific components are appropriately designed and leveraged; contributes to the holistic vision of Enterprise Architecture.
• Defines architecture standards and anticipate areas where architecture standards may need to be developed that are in-line with customer, IT and industry standards.
• Directs the construction of architecture components (e.g., data architecture, application architecture, technical architecture).
• Works with business units to translate business strategy into discrete requirements compatible with current technical architectures.
• Defines systems, technical, and application architectures for new strategic initiatives; develops and maintains an architectural blueprint and evolutionary roadmap that defines and communicates the strategic direction for these architectures in support of business and technical strategies.
• Explains how the roadmap maintains and delivers cost effectiveness, business value, and competitiveness.
• Conducting DevOPs gap analysis
• Conducted the Emerging Technology Workgroup and tool minutes and perform the Emerging Technology research and communicated Emerging Technology Updated to IT Management.
• Conducting Distributed SCM POC, Big Data with Hadoop and AWS Cloud.
• Documented the architecture of Citrix XenDesktop, Private Cloud (Blue Cloud), FileNet, TeaLeaf, CA Spectrum, CA Performance Center, IBM Sterling File Gateway, and Lifeway Sales Portal
• Excellent understanding of Health Insurance Portability and Accountability Act (HIPAA), its transaction codes, Electronic Medical Record (EMR) and 5010 and ICD 10 conversion strategies and business impacts involved in implementation.
• Responsible for merging business processes with IT infrastructure to create an integrated set of solutions to meet business needs into the future.

Lead Programmer Analyst

Confidential - Birmingham, AL

Responsibilities:

• Reviewed design documents and business requirements to learn the function and scope of the application.
• Used SQL Plus to connect to Oracle Database.
• Experience working with data process analysis tools and methodologies, database/data warehouse technologies, in a matrix engagement as a part of large cross functional project in order to improve current processes.
• Participated in ETL requirements process during data transition from source systems to target systems.
• Involved in Data Analysis & Mapping to track all data elements used in the application from the user interface through different interfaces to the target databases in which they are stored.
• Developed tables, Views, Stored Procedures and Triggers using SQL Scripting.
• Established Inner Join, Outer Join and created Indexes whenever necessary.
• Writing Complex SQL queries and optimizing SQL Queries( DDL,DML)
• Wrote complex SQL queries to extract and validate the data from the database.
• Interacted effectively with internal and external parties and worked closely with project manager in handling the whole and project.

Technical Engineer II

Confidential - Birmingham, AL

Responsibilities:

• Resolve technical operational issue and problem resolution on IIS, Apache Tomcat and JBoss web servers.
• Responsible for the maintenance of the secure data transfer process such as SSH, FTP, SFTP etc.
• Responsible for automation of voice prompt process, file compression and Windows server
• Developed and maintained complex SQL queries for MS SQL Server and MS Visual SourceSafe for extensive back end testing purposes.
• Documented requirements using Use Case (UC) analysis and User Experience (UX) GUI design
• Entered numerous claims for testing purposes to ensure accurate and quality adjudication and implementation of business and operational requirements.
• Interact with clients providing excellent customer service on a daily basis with on-site support. Maintain network system topology. Perform preventive maintenance on all supported equipment. Maintained accurate inventory on new & used equipment annually.
• Prepare meeting note & update project schedules and distribute to Management. Follow up on submittal logs & other miscellaneous duties relating to active projects. Diagnose and troubleshoot hardware or software problems on company computer systems.

Director of IT

Confidential - Birmingham, AL

Responsibilities:

• Create and develop an ASP.NET IT Asset Tracking application, Web based e-Documentation site with Visio, Microsoft SharePoint 2007/2010 portal and mission-critical system processes workflow.
• Design and implement Confidential District Data Center Virtual Infrastructure to provide Enterprise class Storage, Virtualization, Backup & Disaster Recovery.
• Responsible for supporting 15+ SQL Server database systems and enterprise applications in a mixed of SQL Server 2000/2005/2008/2008 R2 and Oracle 10/11G running on virtualized environment.
• Responsible for the day-to-day support of servers, applications and desktop virtualization. Support MS Hyper-V, ESX and Citrix virtualization technologies with Dell EMC, EqualLogic and Compellent SAN in Data center.
• Implement Disaster Recovery in remote location with Compellent Remote Instant Replay. Participate in DR tests and planning. Support operations of multi-site, multi-vendor environments.
• Design enterprise server systems including technical architecture, stability, and platforms.
• Responsible for System performance tuning, monitoring and provide technical support across the District.
• Architect system configurations to match application and recovery requirements. Analyze system logs and identifying potential issues. Apply operating system updates, patches and configuration changes.
• Support, Build and Maintain new McAleer Nextgen Financial System for District wide RDP implementation include user profile and print function optimization for 300 end-user.
• Conduct a Capacity Assessment of BCS Data Center to provide guidance in making an investment in VMWare virtual infrastructure for District.
• Design and implement SmaxInterface .Net program for data transformation between various applications with Student Information System.
• Implement and configure Symantec End Point Protection with Symantec AntiVirus for Centralized & Automated Anti-Virus Administration for Data Center Security operation.
• Design and implement Business Objects Crystal Reports XI reporting application with Client-Server Scheduling Automation capabilities to meet HR, Finance, and other department needs.
• Implement and Manage Dell EqualLogic, Compellent, EMC CX500 Storage Area Network, MS System Center, CommVault Galaxy Backup System, Altiris Server Management and Dell Management Console.
• Design, implement, and manage highly-available reports with DB2, MSSQL and Oracle data sources by DataDirect Connect ODBC driver in MS Access and Crystal Report XI.
• Provide District wide (60 schools, 30,000 students and 4,000 employees) technical support.

Senior Tech II

Confidential, Birmingham, AL

Responsibilities:

• Manage and support LAN, successfully upgrading all user nodes to Windows XP SP-2 with Spybot and Ad-aware Anti-Spam technologies.
• Design and develop Project Journal Databases to achieve department goals and objectives.
• Implementing testing environment for upgrading Bentley products to meet client’s requirement in area of design engineering and services.

IT Analyst

Confidential - Birmingham, AL

Responsibilities:

• Architected and administer, 200+ node LAN/WAN, successfully migrate NT Domain to Windows Server 2003 Active Directory (connecting Windows 98/2000/XP workstations, printers, and terminals with remote access).
• Build and manage a cost-effective Linux e-mail system with Spam filter ability and a Web-based Merchant Site Candidate Database in MS Access Form to meet all management, employee, and customer needs.
• Earned a reputation for on-time, on-budget completion of high-profile projects involving Linux E-mail Server, Windows 2003 server and domain migration and Linux-based Fax server.