PROFESSIONAL SUMMARY:

• 9+ years of IT experience in Analysis, technical design, development, integration, testing and project management of Salesforce and Mainframe Hosted Application Systems.
• Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying apex code and visual force pages.
• Strong knowledge on Administration setup, Apex, Visual Force and experience with different SFDC development tools like Force.com Eclipse IDE and integration tools like Apex Data Loader and ANT.
• Experience in developing client - specific solutions on force.com platform using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
• Experience in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML.
• Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.
• Experience in Sales cloud, Service cloud, Partner portal and Customer portal.
• Having Administration experience on CRM Applications like Data Exports & Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
• Strong knowledge on Agile, Water fall methodologies.
• Experience in domains like Banking, Government and Healthcare.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Expertise in COBOL, JCL, DB2, CICS, TSO, ISPF, VSAM; SQL tools including PLATINUM, SPUFI, DB2 Command Editor; FILEAID, Connect Direct, File management and File transfer; CHANGEMAN for configuration management; INTERTEST for debugging.

TECHNICAL SKILLS:

Tools: Force.com IDE, Salesforce Explorer, Data loader, Apex explorer, Workbench, Snapshot, Changeman, Fielaid, Connect Direct, Platinum, SPUFI, QMP, SQL Server Management Studio, Tableau

SFDC Environment: Apex language, Triggers, classes, Web Services, SOQL, visual force Pages, APEX Components & Controllers

Language: C, C++, Java, HTML, XML, TSQL, JavaScript, SharePoint, COBOL, JCL, CICS, REXX

Scripting Languages: Java script

PROFESSIONAL EXPERIENCE:

Confidential - Fort Lauderdale, FL

Sr. Salesforce Developer

Responsibilities:

• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.
• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups
• Worked on configuring change sets for deployment and migration of Metadata components in Salesforce.
• Used ANT tool for building and release management of the Salesforce apex code
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Worked on Deployment Issues.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Worked on refreshing the sandbox instances from production environment using change sets and eclipse tools.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Implemented/Implementing Security Settings and configured profiles and permission sets
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.

Environment: and Tools: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL, SF Explorer and Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in documentation review cycles for the project and assign review tasks to the project team.
• Configuration of SVN for code maintenance and release management for deployment from one environment to another.
• Created Inbound and Outbound Change Sets
• Managed deployment of apex code and components using ant migration tool.
• Communicated project status and escalate issues to management. Provide feedback for improving Technical Publications procedures, standards, and methodologies.

Environment: and Tools: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, SQL Microsoft BI Stack, Eclipse IDE Plug-in, Windows XP.

Confidential

Sr. Mainframe Developer

Responsibilities:

• Analyzed the existing system to come up with design/technical solutions.
• Developing new customized reports as per client requirement given by the Business Analyst.
• Analyzing and developing new programs in COBOL and DB2 or modifying existing programs as per requirement..
• Managing the artifact versions through Configuration Management tool- CHANGEMAN
• Played a key role in suggesting and implementing process improvements
• Suggested and implemented Job documentation process for all the ongoing jobs, to have both document in shared drive and Mainframe system for systematic execution of jobs.
• Ensured that the Info members were created for jobs having multiple jobs associated with them, so that none of the jobs were missed during the execution cycle.
• Guided the team to optimizing production application processes using FTP in jobs to avoid manual FTP and reducing chances of err.
• Ensured the proper documentation (like high/low level design, test plan, test scripts, project overview document, etc) is created for all SDLC phases for the projects.
• Performed the Code walkthrough and Unit test scripts review for all the projects and also ensured that review is done for all the deliverables.
• Performed Work and Resource allocation for the projects.
• Ensured Documentation and Reusable Tools creation for the application with the team.

Environment: and Tools: COBOL, JCL, DB2, Fileaid, Abendaid, Connect Direct, Eclips, EGL

Confidential

Mainframe Developer

Responsibilities:

• Regular interaction with the Business Analyst and technology managers for requirement gathering of projects.
• Analysis of client provided design documents to develop High level and low-level designs to proceed with development.
• Developing new COBOL or COBOL-DB2 programs based on the requirement and designs documents.
• Preparation of Test cases and carrying out Unit Testing, System Integration and Regression Testing and documenting the Unit test results by following Quality procedures
• Scheduling the batch jobs through INFOMAN based the new user requirements.
• Root Cause Analysis for production issues and suggested/implemented their solutions.
• Played a key role in optimizing production application processes to resolve development loop holes resulting to production issues.
• Conducting Code walkthrough/review via meeting and presentations of proposed implementation.
• Managing the artifact versions through Configuration Management tool- CHANGEMAN

Environment: and Tools: COBOL, JCL, DB2, VSAM, Changeman, Fileaid, Manage Now, Clear Quest.