Salesforce.com Administrator / Business Coordinator Resume

SUMMARY:

Salesforce.com Certified Administrator with over 6 years of progressive hands - on Salesforce.com administration experience. Leveraging effective organizational and time-management skills focused critical attention to detail, a dynamic team player, project-oriented and excellent multi-tasking ability within a fast-paced and diverse environment. Excellent research and analytical skills with a desire to share and expand business knowledge.

PROFESSIONAL EXPERIENCE:

Salesforce.com Administrator / Business Coordinator

Confidential

Responsibilities:

Contract Administrator for all Customer and Vendor contracts through Salesforce.com; Work Flow Processing, Approval Routing and tracking, maintaining soft and hard files.
Developed and implemented new process for going paperless with contracts using Docusign/Salesforce for electronic routing and approvals which improved reporting, tracking and response times.
Coordinate, process and track all customer sales and drop notices
Processing of all Contractor SOW's
Create and issue daily/ monthly/weekly reports of contracts and other reports as needed

Confidential

Salesforce.com Administrator

Responsibilities:

Provided Executive Assistant and organizational support for Vice President of Sales & Marketing and four department Sales Directors. Organization of travel, monitor and coordinate all calendars, scheduled all department meetings, maintained files, created and tracked all expense reports, created and maintained special reports, prepared presentations, answered and directed phone calls and provided support for special projects and requests as needed.
Assisted Director of Marketing with organization of all company trade shows and events; handled all registrations, sponsorships, hotel reservations, travel arrangements, booth set-up, and materials and solved any conflicts or special requests. Provided design and execution support for all marketing campaigns. Responsible for the implementation of blast emails/faxes/mailings and maintenance of company website and various other projects.
Created reports, maintained files and databases, sorted and distributed incoming mail, prepared outgoing mail and overnights, created and maintained pickup logs, disbursed sensitive and confidential correspondence between lenders/sales brokers and customers.
Assistant to President and Vice President of Investment Advisory Firm with various projects, faxes, collating support, typing of proposals and letters, handled sensitive and confidential material regarding client accounts. Scheduled all appointments as well as coordinated, ran reports and prepared materials for all meetings with President and Vice President between clients and prospective clients.
Maintained database and files, ordered office supplies, maintained all office equipment, answered phones, routed calls appropriately, greeted clients, and handled all incoming and outgoing mail.

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