SUMMARY:

• Has9+years of experience in Application Software Designing, Development, Testing and Implementation. This involved hands - on design and development using Force.com Platform, Database Management Systems and J2EE technologies.
• Expert in development, administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based onApex Languageand leveragingForce.comPlatform -- world’s first commercial Software as a Service(SAAS)application running in Cloud Computing Environment with 6+ years of experience.
• Deep knowledge of CRM systems and implementation required, specifically with Salesforce.com.
• Strong Knowledgeof SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platformand Force.com Sites.
• Extensive experience using Sales force Administration (SFA),Profiles, Creating Roles, Page Layouts, Org-Wide -default, Sharing rules,Work Flows, Approval processes, Reports/Graphs and Dashboards.
• Strong Implementation and Integration experience usingCustom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visualforce Pages, and Apex classes.
• Proficient in using meta-data migration tools likeEclipse IDEand SalesforceApex Data Loader.
• Experienced in integration of Salesforce.com with external applications by usingdifferent aspects of Web Services (SOAP and REST API).
• Managed complete system configuration and user setup as needed.
• Worked with varioussalesforce.com objectslikeAccounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
• Created Reports and Dashboards to meet complex reporting requirements.
• Used Force.com developer toolkit Force.com IDE, Sublime Text 3(Mavens mate) including Apex classes, Apex triggers, Standard and custom controllers, Extensions in Visual force pages.
• Good experience in defining salesforce.com web to lead, web to case, case assignment rules and user access privileges.
• Experience of deriving and using UML Use Cases, Activity Diagrams, Class Diagrams during the analysis,design and implementation phase of the projects.
• Experience in web technologies like HTML, XML, CSS, JSP and JavaScript.
• Provided technical and functional expertise to project teams.
• Worked with internal resources (technical and administrative) to execute and document projects at the client site as needed.
• Worked on Salesforce communities and created Visualforce pages for Communities.
• Designed various custom objects, custom fields, role based page layouts, custom Tabs, customreports as per the requirements.
• Having hands on experience in Lightning Interface, Aura Framework.
• Worked with various advanced fields like Picklists, Custom Formula Fields, Field Dependencies, Relationships, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse, change sets and Migration tool.
• Achieve and maintain Salesforce.com product s.
• Provided professional, clear, unambiguous, and complete written and verbal communication to ensures that the intended audience receives information appropriately.
• Proven ability to manage and oversee complex projects in a fast-moving company experiencing rapid growth.

TECHNICAL SKILLS:

Salesforce Technologies: Standard objects, Batch Jobs, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, Visual Force Pages, Data Loader, Offline Edition, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, S-Control.

SFDC Tools: Force.com IDE (Eclipse), Data Loader, Connect Offline, Apex Explorer.

CRM Tools: Salesforce CRM.

Tracking tools: Jira, Version one

Languages: Java, Apex, SQL & PL/SQL.

Web Development: HTML, CSS, Visual force, JavaScript.

PROFESSIONAL EXPERIENCE

Confidential - Plano, TX

Salesforce Developer

Responsibilities:

• Development planning involving requirement gathering from internal employees, user groups and higher management on a weekly basis and translate requirements in to action plan with milestones and deliverables.
• Organized Profiles, Role hierarchy, Permission sets, Organization-wide-defaults, and sharing rules to apply appropriate security controls.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visualforce Pages.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• CustomizedPage layoutsfor Standard/Custom objects and assigned Record Types.
• Worked with various salesforce.com StandardobjectslikeAccounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• CreatedWorkflow Rulesto automateTasks, Email Alerts, time-dependent actions and Outbound API Messages.
• CreatedReportsandDashboardsto trackOpportunitypipeline/Stages for Management visibility.
• Designed Visualforce pages with XML, HTML along with custom controllers and controller extensions.
• Written Apex Classes,Controller, ExtensionControllers and Triggers in the application for various
• Used Data Loader for insert, update, and bulk import or export of data from Sales force Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Worked with SFChatter which helps the users to communicate with the organization easily and quickly.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Worked extensively with Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and Reports.
• Configured Single Sign-on using SAML and Worked on Mass imports and exports of data.
• Implemented Salesforce web services like SOAP and REST API, Java, XML.
• Implemented SKUID for building user friendly interface (UI) for both standard and custom objects and to add custom functionalities in Force.com.
• Used asynchronous Metadata API to manage setup and customization information.
• Customized several Workflows, validation rules, Triggers, Apex class.
• Integrated Apex with External Services by making callouts that used SOAP and WSDL.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs ofthe organization.
• Used Sandbox for testing and migrated the code to the deployment instance after testing.
• Created an interactive UI for sales team using Visualforce to help them to create a pre-sales questionnaire before a client demo - ensuring a better user experience for the sales people when filling data across numerous fields on an opportunity.
• Worked on numerous lightning components.
• Created various charts using Lightning component
• Worked on cross platform usage of the project functionality using Lightning.
• Created a user interface in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Used Salesforce1 simulator during the development to test if the lightning components works properly on the mobile device

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, Data Modelling, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential - Chicago, IL

Salesforce Integration Developer

Responsibilities:

• Involved in various activities of the project, like development meeting, requirement gathering, andanalyzing requirements, documenting the functional and nonfunctional requirements.
• Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons,Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of theapplication.
• Worked in Agile methodology, attended daily scrum meetings, weekly grooming meetings and sprint review meetings.
• Created various Visual force/html email templates for Email Alerts using triggers and approval processfor the clients and customers.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Visualforce pages with responsive design using HTML, CSS and Java Script.
• Created the visual force pages and integrated with external legacy system using REST based webservices.
• Worked with SFChatter which helps the users to communicate with the organization easily and quickly.
• Enforced security by implementing object and field level security, sharing rules, permission sets,organization wide defaults and roles.
• Analyzed best tool for data import, update, export, deletion implemented best practices for improving enriching data quality.
• Implemented Salesforce web services like SOAP and REST API, Java, XML.
• Performed Data Migration from home grown legacy system to salesforceCRM using Dataloader.
• Cleaned up tons of un-useful data in our org using de-duping tools and cleansing data prior to import, created almost 90 validation rules to ensure data quality and integrity.
• Automated 80% of our manual processes using declarative tools like workflows, process builder, Flows, Approval processes and formula fields thus reducing significant manual effort across all our internal teams.
• Manage page layouts, fields, and system interface/capabilities, Lightning Component.
• Used change-sets to deploy the code in to different environment (Testing, UAT and production).
• Implemented Sales cloud and incorporated the enhanced features as required to streamline thebusiness process.
• Worked on Test classes of various triggers and apex classes in the application to maintain minimum of 75% code coverage.Integration Implementation Responsibilities:
• Responsible for building integration processes integrating cloud-based applications (SaaS/PaaS), and On-Premise Enterprise Applications.
• Done with integrations using connectors such as Sale force, HL7, SAP, Database, HTTP, FTP and File Connectors.
• Worked on data migration of objects like Account, contact, lead, attachments and custom objects from source SFDC to Target SFDC, used data loader and file exporter tools.
• Integrated SFDC with applications like AS400,Oracle,FTP,BOX.Com,Mule soft, AWS.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Used third party tool - File exporter for migrating Documents, Attachments objects.
• Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Agile, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential - San Francisco, CA

Salesforce Admin/Developer

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Automate process and drive attendance by connecting Salesforce data to marketing cloud.
• Created Event Management Process and personalized their customer experience by leveraging the Marketing cloud connecter for registration and management.
• Developed the Visual force pages for the Manual Registration of users and login Process leveraging sites and Communities functionality provided by Salesforce.
• Handling administration, customization, configuration, mapping, data migration and integration of Salesforce.com applications
• Developing Visual Force Pages for certifying the User data available for scrubbing.
• Worked on solutions and simplified Siebel solutions to Salesforce.com platforms.
• Worked on data quality of Siebel systems to decide what needs to be migrated to Salesforce.com
• Worked on data mappings for account, contact, product and activity entities for data migration from Siebel to salesforce.com
• Worked on Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages,& Apex classes.
• Involving in integrating REST API.
• Generated sync of contacts, email alerts, events and tasks amidst Salesforce to Outlook and Outlook to Salesforce strongly.
• Analyzed Siebel interfaces with other systems like Expense systems, third Party Vendor systems and with other applications and identified interface requirements and gaps and provided solutions.
• Setup cloud data with strong encryption With Cipher Cloud for Salesforce.
• Designed, and developed Apex Classes, Apex Triggers for various functional needs in the application.
• Developed complex workflows and approval processes for automating business logic
• Working extensively on APEX Triggers, APEX Classes, Apex Test Classes, Visualforce pages.
• Integration with AppExchange products and development, and to make use with mobile applications and Web projects.
• Worked with Single Sign On, Delegated Authentication and security assertion markup language (SAML)
• Creating triggers to enforce constraints on the fields and schedule tasks.
• Creating auto assignment rules using the workflow process to route tasks.
• Mainly focusing on developing Visual force Pages, Custom Controllers, Apex Components, Apex Triggers, SOQL, SOSL and used Object-oriented concepts.

Environment: Salesforce.com Import Wizard, sSiebel, Apex, Controllers, Workflows, Email Updates, Eclipse IDE, SQL, JavaScript, Web Services API, Apex Classes, Controllers, Visualforce pages, Web Services, SOAP, REST, WSDL, Sales Cloud, Service Cloud, Workflows, Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML, CSS, JQuery, JSON.

Confidential - San Jose, CA

Salesforce Developer

Responsibilities:

• Designed Technical design document for the integration between Oracle DB to Salesforce.com.
• Worked closely with project manager to define the scope, timeline, effort and resources necessary t complete business requirements and process work on project initiative
• Designed Functional Design Document for the integration module with test cases
• Experience with Service Cloud including: Service Console, Customer Portal, Case Feed, Knowledge
• Base and Entitlements.
• Developed Data Integration interfaces between Oracle DB System to Salesforce through
• Informatica-On-Demand (IOD) ETL tool. Worked on unit testing to the data integration interfaces
• Worked on Dealer Detail page modifications where the requirement is to modify dealer detail page
• Involved in Dealer Dimensions, where dealer data comes from different sources like Daybreak, HCI
• DB system, HMA, and Safeguard
• Developed User Interface by using Visualforce and controller by using Apex language, which fetches the required Hyperion report in PDF format
• Importing and exporting of large volumes of data using the Data Loader
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities,
• Opportunity products, and products
• Designed, developed and deployed various data integration interfaces, Apex Classes, Controller
• Classes and Apex Triggers for various functional needs in the application
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Written SOQL queries against force.com API

Environment: Salesforce.com platform, Apex Script, Informatica On Demand ETL tool, Visualforce Pages, Controllers, CSS, Encryption Fields, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Involved in business requirement gathering, analyzing the requirement, documenting the requirements.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visualforce Pagesfor the application.
• Developed workflows and approval processes for various policy managements.
• Configure Role based Authorization on Object/Field Level.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.
• Development and integration for policy Report Customization.
• Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, customobjects, workflows, Triggers.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java Developer

Responsibilities:

• Involved in Requirement Analysis, designing, development and testing of the entire application.
• Performed coding, debugging of Java code, Servlets, JSP and testing in Web Logic Test Environment.
• Designed and developed server side applications by using Java Servlets, JSP, Java Beans, and session tracking.
• Used Model View Controller (MVC) approach to develop Java Beans.
• Involved in component testing and system testing.
• Configured Authentication and Authorization using security in Web Logic Application Server.
• Configured HTTP Server for different needs like URL re-directs script.
• Knowledge Management Activities.
• Coordinating the migration of the deliverable to the production environment.

Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate 3.2/ 3.3, Spring 2.0/ 2.5, Web Services, EJB, Servlets, SOAP, XML, IBM WebSphere 6.0, ANT Build Scripts