SUMMARY:

• Having 12 years of experience in IT Industry with 5 years of experience in PEGA PRPC in Analysis, Design, Development of BPM applications using PEGA PRPC v7.1/6.3/6.1
• Sound exposure to PEGA PRPC architecture, Inheritance and Rule Resolution
• Designed PRPC flows using Assignments, Utilities, Decision, Spin - off, Split-Join shapes
• 5 years’ experience in a full stack environment including production support, trouble shooting and fiddler trace
• Have experience to work in an Offshore-Onsite model.
• Expertise in to better understand end user requirements and to prepare technical design documents.
• Experience in using Application Accelerator to create a base application
• Well versed with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Experience in creating Operators, Access Groups, Roles, Work baskets and work groups
• Extensively used Dynamic Class Referencing to model the application "Build for Change"
• Expertise in analysis, design, development and managing Work Flows, Class Structure design, User Interface(UI), creating various Flow Actions, Activities, Correspondence rules, Security in the PRPC application
• Hands on experience .Net programming
• Experience in using DCO tools like Application Profiler, Application Accelerator and Application Express
• Hands-on experience in using PEGA PRPC frameworks for reuse, using Connectors & Services for integration, PRPC tools (PAL, Tracer, Security Model, Access Groups, UI Portals, Log Analyzer)
• Implemented business rules using Decision Rules, Declarative Rules.
• Hands on experience with maintain Production support run docs
• Hands on experience in delivering Pega CPM programs involving Onshore/Offshore models.
• Strong experience in programming in Pega PRPC, JAVA, HTML, XML/CSS, UNIX Shell Script.
• Experience on testing Web Services technologies (XML, SOAP, JSON, etc.)
• Well experienced on Test Case with working on Soap Services
• Creating a testing application and RuleSet for Test cases and Unit Test suites
• Implemented Reusable Components by using PEGA PRPC
• Experience with SOAP and RESTful web service and XML/XSD and JSON.
• Having good experience with iterative and agile methodologies (i.e. RUP, SCRUM)
• Have good experience with process methodology, development methodologies (Agile, SDLC, Iterative)
• Strong communication, problem-solving and leadership skills
• Experience in developing Harness, Sections and SLA.
• Excellent object-oriented analysis and design and system integration
• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc
• Experience with Perform of automation and application code
• Experience with QA Automation expert in Pega for BPM COE
• Working with QA, UAT team
• 2 years’ experience in PL/SQL and shell (Unix/Linux) scripting, database Oracle
• Implemented the business rules based on Software Requirement Specifications (SRS) using PRPC.
• Proficient in using the Construction and debugging tools like Tracer, UI Inspector, SMA and Clipboard.
• Experience in using System Management Application (SMA) for Agents.
• Experience in implementing Agents and Case Management.
• Experience in defining Report Definition rules
• 6 years of experience developing Pega workflows.
• Experience programming and software development life cycle (Waterfall, Agile and Scrum)
• Domain knowledge in Insurance, Health Care, Banking.
• Good exposure to Rule Maintenance activities like Rule set creation, versioning, promoting from Dev to QA then to Pre Prod then to Production.
• Provided technical direction on design considerations for automatable processes and designed the solution.
• Good exposure to object oriented concepts
• Expertise in designing complex process flows, UI screens, services, Proficient in designing highly flexible
• Database Architectures, Table Normalization, Optimization
• Motivated person with strong Leadership Qualities

TECHNICAL SKILLS:

Domain: BPM, Web Technologies and Operating SystemBPM: PRPC V6x,V7x, BPM

Technology Sp cifications: Java/J2EE, Dotnet and C

Scripting/MarkupLanguages: HTML, JavaScript and XML

J2EE Sp cifications: Servlets, JSP, JDBC, Web Services (SOAP/RESTFULL), EJB, OOPS, Hibernante, St ruts, DCO

Database: Oracle, DB2 and PLSQL

Operating System: Windows XP/2003, Linux and Unix

WORK EXPERIENCE:

Confidential, Owing Mills, MD

PEGA PRPC Architect

Responsibilities:

• Development using PEGA Rules Process Commander V 7.1 according to the Business Requirement. Automate the processing of sale crediting and compensation processing to improve the operational efficiency and productivity
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Created product rules and migrated zip files from development to QA, UAT & monitored performance when regularly.
• Involved in developing UI Screens, Activities, and correspondence.
• Work experience on Design and develop user portals using Smart Dispute Framework
• Working on SOAP and REST
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed UI using Rule-HTML-Harness, Rule-HTML-Section rules.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing. When rules, Decision tables, Declare Expressions and flow action.
• Developed Data tables and worked with PEGA database.
• Analysis of the various Business Requirements and coordinating with offshore in the interpretation of client requirements.
• Work experience in a full stack environment including production support, trouble shooting and fiddler trace
• Work experience on convert business logic/requirements to automations
• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Connectors and SOAP Services etc
• Involved in design and development of Data Model, Class structure, Access Group, Process flows. Activities and UI properties. Understanding the technical requirements from business requirements.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.

Environment: Pega V7.1, WebSphere 7, Oracle 11g, Java Script, CSS, XML, HTML, Agile.

Architect

Responsibilities:

• Interacted with Developers, Users, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Design and development of the application based on the business requirements.
• Involved in designing the Class structure and development of process flows, FlowActions, Activities and UI.
• Creating Detailed Design documents.
• Involved in designing the Technical Design Documents for the Workflow development process.
• Involved in designing high-level class structure, workflows and rulesets in PRPC.
• Involved in resolving technical issues during integration testing and User Acceptance Test (UAT).
• Developed the PRPC rules engine with CPM framework.
• Involved in enabling security and access control to the application by creating different levels of access to various business users and developers i.e. access groups, work groups, access roles.
• Worked in creating the service package to create loans using the text file and parse the contents of the text file and send an email notification to the user with the summary of loans created.
• Automated Pega Utility to generate the reports and send an email notification with the attachment every month to the specified Distribution list using Agent processing.
• Involved in Implementation of Decision tables, Decision Map-Values and Declarative expressions.
• Extensively used SOAP UI to map the request and response parameters and analyze the error codes to resolve the issues with MSP service calls.
• Implemented the functionality for the user to be able to spread the loans and be able to push the worked cases to a different work basket. Also used SLA to route the case to the specified work basket.
• Resolved the node related issues when the agent is called multiple times and analyzed issue.
• Created Activities for implementing the core Business logic.
• Develop new & rewrite current workflow configurations to maximize production and operating efficiency.
• Worked on integration using SOAP, HTTP & SQL to retrieve data from external & PEGA Database.
• Creation of rules for Validation and integration rules.
• Involved in debugging application using Pega Tracer tool, performance testing using PAL tool.
• Worked closely with other developers on development challenges and resolved them.

Environment: Pega 7.1/Pega Rules Process Commander 6.3, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script.

Confidential

Architect

Responsibilities:

• Developed new intent tasks for Rescheduling, notification process, Cancel Authorization, Create Service Request, and Cancel Service Request.
• Involved in rules management & associated export & import tools (Rule set and Rule set Version).
• Created properties and data models for the classes.
• Prepared the User Interfaces (section, Flow action and harness), portal representation.
• Developed connect Http rules to connect to Service Bench and fetch or send data
• Developed Rule-Utility-Functions to fetch data from SMART system
• Created rule for Validation using Obj-Validate, Edit-Validate, Function and when Rule
• Design and Created Process flows, Activity, SLA, Workbaskets, Work lists, flow actions & Sections, validation rules to implement business logic validation.
• Create Decision table, Decision Tree and Declarative Expressions
• End to end Integration testing of the application
• Acted as a mentor for Courts in house employees and brought them up to speed with Pega development skills.
• Built a reusable component for Stored Procedure integration where developers can just call the activity with Data Transform and request type as input to receive corresponding output back from stored procedures.
• Actively participated in developing decision rules to handle huge set of validations around complex ticket processing application.
• Created Correspondence rules and SLA.
• Created Report Definitions for reporting purposes.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Created Data-Admin-DB Name and connected External Database using the JDBC Connection pool.
• Coordinated with offshore team and played a key role in understanding the requirements
• Involved in Bug fixing, Unit testing and Performance testing using PAL.
• Involved in fixing the bugs that came up during unit testing using tracer and Clipboard tool and be on Production support.

Environment: PEGA PRPC 6.3v Oracle 11g, JAVA, SQL, HTML, IBM Web sphere, JAVA, Windows, CSS, XML, HTML.