PROFESSIONAL SUMMARY:

• Having 9 Years of hands - on experience in IT with around 5 Years of strong hands-on experience in Salesforce Developer/Administrator with domain experience involves configuration, customization, communities, integration, deployment, classic to lightning development, lightning components, lightning design system, lightning locker services and lightning data services, Sales Cloud, force.com. 4 Years of experience in developing web application using Java J2EE.
• Extensive experience in Apex Development, Visualforce pages, Classes, Controllers, Triggers, Web services API, Components, Tabs, Custom Objects, S-Control, Scheduler and Batch Processes Wrapper classes and Dynamic apex Design Patterns.
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases and Leads.
• Have good Experience in working knowledge in querying Salesforce database using SOQL & SOSL queries using Force.com Explorer.
• Experience in configuration and customization of salesforce Sales, Marketing, Service CRM clouds, Collaboration and Community.
• Expertise in working with REST, SOAP/WSDL Web services for integrating with third party tools.
• Used test annotations @is Test, @test Setup and written test classes for web services by implementing Web Service Mock interface.
• Experience integrating Salesforce.com with enterprise-level applications though all available integration channels as well as Salesforce-to-Salesforce integration.
• Experience in Force.com Apex Classes, Apex triggers, Visual force, Batch Apex, Integration, REST & BULK API, WSDL, SOAP based Web Services, Force.com API, SOQL and SOSL and Salesforce AppExchange.
• Experience in Salesforce lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Extensive knowledge and hands on experience on Wave Analytics (Dashboards) in Salesforce.
• Integrated Data sources (Applications) with Salesforce CRM for building the holistic 360* view for any data source for typical dashboard view. Not limited to Salesforce CRM.
• Designed, implemented the Bulk & Rest API integrations for exporting& importing the data from Salesforce CRM to Down Stream Applications (Two-way Integrations)
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Hands on experience implementing Role Hierarchies and Sharing Rules for system security design.
• Experience in Salesforce SFA applications based on Apex Language and leveraging Force.com Platform -world's first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Expert in creatingBusinessRequirement Document (BRD), Functional Specification Documents (FSD), gap analysis, cost benefit analysis, use case diagrams, sequence diagrams and activity diagrams using UML, Microsoft Office.
• Worked on Ad for Salesforce created users, Assigned Permission sets and Sharing Envelopes among users.
• Worked on Creating Document Custom fields and linked it with salesforce to write back on to the record after completion.
• Expertise in Service Cloud console with exposure to CTI adapters and mobile application integrations.
• Create advanced dashboards in Wave Analytics by modifying the JSON that defines them.
• Experience in working with Force.com Standard Objects like Accounts, Contacts, Leads, Cases, Opportunities and Campaigns.
• Experience in Standard and Custom Controllers in Visual force for development of custom Visual force pages and components as required by business requirements.
• Used different data tools like Apex Data Loader, Import Wizard, SFDC Data Export, and Mass Delete.
• Worked on various Salesforce/Veeva integrations with SAP, Oracle and other third party systems to support Order Management module.
• Worked on complete life cycle of SFDC Implementation.
• Installed Pardot from App Exchange, configured and set up users, groups, Connector, Tracker Domain.
• Deployment and Integration of Docusisystem with CRM (Salesforce) - Creation and setup of fields, forms, handlers, segmentation rules, automation rules, email templates and auto responders.
• Experience working with Salesforce.com sandbox, Service Max field service and production environments.
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
• Experience with Apttus, Big machines CPQ and built AppExchange applications with AngularJS and Bootstrap.
• Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.
• Developed UI containing angular/JQuery in Salesforce
• Experience in web technologies like HTML, XML, and JavaScript, ExtJs and also experienced on working with data structures to manage large amount of data efficiently.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL and MS Access.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.

TECHNICAL SKILLS:

Salesforce: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex, Classes/Controllers, Apex Triggers, SOQL, SOSL, Veeva, Visual force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Marketo, Analytic Snapshots, Wave Analytics, Apttus, Conga Composer, Docusign for Salesforce, Pardot, Adobe sign for Salesforce, Exact Target, Case Management Automation, Dashboards, Custom Objects.

IDE: Eclipse, Force.com IDE, Force.com Explorer, Data Loader, Demand Tool, Workbench, SOAP UI, UML.

Web Technologies: JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS, AJAX.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

Versioning: Git, SVN, Bit bucket

Programming Languages: C/C++, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex.

Web/Application Servers: Apache, Tomcat 5.0, JBoss, WebLogic, IBM Web Sphere, IIS.

Operating Systems: Windows 8/7/XP/2000/NT, Mac OS, Red Hat Linux 7.x/9.0, Unix.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Salesforce Lightning Developer

Responsibilities:

• Developed several Apex Classes, Triggers, and Visual Force pages, Components.
• Interacted with different business teams and developing teams to acquire the requirements and documentation of business and technology requirements
• Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Worked in Agile methodology, attended daily scrum meetings, weekly grooming meetings and sprint review meetings.
• Implemented Salesforce Lightning Components for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements.
• Created Lightning components and apps combining Lightning Design system, Lightning App Builder and Lightning Component features.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Used field level security along with page layouts in Lightning to manage access to certain fields
• I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Manage page layouts, fields, and system interface/capabilities, Lightning Component
• Created Field Service Lightning Set up for multi-level service territories that represent the regions where your agents and technician can work
• Used Salesforce1 simulator during the development to test if the lightning components works properly on the mobile device.
• Provided development, implementation, and updating focusing on Sales cloud.
• Implemented customer community and creating users, giving access of custom pages in customer community.
• Implemented sales cloud, using pardot.
• Integrated salesforce and CPQ application to automate fulfillment process.
• Working with CPQ tools to manage products, offers and its’ rate plans.
• Written SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers to retrieve optimized data from sObjects.
• Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
• Implemented Salesforce web services like SOAP and REST API, Java, XML.
• Integrated Salesforce data with external systems by writing Salesforce REST Web Services for Inbound classes and used Http Request methods to call external application REST API endpoint.
• Used HTTP Callout using JSON to fetch records/data from other system and display them on the fly in the Visualforce Page each time the page opens
• Working knowledge of Project Management tools - Azure Devops, Jira.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, REST/SOAP API, Field Lightning Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, Irving, TX

Salesforce developer

Responsibilities:

• Involved in creating Gap Analysis document identifying the data, business process and workflows of the organization with respect to SalesForce.com implementation.
• Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
• Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components.
• Developed lighting components framework and some tools for developer’s makes it easier to build responsive applications for the force.com platform.
• Developed Lightning App Builder can help you build responsive apps that display on any device, as well as custom pages for Lightning Experience.
• Implementation of a custom partner community using visual force and lighting components projects.
• Gathering requirements, functional and technical, for several projects and involved in the design of prototypes.
• Queried databases, performed data extract requests, list pulls and Statistical Analysis.
• Collected and reported on external sources of data to drive business decisions
• Verified Analysis and Report accuracy with minute detail
• Created offline surveys and data collection forms.
• Developed various Custom Objects, Reports, Tabs, Components and Visual Force Pages and Controllers for different user profiles based on the need in the organization.
• Developed Salesforce.com ETL processes using Cast Iron, Informatica, Java and Salesforce Web Services Java API.
• Worked on sharing rules by setting an organization-wide default sharing access level, and then grant additional access based on the Requirement.
• Unit test all items developed prior to testing.
• Experience working with Salesforce mobile integration resolving cases on the go and deployed applications from Sandbox to production
• Prepared pictorial Use Cases Diagram, Sipoc Diagram, Swim Lane Diagram, and High-level Process Flow Diagram using MS Visio and MS Word. In addition, have strong exposure and ability to analyses Activity Diagrams, Sequence Diagrams.
• Integrated IBM Cast Iron with Salesforce.com using web services.
• Used Data Loader for insert, update, and bulk import or export of data from (SFDC) Salesforce.com objects.
• Used it to read, extract and load data from comma separated values (CSV) files.

Environment: Saleforce.com platform, MS Visio, MS project, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Apex Language, Visual Force (Pages, Component & Controllers), Web Services, Pages, Data Loader, Informatica on Demand, CRM Fusion, HTML, CSS, Java Script, AJAX, Custom Tabs, Access and Security Controls, Code Migration, Eclipse, Force.com IDE.

Confidential | Chicago, IL.

Salesforce Developer

Responsibilities:

• Designed Technical design document for integration between Oracle DB to Salesforce.com.
• Actively involved in interacting with business users (subject matter experts), requirement gathering, defining functional and technical specifications.
• Also Participated in translating and documentation of business requirements into functional requirements.
• Perform detailed analysis of business and technical requirements and designed solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API.
• Customized Company Profile, Page layouts, record types, Security & Access Controls and Communication Templates as per organization requirements.
• Worked on Eclipse IDE with force.com Platform for writing business logic in Apex Programming language.
• Designed and developed Visual Force pages based on business requirements.
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts, sandbox data loading and Web services API.
• Developed Complex Apex Batch Jobs and changes to existing Jobs for better Performance.
• Designed high level customized visual force pages using extension controllers, custom controllers and standard controllers.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of application using Platform database objects.
• Used Chatter, worked together on sales opportunities, service cases and
• Created formula fields and Roll-up summary to validate information provided by customer using validation rules.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as sales tool and configured various Reports and for different user profiles.

Environment: Salesforce.com Platform, Apex Script, Informatica On Demand ETL tool, Visualforce Pages, Controllers, CSS, Encryption Fields, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, Security Controls, Escalation rules, Assignment rules, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential, Herndon, VA

Salesforce Developer

Responsibilities:

• Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
• Provided development, implementation, and updating focusing on Sales cloud.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Having experience on live support activities providing solutions to end users on Production environment
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Worked in different sandboxes for development and testing and involved in migrating the code to production instance in instalments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

Java Developer

Responsibilities:

• Designed and developed messaging framework for communication between workflow manager and other Enterprise Applications over XML and MQ-Series using JAXB 1.0.
• Responsible for developing and maintaining all entity and session beans.
• Involved in writing ANT script for application deployment.
• Developed various Customer and Network capacity flows.
• Developed various server-side components using J2EE and TIBCO APIs.
• Developed and deployed EJB components (business tier) into WebSphere Application Server (WAS).
• Designed Metrics module and developed all components of that.
• Also developed Metric Event Listener engine based on TIBCO APIs to capture In-Concert based events.
• Responsible for Web Logic administration, maintenance, and performance tuning.
• Developed and deployed Servlets and JSP's on Tomcat server.
• Integrated different components to establish stable flow and reviewed all deliverables produced by team.
• Written stored procedures to add, update and delete data from Oracle Database.
• Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI.
• Perform system requirements analysis, definition, allocation, and documentation.
• NISE-WFM interfaces with thirteen different systems.
• I actively participated in support for User and System test and lead system performance improvement efforts.

Environment: J2EE, JSP, Java Beans, HTML, JavaScript, ANT, Tomcat Web server, Oracle 9i, MS Visual SourceSafe.