SUMMARY:

• 10 + years of IT Experience, Pega PRPC BPM tool, Java/J2EE and related technologies in financial, Insurance, Banking and Healthcare domains.
• Experience in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander ( PRPC ).
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (PegaRULES Process Commander) and Java/J2EE based applications.
• Designed Object Model (Class Diagrams), Functional Model (Use Cases, Sequence Diagrams) for software applications using UML with Rational Rose
• Experience in Eclipse, IBM Web Sphere, BEA Web Logic, Apache Tomcat and knowledge on EAI Tools like Web methods.
• Involved in complete Software Development Life Cycle (SDLC) starting from requirements gathering and performed Object - oriented analysis and design using UML. Knowledge of RUP and Agile/Scrum development and delivery models.
• Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of system development metrics, techniques and tools.
• Made extensive use of Connectors and Services in PRPC to integrate with the external systems.
• Good experienced Developer for defining class structure and hierarchy based on PEGA best practices and guardrails, security based on role and privileges, configuring agents.
• Well versed with Flow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ).
• Highly organized with ability to manage multiple projects and meet deadlines.
• Inherit the Inherit Smart Dispute flows and customize them per Business needs.
• Expert in PRPC construction and debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders.
• Used new PRPC's features like Data pages to auto populate the external database details, Data transform and many others new features.
• Experience in implementing Agents and Case Management.
• Ability to work independently with minimum supervision as well as a group member.
• Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer and Performance Analyzer (PAL) for performance analysis and Preflight to check application Guardrails Compliance, Live UI, Log Analysis/Log Analyzer.
• Experience in developing applications using Service Oriented Architecture (SOA) and Web Services.
• Excellent communication, interpersonal analytical, problem solving, fast learner, oral and written skills.

TECHNICAL SKILLS:

BPM Product: PEGA Rules Process Commander (PRPC) 5.x, 6.x, 7.1

PRPC Skill Set: User Interface, SOAP Services, MQ Listener, SQL and SOAP Connectors, Security, Class Design and Flow Rules.

Methodologies: Waterfall, Agile/Scrum

Version Control: SVN, Clear case, Git, Git Hub

Modeling: Microsoft Visio 2003/2005 Professional, UML

Programming Languages: JAVA/J2EE, C, C++, SQL, PL/SQL, C#.

Markup Scripting Languages: SOAP, JSP, XML, XSL, HTML, CSS, JavaScript

J2EE Technologies: EJB2.0, Servlets, JSP, JDBC,JMS, JNDI

Databases: DB2, SQL Server, My SQL, Oracle 9i/10g/11g, MS Access

Application Web Servers: Apache Tomcat 6.0, Web logic 8.1/9.2, Web sphere 6.0

Operating Systems: Windows 7,Windows 98/NT/2000/2003/XP, UNIX

Business Verticalscase: Financial Services, Healthcare, Insurance

PROFESSIONAL EXPERIENCE:

Confidential, Omaha, NE

Sr. PEGA Developer

Responsibilities:

• Provide technical input for creation of Business Requirement Documents
• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeriesusing MQ.
• Exposure in Configuration of Agents, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.
• Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to attorney.
• Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN, Create a manual PPFNs etc.
• Attended Status calls with Business, Technical and Infra structure Teams to discuss and update project status.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC V6.2, Web Sphere, MS Visio 2007, Oracle 11g.

Confidential, O’Fallon, MO

PEGA Developer

Responsibilities:

• Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into Jira stories and analyzed that with team to make sure development is according to business need
• Review process design and reusable component development.
• Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for MasaterCard Next Gen application flow
• Involved in design and development of Data Model, Complex Process flows, Activities, Functions and User Interface (UI) Rules.
• Design and development of Harness rules,Section rules and Layouts
• Created Activities and steps for implementing Core Business Logic.
• Design and development of Report Rules,Technical Rules and Security Rules
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Created Gadget and HTML Fragment rules for custom portals
• Designed custom User and Manager Portals
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system
• Worked with Declare Indexes,Agents and Listeners
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging
• Worked extensively in designing application security which involves setting up Access groups,Access Roles,Operators,Application ID,Org Divisions, Org Units and Work groups
• Code Reviews and Peer reviews
• Involved in Bug fixes and Unit testing

Environment: PEGA PRPCV6.1,Jira,Oracle, IBM WebSphere, Windows 7,Toad JAVA, MS Visio, SQL, HTML, CSS, XML.

Confidential, Lewisville, TX

Sr.PEGA Developer

Responsibilities:

• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Develop new, and rewrite current, workflow configurations to maximize production and operating efficiency.
• Based on old application flow, develop a new stages base flow for case management application.
• Created high level Class Structure in PRPC.
• Created Activities for implementing core Business logic.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declare pages, Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.

Environment: Pega Rules Process Commander 7.1,7.2, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, Quality Center, MS Visio,Oracle 11g.

Confidential, Columbus, OH

PEGA Developer

Responsibilities:

• Designing the application as per the requirements considering the Pega Guardrails
• Involved in business discussions and finding solutions
• Involve in creating High Level Class Structure.
• Involved in creating Application rules, Access groups.
• Designed and developed Business rules using D-Rules ( Decision Tables, Decision Trees, Declare expressions and When rules)
• Created reusable Data classes.
• Created Email Account rules for sending notifications.
• Developed Integration rules using Rule-Connect-SOAP for ECM indexing
• Implemented activities that sends an e-mail to CCP as well as attach the e-mail to the work objects.

Environment: PEGA V 6.2 SP2, Pega CPM, Microsoft Visio 2003, HTML, JavaScript, DB2 UDB, Quality Centre

Confidential, Iselin, NJ

Java/J2EE Developer

Responsibilities:

• Designed JSP changes for UI part, created new JSP pages for the UI environment.
• Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface (UI) as per the requirements. User Interface Requirements were optimized for mobile and touch screen interfaces.
• Created new data base tables or customized current ones using DAT files.
• Successfully upgraded JSP pages and database references from Clarify 12.0 to clarify 13.1.
• Handled the security content and issues.
• Maintained the client-server environment and implemented the updates successfully
• Created and modified required views/tables/triggers using SQL and worked on database bug fixes.

Environment: Java, JSP, Clarify CRM 13.1, JavaScript, Java beans, Html, Xml, SQL, Unix, Spring Framework, BEA WebLogic 8.1.