SUMMARY:

• More than 9+ years of professional IT experience and solid involvement in Salesforce.com dis includes Con guration, Customization, Deployment, and Integration in Salesforce.com CRM stage. Also, involved in di erent phases of SDLC including analysis, design, development, implementation & enhancement of projects in SalesForce.com.
• Excellent noledge in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Salesforce Integration, REST, SOAP based Web Services, Force.com API, Salesforce AppExchange.
• Expertise in administration, lightening Con guration, Salesforce CRM, SAAS (Software as service), and Apex language.
• Proficient in dealing with functionalities related to sales cloud service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.
• Setting up Service Cloud Console, Cases (Web to case, Email to case), Solutions, Case Assignment and CTI Integration.
• Outstanding skills in performing various administrative tasks includes Custom Objects, Custom Fields, Roles, Pro les, Page Layouts, Work ows & Approvals, Work ow Triggers, Validation Rules, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, Design of Visualforce Pages, Snapshots, Dashboards, Salesforce lightning Process builder and Email generation according to application requirements.
• Worked on salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports.
• Experience in Data Mapping, Cleansing, Data Export and Imports, Application Support, Performance Tuning, Security Administration, Maintenance, and User Security Management.
• Good noledge in SFDC technology and salesforce lightning design technology which includes Apex Language, Lightning design System, Visual Force pages, Java, Apex trigger, modern enterprise apps using Lightning App Builder and Lightning Web Components.
• Outstanding noledge in Object Oriented Programming Concepts and Programming in Apex and Java.
• Worked on di erent CRM modules like sales cloud, and service cloud, working noledge on Apttus CPQ, Apttus CLM, ERP applications.
• Working experience in SFDC implementation including Call center, Chatter & App - exchange applications.
• Extraordinary experience on Debug Apex.
• Excellent noledge in querying salesforce.com database using SOQL & SOSL queries using Force.com explorer.
• Experience in web services like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP, JSON, AJAX, Restful API’s
• Experience in Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Hands on experience working on data migration tools and data management tools like Apex data loader, import wizard, Force.com, excel connecter, and con guration data loader.
• Worked onHerokuconnect to build apps. Used Heroku processes for deploying.
• Experience in salesforce.com sandbox and production environments for deployment and experience in managing Full Sandbox, Developer Sandbox and Con guration-only Sandbox.
• Experience in enabling Lightning web components and extensive experience in Salesforce con guration and customization.
• Experience in working with Eclipse IDE Force.com, ANT migration tool Plug-in environments.
• Experience with the Salesforce API (REST/SOAP/Metadata, Heroku, Salesforce Wave Analytics and Einstein analytics.
• Working as a part of UAT team to test the APTTUS implementation project before going live.
• Executed Wave Analytics, created datasets, dashboards and apps for Opportunity, Accounts and Cases.
• Works with the Pre-Sales Team to drive Sales Growth for the Community Cloud Products.
• Responsible for the data maintenance and data integrity within the Force.com platform. Accounts and Cases.
• Soft skills love to learn and share my insights by building my own role and no when things to get done.

TECHNICAL SKILLS:

Salesforce.com: Apex, Apex Trigger, Apex Class, Visual force (Page layout, Controller). Templates, Formula Fields, Validation rules, work ow and approvals, AppExchange, Data export and Import wizard

Custom Integration and management tools: Work ow & Approvals, Field updates, Outbound/Inbound Messages, Reports, Custom Objects, Custom Settings, Custom Labels, and Tabs, Account Management, Contact Management, Pipeline Management, Email Services, Security Controls & Custom Application and Sandbox environment, Lightning Experience, Jenkins

Salesforce Integration API: Apex Web services, SOAP, REST, Bulk API and Streaming API.

Force.com tools: Apex API, Apex Data Loader, ETL Data Extraction, service cloud, community cloud, marketing cloud, sales cloud, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector, Workbench and Eclipse IDE with plug-in, Migration tool, Lightning Component Framework, Lightning App Builder.

Web Services: REST API & SOAP API

Methodologies: SDLC, Agile

WORK EXPERIENCE:

Confidential

Sr. Salesforce Developer

Responsibilities:

• Involving in Salesforce.com Application Setup activities to match the functional and technical needs of Bank of Montreal.
• Created custom object, custom elds, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Work ow rule and approval process including eld updates and email alerts in lightning platform.
• Designed salesforce service cloud console to enhance productivity with dashboard like interface.
• Design and Develop the Apex Classes, Standard & Custom Controllers, Visualforce pages, Apex Triggers for various functional needs in the application.
• Developed Lightning Web Components from Scratch by using Aura framework. Also, involved in Data mapping from external system utilized lightning connect to get real -time data from external system.
• Experience in aura framework, Lightning Web Components and Salesforce Lightning Design System (SLDS).
• Utilize cloud integration tools such as MuleSoft, WebMethods-Cloud Streams, Informatica Cloud manage integrations between SalesForce.com and other systems.
• Expertise in building applications on Force.com, Lightning App Builder, Heroku platform.
• Develop Lightning Web Components, CSS Styling and UI Design to enhance look and feel of the Lighting apps and Leveraged Server-side apex Controllers to retrieve data from various API's and display on the Lightning Components.
• Render the Lightning Experience for the Classic users with Lighting Out in the Lightning apps.
• Worked on customization of visual force to have lightning experience for desktop and mobile applications. Provide sophisticated integration solutions within Salesforce.com as well as the integration tool.
• dis includes developing Apex Classes and Triggers, Custom Visualforce pages, Salesforce APIs, Salesforce to Salesforce connector, MuleSoft and Jitterbit coding and configurations.
• Deployed j2ee application on Heroku
• Developed Lightning Web Component Framework and built Lightning component using aura framework.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Work with SOQL, SOSL queries in apex triggers and controllers and followed salesforce best practices for querying large data sets and to make sure with consideration to Governor Limits in the environment.
• Worked with Visualforce pages and Visualforce Components with adding JavaScript functions and jQuery Libraries for Apex Sorting and Paginations for best user interface.
• Develop Batch Apex classes, Queue able Jobs, Schedule Jobs, future callouts and running them through Apex jobs on daily basis.
• Develop and consume REST, SOAP API web services for external application to consume data and post the data from Ignition to Discover Database.
• Develop the End point using spring framework to retrieve the contract documents from the Discover Application using REST API.
• Develop on Test classes to give the best code coverage for every scenario and refactoring the existing code by following the best code standards.
• Develop Test classes and preparing mock out calls for Integration Testing to maintain minimum of 90% code coverage.
• Handled Migration E ort of moving code from Dev to Prod Org Using Change sets.
• Analyze Production tickets created on Service NOW and resolve them within the slated SLAs.
• Participate in user sessions and educate the end-users to navigate the system with new enhancements and features added to the system.
• Worked on Jenkins for Continuous integration (CI) and Continuous delivering (CD) the application and Jenkins’s plugins as well as to increase the productivity for the application.
• Working on inbound and outbound change sets from sandboxes to PROD while critical defect xes.
• Extensively working on GIT Control version for sharing the code in Repository with Team Members from Source Tree.
• Expertise in using source code control systems such as GIT and Used GIT to push, pull and to resolve merge con icts the code from the repo.
• Work with business stakeholders, Product owner, Scrum master and other teams to identify MVP items and plan work for every quarter as part of PI Planning.
• Participate in Backlog grooming to re ne stories on Rally, estimate the stories using story points.
• Participate in Sprint planning and identify detailed tasks that need to be carried out in the 2-week sprint.
• Participate in daily SCRUM and provide updates on done, planned and impediments.

Environment: Saleforce.com CRM, Apex classes, Apex triggers, SOQL, SOSL, Visualforce pages, Lightning apps, Lightning components, Sites, Lightning Design System, Mulesoft, Aura Framework, Standard & Custom/Extension Controllers, Web Services, REST, SOAP, Process Builder, Data Loader, Workflows, Import Wizards, ANT Migration Tool, Rally, Copado, Bamboo, Jenkins, Source Tree, GIT, Selenium Ui Automation.

Confidential, Princeton, NJ

Salesforce Developer

Responsibilities:

• Involved in salesforce.com Application Setup activities and customized the apps to match the functional needs of organization.
• Worked on customization of Sales cloud schema by customizing standard objects like Leads, Accounts, Contacts and Opportunity, opportunity Line Items, Products like Net Back Up & Exe System Recovery for VERITAS Technologies.
• Made new feature enhancements on Service cloud and Sales Cloud console view and developed Visualforce Components.
• Experience with Informatica Cloud, Mulesoft, or other ETL tools. Experience integrating Salesforce.com with other applications via real-time, batch, sync / async.
• Worked on Salesforce and Heroku Integration. Working on Heroku and Postgres Database.
• Worked on Salesforce Object Model and Working on Various Database client like Pgadmin.
• Used Github for Deploying application on Heroku.
• Technical Knowledge about Salesforce Lightning Schema builder, process builder, app builder, Components and lightning connect.
• Hands on Experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
• Involved in using Lightning, process Builder and work ows, worked on customization of visual.
• Enhanced the existing portal functionality and moved to community cloud for more functionalities including chatter, employee portal, customer portal, channel sales community, and customer support community force to have Lightning Experience for Application.
• Implemented custom Visualforce Page and Controller Extension for di erent sites and for di erent Application involved.
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Worked with Force.com IDE to develop Custom Application in both Sales and Service Cloud Modules.
• Designing and Developing the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions as a Salesforce System Developer and Developing Batch Apex classes and running them through Apex jobs on daily basis.
• Extensively worked in apex triggers and Controllers and followed salesforce best practices for querying the large data sets and to have results within the governor limits.
• Developed the Interface using REST Web Services from Salesforce to Oracle Sales cloud to handle Inbound & Outbound Calls to External Systems using Force.com Web Services API.
• Extensively Worked on Jenkins for Continuous Integration (CI) and Continuous Delivering (CD) the Application to increase the Consistency of the code changes in Sandbox and PROD environments.
• Worked with business owners to understand their requirements for Salesforce Marketing Cloud application.
• Co-ordinate the o shore development, manageprojectplan and provide update to all stakeholders.
• Having worked on salesforce.com sandbox and production environments for development and testing and then to production environments.
• Implemented Data Loader to load data from Marketing Cloud to Service Cloud.
• Participated in 2-week Sprint Plan in Agile Methodology and update the status on day-day basis with wat is done and wat must be done in Stand-up Calls.

Environment: Saleforce.com CRM, Apex classes, Apex triggers, SOQL, SOSL, Community cloud, Mulesoft, Visual force pages, Sales Cloud, Service cloud, Marketing Cloud, Custom/Extension Controllers Batch Jobs, Communities, Process Builder, Data Loader, Web Services, REST, ANT Migration Tool, JIRA, Jenkins, GIT.

Confidential, District of Columbia

Salesforce Developer

Responsibilities:

• Interacted with di erent lines of business users for gathering requirements and prepared Technical Design Document for the business use cases.
• Actively worked on customization of Sales cloud by con guring Web-to-Lead, Assignment rules, Sales Process and Account Team
• Setup Live Agent as part of Case Management implementation inside Service Cloud.
• Implemented Customer portal, High Volume Customer portal and communities.
• Experienced in New lightning UI Interface Experience in Salesforce.
• Worked on Visual Force Components, Visual Force Pages in Salesforce using Lighting Design System.
• Extend or build new apps with the Lightning app builder and lightning components.
• Experienced on Salesforce Lightning Process Builder, Lightning UI and creating Visual Work ows, Salesforce support communities, Chatter groups and Portals.
• Designed, and developed Apex Classes and Apex Triggers for functional needs in the application.
• Implemented best practices and coding standards in developing Apex Controllers (Custom, Extension) and Apex triggers.
• Written apex controllers for searching across various objects and creating records in a junction object by using apex extension, wrapper classes and visual force pages.
• Good experience in writing SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers and batch classes and customized queries to avoid governor limits.
• Implemented best practices in the application for Triggers and web services and have code follow salesforce governor limits.
• Integrated the Web Services REST using JSON for extracting the data from external systems to display in the pages ofsalesforce.com.
• Co-ordinate with both onsite and o shore teams for the development of the applications
• Experienced in writing/building/integrating custom modules for JIRA/Con uence.
• Involved in development and execution of test plans with the help of QA Team to x the bugs.
• Participated in Scrum meetings as part of Iteration development process.

Environment: Saleforce.com platform, Apex, Visual Force, Lightning, Data Loader, Work ow & Approvals, Process Builders, Sales cloud, Service Cloud, Marketing Cloud, Communities, Data Migration, Security Controls, Data Loader, Web Services, REST, ANT Tool, Jitter bit, HTML, CSS, Bootstrap, JavaScript, jQuery, Agile methodology.

Confidential, New York

JAVA Developer

Responsibilities:

• Extensively worked in the analysis, design, and development and testing phases of Software Development Lifecycle (SDLC).
• Involved in Presentation Layer Development using Spring MVC Framework.
• Experience working on server side for manipulating the database using Structured Query Language (SQL) commands.
• Worked with core java concepts like Collection, and multithreading.
• Worked with UI teams to develop dynamic web pages.
• Develop RESTful web service for enabling applications to consume entitlement engine services.
• Extensively used Spring Core, ORM and Transaction Management modules.
• Used Design Patterns like Singleton, Factory, Strategy, Façade, DAO, DTO and MVC following the industrial standard.
• Written unit test cases for all the back-end code using JUnit framework and Easy Mock.
• Designed and Developed UI screens using JavaScript, jQuery, JSON, CSS3 and HTML
• Wrote complex SQL queries using joins, sub queries and correlated sub queries to retrieve data from the database along with creating and updating database objects like tables, views, stored procedures, function, and packages
• Developed Web Services to communicate to back-end applications using XML based SOAP and WSDL protocols
• Used Eclipse IDE and Microsoft Team File Server (TFS) to develop and maintain source control.
• Used development tool Maven, Jenkins for developing and continues integration and pro cient working with a Unix/Linux operating system.

Environment: Java, Maven, Spring core, AOP, MVC, Hibernate, Junit, Mongo DB, Jenkins, JIRA, HTML, CSS3, JSP, Java Script, jQuery, JSON, Oracle, Git, Soap UI