It Application Manager Resume
Memphis, TN
SUMMARY:
- To obtain an IT/IS management position with a company that encourages innovative thinking and career development, where I can utilize my technical, organizational, and managerial skills, while making a significant contribution to the company’s success.
- Process Implementation and Optimization
- Training and Development
- Cost Management
- Project Management
- Team building
- Results - Orientated
- Problem Solving
- Procedure Development
TECHNICAL SKILLS:
Programming Languages: PHP, Java, C Sharp, PL/SQL, HTML, CSS, JavaScript, Perl, XML, JQuery, Shell/Unix Scripting, SQL, Windows Scripting
Microsoft Office: Word, Excel, PowerPoint, Project, Access
Databases: Oracle, MySQL, SQL Server
PROFESSIONAL EXPERIENCE:
IT Application Manager
Confidential, Memphis, TN
Responsibilities:
- Managed global product descriptor database which houses over 700,000 products.
- Managed global pricing data warehouse which houses pricing information for over 30,000 distributors worldwide.
- Managed the global labeling application for 30 facilities.
- Managed the global IBM Enterprise Service Bus (ESB) middleware which is responsible for all data transactions internal and external.
- Managed the ESB migration from Z/OS to Linux high availability (HA) environment which resulted in a 99.9% uptime for all ESB applications.
- Managed the replacement of the global labeling application for 30 remote facilities
- Worked with internal and external users/customers to implement application changes using a change control process.
- Responsible for the daily work flow for a team of application developers; coordinated training and provided mentoring.
- Followed established development life cycle to develop, test and modify system software, utilities and other application software by coding, reviewing, preparing test data, testing and debugging.
- Conducted user acceptance testing and programmer code review process.
- Developed application from design/specifications.
- Wrote and maintained functional and technical documentation.
- Worked with key business owner to determine their needs and provided technical solutions.
- Managed multiple global projects working with users in Canada, Europe, and the US.
- Worked with cross-functional groups to complete high visibility projects
Senior esb data analyst
Confidential, Memphis, TN
Responsibilities:
- Designed and developed ESB (Enterprise Service Bus) applications using Java, eSQL, and IBM Message Broker Toolkit.
- Converted existing processes over to ESB platform.
- Collaborated with multiple application and integration teams from different areas of business to gather business requirements for new ESB (Enterprise Service Bus) processes.
- Created custom Perl scripts.
- Designed, developed, unit tested, and implemented IBM Integration Bus (IIB) using WebSphere Integration Developer (WID)
- Conducted integration testing
- Designed ESB architecture with high availability, scalability, error handling / exception processing, performance and recovery capability.
- Developed SOAP and Restful web services using the ESB.
- Served as the liaison between business and IT Subject Matter Experts.
Co-Founder & CEO
Confidential, Memphis, TN
Responsibilities:
- Established the company as a viable software development and graphic design entity.
- Acquired small to medium size clientele interested in application or graphic design needs.
- Designed and developed complex multi-tiered client/server, PHP web applications utilizing a MySQL backend services.
- Employed various software engineering methodologies such as Agile and XP to deliver products rapidly.
application developer
Confidential, Memphis, Tennessee
Responsibilities:
- Designed and developed complex multi-tiered client/server, PL/SQL web applications utilizing an Oracle backend services.
- Created and maintain in-house PL/SQL applications; Product Descriptor Database and Pricing Data Warehouse.
- Made enhancements to in-house applications bases on user’s requests
- Wrote queries, stored procedures, and views using Oracle
- Created custom Perl scripts
- Created a custom label software using C Sharp that save the company $30,000 in maintenance fees.
System Engineer (Contractor)
Confidential, Memphis, TN
Responsibilities:
- Maintained Laptop Encryption website driven by PHP version 5.2
- Utilized PHP in a LAMP environment as well as JavaScript, Oracle, XML, HTML and CSS to build internal web applications.
- Assisted team with the implementation and test of product version upgrades and changes by providing full application and production testing support to include test execution as directed, documentation of test scripts, test procedures, and test results
- Updated and maintained all application documentation including systems administration, installation, database backup and recovery, configuration instructions, and security audit procedures
- Provided support for the Service and maintenance for up to 25,000 laptop assets
- Provided level five help desk support in compliance with a service level agreement (SLA) requirement to respond within two hours from time of notification
- Wrote queries, stored procedures, and views using SQL Server 2005
- Created corporate images for the following platforms: Window XP, Window 7 and Window Server 2003
- Managed over 100,000 assets using the Computer Associates (CA) tool
- Created Ad hoc reports for end-users
- Tested and deployed Microsoft patches to over 100,000 assets
- Maintained internal Java asset management system.
Associate Programmer (Contractor)
Confidential, Memphis, TN
Responsibilities:
- Created web applications to track internal projects using PHP 4.x in a LAMP environment
- Maintained and updated Fedex.com content via Teamsite and assisted users in fixing any content defect
- Used HTML, CSS, and JavaScript to redesign FedEx’s navigation headers for the Header Design.
- Populated numerous types of templates in Teamsite with HTML content for a Content Migration project
- Worked with Mercury Quality Control fixing numerous types of defects
Senior Graphic Designer
Confidential, Memphis, TN
Responsibilities:
- Created logos, flyers, brochures, static and dynamic websites, and to maintain and update all websites as needed.
- Created custom flash animations to enhance the visual aspects of websites.
- Increased overall website sales by 50 percent.
Computer operator
Confidential, Memphis, TN
Responsibilities:
- Operated and monitored an IBM mainframe for 5 remote division centers, operate multiple laser and dot matrix printers, perform up-to-date backups of all daily work, and to deliver documents to proper personnel in a timely manner, thus demonstrating the ability to multitask
- Ran reports for end-users