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Senior Application Engineer Resume

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Long Beach, CA

PROFESSIONAL SUMMARY:

  • Over 25 years of IT Experience in software design, development and implementation with full life cycle on several projects. Played senior project lead & production support manager roles
  • IBM FileNet P8 Platform ECM Developer
  • Expertise in IBM FileNet P8 product suites (P8 versions 5.2, 5.1), IBM Case Manager, IBM Content Navigator, IBM Forms
  • Detailed analysis of business functional requirements and provide RFP's, design the solution architecture and presentations.
  • Provide ECM Platform sizing, capacity planning, cost estimations, resource planning.
  • Create and manage the project plan, project milestones, work with multiple IT groups (Info Security, Enterprise Architects, Solution Specialists, Network team, DBA team, QA team).
  • Provide technical guidance and oversight to development team, ensure the solution is developed and deployed to the enterprise standards, and ensure industry security standards, best practices are followed.
  • Managed/Coordinated multiple projects simultaneously across multiple teams in a matrix leadership environment. Managed onshore and offshore vendor teams.
  • Worked on the database migration or data conversion (ETL) projects.
  • Successful mentor to junior developers on sound engineering and testing methodologies and on technical feasibility of alternative design solutions.
  • Experience working in a Heath Care Industry, Entertainment Industry and Financial Industry.
  • Championed best practices such as Business Process Modeling, Use Case Analysis, Architectural and Detail Designs, design reviews, peer code reviews, unit - testing, System and Integration Testing, Deployment etc.
  • PowerBuilder and Java experience with object oriented analysis and design.
  • Experience converting PowerBuilder Application to Java. Extensive knowledge of relational databases including Oracle, Informix, Sybase and SQL Server.
  • Trained & certified in the Information Technology Infrastructure Library foundations (ITIL)
  • Experience with Waterfall as well as Agile development and methodologies.

TECHNICAL SKILLS:

ECM/FileNet Technology: IBM FileNET P8 5.2, 5.1, 5.0, IBM Content Navigator, IBM Case Manager, IBM Forms,FileNet Content Engine, Process Engine, Application Engine, Workplace XT, P8 Content Java API, P8 Process Java API, CPE

Languages: JAVA, J2EE,C,C++,PowerBuilder 3.x/4.x/5.x/6.x/7.x/8.x/9.x/10.x/11.x/12.x, POWERSCRIPT, SQL, PASCAL, Visual Basic, Developer 2000, Unified Modeling Language, Select CASE Tools for Object Oriented Analysis and Design, UML

Reporting Tools: CRYSTAL REPORTS 11/10

Web Technologies: JSP, EJB, WEB SERVICES, SOAP, Struts, AJAX, JAVA SCRIPT, DOJO, Jquery, XML, XSLT, HTML, CSS, DHTML, ASP.NET, ASP

Databases: Oracle, MS SQL SERVER 2000/2005/2008/2012/2014, ORACLE,MS ACCESS 2010/2007, PL-SQL, T-SQL, Sybase SQL Server, SQL Anywhere, Informix

Application/Web Servers: IBM WebSphere, IBM HTTP server, Apache, Tomcat, IIS

Operating Systems: UNIX, Linux, AIX, VAX/VMS, MS DOS, Apple's Macintosh, Windows 95, Windows ME, Windows NT, Windows 2000, Windows XP, Windows Home/7/8, Windows 2008 R2/2012 servers

Software Packages: Microsoft Office, MS Project, MS PowerPoint, Lotus Notes, WebEx, Cisco Jabber

Workstation: Nextstep and Sun, Windows NT, Windows 95, Windows 98, Windows 2000. Windows XP/7/8/10

PROFESSIONAL EXPERIENCE:

Confidential, Long Beach, CA

Senior Application Engineer

Responsibilities:

  • Worked as a Sr Application Engineer to develop multi-tier J2EE based applications on IBM FileNet P8 platform.
  • Implemented highly available clustered server setup for the FileNet P8 platform.
  • Migrated Central Medical Chart Management application from old FileNet 5.0 domain to new FileNet P8 5.2.1 domain.
  • Designed Workflow for CMCM risk adjustment management process, developed custom java components, integrated to workflows for notifications, DB access.
  • Integrated CMCM HEDIS case manager application, Pursuit application and RapidRender OCR application using multi-threaded custom java batch application, CPE API, PDF Box API, Rest API.
  • Implemented custom medical chart annotation web application and integrated with CMCM HEDIS case manager application.
  • Integrated share point, outlook and FileNet IBM Content Navigator application to store government contract documents in the FileNet P8 repository for secured and easy search.
  • Implemented Enterprise Document Services java application using CPE API to store business documents in the FileNet repositories.
  • Integrated Independent Physicians Association application and Enterprise Document Services to store IPA related documents in the FileNet repository.
  • Integrated Utilization Management application and Enterprise Document Services to store utilization related pre-authorizations, medical charts documents in the FileNet repository
  • Implemented OCR solution for the Appeal & Grievance documents for A & G business unit.
  • Responsible for all FileNet P8 Platform applications implementation and efficient operation.
  • Managed offshore team by delegating work, providing architectural overviews and training, resolving environmental issues.
  • Provided Production Support by promptly resolving urgent issues and provided long-term potential fix, design and time/resource estimates for it.
  • Detailed analysis of business requirements, propose the solution and review the solution with client.
  • Provide IT estimates, create project plan, work with multiple teams, and develop project schedules and milestones.

Confidential, Irvine, CA

Senior Project Lead

Responsibilities:

  • Enhanced and maintained the NOVA project for the dental and vision insurance services. NOVA project maintains individual or group membership information, dependents information, individual or group billing, various insurance plans, vendors and facilities information, brokers/agents information, payments to vendors and agents, various reports.
  • Worked with business users to implement new requirements and to modify existing requirements. Responsibilities include bug fixes, analysis of user requirements, writing technical requirements document, PowerBuilder design, development, testing, maintenance, creating build, database maintenance, writing of stored procedures.
  • NOVA project is developed using PowerBuilder version 12.0 and Informix version 11.0.
  • Developed the Plan Rules Java Application.
  • Implemented Billing Utilization and Loss Ratio Project (Very Important Report For the Business Profitability) in Java.
  • Enhanced Claim Adjudication Java System including Claim Eligibility, Claim Procedure Substitution, Claim Adjudicator, Claim Payer and Claim Denier applications.
  • Enhanced Eclaims Load Java application to eliminate manual claim data entry.
  • Enhanced Eclaims Web Application using Java and Struts framework.
  • Played manager role for the production support team. Responsible for the production batch jobs schedule & execution. Planned & released minor application enhancements and defect fixes.
  • Batch Jobs Automation Project: 600 batch jobs were automated under the Maestro Scheduler to reduce manual efforts, manual errors and human intervention. Batch jobs (UNIX shell scripts, Java programs, 4GL programs, SQL batches, Pearl scripts). It reduced 4000 hours of manual work per year.

Confidential, Culver City, CA

Senior Programmer System Analyst

Responsibilities:

  • Enhanced and maintained the Dental Vision Dental Practice Management software for the DMO and individual practices.
  • Worked with users to implement new requirements and to modify existing requirements.
  • Completed development, testing and certification of Dental Vision Software as per Canadian Dental Association Network standards for insurance eclaims.
  • Worked on Enterprise, Perio, Endo and OMSVision release of Dental Vision Software.
  • Migrated Dental Vision Software from PowerBuilder Version 7.0 to PowerBuilder Version 9.0.
  • Responsibilities include bug fixes, analysis of user requirements, writing technical requirements document, PB design, development, testing, maintenance, creating build, database maintenance, writing of stored procedures.

Confidential, Thousand Oaks, CA

Senior Programmer System Analyst

Responsibilities:

  • Enhanced and maintained financial contract and asset management application of Confidential .
  • Worked with users to implement new requirements, to modify existing requirements.
  • Implemented Document Imaging Module using PowerBuilder OLE objects and Adobe Acrobat.
  • Developed Credit Bureau Reporting module using COM objects.
  • Responsibilities include analysis of user requirements, writing technical requirements document, PB design, development, maintenance, creating build, database maintenance, writing of stored procedures, and performance tuning of stored procedures. Used PowerBuilder 8.0, SQL Server 7.0

Confidential, Irvine, CA

Senior Programmer System Analyst

Responsibilities:

  • Enhanced and maintained the Pharmacy Order Processing application of the Confidential, Inc.
  • The Pharmacy Order Processing application keeps information about Customer, Patient, Formulary Items, and Orders.
  • This application handles Order Entry of prescription, Order Approval By Pharmacist, Production Scheduling, Packing, Delivery and Billing of Orders.
  • It maintains information about all FDA approved drugs. It maintains complex relationship among Customer, Patient, Formulary Items, and Orders.
  • Worked with users to implement new requirements, modify existing requirements.
  • Responsibilities include PB design and maintenance, creating build, database maintenance, and writing of stored procedures. Used PowerBuilder 7.0, PowerSoft Foundation Class Library, Sybase Adaptive Enterprise Sever 11, DB Artisan 5.4.

Confidential, Universal City, CA

Senior Programmer System Analyst

Responsibilities:

  • Enhanced and maintained Sales and Availability for Confidential (SAFE) application of Confidential .
  • SAFE project tracks all the information about various products: Feature Films, TV Series, Talk Shows, TV Mini Series, TV Specials, TV Pilots, Movie of The Week, etc.
  • SAFE application determines sales and availability for these products world wide.
  • Worked with users to add, modify various reports.
  • Responsibilities include PB design and maintenance, releasing monthly production build, database maintenance, and writing of stored procedures. Used PowerBuilder 6.5, PowerSoft Foundation Class Library, Sybase Adaptive Enterprise Sever 11.9, DB Artisan 5.0.

Confidential, El Segundo, CA

Senior Programmer System Analyst

Responsibilities:

  • Enhanced and maintained the Worldwide Licensing System.
  • Worldwide Licensing System maintains license fee collection information for license contracts and royalty payment information for royalty contracts for various Mattel Affiliates.
  • Worked with users to develop various royalty reports for domestic partners and international partners.
  • Modified exchange rate and royalty rate maintenance reports.
  • Wrote UNIX shell scripts to run batch processes to download/upload data from/to IBM mainframe and AS400.
  • Responsibilities include PB design and maintenance, database maintenance, and writing of stored procedures. Used PowerBuilder 6.5, Mattel Standard service based PowerBuilder class library, Sybase Adaptive Enterprise Sever 11.5, DB Artisan 5.0, HP 9000.

Confidential, Los Angeles, CA

Senior Programmer System Analyst

Responsibilities:

  • Developed Customer Service System for Confidential using PowerBuilder 6.5 and Oracle 7.3.
  • Worked with users to analyze requirements using the UML tool, Select Enterprise, for object oriented analysis and design, creating use cases, class diagrams, and sequence diagrams.
  • Worked primarily on monetary transaction processing: control batches, monetary history, subscriptions, Credit Card transactions, Transaction Reversals, generating transaction documents, supporting customer order and subscription entry .
  • Worked extensively with Oracle, maintaining tables, indexes, sequences, functions, and stored procedures, using SQLPlus and Procedure Builder .

Confidential, Los Alamitos, CA

Senior Programmer System Analyst

Responsibilities:

  • Worked with users to understand existing DOS based CalStar Calibration Equipment Management System and captured new requirements for windows 95 based new CalStar Calibration Equipment Management System.
  • CalStar is specifically designed to track and manage the calibration of instruments
  • Designed and Developed Equipment Setup Module, Equipment Receiving Department Module, Equipment Calibration Module, Craftsmen Information Module, Outside Vendors Information Module.
  • Time Card module is designed to keep track of individual employee time on a daily basis. It is linked with the work order module so that the man-hours entered on a work order will be automatically transferred to a Timecard module.
  • The Timecard module is also interfaced with the Personnel module to keep track of time off, vacations, training, sick leave, etc.
  • This module also provides data exporting capabilities so that the information can be electronically sent to a company payroll system.

Confidential, Culver City, CA

Senior Programmer System Analyst

Responsibilities:

  • Worked with users to analyze requirements for the Health Care Benefit System.
  • Developed several Health Care Information Reports using PowerBuilder 5.0 and PFC (Powersoft Foundation Classes) and Sybase SQL Server.

Confidential, El Segundo, CA

Senior Programmer System Analyst

Responsibilities:

  • Developed Retail Service Information System Client/Server Application for Confidential using PowerBuilder 5.0 and Sybase SQL Server System 11.
  • Worked with users to analyze requirements, prepared final design prototype.
  • Responsible for writing stored procedures, development of PowerBuilder objects & code, unit testing, debugging, system integration, system testing, and deployment of RSIS Application .

Confidential, El Segundo, CA

Senior Consultant

Responsibilities:

  • Enhanced Supplier Rating Management System of the Hughes Space & Communication.

Confidential, El Segundo, CA

Programmer System Analyst

Responsibilities:

  • Developed System Deficiency Report Client/Server Application for the Los Angeles Air Force Base using PowerBuilder 4.0 and Oracle DBMS.
  • Worked with customer to determine requirements, and produce a functional specification for S/DR Project.
  • Responsible for the development of PowerBuilder code, unit and module testing, debugging and integration testing of S/DR Application.
  • Created on line Help Utility and Wrote User’s Manual.
  • Assisted Database Management Administrator in coding SQL scripts to Grant, Revoke database connections and to permit Select, Insert, Update, Delete Privileges on the database objects for different user types.
  • Installed administered Intersolv’s PVCS Version Manager to control PowerBuilder source code in the multi developer environment and Problem Traker to keep track of software bugs, modifications and document changes.
  • Modified S/DR application code to migrate to Microsoft SQL Server 6.0.
  • Migrated S/DR database objects and data from Oracle to Microsoft SQL Server 6.0 using Data Pipeline.

Confidential, Hawthorne, CA

TECHNICAL SUPPORT

Responsibilities:

  • Programmed and maintained Automatic Test System using Visual Basic.
  • Enhanced existing Inventory Control System developed in PowerBuilder. Assigned to the production test department to analyze defense, commercial and biomedical detectors.
  • Completed subcontracted projects, following closely the customer's required specifications.
  • Participated in the writing of procedural manuals needed for new products.
  • Performed automatic and manual electrical, optical and environmental tests.

Confidential, Cerritos, CA

COMPUTER TECHNICIAN

Responsibilities:

  • Specialized in the installation of software programs and integration of IBM compatible PC XT and AT computer systems.
  • Placed within the Assembly, Customer Service and RMA Departments to handle the integration, customization, and testing as well as troubleshooting and repairing of computer systems.

Confidential

ENGINEER

Responsibilities:

  • Was responsible for the production of communication products being exported to the Confidential .
  • Worked closely with the Department Manager to meet production schedules and customer specifications.
  • Maintained quality control and performed functional testing. Also trained and supervised 9 production line assemblers and technicians in their duties.

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