SUMMARY:

• Highly effective Executive with extensive experience in scoping, defining and leading Business Intelligence initiatives.
• Strategic thinker who can communicate with Executives to understand initiatives; then turn those visions into operational reality.
• Proven expertise in evaluating cross - functional requirements; analyzing business processes & source data; and implementing solutions to support functional leaders in increasing overall business effectiveness and efficiency.
• Able to quickly assimilate information; ascertain underlying business challenges; partner with executive team; and lead teams to accomplish strategic objectives, delivering solutions to empower the enterprise.
• Strategic thinking
• Collaborative
• Consultative
• Results oriented
• Incisive business analysis
• Good listener
• Self-motivated
• Problem solver
• Adaptable

PROFESSIONAL EXPERIENCE:

Confidential

Director of Business Intelligence

Responsibilities:

• Led team of developers and data analysts to support strategic initiatives across the enterprise, utilizing Agile/Scrum methodology.
• Oversaw the design and implementation of the Operational Data Store and Dimensional Models as part of enterprise data warehouse architecture.
• Delivered credit and debit card transaction subject areas that Retail, Lending, and Electronic Bank Ops teams had been told for years was too big, too hard, and too complex; enabling these business stakeholders to gain insights into consumer behaviors.

Confidential

Business Intelligence Manager

Responsibilities:

• Responsible for leading Business Intelligence engagements; interfacing with client executives, sponsors, and end users to gather requirements and set agendas; managing project teams to successfully deliver solutions.
• Designed and led Agile implementation of Operational Data Store and Data Marts as part of enterprise data warehouse architecture for large community college.

Confidential

President/Principal Consultant for Business Intelligence

Responsibilities:

• Provide management consulting and subject matter expertise in Business Intelligence.
• Consulted Information Forecast to model, develop, and maintain initial data warehouse to support Marketing initiatives.
• Hands on development and modeling for Profitool’s migration of legacy accounting application.
• Guided SkyKick, Inc. through design and implementation of its first Data Warehouse, to support Executive Dashboard as well as the analytical needs of Sales and Marketing.
• Strategic Advisory Services for Otis al Systems (OtisEd), including data architecture review and best practice recommendations.
• Collaborated with Product Development at OtisEd to prioritize architectural changes and new features, as well as participate in prototyping new software to provide quality control and business impact feedback.
• Implementation services for OtisEd, including data modeling, ETL development, and business analysis.
• Project Management of data delivery for InterContinental Hotels Group (IHG).
• Performed current state analysis and troubleshooting of BI capabilities of Pamlab Development’s software solution. Designed and implemented three new subject areas to support primary KPI’s.
• Led Business Intelligence initiative at StraighterLine.com. Designed and implemented the Enterprise Data Warehouse to support closed loop marketing by measuring campaign effectiveness, and to analyze operational efficiency.
• Provided strategic insight for definition of and then project oversight of 2.0 platform (Product Development) for StraighterLine.com. Platform included a new e-Commerce system, a new Learning Management System, to be integrated with current system for campaign management. Responsibilities included vendor selection, contract negotiations, partner management, requirements definition with the StraighterLine team, and communication of those requirements with the implementation partners.
• Sold, led, designed, and implemented an Enterprise Data Warehouse project at Kawasaki Motor Finance Corporation. Personally, filled the roles of Project Manager, Data Architect, and ETL Developer. Hired and managed contractors to fill report development roles.

Confidential

Business Development Executive

Responsibilities:

• Generated wins with nine brand new accounts
• Demonstrated thought leadership and initiative around the definition of the Business Intelligence practice

Confidential

Client Representative

Responsibilities:

• Achieved 107% of Revenue target and 138% of Profit target in 2006
• Managed a balanced portfolio (hardware, software, and services) of opportunity and success
• Identified opportunities and drove business through the pipeline via facilitation and coordination of IBM’s extensive network, both internally (cross-brand teams) and externally (indirect channel - business partners and ISV’s).

Confidential

Business Intelligence Consultant

Responsibilities:

• Provided full data warehouse lifecycle consultation - business analysis, architecture design, ETL and report development.
• Provided pre-sales technical support for the U.S. territory.
• Participated in post-sales support, consultation, and implementation.

Confidential

Managing Principal Consultant

Responsibilities:

• Full responsibility for scoping client engagements, understanding business requirements, recommending innovative solutions, and delivering services in full lifecycle implementations.
• Repaired and restored estranged client relationships by being empathetic and clearly identifying objectives, leading to higher customer satisfaction and additional revenue.
• Provided full lifecycle data warehouse consultation: project management, requirements gathering, architecture design, source system analysis, ETL development, report development, OLAP definition, and end user .

Confidential

Business Analyst

Responsibilities:

• Consulted with end users in the Marketing department to understand their information needs for customer segmentation; targeted campaigns; churn analysis; and overall business performance.
• Utilized a variety of tools to source, model, analyze and deliver data to support requirements.

Confidential

Dispatch Manager

Responsibilities:

• Responsible for directing the activities of fourteen employees, managing departmental costs, and ensuring the highest quality of customer service in picking up and delivering customer jobs.
• Eliminated heavy overtime and outsourcing costs by creating an efficient, part-time second shift.
• Implemented accountability controls for measuring and tracking workflow across departments.