PROFESSIONAL SUMMARY:

• 6+ years of experience inSalesForce.comincludingSystem analysis, design, development, testing, deployment ofSFDC,Web based Applications,Salesforce CPQ, Salesforce Lightning.
• Designing, Development and Testing.
• Participated in Scope, design, development, testing,, development, implementation and follow up on multitude of strategic projects within Salesforce.com as a Salesforce.com Developer and Administrator.
• Expert in Salesforce CPQ (Steelbrick); strong experience in configurators, product rules, pricing rules, advanced approvals, option constraints.
• Good understanding of different SDLC methodologies like Agile and Waterfall.
• Experience in Administration, Configuration, Implementation, Lightning, and support.
• Software Development Tools, Methodologies & Environments: Rapid Application Design (RAD), Toad for Oracle SQL, PL/SQL. Stored Procedures, Serena Dimensions, GitHub, Business Objects, Captiva, Documentum, DocuSign, Right fax, Exstream, Jenkins, Vlocity, and Salesforce.
• Hands - on Vlocity, for 360-degree customer views, customer history feed, and complete policy information in simple, card-based formats, driving new business and renewals, and tracking producer credentials. Coordinated and transferred knowledge to the offshore team.
• Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, JavaScript, and other technologies. Good knowledge of Salesforce.com Governor limits, Lightning UI, Apex, Data Model skills.
• Create and implement workflow process for the SDLC to be utilized by web development and OMS development teams.
• Worked with Jitterbit, Copado tools and Heroku connect to migrate data and metadata from one organization to another organization.
• Profound experience using Apex, Visual force, Force.com IDE SOQL, SOSL for developing custom applications and solutions.
• Migration tool, Pentaho, Apex data Loader, Mass Delete, Excel connector etc.
• Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, JavaScript, and other technologies. Good knowledge ofSalesforce.com Governor limits, Lightning UI, Apex, Data Model skills.
• Data migration and updates through the tool provided by Sales force.com and Copado tools.
• Designed and implemented complex catalogue scenarios like bundle creation, bundle in bundle creation for multiple levels, option groups for a bundle, attribute groups for bundle product, auto-inclusion rules for products, constraint rules for products like inclusion, recommendation, exclusion etc.
• Migration usingX-Authorapp between Salesforce Instances.
• Good knowledge on Email-Case, Web-case, Web-lead, Setting up the audit trial, the logging history,
• Tracking field history, Assignment rules, Customer and Partner portals, Community, App Exchange.
• Developed various Apex classes, Apex Triggers, Apex Web Services, Visualforce pages and components, Custom and standard Controllers and Controller extensions depending on various functional needs in the application.
• Worked extensively on various SFDC standard objects like Accounts, Contacts, Products, Price Books,
• Working experience with development tools like Force.com IDE, Force.com Explorer, and Data Loader.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Extensive experience using Salesforce.com Administration and Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows.
• Created Outbound change sets, validated inbound change sets in the sandbox organizations and deploy to production.
• Worked on different sandboxes like full, partial, configuration only sandboxes.
• Involved in Customer support activities during UAT and critical data migration issues.
• Managed CM tools like JIRA, Confluence, SVN, Maven, Jenkins, ANT, Git, and GitHub.
• Expertise in Object Oriented Programming involves telling Analysis and Design and Development of web-based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE

TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Lightning Application, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages /Components, S Controls, Apex Web Services, AJAX, Workflow & ApprovalsDashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, CTI Tool Kit, Workbench, Force.com Platform (Sandbox and Production)

Project Methodology: Waterfall, Agile.

Programming Language: Java, JavaScript, HTML, CSSXML, DHTML, C, VB, .NET

Databases: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL.

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE:

Confidential - Charlotte, NC

Senior Salesforce Developer

Responsibilities:

• Build CPQ Quoting & Product configuration, pricing for Fortinet. Customer has a large family of product with many dependent components and were adding product at individual SKU level.
• Worked on Design, Development, and Implementing a Lightning Application to replace a Legacy Payments system.
• Payments Application would help Business Affairs to Create and track various types of Payments, payment plan schedule for Talents from Closed Deals and there by Generate Printable Transaction Forms as Check Request, Voucher, Memo.
• Supported the Project End to End Implementation.
• As, there were many configurators, build a apex program to load the CPQ configurators. Used the pricing rules to build the discounting logic and reduce the complexity of existing process.
• Interacted with the Salesforce.com and Apttus premium tech support team on a regular basis.
• Experience inauraframework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Developed Lightning components using Lightning app builder by incorporating Lightning design system styles in the components of Salesforce1 and Lightning.
• Reviewing and correcting project direction, approach, and key artifacts.
• Worked in provider management/ on-boarding process/ credentialing and licensing.
• Created Custom objects to build new application functionality in theSalesforce.com.
• Configured Products, Catalog, Catalog Hierarchies, Bundles, Bundles within Bundle, and Price Lists across all products.
• Implemented Copado to improve the efficiency of salesforce release management and version control.
• Worked on a pulling data from JIRA, manipulating this data in excel using macros to make them salesforce data load compatible. This was used to load stories into Copado to track components related to each user story.
• Supported the Project End to End Implementation.
• Developed Lightning components using Lightning app builder by incorporating Lightning design system styles in the components of Salesforce1 and Lightning.
• Reviewing and correcting project direction, approach, and key artifacts.
• Worked in provider management/ on-boarding process/ credentialing and licensing.
• Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Designed Workflow rules, Visual force pages and using Apex Code created triggers and classes.
• Created Scheduled Apex Jobs, Triggers, and Custom Lightning components.
• Worked on Security Settings for the users on the Profile and Role levels for the Standard and Custom Objects.
• Created Sharing rules for user groups and day to day permission to the users and support issues Sandbox refreshes.
• Created reports and designed dashboards for the Management team.

Environment: Saleforce.com, Apex, VisualForce, Salesforce CPQ, Node JS, Sandbox, Service Cloud, Lightning Experience, Lightning Components, CSS, JavaScript, Apex Data Loader, REST API, Metadata API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls.

Confidential - Eden Prairie, MN

Salesforce.com developer

Responsibilities:

• Developed workflow management tool to automate reporting of non-tracked work streams and BuildingComplexandReusableComponentsin Vlocity and Optimized to improve the overall runtime of Omniscripts, DataRaptors and Vlocity Integration Procedures using best practices.
• Created and developed Wave Apps, Datasets, Lenses and Dashboards in Einstein Analytics.
• Worked with Salesforce Sales Analytics and Service Analytics standard applications in Einstein Analytics.
• Created modernEnterprise Lightning AppscombiningLightning Design System, Lightning App BuilderandLightning Component features.
• Responsible for developing the Partner Homepages using React JS and jQuery.
• Worked on many custom modules and widgets using React JS/CSS/HTML and made those cross-browsers consistent.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• The ask was to improve the user experience, simplify the quoting process and help the sales team with guided selling and product configuration. Presented multiple product configuration options and then build the selected configuration.
• Used advanced approvals to simplify approval process used currently and migrated from old standard approval logic to advanced approvals, Reduced, eliminated need of custom apex logic.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Experience usingForce.com technologies, including Apex, Visual Force and Lightning Components
• Created Custom objects to build new application functionality in the Salesforce.com.
• Designed various tasks such as navigation wizard at the frontend using jQuery.
• Developed visual force pages, Component, created tabbed view and designed these pages using style sheets.
• It operates the backbone of the healthcare supply chain and drive the future of local care delivery. It also guides medical innovations to market, and this is what it means to create healthier future.
• Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for integrity of the data.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Environment: Saleforce.com platform, react JS, REST API Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Data Loader, SF Explorer, and Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Designed and implemented CTI (Computer Telephony Integration) adapters to integrate with Desktop applications and third-party CTI systems.
• Built CTI adapters with Salesforce CRM call center uses to integrate with their Salesforce Softphone.
• Supported for the deployment tasks and after hour on-call support.
• Worked on Single Sign-on SSO to integrate internal enterprise application with Salesforce using SAML configuration settings in SFDC, using identity provider Intel expressway cloud 360 along with LDAP server settings.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Worked with Visual Force Pages, Custom Controllers, Extension, Apex Coding, Batch Apex and Apex Web Services.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound Messages.
• Managed OWD settings. Implemented Security Settings, User Setup, configured profiles and permission sets administrative permissions to grant/deny users access to platform features.
• Created search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Provided support for existing deployed apex classes and triggers.
• Created Record Types, picklists, fields, lookups, groups, Role hierarchy and managed field level security.
• Created Reports, Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled its refresh.
• Used Wrapper Classes to provide support for different data types or properties for Visualforce Pages.
• Performed job chaining through queue able apex and managed multiple jobs.
• Created Visualforce page components, apex classes using JavaScript, CSS.
• Developed an email service that automatically creates contact records based on contact information in messages. Created Self-service customer portals, communities for customer support.
• Worked with various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns and Opportunities.
• Created Visualforce pages that could be rendered as PDF's.
• Setup escalation rules, automatic case generation and their escalation to call center representative and configured to generate email alerts for quick resolution of the customer issues.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Apex Data Loader and Import Wizard.
• Developed Controllers, Extensions, workflows, approvals and Visual Workflows with outbound messages, approvals for various campaign processes.
• Build Custom Apps using custom objects, roles, profiles and object relationships: Master Detail, lookups.
• Created Formulas, Email Templates, Triggers, Approval Processes, Approval Page Layouts and defined approval actions on them to automate the processes (considering best practices)
• Deployed application from Sandbox to Sandbox and Sandbox to Production environments using Change Sets.

Environment: Saleforce.com, Apex, VisualForce, Sandbox, Service Cloud, MuleSoft, Lightning Experience, Lightning Components, CSS, JSON, JavaScript, chatter, CTI Tool Kit, Oracle, Force.com IDE, REST API, Apex Data Loader, Metadata API, Salesforce Communities.

Confidential

Jr. Salesforce Developer

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented web-based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Created Custom objects to build new application functionality in the Salesforce.com.
• Designed various tasks such as navigation wizard at the frontend using jQuery.
• Developed visual force pages, Component, created tabbed view and designed these pages using style sheets.
• Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.
• Integrated SalesforceCRM with legacy Quote Management and Order Management.
• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Involved in data mapping and migration of data from legacy systems to Saleforce.com Objects and fields.
• Worked on various Saleforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.
• Developed UI using HTML, JavaScript, and SOAP/REST API’s.
• Performed Unit, Integration and Regression Testing.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Data Loader, SF Explorer, and Eclipse IDE Plug-in.