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Manager/performance Architect Resume

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Objective
To improve the cost effectiveness and profitability of medium to large scale enterprises by effectively providing leadership for the alignment of business processes, user needs, and technology through industry best practices, innovative extensions, and enterprise specific methods.

Profile
Motivated, personable business professional, skilled in a wide variety of systems and languages with a focus on IT Security and Enterprise Portal with notable success directing a broad range of corporate IT initiatives while managing multiple projects from initial concept through development, implementation, and closure. Demonstrated ability to quickly create, motivate and lead high performance teams.

  • Hands-on experience leading all stages of system development efforts, including proposal, requirements definition, analysis, architecture, design, development, testing and support.
  • Outstanding leadership abilities, able to coordinate and direct all phases of project-based efforts while managing, motivating and leading teams.
  • Extensive technical expertise in all phases of Software Development Life Cycle (SDLC) using Object Oriented Design & Programming (OOD/OOP) predominantly using Java, J2EE, JES, WML, LDAP, UML, XML...
  • Strong track record in delivering Projects on time, within budget and exceeding customer expectations.
  • Expertise span across multiple verticals including Trading, Retail, Telecommunications, OEM, Airlines, Education, Government, Insurance, and Health Care.
  • Expertise on both the Software and Hardware aspects of the solution.
  • Have good understanding of the Information Technology Infrastructure Library (ITIL) and CMMI concepts, Six Sigma and the ability to execute against the concepts in real customer situations
  • Involved in a number of Open Source initiatives and have clear understanding of the various Specs that major software engineering firms have their custom implementations of.
  • Extensive working knowledge of the Onshore-offshore working model.

Core Competencies
Ï Application Architecture Ï Systems Architecture Ï Identity Management
Ï Portal Ï Performance Tuning Ï Content Management
Ï Disaster Recovery Ï Product Development Ï Research & Development
Ï Risk Assessment Ï Onshore-offshore model Ï Cost Benefits Analysis

Education
Master of Science – Computer Science
Bachelors in Engineering – Computer Science Engineering

Professional Experience

Confidential, Sep 2009-Present
As the Manager/Performance Architect with Accenture help clients prevent, diagnose and resolve Performance related issues.

Confidential, Jun 2007-June 2009
As the Overall Architect for a Dealer facing Portal, improved and implemented various technical and process related changes with respect to Portal, Access Manager, Directory, Web Server, and Messenger components. Some responsibilities include:
• Work with the onshore and offshore teams as well as the Hosting vendor, to analyze Current
Issues or user requirements, based on the same develop a solution, get the buy-in of the appropriate individuals, develop the appropriate documents, and translate and direct the appropriate team to carry out the necessary activities.

  • Design and develop various environments needed to sustain the overall solution – Development, ITL, Pre-production & production.

• In order to improve the functionality and stability of the system, develop various enhancements by
Conducting Assessment of the current system, Develop documents and get the changes thru Peer-Reviews, guide and direct the teams to develop, test and promote Changes.
• In order to test any major changes to the system, design, conduct and oversee performance tests.
• As a Red Team approver understood changes that are planned at various levels of environment, asesss
Feasibility and risks of the upcoming change and to either approve or deny the request.
• During incidents direct the Onshore/offshore teams as well as interact with the Hosting Vendor to
Help restore services, analyze root cause, and implement corrective measures in order to avoid further disruption to services.
• Coordinated and Managed the vendor relationship various vendors – EDS, Sun, BEA/Oracle etc..

  • Built/trained a team that was capable of carrying out day to day activities to support the overall Solution.

Some Technologies/Tools used:
Sun JES Portal Server 6.3.1, BEA Weblogic 9.1, Sun JES Access Manager 7 2005 Q4, Sun JES Directory
Server 5.2 sp6, Dir Proxy, F5 and Cisco Load balancer, Oracle DB, Documentum, Mercury Loadrunner,
Jmeter etc..

Confidential, Aug 2004-Jun 2007
Consulting, providing Management and Technical consulting services in the area of Application Development, Service Support, Technical Framework, Project Management and Upcoming Technologies as the Client facing personnel in the Engagement.
Responsibilities include:
• Increase revenue by adding value to services provided and ensured growth of the Account.
• Developing business plan that includes staffing, resources, coverage, alignment and forecasting
• Align Resources per customer requirement and motivate Resources to exceed customer expectations
• Provide technical training (Portal and Identity Management) on a regular basis.
• Provide Proof of Concepts, and basic Architecture.
• Address performance issues and deal quickly and firmly with performance problems
• Participate in key negotiations and deals with resolution of Customer problems
• Ensure the highest levels of Customer satisfaction and managed the team\'s performance
• Work with third party as and when needed to meet customer requirement
• Effective utilization of resources and prioritization of their effort
• Conduct Performance Reviews for resources and guide them to enhance their capabilities
• Governance Board meeting with the customer
• Ability to manage virtual global teams demonstrating leadership to motivate them
• Hiring of individuals.

Confidential, May 2001-Aug 2004
As an Architect with the Professional Services Organization my responsibilities included:
• Mapping customer business requirements to technical solutions and providing architectural, technical
and project leadership to the implementation of those solutions.
• Where appropriate interface with a partner organization and lead their efforts in coming up with the
appropriate solution for the client.
• Insuring system is developed according to agreed upon requirements and is completed within
designated budget and timeline.
• Responsibility typically spanned all layers of the business infrastructure, interfaced with the account
customer and customer executive management.
• Reviewed and influenced existing customer strategic goals. Collected and prioritized customer
requirements with the customer.
• Articulated alternatives in terms of cost, benefit, and risk where multiple solutions existed.
• Created Technical Project plans and assembled Sun teams for customer engagements.
• Provided feedback from the field to the product engineering team.
• Interfaced with Clients, Engineers, and third party vendors on Product development.
• Provided pre-sales support by producing demos, transferring knowledge to the Sales and Support team
and educated the clients on the features of the various products and technologies.
• Conducting interviews with prospective employees.

Some clients include:
Confidential,As a Security Architect designed and developed the Security infrastructure for Route ONE, an application using the Sun ONE Identity and Directory server. The application provides a central place for the customers of Four OEM’s (dealers)- Ford, GM, Toyota and Daimler Chrysler to use the common services exposed.
Confidential,Worked with Sun’s Partner to build a reference implementation for GM using the Sun One Portal, Identity, and Directory Server. The reference implementation was used to migrate existing applications to Portal Server. As part of the engagement also wrote a White paper, to document the migration process.
Confidential,Installed and Configured Sun ONE Portal Server, coordinated Product support and guided the Sun team on-site.
Confidential,As part of a product development lifecycle (Messaging product), provided OO guidance and helped extend both MAP and Portal to accommodate customizations required by the Client. Customized Portal’s NetMail Lite module to not only support IMAP4 protocol, but to also support the POP3 protocol. Customized MAP(Mobile Access Pack) tag-libraries, JSP’s, and WML templates for the product. Modified Portal’s NetMail Lite module to integrate with Client’s custom Mail and Directory server. Customized Portal to support the Voice Player and provided scripts to bulk load users into the Portal’s Directory Server.
Confidential,Performed installation, configuration of DSAME, and created a DIT structure that would match their
requirements. Documented the procedure so that it could be replicated, and educated the customer, for
best practices.
Confidential,Developed the Architecture to provide a state of the art Security system using various wireless devices. Designed and developed the SOAP module which enabled building systems to be controlled by a variety of wireless clients over the web. Custom developed JSP’s which used the SOAP interface to control the building system. Configured Portal and Mobile Access Pack, to recognize various client devices.

Confidential, Oct 2000-May 2001
As a Consultant with Leverent Technology architected, designed and developed a Retail application using Web Services and the Bow Street Framework. Some responsibilities included:
• Information and requirements gathering from various customers, analysis and design development.
• Coding and Testing, System integration and testing.
• Packaging and Deployment.
• Was also responsible for making changes to and checking the integrity of the Oracle Database.

Confidential, Aug 2000-Oct 2000
Title: Consultant. Developed e-commerce solutions, and web Portals for retail clients.
Duties included:
• Developing new modules for an existing application using Broadvision Server version 5.5.
• Upgraded existing functionality to incorporate new requirements and changes.
• Analysis and design of modules based on requirements gathered from the clients.

Confidential, Aug 1999-Aug 2000
As Staff Consultant with CSG my responsibilities were:
• Developing the proposal and the prototype.
• Hands-on experience with all the steps of the SDLC – Software Development Life Cycle.
• Design and development of the financial application using EJB with the Voyager Application Server.
• Analysis, detailed design, development, unit testing, System integration and System testing for a
Government Job search tool.

Consultant, Confidential, Aug 1997-Aug 1999
As a Consultant at NIU was part of a service delivery team that catered to the university population
providing both hardware and software support on Windows, MAC and MVS platforms.

Technical Proficiencies
Platforms: UNIX (Solaris, HP-UX), Sun SPARC, Solaris 10, Windows 95/98/NT/2000/XP,
Linux, Mac OS…
Languages: Java, XML, HTML, WML (Wireless Markup Language), XSL, SQL, SQLJ, PL/SQL, C, C++, UML, Perl, Java Script, Ant, COBOL, JCL …
Java Technologies: JDK, J2SE, JAAS, JNDI, JDBC, J2EE (JSP, Servlets, Beans, EJB’s, Tags, Frames …) Internationalization …
Server Expertise: Java System Access Manager, Java System Application Server, Java System Directory Server, Proxy Server, Java System Portal Server, Java System Web Server, BEA Weblogic, Tivoli Access Manager, Documentum, MAP (Mobile Access Pack), Bow Street (Web Service Framework), NAS (Netscape Application Server), NES (Netscape Enterprise Server), Voyager, Broadvision Application Server …
Databases: Oracle, DB2, Sun Java System Directory Server, Sybase, SQL Server, My SQL …
Protocols: HTTP, HTTPS, LDAP, XML, Web Services, TCP/IP, IMAP, WAP (Wireless Access Protocol), SOAP …
Tools: MS Word, Star Office, Excel, Power Point, Visio, Corel Word Perfect, Visual Cafe, Dream Weaver, Home Site, Edit Plus, Text Pad, Cygwin …
Version Control: PVCS, CVS, Clear Case, Source Save …
Others F5, Cisco, MercuryPerformanceCenter, NAS SAN..

Professional Training
• Sun JES Portal Server • Sun JES Directory Services • Sun ONE Meta Directory
• JES Application Server • DSAME • iPlanet Application Server
• iPlanet Web Server • iPlanet Directory Server • Sun Portal Server 3.0
• Bowstreet Framework • BroadVision • Java Programming Language

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