PROFESSIONAL SUMMARY:

• Over 7+ years of IT experience with 4+ years experience in the Salesforce.com CRM as Administrator & Developer.
• Involved in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in Salesforce.com
• Certified Salesforce.com Administrator (ADM 201).
• Certified Salesforce.com Platform Developer I (DEV 450).
• Strong experience on Sales Cloud and Service Clouds.
• Strong experience in developing Visualforce pages, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience in writing Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Worked on Force.com sites and developed many Custom Application using force.com platform.
• Extensive experience on Salesforce.com Configuration and Customization by creating the Pick list, Workflows, Approval Processes, Custom Reports, Report Types, Dashboards, Relationships, lookup Design of Visualforce Pages.
• Expertise in developing UI Components using Visualforce Pages, Visualforce components, HTML, DHTML, JavaScript and CSS.
• Experienced in Web applications development using AngularJS
• Experience in SOQL, SOSL and Integration ofSalesforce.com with external application by using Web services API, Metadata API, WSDL, SOAP and REST protocols.
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases and Leads.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflows, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Experience working with Force.com Eclipse IDE, Data Loader, Excel Connector, Demand Tools Apex Explorer and Salesforce.com Sandbox environments.
• Also proficient with different Plug - ins and tools such as Developer Console, Workbench and Force.com Beta explorer.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Worked extensively with Iterative Agile Methodologies, Waterfall methodologies and Test-driven development (TDD).
• Having extensive experience on deployment using Change Sets, ANT&Eclipse tool.
• Experience working with Webservices technologies SOAP, Rest.
• Experience with SQL Server, Oracle, and MySQL databases.
• Experience in using Servlets, Java Web Services and JSP.
• Provided and support to customers and other employees on issues related to configuration, changes and troubleshooting

TECHNICAL SKILLS:

Salesforce.com Technologies: Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, Change sets.

Salesforce.com Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Demand Tools, Force.com Excel Connector.

SFDC Integration Tools: DBAmp, Salesforce to Salesforce, Data Loader, ETL, Mule

Web Development: XML, HTML, CSS, JavaScript, Angular JS, Visualforce.

Languages: Java, Apex, C, C++,SQL/PLSQL

Database: SOQL, Oracle

GUI and Tools: Eclipse, SQL Query Analyzer, Power Designer, SVN

Operating Systems: LINUX, Windows XP/ VISTA/ NT/ 2000/ 2003

Web/ApplicationServers: Apache Tomcat, Web logic and IBM Web sphere

PROFESSIONAL EXPERIENCE:

Confidential, ada, MI

Salesforce Developer

Responsibilities:

• Interacting with clients and different subject matter experts to understand strategic objectives of the proposed business transformation.
• Analyzed the operational levers and conduct sensitive analysis to determine the functional scope of the transformation.
• Collaborated with the business teams to gather business requirements and conduct fit-gap analysis to develop a product backlog containing detailed user stories.
• Designed, developed and deployed Apex Classes and Test classes, Controller Classes and Apex Triggers, validation rules for various functional needs in the application and worked with the web service API.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Involved in coding for modules for all the Sub-Application of the CRM application which involves extending existing SFDC standard components using Apex, VisualForce and other utilities.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard and scheduling tools to automate bulk data loading.
• Created email templates and inbound emails using Visualforce for the clients and customers.
• Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
• Enabled the complex business scenarios by Customizing the Standard Salesforce.com CRM solution.
• Developed web applications using Client Script design technologies like Angular JS, HTML, CSS, XML, Java Script.
• Worked on SFDC Implementation related to sales cloud.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Enabled the complex reports (summary reports, matrix reports, pie charts, and dashboards), RFM (Recency, Frequency, Monetary) and setup report folders to authenticate users based on their profiles (permissions).
• Integrated Application with Salesforce.com using SOAP.
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Wrote test classes for Unit testing.
• Used the sandbox for testing and migrating the code to the deployment instance after testing i.e
• Deployed the code to production, and handled the merger process of accounts and contacts.
• Followed Agile Methodology and as a process attended Daily Scrum Meetings.
• Involved in debugging and solving issues in salesforce.

Environment: Saleforce.com platform, Apex language Triggers, VisualForce (Pages, Component & Controllers), Salesforce.com Data Loader,, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Angular JS, Web Services, WSDL, AJAX, FLEX, Sandbox, Eclipse IDE Plug-in, Web services API, SOAP and REST, SOSL, SOQL, Force.com IDE, Import Wizard, XML, CSS3

Confidential, Pittsburgh, PA

Salesforce Developer

Responsibilities:

• Involved in Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Created custom objects, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Developed Visualforce pages to include extra functionality and write apex classes to provide functions to the visualforce pages.
• Designed, developed and deployed Apex Classes, Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Created custom controllers implementing complex code for retrieval from Salesforce to VisualForce pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Designed and developed web based UI using JavaScript, HTML and CSS
• Used SalesForce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.
• Used Excel Connector for mass updating salesforce data.
• Involved in service cloud and sales cloud for implementation and customization.
• Developed custom pages using Apex, Visualforce and controllers for customizedUIof application work flow.
• Created an interactive UI to improve customer experience while recording the damage incurred to the property using Adobe Flex.
• Developed Web Services using REST, SOAP, WSDL and XML.
• Implemented Angular Js and bootstrap in Visualforce Pages..
• Embedded Flex component into Visualforce pages of Salesforce.com.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Followed good development practices by testing changes within the salesforce sandbox before deploy to production.

Environment: APEX, Data Loader, Web services API, SOAP and REST, SOSL, SOQL, Force.com IDE, Import Wizard, XML, Angular JS HTML,CSS3 and VisualForce Pages.

Confidential - Warren, NJ

Salesforce Developer and Administrator

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.
• Perform administration tasks as needed, managing custom fields, integration and data clean up.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls.
• Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Created the console on Service cloud and configured all components on created Service console.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Configured and Integrated Sales force with Oracle database.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Wrote SOQL, SOSL considering the governor limits.
• Integrated Salesforce CRM with Siebel CRM explicitly using web services API.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment: Saleforce.com platform, APEX Language, VisualForce - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.

Confidential, Dallas, TX

Java Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Worked on JUnit for implementing test cases for the developed code.
• Worked on SQL Injection finding in the code and provided fixes.
• Developed GUI layout for the requirement where explored knowledge on User Interface preparation using Google web toolkit (GWT)
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Implemented functionality-extension for the regions LATAM and Updated functionalities for the existing EMEA, ASPAC, and N.A. Regions by changing SQL Scripts and Java classes accordingly.
• Involved in enhancing the application security by implementing authorization framework which includes Session management, Authentication and User Authorization across application modules.
• Worked as a POC for the source file check in-out management and Release management activity from Development department
• Involved with Lead on preparing Functional Specification Document (FSD), Technical Specification Document (TSD) for the modules developed

Environment: Java, J2EE, GWT, SOAP Web services, HTML, Spring, CSS, Oracle, XML, UNIX, Tomcat, SVN and WinMerge.

Confidential

Java Developer

Responsibilities:

• Handled front end and back end code changes, deployed the application on the server and tested the changes made.
• Developed several Java Sever Pages, Action classes and designed Java Servlets and Objects using J2EE standards.
• Developed view layer of the application using JSP, HTML, JavaScript and CSS.
• Designed and architected the project by using MVC frame work.
• Implemented Session Façade design pattern for communication with Entity beans.
• Developed the XML Schema for the data maintenance and structures.
• Used JSP for presentation layer, session beans and entity beans as the model layer to represent the persistent data and interacted with Oracle database as per MVC Architecture.
• Designed the implementation of GUI using HTML, JSP and Java Script for front-end validations.
• Designed database and created tables, wrote the complex SQL’s and Stored Procedures as per the requirements.
• Tested various modules and as well the application as per the test Suites.

Environment: J2EE n-tier architecture using Struts framework, Servlets, JSP, JavaScript, HTML, Eclipse, Control Versioning System, Leech FTP, Oracle.