PROFESSIONAL SUMMARY:

• Around 7+years of Experience in Salesforce developer in that 4 years of experience in Salesforce.com CRM platform using admiration, development, integration, deployment, communities,lightning component development, lightning design system and classic to lightning migration. And 3 years of experience in Salesforce Admin...
• Profound knowledge of Software Development Life Cycle (SDLC) concepts from planning through implementation and maintenance. Proficient in formulating planning and documentation for project scope, process design, system configuration, test readiness, deployment and post implementation support.
• Proficient with Sales Cloud, Service Cloud, Field Service Lightning (FSL), with CPQ, Lighting components.
• Creating lightning pages using Web Component, controller, helper, style, documentation, render, design, SVG.
• Experience in building re - usable Lightning web components and using Lightning Framework.
• Involved in developing salesforce LightningApps, Lightning Web Components, Controllers and Events.
• Good experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.
• Implemented Salesforce Lightning Web Components for a small set of users within the organization.
• Worked on both lightning frameworks Aura and LWC.
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ
• Worked with client side developers and business analysts in developing configuration models in theCPQworkflow.
• Experience withApttus CPQfor subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withApttus CPQ.
• Experience on the Salesforce CRM platform Worked in different environments of SFDC such as Sales Cloud, Service Cloud and Service Cloud.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Customization of Apttus product by using Salesforce features like triggers, VF pages.
• Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.
• Implemented workflows and Batch classes and scheduled jobs for sending notifications.
• Written triggers and batch classes in Salesforce.
• Experience with Opsera, Git and GitHub.
• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Experience in AppExchange release management packaging applications.
• Used the Lightning Aura framework to build the components when upgrading legacy customer portal to Community for Clients.
• Worked on consolidation of all existing Workflow rules in the Lightning Process builder flows and created one process builder for each object and managed all actions in the single flow.
• Experience with analysis, implementation, deployment and testing of enhancement and new work requests as per agile methodologies.
• A team player with a strong work ethic, a positive attitude and ability to make the best use of individual resources. Committed to excellence, and with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS:

Salesforce Technologies: SalesForce.com, Force.com, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, VisualForce Pages/ Component, s-Control, Apex Web Services, WorkFlow and Approvals, Flows, Reports, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, HTML, XML, CSS, AJAX.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

WORK EXPERIENCE:

Confidential, Houston,TX

Salesforce Lightning Developer

Responsibilities:

• Used Force.com Developer toolkit including Apex Classes, Apex Triggers to develop custom business logic.
• Designed and developed Salesforce for internal business operations with Field Service Lighting components.
• Provided support including incident management, user management, security management, Salesforce configurations, workflows, assignment rules, lightning
• Designed and built a Lightning Community using custom Lighting Aura Components for customers with custom wizard-style logic to submit a Case and check Case status, submit comments, see updates, update account information, look up entitlements and SLA’s
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Involved in building Lightning Web Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
• Used Service Cloud to get the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through the AppExchange.
• Developed components using Lightning Aura Framework.
• Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
• Worked in developing various lightning web components, events, and Applications
• Experience in Force.com Apex Classes, Apex triggers Integration, Visual force, and Force.com API. Development using custom lightning web components (Aura and LWC).
• Extensively worked on the lightning web components (LWC).
• Worked on Service Console Lightning application which contains multiple numbers of Lightning web components (LWC).
• Developed multiple Lightning web components (LWC) regarding service case console pages.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Migrating aura components to Lightning Web Components.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Responsible for Data load operations using Force.com Apex Data Loader.
• Designed and deployed Custom objects, Entity-Relationship data model, Cross Object Formulas, roll up Summary, validation rules, Page layouts, Custom tabs, Components, to suit application needs.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Performed detailed analysis of technical and business requirements.
• Experience on working various Field Service Objects like (Work Orders, Service Appointments, Service Contracts, Service Resources, Service Territories ...)
• Experienced in Creating Profiles, Permission sets, Roles Hierarchies and sharing settings, Email Services, (Email Templates), Workflow Actions and Process Builder settings.
• Created reports and dashboards based on the data presented in standard and custom objects
• Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements.
• Excellent Leadership and Interpersonal skills, Team player with ability to work effectively with all levels of organization and individually as well.

Environment: Saleforce.com platform, Apex, Agile Methodology, Lighting, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Flows, Dashboards.

Confidential

Salesforce Developer

Responsibilities:

• Worked on APTTUS core CPQ capabilities, Foundation concepts of Products, Pricing, Categories, Advanced concepts of product selection and pricing scenarios, also categories, Price List, Products and Selection, Bundles, Options and Option Groups.
• Worked with Salesforce Sales Analytics and Service Analytics standard applications in Einstein Analytics.
• Created many Lightning Web Components (LWC) and server-side controllers to meet the business requirements.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Developed a Salesforce.com custom application using Apex, Visual force, and AppExchange. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Components LWC, features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component. Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and display them on to the component.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Working on Sales and Service Cloud communities sharing business processes extend them across offices and departments, and outward to customers and partners.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Provided support for Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows, and approvals.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on a regular basis for the sales performance and lead generation statistics.
• Involved with Salesforce.com Premier Support and handled the support cases with the help of Salesforce.com support.

Environment: Agile, Salesforce Unlimited Edition, Lightning, Sales Cloud, Apex, XML, HTML5, CSS3, JS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Eclipse/Force.com IDE.

Confidential, Plano, TX

Salesforce Admin

Responsibilities:

• Involved in End-to-End development, design and requirement Analysis.
• Customized the Content Object and created Custom Object, Fields, Validation rules, Reports and Page Layouts.
• Developed Visual force pages and Apex Controllers, Apex Triggers, Workflows, Workflow Email Alerts, Workflow Email templates, Workflow Field Updates and Approval Processes.
• Migrated Data using Data Loader.
• Deployed to SIT, UAT sandboxes and Production using Change Sets.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Written apex unit test classes for Trigger, Apex classes to meet 75 of code coverage to migrate to Production instances.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Performed Administrative activities using Apex data loader, import wizard to Insert, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.
• Integration of Sales Cloud with external information systems using REST API Web Services.
• Performed data cleanup and Data migration to/from salesforce.com
• Developed Custom business logic using Apex (Classes, Triggers, Components, JavaScript's, CSS3, and HTML5), Visualforce Pages and Controller Classes for various functional needs.
• Perform administration tasks as needed, managing custom fields, integration and data clean up.
• Designed, implemented and deployed Custom objects, custom tabs and fields.
• Experience in integrating with external systems using SOAP API, Rest API.
• Experience in working with call in and callouts API’s.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Have good understanding and knowledge of the functionality of Web Services for REST API.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.
• Experienced in the designing UI using Visual Force Pages.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business processes.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.

Environment: Saleforce.com platform, Apex, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, VisualForce (Pages, Component & Controllers), HTML, Java Script, Java, Web Services, Sandbox, Eclipse IDE Plug-in.

Confidential

Salesforce Admin

Responsibilities:

• Administered and supported CRM applications for 500 users in marketing, customer service and sales.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Managed Auto response rules if customers approached beyond the business hours.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems. Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Developed Salesforce.com sites and customer portal for various organizational units and partners.

Environment: Salesforce.com Enterprise edition, Eclipse IDE, SOQL, SOSL, Custom Objects, Custom Tabs, Windows.