PROFESSIONAL SUMMARY:

• Salesforce Developer having 6 years of IT experience.
• Experience with Salesforce.com Sales Cloud, Service Cloud.
• Good understanding of Health Cloud worked on Communities using Customer Portal and Partner Portal.
• Experienced in development, administration, configuration, and Implementation ofSalesforceCRM.
• Working on various phases of Software development life cycle (SDLC) involving in Requirement gathering and Analysis, Development, Implementation, Deployment, Maintenance.
• Excellent functional and technical Knowledge of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote and Forecasting.
• Hands on experience in developing custom code using Apex Classes, Controller, Triggers, Visualforce pages.
• Experienced in design, development, testing and maintaining Web Applications using JAVA, JSP HTML, jQuery, JavaScript, SOA
• Experience on Sales force API's and integrating third party components into salesforce. Strong Knowledge in Web Services (SOAP, REST)
• Experience in working on consuming and Exposing REST. Used OAuth 2.0 using Connected app for authentication.
• Good Understanding of Consuming SOAP by generating Apex Classes.
• Have excellent knowledge in implementing Batch Apex, Schedule Jobs and Scheduling Reports and Dashboards.
• Good knowledge of Governor Limits and experienced in customization of existing code in accordance with the Governor Limitations.
• Experience in working with Aura Framework, by adding Aura attributes and Aura Handlers for Events to focus on logic and interactions in Lightning Applications.
• Created Lightning Record Pages while enabling Salesforce Lightning to Users and Created and customizes Lightning Compact pages and mini page layouts for actions and important fields to be highlighted.
• Used Salesforce Lightning components for building customized components replacing the existing ones.
• Strong Knowledge in App Exchange Applications for integrating with Third Party Applications.
• Experienced in handling help desk tickets for all types of salesforce.com and Integration requests.
• Excellent knowledge and ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
• Extensive experience in creating custom objects, custom fields, page layouts, Validation Rules, wave analytics, custom Tabs, report folders, report extractions to various formats and Email Generation as per the project requirements.
• Expert on SFDC Opportunity Management Module and its Functionality.
• Extensive hands - on experience in creating and managing Apps, Search layouts.
• Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and Automating the business Processes using Approval Process, Workflows, Escalation Rules and Auto-Response Rules.
• Strong hands on experience with Salesforce Security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created test cases for the user acceptance test and co-ordinate with the users during UAT and component migrations into Production Sandboxes.
• A quick learner to new concepts, Applications and implement them in the project successfully and comfortable interaction with other teams, users, and management.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Schema Builder, Apex Web Services.

Salesforce Tools and Integration Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production)

Programming languages: C, C++, Apex, C#, Python

Web Technologies: HTML, JavaScript, XML, AJAX, SOAP

Operating Systems: Microsoft Windows, Linux, Unix

Database: Oracle, MS Access, SQL Server 2008

IDE: SVN IDE, Force.com IDE

Other Tools: Workbench, Force.com Explorer

PROFESSIONAL EXPERIENCE:

Confidential: New York City, NY

Salesforce Developer

Responsibilities:

• Involved in Business System Requirements meetings and requirements specifications, documenting the functional and non-functional requirements and was part of designing key solutions needed for project’s progress.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Added Lightning Component to Lighting Pages and Record Pages. Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Upgraded some apps fromSalesforceclassic to lightning experience to develop rich user interface and better interaction of pages
• Lightning components and added Design Parameters from Lightning Design System (LDS) Customized Lightning components were built using Java script on client side and Apex on server side.
• Involved in migrating from salesforce classic to Lightning.
• Developed Apex Classes, Controller Classes, and Apex Triggers and Unit tests for various functional needs in the application.
• Migrated data from Excel / CSV files to SFDC using Data Loader
• Performed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
• Designed Visual Force Pages to display data dynamically fetched from real time integration and worked on developing client-side logic using Java Script and HTML.
• Developed an Asynchronous class using @Future method for the Trigger to overcome the governor limits exceptions occurred by Bulk data.
• Implemented web2case and web2lead functionality and designed web pages using visual force, HTML, JavaScript, CSS, and Ajax for capturing customer’s information.
• Designed and implemented Batch classes and scheduled them to a nightly, weekly, and bi-weekly basis for performing various functions based on the requirement.
• Performed unit testing for every written code and always wrote test methods with code coverage of 85% minimum.
• Provided the Production support to resolve the issues based on the priority and severity.
• Created different Case Queues and assignment rules to assign the case owner of the Cases.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Created various Reports (tabular, summary, matrix, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.
• Worked in agile environment and provided updates in daily Scrum calls regarding impediments, blockers, and progress.

Environment: Salesforce.com CRM, Apex Classes, Triggers, Visualforce Pages, Component, Salesforce1, Lightning, Web Services (SOAP, REST), ANT, SOAPUI, Sales Cloud, Service Cloud, Batch, Schedule classes, Force.com Platform, Process Builder, Workflow & Approval process, Email Templates, Reports, Dashboards, Data Loader, JIRA, Eclipse IDE, Developer Console, HTML, Java Script, jQuery, CSS, Sandbox, Windows7

Confidential: Rockville, MD

Salesforce Developer

Responsibilities:

• Involved in all stages of theSalesforcedevelopment projects (i.e. definition, development, deployment)
• Worked with the business user group in the grooming sessions in gathering the planning and implementation.
• Designed, and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
• Thorough understanding of SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.
• Strong knowledge of Agile Software development methodologies, design, and architectural patterns.
• Implemented maintainable design and code using standard practices and tools.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE's.
• Utilized workbench and development console to the full extent to support business processes.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Worked with varioussalesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Investigate new CRM technologies/AppExchange apps to meet current and future needs and analyze current technology with respect to product strategies.
• Designed various pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Developed Lightning Components and Lightning Apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Added Lightning Component to Lightning Pages and Record Pages.
• Implemented SFDC Integration using REST/SOAP Web Service API'S.
• Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created and used Email templates in HTML, Custom and Visual Force format.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Responsible for activities related to configuring Data Loader, uploading data in CSV files intosalesforce.com, checking for the correctness of the data.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Perform SFDC Administrative tasks like creating/modifying Profiles, Roles, Users, Page Layouts, Email Services, Workflows, Approval Processes, Reports and Dashboards.
• Work closely with QA to review test plans and test cases.

Environment: SalesforceUnlimited edition, REST, SOAP, Jira, SOQL, SOSL, Apex Language, Apex Classes/ Controllers, Apex Triggers, Visual Force, Pages / Components, S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case, Management Automation, Custom Objects, Territory Management.

Confidential: San Francisco, CA

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Custom Objects, Tabs, validation rules, Components.
• UsingForce.comdevelopertoolkit including Apex Classes and Visualforcepages to develop custom business logic.
• UsedForce.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Developed an automated integration process using workflow rules, validation rules, apex classes to integrate Accounts, Contacts, and Orders between the customer service andsalesdivisions for different organizations.
• Created Profiles, Roles and Page Layouts and configured the Permissions based on the organization hierarchy requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Encrypted sensitive data with Encryption Fields feature.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in Visualforcepages.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields to the custom objects.
• Used field level security along with page layouts to manage access to certain fields.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.

Environment: Salesforce.com platform, Apex Language, VisualForcePages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Validation Rules, Reports, Custom Objects, Email Services, Escalation rules, Auto-response rules, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Worked based on the Agile Process.
• Responsible for Admin activities like customizing custom fields, Page Layouts, Record Types, Workflows.
• Creation of Page layout for custom object as well as standard objects for respected Profiles.
• Configure and Set up relationship between various objects using look up and master-detail relationship.
• Experienced in writing Apex classes, batch apex, scheduled apex, triggers, and workflows.
• Creation of Visual Force page and Apex classes.
• Approval Process, Validation Rules, Report Types.
• Responsible for Loading data into salesforce.com using Apex Data Loader, Import Wizard
• Responsible for migrating data from one Sandbox environment to another Sandbox environment using Force.com IDE tool and Change Sets.
• Responsible for writing Test Scripts for various scenarios.

Environment: SFDC, APEX, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

 Salesforce Developer

Responsibilities:

• Designed and developed Visualforce pages and controllers for distribution enhancement.
• Built apex classes implementing SOQL statements within Eclipse to manage interaction with the database.
• Developed web services using Salesforce.com Webservices API to provide data for third party clients.
• Used CSS in HTML code to better manage look and feel of web pages.
• Experience with Integrated Development Environments such as Eclipse.
• Created summary reports, matrix reports, pie charts and Dashboards to assist the business team.
• Worked intensely on custom objects, triggers, and workflows.
• Designed and build custom applications using Force.com and Visualforce.com.

Environment: Saleforce.com platform, JavaScript, Apex, Visualforce, Force.com IDE, SOQL, Email Services Triggers, HTML, CSS, Apex Data Loader, Eclipse.