SUMMARY:

• Salesforce Developer having 8+ years of IT experience, which includes 5+ years of experience in Salesforce.com CRM and almost 3 years of experience as Java Developer.
• Experience in creating custom objects and integrating existing desktop and web apps with legacy mainframe systems.
• Experience in Salesforce.com Apex Classes, Triggers, Visual force, Force.com API.
• Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
• Implement dependentpicklists, lookups, junction objects, masterdetail relationships, validation and formula fields to the custom objects.
• Knowledge of salesforce.com implementation cycle in Sales, Marketing, Service and Support modules.
• Experience in working both Sales cloud and Service cloud.
• Have good working knowledge in querying salesforce.com database using SOQL and SOSL queries using Force.com Explorer.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Well versed in Cloud Technology and on - premise infrastructure integration for Salesforce.com using Force.com platform, XML, SOAP Web Services and third party packages.
• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Visio.
• Expertise in Business Analysis methodologies and iterative Software Development Life Cycle(SDLC) in relation with all the phases of Rational Unified Process(RUP)
• Experience in data migration from ACT, Excel, MS outlook using Data Loader, Import Wizard, Informatica on Demand.
• Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.

TECHNICAL SKILLS:

Salesforce.com: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex, Visual force (Page, Component & Controllers).

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading.

Platforms: Windows 2000, XP,7, Windows Server 2003 / 2008 .

Technologies: C, C++, Java, HTML, XML, XHTML, DHTML.

Web Design Tools: VisualStudio SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder.

Databases: MS SQL Server

Operating Systems: Windows NT / 2000 / XP Pro / Vista/7, Windows Server 2000 / 2003 / 2008, Linux.

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential, Burien, WA

Responsibilities:

• As part of maintenance project prepared knowledge shared document for future reference.
• Coordinated with the business to understand the business and structure and resolve the issues.
• Used eclipse Force.com toolkit for creating Apex classes and Apex Triggers.
• Worked on Burgudy project. Modifying the site based upon its parent site.
• As part of enhancement worked on classes, triggers, visual force pages, knowledge articles, Java Script.
• Analyzing the code and making respective modification.
• Successfully Resolved Tier-1, Tier -2 and Tier-3 tickets.
• Documented the every ticket resolution process for future reference.
• Interacted with the users to provide necessary access required for training purposes.
• Worked on the knowledge article management.
• Loaded the knowledge articles from production to UAT to make sure we have backup and updated knowledge articles for training purposes.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Worked on email to case. Refreshed the sandbox
• Developed and maintained custom Reports and Dashboards..
• Tested thoroughly and deployed to production.
• Deployed code to production using change sets.
• Used ANT tool to migrate from Dev to QA.
• Coordinated with the offshore team to improve the overall process of resolving issues.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Salesforce Developer

Confidential, Seattle, WA

Responsibilities:

• Interacted with business Users to understand the requirement and implemented with best solution possible.
• Created custom coded Reports and Dashboards to better understand the sales funnel.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Used Github to commit for personal sandbox to Dev.
• Worked on Visual force pages to create charts.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Participated in Code review and suggested better ways of doing it.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Worked on Batch class and scheduling the batch class.
• Worked on XML,HTTP/HTTPS,SQL,JAVA SCRIPT, JQUERY.
• Used Github, Jenkins, Mavensmate for code migration from Personal Sandbox to Dev.
• Used ANT tool to migrate from Dev to QA.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Salesforce Developer

Confidential, Seattle, WA

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Worked on Salesforce1 mobile app.
• Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.
• Worked on web to lead forms.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on SOAP and REST API web service calls.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Created number of users and assigned respective role and profile.
• Had a chance to know five9 a virtual call center for making inbound calls.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Worked on Sales Cloud and Service Cloud.
• Validated and deployed code to production through Change Set.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Salesforce Developer

Confidential, Bellevue, WA

Responsibilities:

• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using Eclipse IDE.
• Developed Visual Force Pages, Visual Force Custom controller components.
• Creating Custom Objects and defining master-detail relationship between objects.
• Used Data Loader to bulk insert, import or update into the object.
• Developed and deployed timely based workflows based on the requirement. Created field Update, Email Alerts
• Implemented validation rules, assignment rules and formula fields in custom objects
• Created Custom Objects, Custom Fields, Tabs and maintained field level security as per the business requirement.
• Worked on Static Resources, Page Layouts, Remote Site Settings,Case Management and Email Services.
• Worked on SOAP API and REST API to make Web Service Calls.
• Worked on Service Cloud.
• Worked on Outbound messaging and error directory creation log.
• Worked on GoogleGeolocation Web Service Calls.
• Used Google maps API to display the distance between two points and display Google route map to destination.
• Used Force.com Web Service API to make Web ServiceCalls and implemented with regards to governor limit.
• Used SOQL and SOSL conceding the governor limits to achieve the required result.
• Used sandbox for testing and migrated code to production.
• Used Change Sets to validate and deploy config components to testing instance and production.
• Used JSON in developing apex code.
• Used Kintana Tool to deploy Classes, Controllers, Components and Visual Force pages into production.
• Identifying the problems in requirement and making recommendations to improve the process.
• Prepared the Technical Document for business use.

Environment: Apex Language, Java Script, Visual Force, Eclipse IDE, SVN, Data Loader, HTML, JSON, S-Controls, Email Services, Kintana Tool.

Salesforce Developer

Confidential, Seattle, WA

Responsibilities:

• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked with management and other developers to translate marketing needs into design requirements.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Tabs and Components.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com web service API for implementing WSDL in the application for access data from external systems and web sites.
• Creating Reports and Campaigns (Campaign Hierarchies).
• Coordinated integration tests with various groups and generated/documented test cases and deployment plans.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Worked on Sales cloud and Service cloud.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Creating Custom Objects and defining lookup and master-detail relationships on the objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions),Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Salesforce Developer

Confidential, Olympia,WA

Responsibilities:

• Understand business requirements and translate them into design specification document.
• Creation or customization of custom or standard objects which include Leads,Accounts, Contacts, Opportunities, Products and Cases.
• Communicated with executives to gather clear business requirements and designed theoretical workflows based on requirements.
• Created Custom objects, Custom fields, page layouts, role hierarchy, record types based on the business requirements.
• Worked on profile, roles, field level security, field accessibility, permission sets and sharing settings.
• Created and modified sharing rules.
• Modified page layouts and maintained field level security as required.
• Replaced logics of validation rules and a workflow process for various custom and standard objects.
• Created campaigns, mass e-mailers, survey data collection and contact management.
• Created APEX Classes, Controller Classes and APEX Triggers for various functional needs.
• Implementation of business logic as per the requirements.
• Customized financial reports, Forecasts and Dashboards to the executive office.
• Administrator for different salesforce.com CRM application for sales cloud and service cloud.
• Developed and deployed workflows for opportunities and products management.
• Developed Unit test classfor Apex class and worked for improving code coverage.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created custom Dashboards for manager's homepage and gave access to dashboard for authorized people for individual divisions.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.
• Used Data Loader to read, extract and load data from comma separated values (CSV) files.
• IntegratedSalesforce with Informatica on Demand for the proper mappings, extraction and transformation of data.
• Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Supported end users with solutions and issues they face with any functionality.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in, Windows 7.

Java Developer

Confidential

Responsibilities:

• Involved in all the phases of SDLC including Requirements collection, Design and Analysis of the customer specifications, Development and Customization of the application.
• The application is based on MVC-II Architecture using Apache Struts framework. Worked with 3-Tier Architecture which includes the presentation layer, Business logic layer and the database.
• Involved in understanding the business processes and defining the requirements.
• Eclipse used as Java IDE tool for creating Action Classes and XML files.
• Develop the User Interface Screens for presentation Web logic using JSP, HTML and CSS.
• Created several complex stored procedures and triggers using SQL Server to retrieve data.

Environment: Java, MVC, EJB, JDBC, Servlets, JSP, Jbuilder IDE,HTML, XML, Java Script, BEA WebLogic, Oracle, Internet Explorer, MS SQL Server 2005, T-SQL and Windows 2003.

Java Developer

Confidential

Responsibilities:

• Involved in front end development working on WebLogic portal 9.2 which constituted of consulting JSPs, controller files using portal framework in java and handling objects passed from server side EJB( version 2.0) layers.
• Involved in writing cactus unit cases that serve the purpose of server side white box testing. The task includes verifying result set returned from API calls against data obtained from SQL queries so as to emulate front end code.
• Worked on writing back end code using layered architecture including writing hibernate mappings and EJB code.
• Client interaction, VCS, star team and Interaction with Onsite Coordinator.

Environment: Java, Swings, EJB, JDBC, Servlets, JSP, JBuilder IDE, HTML, XML, JavaScript, BEA WebLogic, Oracle, Internet Explorer, Windows NT, UNIX MS SQL.