Motivated and proactive professional with track record of providing technical expertise and developing business tools to facilitate EDI / ERP transactions that improve operating efficiency and enhance business profitability.

• Proven ability to successfully multi-task and quickly adapt to shifting business priorities.
• Experience serving as Technical Lead, Supervisor, and Sole resource for EDI and Data Integration initiatives.
• Frequently recognized by co-workers and managers for customer service, outstanding contributions and repeatedly working beyond expectations to achieve organizational business objectives.

Confidential,Scottsdale, Arizona (Current)
Senior Architect, Process and Data Integration 2007 - Present

• Manage Sterling Integrator (formerly GIS) for mid-sized Pharmaceutical leader
• Sole Resource for EDI and Data integration efforts across the organization
• Project Management surrounding E-Business initiatives
• Manage project and budget requirements between Medicis and contracting agency
• Manage the system architecture for Sterling Integrator
• Analysis and change management of existing processes
• Focal point for the delivery of business critical data to all departments within the company
• Change agent for continual improvement

Key Accomplishments:

• Transitioned Gentran Server operations to GIS 4.1 and validated system and testing for SAP Go-Live
• Upgraded GIS 4.1 to Sterling Integrator 4.3
• Deployed Sterling File Gateway 1.0
• Business process improvements that increase data visibility and data archiving capabilities
• Incorporated error resolution ticketing process to minimize the research to common issues.
• Created documentation standards for Sterling Integrator processes
• Transitioned EDI Chargeback functions from outside vendor to in-house processing

Confidential,Keene, New Hampshire
EDI Programmer 2006 - 2007

• Mapping inbound/outbound grocery/logistics related documents.
• Analysis and change management of existing processes
• Business process engineering using BPML
• Perform systematic upgrades and patches

Key Accomplishments:

• Consolidation of many business processes that increased efficiencies and decreased the number of failure points
• Upgraded GIS 3.1 to GIS 4.1
• Migration of 60+ trading partners (to date) from Gentran Server to Gentran Integration Suite
• Business process improvements that increase data visibility and data archiving capabilities
• Reduced VAN charges by $175,000 per year by utilizing GIS’ AS2 communications.
• Incorporated error resolution database to minimize the research to common issues.
• Performed GIS level training to EDI staff

Christopher J. Hodges Résumé - Page Two

Confidential, Salisbury, Maryland (2006)
EDI/Systems Analyst 2005 - 2006

• Mapping inbound/outbound grocery/logistics related documents
• Manage new EDI related projects
• Analysis and change management of existing processes using BPML

Key Accomplishments:

• Migration of numerous grocery brokers from Gentran Server to Gentran Integration Suite.
• Created new maps and business processes for a high volume 3rd party logistics provider

Confidential,Cincinnati, Ohio (2005)
EDI Coordinator/Supervisor 2005 - 2005

• Mapping inbound/outbound retail related documents
• Daily support of national operations related to EDI/Systems.
• Manage new EDI related projects
• Analysis and change management of existing processes
• Month/Quarter end reporting.
• Superior to one resource who managed EDI auditing

Confidential, Los Angeles, California (2003)
EDI Analyst 2003 - 2004

• Mapping of automotive related documents
• Daily support of east coast warehouse operations related to EDI/Systems.
• Manage new EDI related projects
• Analysis and change management of existing processes
• Ad hoc reporting.

Key Accomplishments:

• Created internal reporting functions for detailing multiple auto manufacturers’ data through the Clarion supply-chain.
• Served as Project Lead for implementation of bar-code validation feature that ensures proper logistical operations.
• Improved data visibility and streamlined the order to collection process through Clarion EDI.

Confidential, Rochester, New York (1996 - 2003)
E-Business Analyst - Xerox Capital Services / GE Capital (Joint Venture) 2001 - 2003

• Manage the connectivity of a Value-Added Network (VAN) serving XXX users.
• Manage collection and daily reconciliation of electronic data.
• Update customer profiles and maintain various databases.
• Prepare monthly reports.

ERP Infrastructure / Data Analyst 1998 - 2001
Accountable for EDI transactions in US and Canada relating to retail distribution network.

• Developed and maintained tables for tracking sales, parts, and costs.
• Monitored the quantity, quality, and integrity of EDI data on a day-to-day basis.
• Provided daily feedback to Sales and Marketing team members based on data collected.
• Conducted ongoing cost analyses for modules of ERP systems.

Key Accomplishments:

• Played a key role in establishing technical priorities and functioned as Technical Liaison between IT staff and operations management team.

• Developed reputation as subject matter expert and technical resource on EDI issues for business management team.
• Served as Project Lead for implementation of web-based ordering system, including dealing with third-party vendor. Tested system prior to rollout to end-users, and functioned as Administrator for system serving over 100 users, including controlling access and assigning passwords.
• Functioned as Technical Lead for a variety of system upgrades involving cross-functional business teams. Provided systems and business process knowledge to facilitate efficient implementation of these enhancements

COMPUTER LITERACY:

Windows; UNIX; Mac (OS 10.0); AS/400; Microsoft Office Suite; MFG/PRO (ERP); JD Edwards (ERP); Mercator 6.0; HTML; XML; Adobe & Macromedia applications; Cyclone Interchange AS2; Sterling GIS (Mapping/BPML,AS2, Mailboxing, Sterling File Gateway, XPATH); SAP (ERP); Gentran Server for AS/400, Gentran Server for Windows

EDUCATION:
Bachelor of Science, Information Technology

PROFESSIONAL DEVELOPMENT:

Xerox Leadership Through Quality Program:
Problem Solving Process; Quality Improvement Process; Inspecting for Quality; Measures of Quality

Additional Training:
MFG/PRO - Level I & II (ERP Applications); Intro. to UNIX OS; Advanced Access ’97
Security Coordinator Training; Windows NT - Level I; Business Requirements Gathering; User Acceptance Testing; Sterling Gentran Integration Suite 4.0 Level 1 & 2