Software Engineering Analyst Resume

SUMMARY:

Seasoned IT professional, with 4.5 years of experience in delivering quality business intelligence solutions, and a passion for data driven insights.

SKILL:

PROFESSIONAL EXPERIENCE:

Software Engineering Analyst

Confidential

Responsibilities:

Drove end-to-end business intelligence delivery efforts across various reporting and ETL platforms like Oracle BI (OBIEE), Tableau, SAP Business Objects, Informatica and Ab Initio.
Led a team for an ETL platform migration project. Acted as the liaison between the team and project lead.
Conducted design workshops with business analysts and client managers in projects’ nascent stages, for solution architecture and scope fixing.
Provided consulting services to clients for addressing their data integration and BI requirements; developed proof of concepts to demonstrate solution, and guided the project at enterprise level till its completion.
Created visualizations to demonstrate business trends on platforms such as Tableau, Oracle BI.
Designed and developed dashboards and reports to deliver KPIs, summary and detailed information about business functions such as marketing campaign performance, global employee performance, and revenue forecast to the relevant business users.
Developed high quality ETL data pipelines using Informatica and Ab Initio.
Ensured the availability of clean historic and real-time data to the business users for ad-hoc reporting, as part of the enterprise data warehouse administration team.
Improved the BI application administration process with systematic RCA of various issues, which led to 20% monthly reduction in end-user issues.
Trained the business users and end users on the usage of dashboards and other reporting solutions.

Analytics Consultant

Confidential

Responsibilities:

Conceptualized TV show genome, extracted data about TV shows’ genome using various APIs, text analytics, and integrating it with shows’ revenue data from BBC.
Performed descriptive analytics to identify country-genome popularity patterns, and providing recommendations for improving revenue generation.
Implemented ETL using SSIS, and developed data warehouse to store accident data for analytics and reporting functions.
Created reports and visualizations using SSAS to generate road safety insights.

Reporting Analyst

Confidential

Responsibilities:

Developed KPIs to measure the golf course performance in terms of customer satisfaction, revenue generation, cost control etc.
Recommended course expansion and facility improvements based on the insights generated through KPIs.
Created visualizations using Tableau to support the recommendations.
Performed a pre and post launch analysis of an upcoming insurance product on social media platforms across demographics.
Recommended strategic plans for marketing MetLife’s latest product offering to the target customer communities using analytical research of social media trends.