Master Scheduler Resume

SUMMARY:

Talented, creative, and motivated professional with nearly a decade of experience in customer service, administrative support, and project and portfolio management.
Strong organizational skills and ability to manage time constraints and deadlines. Positive thinking self - starter who excels as a member of a team with a fully developed set of PPM skills. Writer and editor of professional quality technical and marketing materials.

TECHNICAL SKILLS:

CA PPM (Clarity Project Scheduling Tool), Microsoft Project 2013, SharePoint
Microsoft Office Suite, Salesforce, Bud/Citius, MS Office 365, Skype for Business/Lync

PROFESSIONAL EXPERIENCE:

Confidential

Master Scheduler

Responsibilities:

Responsible for all schedule management processes on the Enterprise Resource Planning (ERP) program, including implementing the Schedule Management Plan, identifying schedule risks, developing schedule-related reports, and consulting with the PMO for Integrated Baseline Reviews (IBRs) on over 40 schedules
Assisted with the creation and submission of a 300+-page request for proposal. Having never been involved in an RFP submission before, this necessitated extensive independent research into various government documents and RFP format and submission guidelines
Created and presented a course on Earned Value Management to peers and management. This included lengthy research into the process and practice of EVM
Assisted with the integration of multiple projects/programs, providing data, analysis and reporting to project managers and various levels of PMO management
Wrote and edited documents for internal and external use including marketing brochures, promotional materials, and other corporate marketing documents. Able to identify an organization’s needs and translate that into client materials that will best fulfill that need

Confidential

Sales Support Representative

Responsibilities:

Conducted courses for new hires in a variety of positions. Over 200 team members were trained in the company’s proprietary order entry system and corporate policies
Mentored and trained new team members on company policies and sales strategies. Personally oversaw the development of over 30 team members in both sales and management
Supported sales program initiatives for AT&T, LG, and RFS. This involved maintaining sales records and cold-calling potential clients

Confidential

Subsidiary Rights Intern

Responsibilities:

Designed and developed company pamphlets for multiple methods of advertising, including publishing conventions
Assisted with the distribution of soft-copy materials to schools and hospitals