PROFESSIONAL SUMMARY:

• Around 7+ years of experience in Pega PRPC BPM tool, Java and related technologies in insurance, banking, finance and healthcare domains.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and Java/J2EE based applications.
• Good Exposure in Insurance, Financial, Banking and HealthCare domains.
• Good exposure of PEGA design, architecture and delivery of PRPC based applications
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Expertise in analysis, design, development and managing Work Flows, Class Structure design User Interface (UI).
• Experience on working Pega smart dispute and cpm frameworks
• Creating Flow Actions, Activities, Correspondence rules, HTML Fragments, Security and Java in the PRPC application.
• Developed Workflows in Pega PRPC.
• Defined Class Structures (Work, Data), Work Types, Folder, Work Object.
• Designed PRPC flows (Rule - Obj-Flow), Assignments, Utilities, Decision, Spin-off, Split-Join shapes.
• Implemented various Activities, Used OOTB Methods, and Functions.
• Implemented notification tasks using correspondence rules and decision Rules.
• Expertise in Decision, Process, Technical, Sys Admin Categories of rules.
• Extensive debugging Skills in PRPC using with TRACER, Clipboard, PAL and Rules Inspector.
• Expertise in developing User Interfaces, screen layouts using, Harness, Section, JSP’s and HTML
• Work Exposure on Integration (SOAP, SQL, JAVA) with PRPC.
• Experience in creating process flows and automating the steps involved.
• Good knowledge in all administrative concepts and User provisioning in PEGA.
• Good exposure in all interface protocols and experience in PEGA Connectors and Services.
• Involved in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Self-motivated and has ability to work both independently and in a team environment.

TECHNICAL SKILLS:

Languages & Tools: PRPC 5.x, 6.x, 7.X, CPM, J2EE, Web Services (SOAP), JDBC, C, C++

Web/Application Servers: Web Logic, IIS, Web Sphere, Apache Tomcat.

Databases: Oracle, DB2, SQLServer.

Design Tools: Microsoft Visio, UML, MVC.

BPM: PRPC Pega Rules Process Commander.

Verticals: Banking, Insurance, Financial and Health.

Operating Systems: Windows, NT, Windows 98/XP/2000, Vista, Unix, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, MINNEAPOLIS, MN

PEGA DEVELOPER

RESPONSIBILITIES:

• Integrated eWorkflow application with SSO (Single Sign On) for authentication
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in creating activities, activity step methods, when rules and decision rules.
• Prepared the User Interfaces(section, harness, flow action),portal representation.
• Designing the SQL connector to get data from the external database.
• Acted as System Administrator and maintained Rule set, Application and access group, Work Group.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project.
• Created Access Groups, Work Groups, Classes, Rule sets etc.
• Worked extensively in fixing the issues after upgrading the current application from PEGA PRPC 6.2 to 7.1.
• Migrated data instances and Rule sets using Product and Patch rules from development to SIT, UAT & Production environments
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Created product rules and migrated zip files from development to QA,UAT & monitored Performance when regularly.
• Extensively used Clipboard and Tracer for debugging of processes developed.
• Created When Conditions and Validation rules for implementation and validation purpose.
• Used List View and Summary View rules to create reports.

ENVIRONMENT: Pega PRPC 7.1,6.2, MS Office Suite, Oracle 10g, IBM Web sphere Application Server 6.0.

Confidential, SD

PEGA DEVELOPER

RESPONSIBILITIES:

• Worked with the line of Business to make Confidential compliance with all the Fall and spring.
• Modified the Disputes Processing system (DPS) with new CB reason codes and also with the changes in chargeback rules and regulations.
• Involved in Multiple Projects throughout the life cycle which involves Dispute Processing system impacts
• Involved in Designs for the work flows and the integration pieces.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Automated several processes within CITI using PEGA PRPC like Fraud Automation which eliminated manual work in creating cases, Fraud Reporting and CB.
• Automated the way CITI used to communicate with Amex for Media Requests.
• Automated the Credit balance Refund workflow to get the feed directly and Post to Customer.
• Creation of activities for implementing core business logic.
• Monitored all the alert logs and PegaRules logs in the Production to identify any
• Critical issues which may cause Performance Issues
• Ran the PAL, Profiler for identifying the performance issues in UAT/DEV Environments
• Worked with business to prioritize Production issues and enhancements
• Helping manage offshore resources with regards to design, delegation of tasks, and
• Explanation of client requirements on deliverables.
• Worked as Release Coordinator for packing the rules, setting up the access groups and monitoring the performance

ENVIRONMENT: Pega PRPC 6.2, HP Quality Center, XML, MS Office Suite, MS Visio, Oracle 10g, IBM Web sphere Application Server 6.0.

Confidential, PASADENA, CA

PEGA DEVELOPER

RESPONSIBILITIES:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from Pega expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.

ENVIRONMENT: PEGA PRPC 5.5sp1, CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA,MS Visio.

Confidential, JERSEY CITY, NJ

PEGA/PRPC DEVELOPER

RESPONSIBILITIES:

• Involved in use case conception, design and elaboration.
• Developed all the business rules for the Pega implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in testing and Bug Fixing Activities.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Created Decision Rules and Declarative Expressions as per the requirements worked on the UI components, Class Hierarchy, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies to deal with changes in business environment.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.

ENVIRONMENT: Pega Rules process Commander 5.4, MS Visio 2003, Visual Basic, Java, J2EE, VB Script, SQL, HTML, XML, and Oracle 10g, Rose (UML), SQL, Oracle 9i, Web Logic 7.0.

Confidential, COLUMBUS, OH

JAVA/J2EE DEVELOPER

RESPONSIBILITIES:

• Involved in supporting the whole SIS application from front-end to back-end
• Implemented Struts Framework for front-end navigation
• Extensively used JavaScript for front-end fields validation
• AJAX is used to for asynchronously populate data based on the key fields
• DB2 and Oracle databases are used to insert, update and delete customer records
• Eclipse IDE is used to develop the application
• Log4J is used to log information and errors into log files
• Apache Ant is used to build EAR files
• Wrote JUnit test cases and test suites to test different packages with in the application
• Extensively used debug mode in fixing defects and understand the workflow
• Fixed defects on time based on priority (Emergency, High, Medium, Low)
• Used CVS for source code version control

ENVIRONMENT: Java, J2EE, JSP, Struts, EJB, Web logic server, JUnit, DB2, Oracle, TOAD, Windows XP.

Confidential

JAVA/J2EE DEVELOPER

RESPONSIBILITIES:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging & Error Reporting application using Servest
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL).
• Developed system to access to legacy system database (JDBC).
• Developed remote accessing to customers requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and training users.

ENVIRONMENT: JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring Framework SOA, MQ Series, JSF, Hibernate, Web Logic 6.0, Oracle 8i, and J2EE (Servlets, JSP, JDBC, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)