SUMMARY:

• Entrepreneurial IT Strategist and Leader wif over 18 yrs progressive experience leading world class architecture and application development frameworks across a broad range of software engineering functions and varied industry segments.
• Proven ability to combine vision, ingenuity, and strong technology acumen wif well - developed Agile/LEAN project management and leadership qualities to support development and delivery of highly data and/or transaction driven business application solutions.
• Experienced in evaluating technology, team effectiveness, production process efficiencies, and discovering niche products for startups, mid-stage, and enterprise size organizations. Entrepreneur, patent holder, consultant, and member of executive teams capable of delivering scalable enterprise solutions.

TECHNICAL SKILLS:

• Customer Focus
• Business Case Development
• Business Analysis
• Software/Vendor Evaluation
• Problem Solving
• Strategic Thinking and Planning
• Client Relations & Presentations
• Internal/External Partnerships
• Cross-Functional Engagements
• Matrix Management
• Startups, M&A, Divestitures
• Management Reporting
• IT Strategy, LRP, V2MOM
• Data Architecture
• Solutions Architecture
• Marketing & Sales
• Pharma Commercial Operations
• Cloud Strategy, SaaS, iPaaS, PaaS, SOA, Integrations
• Business Intelligence/Advanced Analytics
• Data Warehouses, Data Lakes
• DevOps - CI/CD & Governance Strategy
• ITIL, ITSM, COBIT, ISO 9001:2008
• IT Lifecycle Management
• Stakeholder Management
• Portfolio/Financial/Project Management
• Change Management
• Demand and Risk Management
• Enterprise Data Management & Governance
• Service Operations & Delivery Management
• Product Development
• SDLC, Agile (SCRUM Master), Waterfall
• Emerging and Evolving Technologies - IoT, AR, AI, Wearables

PROFESSIONAL EXPERIENCE:

Confidential, Whippany, NJ

Senior Solutions Architect

Responsibilities:

• Established relationships wif Executives, Leaders and Business Partners wifin teh organization and aligned on Business objectives to develop long range plan to convert vision to IT execution strategy
• Bridged gap between Business and IT by engaging in projects from inception to evaluate new technologies and process maps, requirement analysis and gathering, creating road maps and success factors, scaling existing functions and anticipating upcoming continuous improvement opportunities
• Expertise in IT Strategy, SDLC, ITIL, Standards development, Solutions Architecture, Data Architecture, Program Management, Project Management, Skill Management, Management Reporting, Conflict Management
• Utilized TOGAF or Zackman framework to fit teh IT strategy for individual BU
• Key stakeholder, champion and contributor (North America) to global rollout of Corporate Application Lifecycle Management, key to Enterprise Architecture Strategy and Adoption
• Successfully rolled out brand based marketing channels using industry best practices in Google Analytics, SEO, SCO, SCM, Click Streams and Scoring.
• Led enterprise blueprint for Sales and Marketing (North America) and collaborated wif global teams to align and consolidate infrastructure footprint and solutions for common use applications
• Led local and global initiatives using Agile and Hybrid models. Acted as a SCRUM Master for strategic implementations from 2 pizza teams to scrum of scrums engaging vendors/partners
• Partnered in ideation process across business areas to understand SWOTs and provided recommended solutions to increase profit through IT. This effort included but was not limited to architecture, re-tooling, process re-engineering and process optimization resulting in growth and sustenance across 3 - 5 yrs
• Led multiple implementations to syndicate, scrub and identify HCP across all Sales channels using industry data (IQVIA), Veeva network, Prometrics, HUBs etc.
• Evaluated and implemented BI tools such as OBIEE, Tableau and Power BI across BUs
• Conceptualized and Migrated data from on-premise DW to cloud like SalesForce.com, MS Dynamics, AWS, MS Azure, Exceedra. Established error handling policies and KPIs for data quality management
• Implemented SFA HUB framework for commercial sales data
• Represented US in global architecture team to consolidate and integrate customer data for system of truth and referential integrity across teh organization
• Worked wif implementation and managed service partners for over a decade.
• Leveraged and Curated Big Data and Mash Ups to drive Business Insights using Industry data across top grossing areas/categories - which in turn lead to strategic planning and mitigation of risk among franchises and halped wif decision making to fuel future growth opportunities
• Drafted situational analysis documents by mapping current business functions and tools wif evolving industry trends and solutions wif roadmaps and value flows to secure technology investments
• Led complex data warehouse and BI implementations resulting in projected ROI of $30MM over 3 years
• Incorporated IT strategy wif compliance/regulatory requirements in areas of GDPR, SOX, Data Privacy, Financial Risk Assessments and Audits, Risk Assessments, Information Security and Risk, Cyber Defense, GxP, Sunshine Act, Legal Hold, Litigation Support, FDA Reporting, Corporate Compliance
• Managed Infrastructure and Applications (DevOps) supporting various business areas such as Sales and Marketing, Medical Affairs using Shared Services and Managed Services models generating $10B in annual sales
• Process Re-Engineering/Optimization across multiple business areas for Digital Marketing, Trade Promotion/Spend, Data syndication and Business Insights using Sell in and Sell Through data, Sales Forecasting, Revenue Recognition, Dashboards for Logistics & Supply Chain (VMI, DC, Transport etc.), Field Sales, Master Data Management, Customer Trends and spending patterns, Infrastructure Optimization
• Collaborated and negotiated wif Legal, Medical, Regulatory (LMR) and Compliance teams on initiatives to ensure stakeholder buy in on current/ongoing initiatives
• Spearheaded multi-channel approach as project lead to connect wif customer base using communities and social channels resulting in improved customer satisfaction and increased revenue. Expanded existing capabilities into a digital platform to provide self-service for industry new and topics, service requests, asset management, learning management system and live agent support
• Orchestrated implementation of various state-of-teh-art cloud-based tools for Professional Services Automation, Sales, Service, Contact Center, Cloud connectors, Closed Loop Marketing, Customer Success channels, Data Management and Archival, Customer and Brand Portals across multiple BUs
• Created Wireframes and led UI/UX workshops for rapid prototyping
• Led IoT implementations for Field Service to improve preventive maintenance and increasing product reliability ratings
• Established Key User Communities (KUC) spanning multiple divisions to share and invest in process and technology for process needs across teh organization
• Played leadership role in evaluating emerging technologies such as Augmented Reality for Field Service transformation.
• Led and assimilated multiple acquisitions into Bayer Global portfolio including Merck Consumer Goods, Algeda, Schering AG, Conceptus, and MEDRAD resulting in harmonization of systems, people and processes into single eco-system
• Assembled IT Carve out plan for divestitures by orchestrating required consolidation activities for Day 1 Go Live such as Re-branding, Infrastructure Transition, Data Privacy, Data Partition, Ring Fencing, HR Transition (Re-alignment) and management/execution/oversight of temporary service agreements
• Recommended selected technologies and provided insights for improvement of ROI and increased efficiencies across Solution Support, Contact Center, Customer Success and Continuous Improvement areas
• Built and nurtured High Performance Teams to support strategic implementations, Dev Ops and Domain Experts.
• Mentor for various individuals in their professional journey. Recognized s and attracted talent as value additions
• Identified as Change Leader/Agent across organization for high impact and rudimentary changes involving Technology, Process and People over a decade of M&As, Divestitures, Cultural Transformation.

Confidential

Novartis | Technical Architect

Responsibilities:

• Played roles of Architect and CRM Integrations lead to establish an MDM solution for one of teh franchises
• Integrated cleansed data wif CRM for Call Activity, Sampling, Alignment, Segmentation, Incentive Comp etc.
• Established post go-live sustenance strategy for governance and continuous improvements
• Managed data and integrations from sources like ERP, Data Providers like IMS, NDC/WK, USPS, Melissa Data etc.

Confidential

Senior Software Developer

Responsibilities:

• Led code refactoring initiative to improve call center performance by 15 seconds
• Worked wif Business and IT for process improvement and automation opportunities
• Provided guidance on integration standards to streamline packet transmissions and roundtrip optimization

Confidential

Software Developer

Responsibilities:

• Worked as Integrations specialist to deploy Field Sales and Service application
• Worked alongside Deloitte Consulting on $80MM initiative
• Leveraged cutting edge HP Cyberdomes (supercomputing servers) for data transmissions and storage