ERP CONSULTANT Resume

SUMMARY:

ERP Business Analyst with 4 - year experience in Supply chain management. Expertise in functional knowledge of SCM modules such as Order Management, Purchasing, Inventory, Advanced Pricing, Shipping and Manufacturing in Oracle ERP versions E-Business Suite- R12 and 11i.
Managed and coordinated clients across geographies like the Asia Pacific, Latin America, the United States etc.

PROFESSIONAL EXPERIENCE:

ERP ANALYST

Confidential

Responsibilities:

Provide functional/application expertise within the assigned function including conducting in-depth quality reviews on design and testing. Work with functional and technical teams to support existing systems and implement new systems, processes, procedures, research, evaluate and establish business processes associated with SCM.
Facilitate and actively participate in all phases of the Implementation cycle, to include Requirements Gathering & Analysis, System Design & Development, Testing, and Implementation.
Interact with Product Managers, Software Developers, external vendors (Vendor management team, Level-1 support team, Customer Maintenance team) and business users to develop relationships in order to become a trusted Supply Chain IT analyst.
Demonstrate a strong understanding of business processes, client business operations or needs and knowledge to innovate and make business processes more efficient. Troubleshoot and diagnose complex business problems and recommend solutions.
Analyze the impact of Oracle Patches and coordinate their migration to Production system using pre-approved bug fixes and tools such as ChaRM(Change Request Management) & Atlassian tool like Jira.
Perform as a subject matter expert for Oracle workflows, customizations and Support the design, creation and maintenance of SCM interfaces like ePSF (a Project and Service Financials AP application).
Propose alternatives for client’s requests/issues and adhere within the scope of SOX (Sarbanes Oxley) rules and Perform System configuration in conjunction with guidelines set up by the IT organization.

ERP CONSULTANT

Confidential

Responsibilities:

Process design, system configuration, testing, development specification and end- user for Oracle EBS SCM Applications.
Work closely with key customers to keep them updated on process changes designed to improve service and Anticipate key business issues, and implement comprehensive recommendations.
Interact with IT Application Development Group and clients to determine project requirements and provide hourly/weekly/monthly status review updates and project status meetings to resolve critical SCM issues.
Setup /knowledge transfer sessions at client-site/through online and assist customers and peers with functional testing activities through Skype/WebEx meetings.
Prepare and update documentation like BR100, MD050, run books and support manuals for end-users which offers Oracle ERP functionalities and customizations. Leads the development team in understanding the business requirements related to supply chain management area and assist clients by providing a quick response on organizational level information from Oracle EBS application.
Thorough understanding of the Month-end and Year-end closing activities and recommend the best practices when end-users raise critical requests.

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