PROFESSIONAL SUMMARY:

• Certified PRPC System Architect and Java/J2EE Developer with 8 years of progressively responsible experience in BPM in Pega PRPC around 4 years of experience.
• Proficient in Pega Implementation life cycle like modelling of business process, PRPC tool installation, development, testing, deployment.
• Sound skills on PRPC tools such as Tracer, Clipboard and System Management Application SMA.
• Experience in IAC configured as a web node, the PRPC system allows access to its applications.
• Developed Activities, Properties, Decision Rules, Declarative Rules, Process Flows and User Interfaces like Harness Sections.
• Experienced Developer for defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design.
• Experienced in CPM and IIF frameworks.
• Expert level experience in software development life cycle SDLC best practices and Written documentation.
• Experience in phases of Smart Build BPM life cycle like model, build, execute and monitor using PRPC.
• 24x7 production on - call support on a weekly rotational basis.
• Expertise in Smart Adjustment Framework and Smart Investigate Smart dispute Frame works and PCS framework.
• Experience with LEAN Agile Methodology and Waterfall.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Excellent skills in Java, JDBC, JNDI, XML, XSL, XSLT, SAX, DOM, SOAP, ANT.
• Good experience in Java Messaging Service JMS, IBM MQSeries for Message-Oriented Middleware.
• Solid Experience in Oracle 10g / 9i /8i and MS-SQL Server 00/05, stored procedures and triggers.
• Experienced in RAD, Eclipse, WSAD, and JBuilder.
• Experienced in installation, configuration, development and deployment on BEA Web Logic, IBM Web Sphere, Apache Tomcat and JBOSS servers.
• Strong working experience in leading J2EE framework like spring, Hibernate, Struts.
• Experience with various version control systems like Clear Case and VSS.
• Extensive experience in Banking and Insurance domain.
• Excellent Analytical problem solving skills with attention to detail and Persistence, Teamwork and Communications.
• Good understanding of Operating Systems, Relational Databases, Object Oriented Programming, Design Patterns and n-tier architecture.
• Hands on experience on Application Servers JBOSS, Web sphere, Tomcat and I Planet.
• Received corporate training on PEGA BPM tool.
• Familiar with all PRPC PEGA concepts like Class structures, Rules Management, Tracing etc.
• Experience in developing Data models, configuring databases based on the data model on various DB platforms like IBM DB2, Sybase, Oracle 9i.
• Developed Java applications in various IDES like RAD, WSAD, Visual Age.
• Familiar with different version management software's such as CVS, Sccs and Rational Clear Case.
• Familiar with Servlets and application framework Spring.
• Experience in developing build scripts using Ant.
• Experience in developing projects with onsite/offshore coordination.
• Involved in functional design, writing use cases and code reviews.
• Extensive consulting and problem solving experience gained through the development of business applications for broad range of Financial, Production and Transport Industries.
• Ability to quickly adapt to new environments and learn new technologies.
• Excellent Analytical, Oral and Written Communication skills.

TECHNICAL SKILLS:

BPM Tools: PRPC 5.5, 6.1, 6.2, 7.1

Frame Works: Pega Smart Adjust Frame work and Smart Dispute Frame Work and Smart Investigate Pega, CPM HC Frame work

Operating systems: Win-2000/NT/XP, MS-DOS, LINUX

Language: C,, Visual Basic, VB.NET, PL/SQL, Core Java

Application Server: Tomcat, WebSphere

Technologies: ASP.NET, ADO.NET

Databases: MS-SQL Server, MS-Access, Oracle 10g

Markup Scripting: HTML, XML, Java Script

Debugging Tools: Visual Studio.Net, Log Analyzer, GC Collector

Bug Tracking Tools: Pega Rule Pro, PSC

Modeling Tools: Rational Rose, TOAD, MS-Visio

PROFESSIONAL EXPERIENCE:

Confidential, Kansas City, MO

Pega Developer

Responsibilities:

• Define requirements for new applications and customization adhering standards, processes and best practices.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into Jira stories and analysed that with team to make sure development is according to business need.
• Review process design and reusable component development.
• Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for application flow.
• Involved in design and development of Data Model, Complex Process flows, Activities, Functions and User Interface (UI) Rules.
• Worked with the business team to define the Use cases for the application based on the business specifications.
• Creation Process flows and Screen flows for the application.
• Worked on User Interface rules such as Harnesses, Sections, Paragraph, Repeating Layout, Rule Navigation and Flow actions.
• Extensive experience in developing Activities using Pega inbuilt methods.
• Creation of Properties
• Prepared the User Interfaces (section, harness, and flow action).
• Creation Model rule to initialize values.
• Creation the Binary file for the Logo to be displayed in application.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Creation Validation rules for performing business validation.
• Creation Decision Rules like when condition Rules, Decision Table, Decision Tree Rules.
• Creation Declarative Rules like Declarative expressions, Constraints, Declare on Change.
• Creation reports using List view rules.
• Migrated rules from one environment to other environment by creating product and patch rules.
• Used debugging tools like Clipboard, Tracer and Rules Inspector for troubleshooting.
• Creation & Execution of unit test cases in HP Quality center.
• Involved in fixing the bugs raised by QA team.
• Design and development of Harness rules, Section rules and Layouts.
• Created Activities and steps for implementing Core Business Logic.
• Design and development of Report Rules, Technical Rules and Security Rules.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Gadget and HTML Fragment rules for custom portals.
• Designed customer, User and Manager Portals.
• Creating a comprehensive rule-based smart dispute that automates the resolution of disputes and chargebacks of credit card and debit card.
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects.
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system.
• Worked with Declare Indexes, Agents and Listeners.
• Worked with Xml Parse and Steam Rules.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Worked extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Code Reviews and Peer reviews.
• Involved in Bug fixes and Unit testing.

Environment: Pega Rules Process Commander 5.5, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, XML Spy, Quality Center, Share Point, Discovery, Nexus, MS Project, MS Visio.

Confidential, Middletown, NJ

Pega Developer

Responsibilities:

• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Approach document, High Level Design Document, Detailed Design Document.
• Involved in developing UI Screens, activities, and correspondence.
• Development using PEGA Rules Process Commander V7.1 according to the Business Requirement.
• Implemented daily stand-ups, scrum meetings, sprints as a part of agile methodology.
• Involved in Designing, Developing and testing the application.
• Developed Pega Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Creation of Work Objects and Process flows according to the customer requirements.
• Developed activities, steps, methods and error handling.
• Bug Fixing within the project.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.
• Coordinated with offshore team members with regards to design and gathering of client requirements on deliverables.
• Design of the Class Structure and mapping of different Data tables with the appropriate class/class group.
• Implement the business flow using the Pega RULES Process Commander (PRPC).
• Designed and implemented user interfaces using Harness, Sections and HTML stream rules.
• Created Activities for implementing core Business logic.
• Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) and Declarative Expressions as per the requirements.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Worked with Agent rules and monitoring of it.
• Preparing the Connect SQL's to fetch the data from the internal & external database.
• Verified program logic by preparing test data performing unit tests, debugging and collaborating with testing team.
• Assisted the team in making the application compliant with the Base l II and III Regulations.
• Created Data classes and DB tables for integrating with external systems.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Created High Level Class structure, Workflows while following company standards and guidelines.
• Involved in Customer Service Representative (CSR), other users Interaction & service processes.
• Create an integrated network to deliver service regardless of location.
• SLA (Service Level Agreement), declarative rules, correspondence templates using PRPC and Created reports.
• Modelled and developed Work- & Data- class structures.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created product rules and migrated zip files from development to QA, UAT & monitored performance when regularly.
• Project being AGILE, participated in the discussions with the Business Users and Client in gathering the requirements monthly.
• Designed flow processing using spin-off, split-join and split for each.
• Implementation of Decision tables, Decision Trees, Decision Maps and Declarative expressions, Constraints and Indexes.
• Created User Interface such as Sections, Flow actions, and Harness.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Responsible for creating impact document for migration of existing system to 7.1 with pros and cons.
• Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Involved in PROD support as well.

Environment: Pega PRPC 7.1/6.3, MS Visio, HTML, XML, WebLogic, IBM Web sphere, MS Visio, JSON, HTML, XML, SOAP UI 3.0, JavaScript, JMS, Oracle DB, SQL Application Server, CSS.

Confidential, St. Louis, MO

Pega Developer

Responsibilities:

• Involved in designing the Technical Design Documents for the Workflow development process.
• Involved in Implementing and developing in Pega PRPC modelling, testing, development and deployment
• Created the Technical Specification.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Developed the PRPC application in WebSphere application server.
• Development using PEGA Rules Process Commander V 6.3 according to the Business Requirements.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements. Interacted with testing team and provided support.
• Monitoring Log files for abnormal issues on application and database servers.
• Debugging using Tracer and Clipboard Management.
• Preparing development test cases as per the PRPC suggested approach.
• Generated the reports using PRPC OOB Functionalities. Development activities were performed using Smart Dispute Framework.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules.
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Attended weekly Farmers IT Status Call and coordinated the major IT issues in BIE.
• Took ownership of several modules and managed a team and delivered the work in time.
• Handled the Ruleset Management for this module in an efficient way.
• Has got excelled in creating the flow in Microsoft Visio and Creating the Class Structure Pega.
• End to end Integration testing of the application.
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyzer) and PAL.
• Designing and developing Process Flows, Activities and User Interface Rules for Tickets Escalation System.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Developed the PRPC rules engine with BPM framework.
• Creation of Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB save, RDB open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed Business Rules document for the implementation of Workflows in Pega PRPC.
• Integrated the Pega PRPC applications with legacy systems mainframes COBOL.
• Creation of database, users, schema, tables partitioning, Indexes on tables, creation of views.
• Creation of Data classes like Data admin DB Name, DB tables for integrating with external systems.
• Used different integration services and interfaces File Listener and MQ Listener.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Creation of search reports using List view and Summary view rules of PRPC.
• Design as per the requirements and get approval from the client.
• Develop the application as per the requirements.
• Perform the positive as well as the negative testing.
• Prepare the Defect log for the defects found.
• Fix the errors as per the defect log.
• Deploy the Application patch version on UAT.
• Release Management.

Environment: PEGA PRPC 5.5, CPM Frame Work, Windows XP, Unix, MS Visio, Web Services, BPM, DB2, HTML, XML and Java, C Oracle 11g.

Confidential

Java/ Pega Consultant

Responsibilities:

• Created generic demo of our Service Testing Tool that can be presented live from one of PEGA servers. Demo displays tools for Rules Validation and Rate Matching.
• Supported large Policy Management project for testing Pega PRPC 5.4 with the client Automated Pega Testing toolkit.
• Involved in designing Class and Sequence diagrams with UML and Data flow diagrams.
• Implemented MVC architecture using Struts framework.
• Designed and developed front end using JSP, Struts (tiles), XML, JavaScript, and HTML.
• Used Struts tag libraries to create JSPs.
• Implemented Spring MVC, dependency Injection (DI) and aspect oriented programming (AOP) features along with hibernate.
• Used Hibernate for object-relational mapping persistence.
• Reviewed the requirements and Involved in database design for new requirements (Promotion Code for free Quote).
• Wrote Complex SQL queries to perform various database operations using TOAD.
• Java Mail API was used to notify the Agents about the free quote and for sending Email to the Customer with Promotion Code for validation.
• Involved in testing using JUnit.
• Performed application development using RAD and WebSphere Application Server (WAS).
• Used SVC for version control.
• Responsible for creating validation modules as per the Business Matrix in C for the project SPF version 7.0.
• Responsible for debugging and integration of the existing modules.
• Responsible for creating test cases for all the fields as per the Field, complex and Table Validations.
• Responsible for Analysis of existing modules of SPF Project developed in C.
• Responsible for making flow diagrams for the existing modules in Microsoft Visio.
• Responsible for creating use cases, collaboration diagrams, sequential diagrams using UML in Rose 2000e for the new project PLD0200.
• Responsible for coding in C for 100 Meg Split file for PLD0200.
• Responsible for converting some of the modules from C to Java for PLD0200.
• Created modules in C to interface between Sun and backend AS/400.
• Written Shell scripts in K-Shell for different utilities like removing spaces in the files etc.,
• Responsible for development of Reports modules, Error processing modules, Validation modules like e-mail., in Java on Visual Age.
• Responsible for porting the application to AS/400.

Environment: C, Java, Sun Solaris Unix, DB2/400, CL/400, Visual Age, Web sphere, Microsoft Visio, UML, Rational Rose 2000e, Client Access/4

Confidential

Java Developer

Responsibilities:

• Gathered the client requirement and developed technical documents for client review.
• Developed the User Interface components using JSP, JSTL, and Struts.
• Implemented Struts validation framework for client side and server side validations.
• Developed interface for the real time address validation service.
• Created Form Beans for transactions between JSP pages and Actions.
• Implemented portlets on WebLogic portal environment.
• Developed the presentation layer using JSPs and HTML.
• Form Validations using java script and Validation Framework.
• Developed interface for the real time credit authorization service.
• Implemented I18n for the all modules writing property file.
• Extensively used the core design patterns like Singleton and MVC.
• Developed automated JUnit test cases and test suites.

Environment: JDK1.4, J2EE 1.3 JSP1.2, Servlet2.3, EJB 2.0, JavaScript, Hibernate, Web Services, XML, XSL, XSLT, CSS, Struts1.1, Win CVS, Ant, Oracle9i, JUnit, LOG 4j, Eclipse IDE,, WebLogic, Windows