SUMMARY:

• Having Seven + years of IT experience in Design, Development, Rollout and Support of applications with Five years of Salesforce.com CRM Platform as Developer/Administrator and Two years of Web/Java Developer.
• Experience in analyzing user stories and providing solutions, design, development on Force.com platform by using Salesforce CRM clouds Sales, Marketing, Service and Communities.
• Proficient with salesforce data model, features Objects (Standard & Custom), creating Lookup, Master - Detail relationships, Workflow rules, Approval process, Process Builder, Salesforce1, Apex and Visual force.
• Experience in configuring salesforce using declarative programming such as Validation rules, formula, Rollup summary fields, Page Layouts, Sharing rules, Communication Templates, Workflow rules and actions (Email Alert, Field update, Creating Task and Outbound message).
• Experience in developing applications in Salesforce using Apex Language, Classes, Controllers, Trigger, Batch & Schedule classes, SOQL, SOQL, Aggregate queries, Visual force Pages, Controllers, Components and HTML5, CSS3, Bootstrap, Java script, j Query.
• Hands-on experience with Visual force pages, Components using native Page Block, Page Block Section, Action Function, Action Support, Page Messages components, using HTML, CSS, Bootstrap, Java script and j Query for responsive programming.
• Strong experience with Apex query language using SOQL, SOSL, Relationship and Aggregate queries by considering salesforce Governor limits.
• Experience in integrating salesforce with third-party systems by developing custom Apex SOAP, REST web service classes in salesforce by using XML, JSON based request/response formats.
• Experience in roll-out of Salesforce1 mobile, Lightning and developed Lightning Components - Controllers, Helpers and Styles.
• Expertise with development tools like Eclipse IDE, Developer Console, Work bench and Force.com explorer.
• Proficient in understanding salesforce Governor limits, implementing best practices, design patterns while writing Apex Triggers, Controllers and Test classes in salesforce.
• Experience in administering salesforce with Setting up Organization Role Hierarchy, Profiles, Permission Sets, Public Groups, Queues, Sharing Rules, Org wide defaults, Criteria, Owner based & Apex Sharing and SSO.
• Proficient with salesforce Salescloud, Servicecloud Lead, Account, Opportunity, Cases, Knowledge, Solutions, Campaigns objects customization with Account Teams, Price books and Sales process.
• Good experience with salesforce CRM data model, create custom Objects, Relationships, Formula/Rollup summary fields, Validation rules, Tabs, Apps and Salesforce1 apps.
• Experience configuring Single Sign-On (SSO) using Amazons Identity and Access Management (IAM).
• Good experience in working with Git version control system for managing code repositories.
• Provided production support and met SLA for the issues by fixing in the production.
• Experience working in Object Oriented Programming language’s using Java, J2EE, JSP, Servlets and Struts
• Worked with business and design teams to create requirement traceability matrixes. Leading a team of testers in all phases of testing (System, SIT, UAT, Automation, Performance/Load and Post Implementation) in US and offshore for all releases.
• Involved in Drives the effort for End-To-End Test scenarios and test script building for UAT.
• Implemented Test Driven Development (TDD) and Test First Development (TFD) techniques for improving the speed, reliability, and accuracy of production code development.

TECHNICAL SKILLS:

Salesforce.com CRM: Salesforce CRM, Apex Language, Visual force Pages, Components, SOQL, SOSL, Triggers, Batch, Schedule classes, Salesforce1, Lightning, Aura Framework, Sales, Service, Marketing cloud, SOAP, REST Web Services, Communities, Sites, Data Loader, Custom Settings, Article Management, Visual Flows, Process Builder.

Tools: Eclipse IDE, Developer Console, Workbench, Data Loader, Demand Tool, Force.com Explorer.

Integration Tools: MuleSoft, Dell Boomi, Informatica Power Center 9.xWeb Technologies: Java, J2EE, Servlet, Struts, JSP, Spring, HTML, CSS, Javascript, jQuery

Application Servers: Web logic, Tomcat,quality center.

Database: Oracle, MS SQL Server 2008R2, MySQL, Microsoft Access

Source Control: Git, CVS, SVN

Methodologies: Agile, Waterfall, Scrum

Operating Systems: Windows, Linux

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer

Responsibilities:

• Worked with stake holders, business analysts for analyzing requirements and provided solutions, technical tasks for each user’s stories.
• Written SOQL, Aggregate queries in Apex Classes, Triggers, Batch & Schedule classes.
• Written Apex Custom, Extension Controllers, Triggers on various objects for handling different customizations.
• Created Visualforce pages using native Page Block, PageBlock Section, Input Field, DataTable, DataList, Repeat, CommandButton, CommandLink components and ActionFunction, ActionSupport ajax components.
• User HTML5, CSS3, JavaScript and jQuery in Visualforce pages to have responsive look and feel in Salesforce1 and Lightning.
• Developed salesforce1 Lightning components using Aura, UI framework components using Developer Console, Lightning App builder.
• Integrated salesforce with Java web application by developing apex REST Web Service classes ret annotations (@Http Get, @Http Post, @Http Put) for inbound call and made outbound calls using Http callouts.
• Developed apex unit Test framework for improving code coverage across the organization.
• Used Eclipse IDE, Developer Console for developing custom code and changing/comparing meta-data.
• Performed salesforce admin tasks such as Managing Users, setting up Organization Role Hierarchy, Profiles, Permission Sets, Groups, Queues, Sharing Rules and management.
• Enabled SAML based Single Sign-On in Sandbox and Production for authentication using Amazon IAM.
• Worked on customizing various salesforce Leads, Accounts, Contacts, Opportunities, Campaigns, Cases and Solutions Standard objects and Custom Objects.
• Worked on Service Cloud automation by configuring Email-to-Case, Escalation, Assignment, Auto response rules, Five9 CTI adapter and Service console.
• Created and configured Email Alert, Field updates, Tasks & Outbound messaging using Workflow rules, Approval process and Process builder flows.
• Implemented Agile Methodologies, Test Driven Development (TDD) with continuous builds and controlling iterative and incremental projects.
• Extensively worked on Jenkins by installing, configuring and maintaining for the purpose of continuous integration (CI) and for End to End automation for all build and deployments.
• Worked with new Process Builder to consolidate all existing workflow rules and associated actions into to Process builder.
• Developed complex validation rules, Formula fields, Relationships using Lookup, Master-Detail, junction objects, Record types, Salesforce1 Apps, Quick Actions, Compact Layouts, Page/Search Layouts.
• Created Tabular, Summary, Matrix reports, custom report types and Dashboards for different level of users on various standard and custom objects.
• Used Data Loader to bulk import data into salesforce and performed upset, update data operations for each release data jobs.
• Worked on configuring Jenkins to achieve continuous integration (CI).
• Used Git as a repository for managing code for various releases.
• Used Force.com ant migration tool, Change sets to deployed components from Sandbox to other Sandbox and Production organizations.

Environment: Salesforce.com, Service cloud, Apex, Visual force, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, Dashboards, Data Loader, JavaScript, HTML, AJAX, CSS, Force.com IDE, Git, Windows XP, windows 7.

Sr. Salesforce Developer

Responsibilities:

• Worked on customizations using Apex Custom & Extension Controllers for various functional user stories.
• Written SOQL queries in Apex Classes, Trigger to query against Sobjects and SOSL query to search across different Sobjects, returned result sets to display in visual force page.
• Written apex REST web services for accessing salesforce data from external system.
• Invoked external application from salesforce by generating Apex classes from the WSDL file and made callout to external application.
• Written apex Unit Test classes for code coverage of apex classes, trigger, batch & schedule classes and developed test factory classes to create test data which can be consumed by various test methods.
• Worked with Eclipse IDE, Developer console, Lightning App builder development of various components.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and Approval Process including Field updates and Email Alerts.
• Worked on customization of various standard objects like Accounts, Contacts, Leads, Opportunities, Price book, Sales Team, Cases and Solutions.
• Worked on sales cloud and customized objects Accounts, Contacts, Opportunities, Products, Price Books and custom objects, implemented Web-to-Lead and custom Lead conversion.
• Worked on Service Cloud and involved in configuring and integration of CTI for Inbound and Outbound calls.
• Developed Workflow rules, Approval Process and actions Email Alerts, Field updates, Create Task and Out bound messaging.
• Performed administration activities like Setting up organization role hierarchy, Profiles, Users, Permission Sets, Public Groups, Queues, Sharing Rules, Network IP filtering, Outlook Configurations and Single Sign-On.
• Implemented sharing rules for various objects and set up OWD, criteria, Owner based and apex managed sharing rules using configuration and coding.
• Configured and customized Objects, Fields, Validation rules, dependent Pick list, Roll up summary fields, Record Types, Page Layouts, Search Layouts, Custom Links, Buttons, Related lists and Sharing rules.
• Created Reports, Report Types, Dash boards for generating reports for various business groups and configured Dynamic Dashboards.
• Extensively used Data Loader for data migration and updating existing data based release specific changes.
• Worked on agile methodology and involved in Technical grooming and Functional grooming sessions.

Environment: Salesforce.com platform, Apex Language, CRM, Visual force (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Email Services, Security Controls, Sandbox data loading, Eclipse IDE.

Sr. Salesforce Developer

Responsibilities:

• Worked with apex query language for writing statements, managing transactions and handled Exceptions in apex triggers and classes.
• Created Visual force components to customize headers, footers of a Table and to embed a standard list view of an objects records.
• Worked with exceptional handling and displaying custom error messages for effective end user interactive experience using Visual force pages.
• Worked with Visual force List Controllers to act on a set of records with paging them and iterating them over a list of records.
• Integrated salesforce with External application by writing Apex web services classes in salesforce.
• Worked on writing apex unit test classes covering various complex code written in apex classes, triggers and batch.
• Experience in using Eclipse IDE, Workbench and other IDE's.
• Customized application business logic using declarative programming like Formula fields, Validation rules, Workflow rules, Approval process, Record Type, Pick list, Dependent Pick lists, List views.
• Involved in Lead capturing based on Email marketing and qualifying the Lead through website and Auto Lead Conversion.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.
• Created various reports, dashboards for different level of users in the organization and shared report folders across various objects.
• Worked with Organization Wide Defaults, Role Hierarchies, Sharing Rules and Manual Sharing to implement Record-based sharing.
• Worked with Profiles and Administrative permissions to grant/deny users access to platform features.
• Performed deployments using Change Sets and Force.com migration tool.

Environment: Salesforce CRM, Force.com Platform, Apex Language, Visual force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Sr. Salesforce Developer

Responsibilities:

• Written Apex classes, triggers, Custom/Extension Controllers on various objects for the customizations.
• Created Visual force pages, Visual force custom components, portal pages for various requirements and used Java script for client side validations.
• Used google maps API and integrated with salesforce using REST API.
• Integrated salesforce with external system to provide access to sales cloud objects and developed apex SOAP web services and provided WSDL to the consumers.
• Deployed changes from SFDC sandbox environment to Production environment using change sets and Force.com IDE tool.
• Worked on customization of standard objects like Lead, Account, Contact, Opportunity, Cases and Solutions.
• Worked on day to day User Management in Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Worked on data mapping, object modeling, page layout, workflow rules, approval process, validation rules and partner portal configuration.
• Analyzed data integrity issues and developed data migration templates.
• Created custom report types, custom reports and dashboards to meet the reporting requirements of the decision makers in the organization.
• Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Performed mass insert, update, upset, delete using Data Loader tool.
• Migrated various components one org to other sandbox and production orgs using Change Set and Force.com Migration tool.

Environment: Saleforce.com platform, Apex Language, Visual force Pages, Visual force Components & Controllers, AppExchange, Apex Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Dashboards, Custom Objects & Tabs, SOAP API, REST API, Email Services, Sandbox, Force.com IDE tool

Java Develope

Responsibilities:

• Involved in Analysis and Design of the Project, which is based on MVC (Model-View-Controller) Architecture and Design Patterns.
• Involved in developing prototypes of the product.
• Created UML Use Cases, Sequence diagrams, Class diagrams and Page flow diagrams using Rational Rose.
• Designed GUI Components using Tiles frame work and Validation frame work.
• Designed and developed UI using HTML, JSP and Struts where users can see all services provided.
• Developed Authentication and Authorization modules where authorized persons can only access the sensitive operations.
• Developed ANT scripts for builds and deployments.
• Developed Controller Servlets, Action and Form objects for process of interacting with Oracle database and retrieving dynamic data.
• Responsible for coding SQL Statements and Stored procedures for back end communication using JDBC.
• Parsing of XML documents was done using SAX and XML transformation was done using XSLT.
• Wrote JavaScript validations on the client side.
• Involved in writing Detail Design Documents with UML Specifications.
• Involved in unit testing and system testing and also responsible for preparing test scripts for the system testing.
• Responsible for packaging and deploying components in to the Tomcat.
• Developed backend components, DB Scripts for the backend communication.
• Used java IO to create reports, which were mailed to be mailed to manager every hour.

Environment: Java, J2EE, Java Beans, JSP, JDBC, Struts, Log4j, SAX, XML, XSLT, HTML, JavaScript, Eclipse, SAX, Tomcat, Unix, Oracle.