SUMMARY:

• Having 13 years’ experience in Information technology applications designing, development and supporting.
• Pega certified lead system architect (CLSA - part 1pega v7.x) over 8.6 years of experience, having sound knowledge in designing the architecture and developing Pega PRPC enterprise solutions for clients across verticals - Insurance and health care and 4 years’ experience in designing and architecting java /j2ee applications .
• Has been involved in the entire life cycle of several applications right from inception to the post production support. Wide exposer to Integration of Pega with external systems both downstream and upstream.
• Has led several technical assessments, reviews and redesigns. Expertise in leading coordinating process oriented offshore delivery teams in onsite offshore engagement model Excel at Solution designing and Development, System Analysis, Problem Tracking Resource Planning - Team Leadership, Project Estimates,Client Interaction Extensively worked and been a part in entire system development life cycle (SDLC) phases like Analysis, Design, Development, Testing, Deployment and Maintenance.
• Actively involved in DCO Sessions.
• Developed the hierarchical class structure based on PEGA best practices and Guardrails, security rules based on role and access of role to objects, privileges, Configuring Agents, Service rules, Connectors, Data model, Process flows, Business logic definition and User interface Design.
• Experience in building and implementing SOAP services and consuming external web services from PRPC by creating Service SOAP and Connect SOAP rules.
• Hands on experience in working on Service oriented architecture (SOA) Applications.
• Extensively worked on Data base interactions using Obj-methods and RDB-methods.
• Configuring Agents, Service rules, Connectors, Data model, Process flows, Business logic definition and User interface Design.
• Experience in troubleshooting and performance tuning of PRPC applications using Rules Inspector, Clipboard, Tracer, PAL and Log analyzer.
• Experience in migrating rules across environments by creating RAP..
• Had experience in Application Support which involves release management, client interactions, handling sev-1 issues…etc. responsibilities.
• Conducted meeting with project team about requirement traceability matrix (RTM) to fill the gaps in development and testing to ensure development is in line with requirements.
• Extensively worked for CoE setup and working with sales team for preparing the RFP/RFQ(Request for proposals or Request for Quotes) for different business areas.
• Experience in System Management console and performing admin tasks.
• Proficient in Object-Oriented Programming Concepts (OOA/OOD/OOP) and Web scripting languages like XML, HTML, CSS and JavaScript.
• Strong Database (RDBMS) skills in Oracle, DB2, SQL Server and PL / SQL.
• Experience in implementing enterprise applications using IBM Web sphere, BEA Web logic and Tomcat.
• Good experience in working with team members (onsite and offshore teams) from vendors and internal departments to coordinate activities across multiple applications.
• Worked extensively on Effort estimations, Design, Managing Development activities, Development and Client coordination.
• Ability to manage multiple project tasks and deadlines along with troubleshooting skills to facilitate effective and efficient resolution of problems.
• Experience in Pega CPMI and Pega Health Care Framer works
• Worked extensively in J2EE Architecture and Web Technologies like JAVA, Struts, Hibernate, Ajax, Servlet and JSP
• Experienced in organization process compliance documentation.
• Experienced in demonstrating the applications to the clients in the initial phases of the project.
• Experienced in PoC development as per RFP to win the projects.
• Experienced in helping organization level interviews and project level interviews conducting.
• Played key role in organizational level architects team to win the projects in different lines of business.

TECHNICAL SKILLS:

Operating System: Windows XP/7/10, UNIX

BPM Tools: Pega PRPC v5.5/pega6.x/Pega 7.X

Business modules: Insurance (AUTO/PROPERTY/SPECIALTY AUTO), Health care

Database: DB2, Oracle, SQL server, MySQL

Web Frameworks: Struts1.x

ORM: Hibernate

Internet Languages: HTML, XML, JavaScript, Servlets, jsp.

Languages: Java/j2ee, sql

PROFESSIONAL EXPERIENCE:

Confidential

Senior Pega developer

• Description: RECM is an next generation application about fraud management platform for advance fraud detection capabilities and real time changes to the rules for active fraud fighting and case resolutions. This platform will enable Radial to expand beyond current geographies supported (US and Spain.) and assist in better fraud detection techniques and while scaling to large transaction processing.
• During the order processing stage, Order Management System (OMS) invokes the Enterprise Risk Service (ERS) to determine risk of fraud. ERS will create Risk Profile for the order by compiling Customer information/history from StratgyList/Fossil, Browser Info and invoke the Rules Engine
• Rules Engine runs the Fraud rules (Override rules and Apply rules) on the order fraud profile. Override rules identify Approve, Cancel, or hold actions for the order while apply rules assign scores to the case for fired rules Contribution:
• Worked extensively on Effort estimations, Design, Managing Development activities, Development and Client coordination.
• Worked for code review, coordinating with offshore team for deliverables and requirement understanding.
• Involved in deployment process.
• Managed Off-shore and Onsite teams to meet the deadlines
• Lead off-shore team and coordinated with BA, Integration and QA teams
• Good understanding and creation of enterprise class structure and application rule set stack.
• Involved in designing Assignment level SLAs.
• Exclusively worked on implementing the Data Isolation design pattern.
• Worked on implementing the cases routing logic to different work baskets
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Creation of Work Objects and Process flows according to the customer requirements.
• Experience in using the PRPC tools like tracer, clipboard, PAL, Application explorer, application profiler, import/export, connector wizard, db wizard, data table wizard, rules inspector
• Guide the team on technical and functional Area.
• Worked on REST services development and mapping between Integration layer and Data Isolation layer.
• Environment: Pega PRPC 7.1.8, oracle 11.x, .net(Dot Net), Oracle OM(Oracle Order management), Webstore(online shopping sites)

Confidential

Project Lead

• Project Description: Business Insurance Express is a PRPC application and enables the commercial agents of Farmers Insurance to generate quotes by capturing data from the customer and also lets the agents do endorsements. Various policy level documents are generated on successful generation of policy. BIE is a smart application which automates various underwriting rules and in some cases allows the underwriter to apply premium discounts.
• The application is complex as the underwriting rules vary from state to state and depend on the line of business. Application handles 8 different lines of business. The Pega PRPC application interacts with the legacy system CLS which is in IBM Mainframe environment via IBM HATS Integration technology.
• Under writer rules will be executed based on the eligibility.
• Contribution:
• Worked extensively on Effort estimations, Design, Managing Development activities, Development and Client coordination.
• Worked for code review, coordinating with offshore team for deliverables and requirement understanding.
• Involved in deployment process.
• Analyzed guardrail report and fixed the issues.
• Managed Off-shore and Onsite teams to meet the deadlines
• Lead off-shore team and coordinated with BA, Integration and QA teams
• Good understanding and creation of enterprise class structure and application rule set stack.
• Involved in creation of new version of ruleset as per the requirements using skim ruleset operation
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Creation of Work Objects and Process flows according to the customer requirements.
• Experience in using the PRPC tools like tracer, clipboard, PAL, Application explorer, application profiler, import/export, connector wizard, db wizard, data table wizard, rules inspector
• Guide the team on technical and functional Area.
• Involved in meetings with client teams on design.
• Playing Offshore Lead role.
• Explaining the entire design to Development team and helping the team in implementing the requirements
• Involved in internal Code Reviews
• Prepared HLD’s and LLD’s document as per client specific requirements.

Environment: Pega PRPC V6.2, IBM HATS 6.0 &Mainframes, Oracle 11i, Javascript, AJAX

Confidential

Sr. Developer

• Understanding, Analyzing the Business requirement.
• Application development based on LLd’s
• Requirement gathering and converting those into technical designing document.
• Creating the class structure according to Business needs using DCO.
• Designing and development of work classes and data class.
• Designing and development of Business Rules.
• Developing the Activities, Flow actions, sections,other Rules as per business requirement.
• Fixing the production Issues on priority basis.
• Data fixes on production systems.
• Application performance analyzing using PLA Tool.
• Worked on Integration points of the application.
• Bug fixing based on SLA.
• Assisting the other team member
• Involved in meetings with onsite client team on design.
• Playing Offshore Lead role.
• Explaining the entire design to Dev Team and helping the team in implementing the requirements
• Involved in internal Code Reviews
• Prepared HLD’s and LLD’s document as per client specific requirements.

Environment: Pega PRPC V5.5/7.1.x, .Net, Mainframes DB2, Java script, Oracle 11g

Confidential

Developer

• This project is FNOL (First Notice of loss) for AUTO and Home owners for both commercial and Non Commercial. CSA (Customer Service Associates) will receive the call from Claimants / insured and gather the information about loss.
• Based on the information provided by the end user CSA will enter the data in to HERO ( Help Point Electronic Response operation)Application. HERO application is such an intelligent application will fetch claim related data from Siebel and .Net System over ALSB (SOA Enabled) and provides the services like Drive-in, vehicle spotting, Towing etc.
• Find policy, Loss Description, Add edit contacts, Loss Details, Units Assignments, Loss Summary. And Status Update are the different modules of application.
• Contribution:
• Understanding, Analyzing the Business requirement.
• Application development based on CR’s
• Designing and development of Business Rules.
• Developing the Activities, Flow actions, sections as per business requirement.
• Application performance analyzing using PLA Tool.
• Worked on Integration points of the application.
• Production issues solving on release based.

Environment: Pega PRPC 5.5 / 6.1, webshere 6.1, Oracle 11i, IBM Mainframes,Siebel,web logic(ESB) ALSB, javascript

Confidential

Sr.Developer

• A claim is a statement listing all of the expenses incurred during the course of medical treatment. Claims are either Professional or Institutional. Claims can be submitted either electronically or via paper.
• Professional Claims - Professional claims are claims submitted by doctors and/or members for payment of services rendered by Professional providers.
• Institutional Claims - Institutional claims are claims submitted by Hospitals and/or Facilities for payment of services rendered by Institutional providers.
• Electronic Claims - Confidential receives electronic claims from both Professional and Institutional Providers. These claims are systematically entered into OSCAR.