SUMMARY:

• Over 9 years of IT experience in various stages of Software Development which includes 5 years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development.
• 4 Year of experience on Java. Certified Salesforce Administrator and Platform App Builder. Experienced in all phases of Software Development Life Cycle (SDLC) and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation.
• Good development experience wif Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Services using wif Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S - Control. Experience in Customization, Administration
• Configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com. Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads Campaigns
• Reports and Dashboards. Extensive experience in designing of Custom Objects, custom fields, Pick-list, role-based page layouts, Workflow Alerts and Actions, and Approval Workflow
• Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Has expertise in Administration and Configuration of Salesforce.com CRM. Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization. Proficient in authoring
• Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications. Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, Quoting etc. Worked on A

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Lightning Developer

Responsibilities:

• Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Worked on Service console Lightning application which contains multiple number of Lightning web components (LWC).
• Developed multiple number of Lightning web components (LWC) regarding service case console page. Worked on advanced JavaScript and HTML elements for developing the LWC components. Involved in project technical design plan, conversions
• Mapping, configuration of portions of the SFDC application. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile
• App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on front end application development using CSS3, HTML5, and JavaScript. Retrieved some data and its functionality from Third - Party API's and displayed wifin the lightning component. Created multiple Lightning
• Components, added CSS and Design Parameters dat makes the Lightning component look and feel better. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement. Tested apps by appending multiple components to a Lightning Application theirby deployed Applications from Sandbox to Production.
• Extensively worked on the lightning web components (LWC). Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications. Used SOQL and SOSL statements wifin Governor Limits for data manipulation needs of the application using platform database objects. Worked wif various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects. Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy.
• Involved in Data Migration from three Legacy Systems to Salesforce. Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal
• Partner Portal, and Visual Force Sites) for business support and technical support for its channel customers. Worked wif SOQL, SOSL queries wif Governor Limitations to store and download the data from Salesforce.com platform database
• Integrated CPQ system wif multiple CRMs like Salesforce and CRM on Demand. Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader. Used Agile methodology to organize tasks betw

Confidential

Salesforce Lightning Developer

Responsibilities:

• Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application. Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Experience in SFDC development using Apex classes and Triggers, Visual Force, S - Controls, Force.com IDE, SOQL, SOSL.
• Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Created multiple Lightning Components, added CSS and Design Parameters dat makes the Lightning component look and feel better. Writing Apex batches, Schedule classes by implementing interfaces to process large data sets.
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files. Used Email to Case, Web to Case features and created a community where the customers can create, update and manage their cases. Worked on front end application development using CSS3, HTML5, Javascript. Created multiple Lightning Components, added CSS and Design Parameters dat makes the Lightning component look and feel better.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Worked wif various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects. Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce. Used field level security along wif page layouts in Lightning to manage access to certain fields. Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
• Worked on Integrating SAP and Salesforce systems using SOAP and REST API's. Performed Apex Callouts from Salesforce to the same external system to get tracking information of an order.
• Deployed application from Sandbox to Production environments using GIT, Change Set, Eclipse and Force.com Migration tool.

Environment: Lightning experience, Lightning Components, Apex classes, Triggers, and Controllers, Salesforce.com Platform, Configuration, Customization, Apttus CPQ, Force.com Eclipse IDE, Sales c

Confidential

Salesforce Admin/ Developer

Responsibilities:

• Involved in various activities of the project, like development, requirement gathering, and analyzing requirements, documenting the functional and nonfunctional requirements. I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components. Worked on Sales Cloud and Service Cloud. Worked closely wif testing and UAT team. Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components
• Visual Force Pages, Apex classes to suit to the needs of the application. Used refined global search in Lightning by developing Apex classes and Controllers. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Implemented Salesforce web services like SOAP and REST API, Java, XML. Performed Data Migration from home grown legacy system to salesforce CRM using Data loader. Cleaned up tons of un - useful data in our org using de-duping tools and cleansing data prior to import, created almost 90 validation rules to ensure data quality and integrity. Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports. Used JIRA tool for project management and bug tracking.
• Worked wif admin team to create profiles and implemented Object and field level security to hide critical information on the profile users. Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process. Worked on Test classes of various triggers and apex classes in the application to maintain minimum of 75% code coverage. Hands on experience on salesforce packages and lightning. Implementing salesforce lightning components for small set of users wifin the organizations.
• Experience working wif integration features such as Callouts, Future methods, REST and SOAP APIs. Expertise in working wif Force.com Plug-in and Eclipse IDE for writing business logic in Apex programming language. Implemented SSO (single sign on) for Salesforce applications. Used change-sets to deploy the code into different environment (Testing, UAT and production). Proficiency in test driven development. Worked in Agile methodology, attended daily scrum meetings, weekly grooming meetings and sprint review meetings.

Environment: Salesforce.com, Apex Script, Apex Classes, Triggers, Controllers, Visualforce, Sales cloud, Lightning Components, Web services API, Data Loader, Data Migration, Sales cloud, Service Cloud, SOSL, ETL, CPQ, SOQL, Reports,, Informatica, Eclipse IDE, HTML, CSS, WSDL, SOQL, SOSL, Web Services, SOAP API, REST API, JIRA.

Confidential

Salesforce Developer

Responsibilities:

• USAResponsibilities: Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application. Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing. Worked wif Apex Scheduler to invoke Apex classes at regular intervals. Worked wif Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Responsible for Data load operations using Force.com Apex Data Loader. Involved in CPQ customization in developing and designing Guardrails Validations, Upgrade/ Downgrade and Amend flows of Various Products at Quote level. Involved in workflows, process builders and deployments using change sets, GIT, ANT build. Developed Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis. Worked wif SOQL&SOSL queries wif
• Governor Limitations to store and download the data from Salesforce.com platform database. Good experience in working on Eclipse IDE wif Force.com Plug - in for writing business logic in Apex programming language. I also worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates. Provide and coaching in the use of CPQ CRM systems. Identify and development gaps and create plans to address.
• Customized Salesforce.com fields, page layouts, record types, list views and queues. Worked closely wif Sales Operations team and Business Analysts in building Reports and Dashboards. Setting up Service Cloud Console, Cases (Web to case, email to case), Solutions, Case Assignment, and CTI Interfaces. Managed and implemented customization requests including creating workflow triggers, workflow alerts, automated email responses. Documented and shared the requirements wif Salesforce.com consultants for further implementation.
• Successfully implemented Web to Lead and Web to Case in the organization. Actively involved in most critical phase of the project, in the development and support areas. Instrumental in performance tuning of programs during the post Deployment and Deployment period. Worked wif Business Analysts in solving various cases related to configuration issues and user login issues.

Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow & Approvals, Email Services, Rest API, Soap API, CTI, Reports, Dashboards, Custom Objects Custom Tabs, Security Controls, Eclipse IDE Plug-in, Salesforce Sandbox, Controllers, REST API, HTML, Java Script.

Confidential

Java Developer

Responsibilities:

• Extensively involved in all the phase of software development life cycle. Developed application service components and configured beans using Spring IOC, created Hibernate mapping files and generated database schema. Used Spring MVC to implement the controller web layer of the application, developed controllers, views, and used handler mapping classes in spring configuration files.
• Developed RESTful API to interact client and server so the client application was deployed separately from the server application. Involved in functional testing and bug fixing. Implemented Web Services using SOAP protocol, WSDL and Service Oriented Architecture (SOA). Planned, designed, developed, programmed, deployed and tested the system. Integrated Spring and Hibernate frameworks. Actively involved in designing and implementing the application using various design patterns such as Singleton
• DAO, Front Controller, Service Locator, Business Delegate, Fa ade and Data Access Object. Used Java Message Service (JMS) for reliable and asynchronous exchange of important information such as loan status report.
• Designed and developed a web - based client using Servlets, JSP, Java Script, Tag Libraries, CSS, HTML and XML. Designed Java classes using Spring Framework to implement the Model View Control (MVC) architecture.

Environment: Java, JSP, Struts, EJB, JBoss, XML, JavaScript, CSS, Oracle, Junit, Eclipse.