SUMMARY:

• Experience in Salesforce.com CRM and Force.com platform wif 8+ Years of IT experience in developing various application using salesforce CRM, Java/J2EE.wif proficiency as a Lead, developer and an administrator and Business Analyst.
• Professional background in production analysis, forecasting and process implementation, as well as multiple project management and quality assurance for leading fortune in Investment Banking, ERP sector.
• Experience in Relationship Building, Metrics Performance, Staff and Development, Retail Operations and Data Entry/ Retrieval.
• Worked on various domains like Insurance, Finance, Telecom, Retail and Banking industries.
• Experience in Application Software Designing, Development, Testing and Implementation.
• Proficiency in SFDC Development in implementing Apex classes, Test classes, Triggers, Visual Force(Pages, Components, Controllers), Batch Apex, Scheduled Apex, Anonymous Apex,, Change Sets Deployment, Custom Settings, SOQL and SOSL.
• Good experience in working on Eclipse IDE wif Force.com Plug - in for writing business logic in Apex programming language.
• Also proficient wif different Plug-ins and tools such as Developer Console, Sublime, Mavens Mate, Sublimerge, Workbench,Force.com Beta explorer
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Validation Rules, Roles, Users, Page Layouts, Record Types, Custom objects(includes junction objects),master-detail and look up relationships, Approvals, Workflows, Cases, Custom Report Types, Reports, and Dashboards
• Experience in working wif Salesforce.com sandbox and production environments.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in web technologies like HTML, CSS, JavaScript, and Proficiency in Object Oriented Languages like Java.
• Experience in providing production support, analyzing the cause and fixing it.
• Excellent analytical, de-bugging skills and documentation, SOAP, SOA, SSL skills.
• Team player wif good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.
• Business Process analysis and improvement and good understanding of automated human resource process.

TECHNICAL SKILLS:

Salesforce Technologies: Visual Force (Pages, Component & Controllers), Triggers, Apex Classes and Test Classes, Validation Rules, Workflows, Approval process, Dashboards, Reports, Custom Report Types, Batch and Scheduled Apex, Custom Settings, Anonymous Apex, Change Sets deployment

Salesforce Plug-ins: Eclipse,Force.ComIDE,DeveloperConsole,Sublime,MavensMate,Sublimerge, Workbench,Force.com Beta explorer

Salesforce Integration Tools: Apex Data Loader

Languages: HTML, CSS, Java, JavaScript, Apex, Visual Force, SOQL,SOSL

Project Methodologies and tools: Agile, JIRA, Confluence

PROFESSIONAL EXPERIENCE:

Confidential, Bedford, MA

Sr. Salesforce Developer

Responsibilities:

• Worked on various custom objects and standard objects
• Extensive custom object coding, Sales Cloud, Custom and Analytics Cloud.
• Worked under Agile SDLC using Scrum methodology and Spring CM and Pew Salesforce admins.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Components, Batch Apex classes, Scheduled Apex classes, Test classes and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages and Visual Force Custom Controllers .Proficiency in Anonymous Apex and Single Sign on
• Developed SOQL & SOSL, SOAP and SSL wif consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Handled assigned Case Support Issues, Stakeholder management, Net Suite, Integrate external functionality wif 3rd party.
• Implemented Change Sets Deployment. Developed Test classes and increased the code coverage, data migration, and report dashboard design.
• Created page layouts to organize fields, custom buttons, custom links, related lists, and other components on a record detail and edit pages and Enterprise Edition.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions),Apex Triggers, Eclipse IDE Plug-in, Sublime Mavens Mate Plug-in, Developer Console,Force.com Beta Explorer

Confidential, Columbus, OH

Salesforce Developer

Responsibilities:

• Worked on various standard objects like accounts, contacts, leads, opportunities, activities, dashboards.
• Developed classes and triggers using Force.com IDE and Developer Console and Salesforce Veeva.
• Veeva CRM is specifically for the life science and used by Pharmaceutical and Biotechnology.
• Experience in multiple team which can deliver complaint messages and contents across the channel and assist wif User Adoption
• Implemented field level tracking and audit trail setup.
• Implemented Anonymous Apex, Batch and Scheduled Apex and SOAP and SSL, Wealth Management.
• Successfully migrated code to deployment after testing the code in sandbox.
• Developed different Visual Force Pages, Triggers, Components and Controllers to suit to the needs of the application using different Visual force components.
• Work closely wif Project Manager, analysts, and developers to enhance Salesforce instance.
• Developed triggers, Apex classes, custom Controllers to achieve the complex business functionality in the application.
• Assist users wif report design and management Process, Discovery and Management Work wif various functions and end users to identify, document, and communicate standard business.
• Work wif development team to maintain, track and enhance Salesforce.com.
• Involved in analyzed requirements and developed detailed design of Salesforce integration, Unit and Regression Testing.
• Created several Validation Rules, Override custom buttons and links on custom and standard objects.
• Created different custom objects, Custom Fields, Record Types and E-mail Templates for various business needs.
• Implemented S-controls to manage sales plan call sheets wifin Salesforce, capturing data and call activity.
• Created Visualforce email templates and also automated Email Process to send customers.

Environment: SFDC, Apex, Force.com, Eclipse IDE, Controllers, Visual Force Pages, Triggers, Visual Force, Developer Console.

Confidential, Westborough, MA

Salesforce Administrator

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists, and complex page layouts.
• Created Page Layouts, Record Types, Profiles, Permission sets, security and sharing, Cases, Report Types, Reports and Dashboards, master-detail and lookup relationships
• Create workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Manage Case Support Queue
• Monitored and resolved the Service Requests, specifically, visibility issues involving Custom Profiles.
• Created Visualforce email templates and also automated Email Process to send customers.
• Created and deployed several reports and dashboards, developed various workflows.
• Responsible for performing administrative functions in Salesforce.com CRM such as create/modify pick lists and lookup fields.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.

Environment: Saleforce.com platform, Apex Data Loader, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls

Confidential, Woodlands, TX

SFDC Developer

Responsibilities:

• Lead a 4 member team and monitor project to ensure on-time quality delivery.
• Working at the client side wif the customer and manage the project from end to end.
• Involved in developing, testing and deploying the application in the UAT & QA servers.
• Coding, Development and mentoring are the main tasks of dis project.
• Developed Apex Triggers, Apex Classes and Test Methods and maintaining roles, profiles and user accounts.
• Developed Complex Apex Batch Jobs and changes to the existing Jobs for better Performance.
• Developing Custom Objects, Custom reports and configured Analytical Snapshots to analyse the data into on a regular basis for sales performance and lead generation statics.
• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements and design the solution by customizing various standard objects of saleforce.com.
• Designed and deployed the custom objects, custom tabs, entity relationship data model, validation rules, workflow rules, page layouts, visual force pages to suit the needs of the applications.
• Responsible for creation of users, roles, profiles and defined object and field level securities involved in data mapping and migration of data from legacy systems to Salesforce.com objects and fields.
• Performed Administration tasks like User Management, Data Management, Creating and Managing roles and profiles.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Designed various web pages in visual force for capturing various customers.
• Migrated data from EXCEL/CSV files to SFDC using data loader.

Environnent: Salesforce.com Other Details: Apex Classes/Controllers, Analytic Snapshots, Force.com Data Loader

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.
• Developed data model and stored procedures.
• Designed and developed web pages using HTML and used JavaScript for client side validation.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, Eclipse, HTML, CSS, JavaScript