PROFESSIONAL SUMMARY:

• 8 years of working experience in IT industry and around 4 years of experience as a Salesforce.com (SFDC) Consultant with proficiency as a developer & administrator. Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Experience in Sales force Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Experience in Administration, Configuration, Implementation and support experience with Salesforce.com platform.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers etc.
• Extensive experience in creating relationships, workflows, approval processes, pages, classes, interfaces, email alerts, validation rules, sharing & security rules.
• Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visualforce Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Thorough understanding of the Salesforce licensing structure and various services offered by Salesforce.
• Experience working with Eclipse IDE and Force.com Plug-in environment.
• Experience in writing batch classes, Schedule Apex, http callouts, dynamic apex, single e-mail methods, mass e-mail methods, test classes, wrapper classes.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Approvals and Tasks.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Experience working with salesforce.com sandbox and production environments.
• Extensive experience in data migration using Data Loader.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries and Governor Limits.
• Experience in using Microsoft SQL Server, Oracle, MySQL, PL/SQL databases.
• Experience in developing Test Plans, Test Scenarios, Test Cases and performed testing for various applications at Unit Testing and Integration Testing.
• Extensive knowledge in version control tools like CVS, Clear Case/Clear Quest and SVN.
• Ability to work on own initiative and as part of a team. Excellent verbal and written communication skills. Willingness to learn new technologies, openness to new ideas and ability to learn very quickly.

TECHNICAL SKILLS:

Salesforce.com Technologies: SalesForce CRM, Apex, Visual Force, Triggers, SOQL, SOSL, Web Services, Workflow & Approvals, Formulas, Validation Rules, Email Templates, Roles & Profiles, Dashboards, Reports, Force.com IDE.

Salesforce Tools: Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Platform.

Web Technologies: CSS, XML, HTML, JavaScript, AJAX.

Databases: MySQL, Oracle 11g/10i/9i, SQL Server 2008/2012.

Languages: C, C++, Java, SQL, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential, Warren, NJ

Sr. Salesforce Developer

Responsibilities:

• Gathering the business requirements from business team and users. Writing the functional specification document based on the business requirement document.
• Design and development of Hybrid applications for Verizon platform services using Salesforce MobileSDK.
• Writing apex triggers, apex classes, developing Visual force pages, batch classes, scheduled apex and test classes.
• Highly used data loader and Informatica on demand tool to integrate Salesforce with other legacy systems.
• Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for new users.
• Solely responsible for deploying the components from test environment to production.
• Constant involvement in exploring app exchange apps and using the apps wherever necessary. Used apps like Exact target, Marketo, Dupe Catcher, Cloud Converter, Chatter unfollow rules, Conga Composer, Docusign etc.,
• Highly involved in customizing the Salesforce functionalities like workflows, approval process, setting up roles, creating profiles, security controls, data management.
• Solely designed and documented the application enhancements post go live.
• Involved in integrating Salesforce with other in house data bases using Informatica cloud.
• Developed Activation Module, consumed Web Services, and used to connect the backend database.
• Keeping track of all Salesforce releases throughout the year and implementing latest enhancements immediately in the application.
• Raising cases with Salesforce support team in solving the product bugs.
• Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,
• Developed complex visualforce pages using standard, custom controllers and components.
• Responsible for refreshing the Full copy and sandbox environments regularly.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, HTML, JavaScript, Web Services, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential, Atlanta, GA

Salesforce Developer/Administrator

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards.
• Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Custom Reports for different user profiles based on the need in the organization.
• Created and deployed Several Reports using salesforce.com platform.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Created and used Email templates in HTML and Visualforce.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Utilized SOAP protocols for messages Transfer and HTTP protocols for communicating web services.
• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for monitoring Salesforce.com usage, performing administrative tasks, ensuring Data Integrity, and working with commercial operations management to identify additional opportunities to productively integrate Salesforce.com into ongoing business activities.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Web Services, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

• Performed Business Requirement analysis and prepared the functional specification document.
• Designed and implemented Custom objects, Custom Tabs, Page layouts, workflows, Reports and Dashboards.
• Created Workflow rules, validation rules, formula fields, escalation rules etc.,
• Developed various Custom reports and deployed them for different users and teams.
• Performed SFDC Administration tasks like User Management, Data Management, creating and managing roles and profiles.
• Responsible for designing User Interface using Visualforce Pages.
• Involved in writing the test scripts for various scenarios.
• Involved in creating Users, Roles, Profiles, and security settings based on the role hierarchy.
• Created junction objects to establish connectivity among objects.
• Created Apex Triggers, and Apex classes to meet the complexity of the application.
• Performed the roles of Salesforce.com Admin in the organization.
• Responsible for monitoring Salesforce.com usage, performing administrative tasks, ensuring Data Integrity, and working with commercial operations management to identify additional opportunities to productively integrate Salesforce.com into ongoing business activities.
• Defined and promulgated test cases based on the requirements outlined in the test plan as part of the development cycle.
• Developed Business Dashboards, Metrics and reports for management review and operational efficiency.

Environment: Saleforce.com platform, Apex Language, Visual Force, Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential

Java Developer

Responsibilities:

• Analyzing the business and functional requirements provided by the client and preparing work order estimates.
• Designed and developed front end using HTML and JSP
• Modified and Developed Struts Action and ActionForm as needed and edited Struts-config.xml configuration file for the same.
• Designed and developed required Manager Classes for database operations.
• Developed various Servlets for monitoring the application.
• Developed XML files, DTDs, Schemas and parsing XML by using both SAX and DOM parser.
• Wrote deployment descriptors using XML and test java classes foe direct testing of the Session and Entity beans and did the testing.
• Worked on configuration and deployment of the beans.
• Was involved in code reviews, design review and verification of the standards.
• Wrote stored procedure and used JAVA APIs to call these procedures.
• Did Packaging and Deployment of builds through Ant script.

Confidential .

Web Designer

Responsibilities:

• Responsible to maintain the tone and voice for corporate subsidiary websites.
• Developed and maintained intranet and internet services for company websites utilizing dream weaver, HTML, and Photoshop.
• Created websites, web applications and portals.
• Created page layouts, navigation, animation, buttons and icons.
• Created graphics including icons and logos using fireworks and Photoshop.
• Coordinated with content writing team for the content on websites.
• Wrote HTML, JavaScript, tables and frames.
• Created flash presentations, newsletters and other marketing collaterals.
• Composed and drafted all printed visuals, general graphics, and product layouts.
• Performed competitive research and recommended the web design in accordance with the market trend.
• Created web templates, logos and brochures.
• Uploaded documents and images to the existing pages.
• Composed and drafted all printed visuals, general graphics and product layouts.

Environment: Adobe CSS, Flash, Photoshop, HTML, JavaScript.