SUMMARY:

• IT Delivery/Sr. Project Manager with strong experience in all phases of Software Life Cycle processes using Waterfall and
• AGILE/SCRUM methodologies. Worked in various roles at Private and Public sectors including Federal and state government agencies, pharmaceutical, financial, investment, banking, Life Insurance, Property & Casualty Insurance and telecom sectors.
• Serve as a trusted business partner, strategic advisor and thought leader, providing strategic - level thoughts for process improvement and technology investment projects.
• Strong Managerial skills along with proven technical and analytical skills.
• To look holistically at complex business challenges and proactively make recommendations based on industry knowledge/best practices to improve client business and internal operations.
• Recommend changes to the business process, goals and growth strategy as they pertain to IT and overall operations.
• Lead clients through scoping and initial discovery of new opportunities as well as translate key research findings into actionable business recommendations for project assignments.
• Presented periodic dashboard reports on the current programs, future opportunities and client issues using a custom built As-One Project management tool.
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment and the application of technologies to business areas.
• Collaborate with IT Senior Leadership on key enterprise initiatives and decision making points.
• Administrative management and career path for junior members of the Business Solutions team as well as project team members.
• Provided the recommendations on technology to senior management by gauging the competitors in IT market on various variables like cost, maintenance, quality, easy to use & software limitations.
• Managed client engagement services and solution implementations by working with local and international offshore teams.

TECHNICAL SKILLS:

Databases: Oracle 7/8/8i/9i/10G, MS Access, DB2, Big Data and MS SQL Server.

Applications/Mid tier: PL/SQL cartridge for web, Oracle 8i/9iAS Application Server, Oracle web server, Oracle Forms (9i/6i/4.5), Visual Basic, Oracle Designer 9i/6i, Lotus Notes, Oracle JDeveloper, Oracle JInitiator, SQL*Loader, FTP tools & Toad

Management Tools: Microsoft Project Management, PPM, MMS, DMS & As-One

Reporting Tools: Oracle Reports (9i/6i/2.5), Cognos (Framework Manager, Report Studio, Analysis studio, Transformer), Business Objects

Version control systems: Microsoft Visual Source Safe and PVCS (Web Version).

Languages: HTML, XML, SAS, PL/SQL, Visual Basic, SQL, T-SQL, C, Java and Pro*C.

Operating Systems: UNIX, HP UX 11.0, Sun Solaris, Windows 7/Vista/XP/2000/NT/ME/98/95 and MS DOS

DWH & ETL Tools: MDM, CDI, DRM, Oracle ETL using PL/SQL, Informatica, Ab Initio, DTS & SSIS

PROFESSIONAL SUMMARY:

Confidential, Boston, MA

IT Delivery/Sr.Project Manager

Responsibilities:

• Delivery Leadership for Software Implementation of projects using PPM and MMS
• Heavy client interaction with strong project management using Agile/Scrum and Waterfall methodolgoies.
• Managing delivery lines for existing customers along with possibility of expanding product line footprint.
• Mitigate and problem solve issues for business continuity.
• Oversee PMO initiatives of all projects within developed scopes, timelines, budgets and resource allocation.
• Participate in annual budget, scope, revenue planning and growth directives for all client projects.
• Oversee big picture of software development of current and future IT initiatives by Change Orders and SOW’s.
• Working with CFM on forecasting resources, budgets by maintaining CI (Profit Margin) and submitting invoices.
• Utilize high level internal resources to drive projects for client.
• Managing duck creek application component upgrades for Billing, Policy and Claims work streams.
• Juggling multiple projects based on client priority.
• Managing large account as the primary point of contact for customer.
• Ownership of Accenture client and the expansion of product lines of the client they support.

Environment: DMS, MMS, PPM, Duck Creek suite, MS Sql Server, .Net, xml, MS Project Server/client.

Confidential

IT Program Manager

Responsibilities:

• Driving all phases of small to medium projects/programs to successful completion. Duties include development of project schedules, creation and distribution of issues list, escalation management, facilitating cross-functional meetings (e.g. agenda preparation, reports distribution, material gathering and distribution, and communication of decisions/results, etc.), and liaison between internal clients, operational staff, and IT.
• Drive delivery and scope/schedule/cost while achieving the end goal
• Managed software development lifecycle, including design, documentation, development, test, implementation, and post-production performance of Cover-All and Tron Web (PAS - Policy Admin Systems) products
• Responsible for managing acceptance criteria throughout the translation of Requirements into design and delivery, as well as ongoing scope containment
• Risk analysis, schedule analysis, issue management, formal risk and issue logs been tracked and managed by PPM
• Managed an aggressive schedule in a very dynamic corporate environment.
• Developed and maintained a detailed resource loaded and leveled schedule using MS Project
• Lead projects with multiple delivery methodologies (Waterfall, Agile, Interactive) and multiple development groups.
• Making sure to get timely feedback on vendor performance from the client.
• Attending Leadership and oversight meetings to briefly present the projects status for client executive meetings.
• Interacted with Business and stake holders on regular basis to make sure the projects are on track.

Environment: MS Project, PPM, Tron Web, Cover-All, SQL Server, IBM’s RTC (Scrum Tool), MS Excel, MS Word & MS Power point

Confidential, Hartford, CT

IT Portfolio Manager

Responsibilities:

• Provide business and IT senior leadership with analysis of in-flight and proposed projects along with Infrastructure initiatives

  Work with the Development Managers to understand the resource needs of each project and coordinate resolution of resource conflicts.

• Continually assess the strategic value of the projects within the portfolio and (re)prioritize resources to drive the best value outcome to the business.
• Manage consolidated portfolio risks and takes appropriate actions to mitigate, control, and ensure strong governance.
• Managed consolidated portfolio risks and took appropriate actions to mitigate, control, and ensure strong governance for ‘BOLT Insurance’- vendor product
• Pro-actively managed consolidated portfolio issues, taking action to achieve urgent resolution and escalating promptly and clearly using Clarity.
• Ten small projects a quarter by setting expectations, change management & execution by coordinating milestones
• Work with both on-site resources and off-shore suppliers along with selective employees
• Provide visibility of consolidated portfolio progress against budget and schedule to enable informed executive decisions and actions to be taken.
• Ensure that benefits are assessed at the start of the portfolio lifecycle, that they are managed during the portfolio lifecycle, and that the realization is monitored.
• Continually re-balance the consolidated portfolio based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies.
• Ensure adoption and implementation of project and program management methodology in support of managing the defined portfolio.
• Perform administrative and other duties of a similar nature or level, as needed.

Environment: MS Project, PPM, Biz Talk, .Net, DB2, Clarity, HP Extreme, MS Excel, MS Word

Confidential

IT Sr. Project Manager

Responsibilities:

• Procurement Management - Procurement planning, contracts planning, authoring solicitations, evaluation, requesting solicitation responses, selecting contractor(s), administering contract(s), and contract(s) closing activities.
• Strong Change Management experience working with business stake holders
• Schedule Management - Activity definition and sequencing, resource estimating, duration estimating, schedule development and schedule control activities.
• Integration Management - Project plan development, project plan execution, and integrated change control activities.
• Managed the multiple work streams and projects with onsite and offshore resources concurrently
• Scope Management - Project initiation, scope planning, scope definition and scope change control activities.
• Cost Management - Resource planning, cost estimating, budgeting and cost control activities.
• Human Resources Management - Organizational planning, project team acquisition and staff development activities.
• Risk Management - Risk management planning, risk identification, risk quantitative and qualitative analysis, response planning, monitoring, and control activities.
• Quality Management - Quality planning, quality assurance and quality control activities.
• Communications Management - Communications planning, information distribution, progress and performance reporting and stakeholder communications management activities.
• Governance: Defining roles and responsibilities and providing oversight
• Project Management: Planning and administering both Data warehouse and Business Intelligence projects of claims and policy life cycle processing using MS Project and Clarity
• Financial management: Implementation of specific fiscal practices and controls
• Infrastructure: The program office, technology and other factors in the work environment supporting the program effort by delivering highly complex Infrastructure Technology projects
• Program Planning: Activities that take place at multiple levels with different goals.

Environment: MS Project, Clarity MS SQL Server, SSIS, Oracle, MDM, DRM, MDS, CDI & Informatica

Confidential

Project Manager Enterprise Architecture

Responsibilities:

• Managed vendor partner deliverables and executed on agreed upon roadmaps of Data warehouse and Business Intelligence Projects
• Managed software development lifecycle, including design, documentation, development, test, implementation, and post-production performance
• Ensured change control process is in place and risk communication/mitigation takes place in timely fashion
• Managed software development lifecycle, including design, documentation, development, test, implementation, and post-production performance of Cover-All, iNSURITY and Guidewire (PAS - Policy Admin Systems) products.
• Worked on operational metrics project to surface workflow gaps from quote to policy with Insurity and leveraged to fill those gaps in replacing with Guidewire Policy and Billing Center.
• Interpreted enterprise solution architecture and business requirements to create application architecture and design using Guidewire UML.
• Worked directly with business partners to translate business requirements into system requirements for Guidewire Implementation with vendor packages, relational databases, message queues, web services and legacy systems.
• Implemented Mobile Architecture using IBM Business Intelligence technology
• Ensured timely and successful delivery of releases based on project schedule and Held project sponsor/owner and project resources, internal and external, accountable to the agreed plan and for timely decision making & prioritization
• Collaborated with cross-functional teams including marketing, technology, underwriter to successfully execute the claims and policies life cycle projects on IT roadmap
• Created and maintained key project management artifacts in compliance with internal standards & best practices, including Risks & Issues Logs, Status Reports, Project Plans, Change Control Log, etc.
• Assessed the quality of the deliverables, managed progress, risks and problems throughout the project lifecycle and ensured the customers satisfaction
• Worked with Enterprise Models that depict the entire enterprise and its inter-relationships across various divisions
• Models that depict recommended & approved technologies which can serve as a template for future projects

Environment: MS SQL Server, Clarity, Guidewire, iNSURITY, Cover-All, SSIS/DTS, Oracle, DB2, Ab Intio, IBM Cognos Framework Manager, Hyperion, MS Project, Transformer, VB

Confidential

DBA Manager

Responsibilities:

• Supported 80 Development/QA and 40 Production Databases using Oracle, SQL Server and DB2.
• Monitored and Maintained DB growth and captured changes for capacity planning
• Worked with data mining techniques on OLAP and OLTP databases for defining IT goals
• Worked with Business closely on defining datamarts & Business Intelligence cubes/catalogs

Environment: Oracle 10G, UNIX, MS Windows XP, Sql Server, DB2, MS Excel, Oracle Clinical/TMS

Confidential

Release/Project Manager

Responsibilities:

• Clinical data analysis and executing the scripts for reconciliation, validation & sampling of data
• Managed engagements with outside party service providers/vendors
• Accountable for maintaining versions of medical dictionaries as part of Release Management
• Managed Scrum Meetings on daily basis.

Environment: Oracle 10G, UNIX, MS Windows XP, Oracle Discoverer, SAS, MS Excel, Oracle Clinical/TMS

Confidential

Sr. Enterprise Architect

Responsibilities:

• Analyzed actuals, balanced FINAPPS data and worked with FCS/Main Frames as upstream systems and Budgeting (OFA), OFSA as downstream systems
• Worked with gl interface (actuals), gl budget interface (budget), gl je lines, gl balances, gl code combinations
• And gl set of books
• Worked with Logical and Physical Database Design of star and snowflake schemas

Environment: Autosys, Oracle Finance Applications, Java, Oracle 10G, Oracle Financial Analyzer (OFA), OFSA, UNIX, MS Windows XP, Oracle Discoverer, Actuate, Hyperion Essbase, MS Excel

Confidential

Project Lead

Responsibilities:

• Automated the print process of marketing department in retirement services for government business plans.
• Coordinated with print vendor to schedule the autosys jobs using oracle pl/sql procedures
• Lead the project from initiation phases by working with various departments on leveraging the new solutions.
• Worked closely with Retirement services Business analysts to successfully execute the project tasks.
• Resource scheduling, tracking status and guiding on optimization techniques on OLAP and OLTP databases
• Looked beneath the surface to perceive the true state of projects, anticipate risks, and problems and mitigate them
• Creative, common-sense approach to problem solving & Proved decision-making capabilities and sound judgment, objectively evaluating pros, cons, trade-offs and alternatives among options

Environment: Oracle, Business Objects, Autosys, UNIX, Windows XP

Confidential

Project Lead

Responsibilities:

• Evaluated legacy Data mart and SAS programs used for data loading & data conversion.
• Demonstrated capability to share thought process behind approaches and decisions

Environment: Oracle, SAS, Oracle Applications, Java, Developer 9i, Oracle Express, Oracle Portal, Cognos, UNIX, Windows XP.

Confidential

Sr. Systems Analyst

Responsibilities:

• Responsible for tasks related to data conversion.
• Worked on an IV&V project with the US Marine Corps, responsible for reviewing application design work done by large corporations for implementing a force management system.”
• Trained the team with the business, technical processes and mentored on building modules

Environment: Oracle, SAS, Oracle Applications, Java, Developer 9i, Oracle Express, Oracle Portal, UNIX, Windows XP