SUMMARY:

• Proficient in Support, Implementation, Rollout, and Upgrade of Oracle E - Business Suite (11i,R12 and Cloud/Fusion).
• Expertise in Inventory, Purchasing, iProcurement, iSupplier, Order Management, BOM and WIP modules, with a very good understanding of the integration between the distribution and finance business suites.
• Experience in full life cycle implementation projects covering Business Requirement Gathering, Fitment and Gap Analysis, Configuration Setup, Conference Room Pilot (CRP), User Acceptance Test (UAT), Go-live and Production Support.
• Expertise to develop RICE (R)eports, (I)nterfaces, (C)onversions, (E)nhancements objects in various Oracle Applications Modules (Inventory, Purchasing, iProcurement, iSupplier, iExpense, Order Management, BOM and WIP modules)
• Experienced in preparation of AIM Documents, Business Requirements Gathering (RD020), Application Setup (BR100), Solution Design (MD050), GAP Analysis (BP010), Test Scripts (TE040), and End User Manuals.
• Exceptional ability to work with cross-functional teams including Super users, Business Analysts and Technical Consultants.
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
• Worked in a multicultural environment and skilled at people management of internal teams and executives of geographically dispersed teams including offshore development.
• Capability to work independently with minimum supervision with excellent communication skills with people from all levels of corporate management.
• Experience in setting up application and key users.
• Excellent Communication, Positive Outlook, Highly result Oriented, Good Leadership qualities, aggressive team member and great flexibility towards success.

TECHNICAL SKILLS:

Oracle EBusiness Suite: Supply Chain Management (SCM) Applications - 11i & R12

Modules: INV, PO, AP, iProcurement, iSupplier, OM, BOM, WIP, Quality

Course Work: Supply Chain Management - Lean Operations/Manufacturing -Six Sigma (Green Belt) -Project Management

Industry Softwares: Clearorbit, Minitab, Arena Simulation and DATALOAD.

Operating Systems: Windows (95, 98, NT, 2000, ME, XP), UNIX

Tools: SQLPlus & TOAD

Office Packages: MS Office 2010, MS Project 2010 and Adobe Acrobat.

PROFESSIONAL EXPERIENCE:

Functional Analyst (INV/P2P/O2C Cycle)

Confidential

Responsibilities:

• Oracle SCM Lead -- Requirements Gathering, Fit-Gap Analysis, Conducting CRP/ SIT/UAT, Functional design document, Analyzing and implementing Country specific localization and statutory requirements, creating business test cases for the project.
• Primary contact for high severity tickets created across all instances and leads in providing solution and managing tickets until closure.
• Gather requirement from business to develop RICE (R)eports, (I)nterfaces, (C)onversions and (E)nhancements objects in INV/P2P and O2C cycle for 3 Production instances.
• Worked on EDI Mapping for Order Import Data, Invoice Data in AP, Material transactions and Purchase Order data.
• Worked on Setup Configurations including Flex Field Values & Value Sets, OM Order Types & Workflows, Pricelist Shipping/Picking parameters, Release rules, GOP, profile options, lookups & module specific shared entities & objects and their integration.
• Define Location Setup, Org Parameters, Sub Inventory Setup, Shipping Parameters, Receiving Parameters, Purchasing options, Account Aliases, Pick Release Rules, Shipping Grants, Inventory Pickup Rules, Shipping Method/Freight Carriers, Shipping Networks, Min Max Planning and Cycle counting Setups for any new organization procured.
• Facilitate project team meetings, manages agendas and lead on SET UP activity for 26 new organization Procured in BRAZIL (LEVORIN).
• End to End testing lifecycle phases and customize as needed. Own and execute each phase and task for the lifecycle. Work with user to fix bug during testing.
• Coordinated activities with Implementation team on creating test plans & documents, conduct unit testing, correcting bugs and re-testing while meeting project deadlines. Facilitated discussions with end-users / managers to gather functional requirements.
• Design of Oracle Applications data conversions, interfaces, custom reports and custom applications related to roll out of new service organization.
• Manage cross functional teams related to conversion of Item Conversion, PO/SO conversions, Suppliers/Supplier Site, Sourcing rules, GBPA and Assignment Sets.
• Work on additional functionality as required by Business on existing object and work with Technical team as onshore - off shore model and deliver the same.
• Performed all the setups for OM, Shipping and Advance Pricing, AP, INV and PO modules.

Functional Analyst (INV/P2P/O2C Cycle)

Confidential

Responsibilities:

• Worked as project lead to facilitate project team meetings, manages agendas and assist with developing the Release Management organization for 30+ new service organization (Xplorer) procured by Zebra.
• Lead functional testing of SIT, UAT, Regression, ETL Testing, Agile in-sprint and End to End testing.
• Functional design and design review of Oracle Applications data conversions, interfaces, custom reports and custom applications related to roll out of new service organization.
• Determined additional functionality required to improve and enhance current processes Compared current set up to original Implementation Document and noted any changes (BR100).
• Maintain consistently high standards of communication, productivity and teamwork across all Program Managers.
• Assist in setting up framework for cross-central team communication, coordination of integration among components, and provide related governance.
• Works with project management to facilitate project team meetings and manage agendas.
• Work with the development (technical) leads to establish and document release plans and communicate those plans to all necessary participants.
• Lead Post go-live production support to resolve the issues for all roll out organization and work with extended team at offshore if required.
• Define Location Setup, Org Parameters, Sub Inventory Setup, Shipping Parameters, Receiving Parameters, Purchasing options, Account Aliases, Pick Release Rules, Shipping Grants, Inventory Pickup Rules, Shipping Method/Freight Carriers, Shipping Networks, Min Max Planning and Cycle counting Setups for 30+ New organization procured by Zebra.

Functional Analyst

Confidential

Responsibilities:

• Global support and release management lead for INV/P2P and O2C cycle for 3 Production instances (North America, Europe and Asia Instances).
• Understanding the business requirement, documenting the same and translating it to business solution as per the user’s expectations.
• Lead the team to provide post productionsupportfor new components (interfaces, forms and reports) and resolved business user queries on-time.
• Coordinated with business analysts and users to resolve and fix bugs identified while testing.
• Creating and updating SR with Oracle Support and monitoring the same until closure for high severity tickets.
• Providing workaround DATAFIX to L2/L3 support until patch is been provided by Oracle for Standard Oracle bug.
• Coordinate and implement patch across multiple instances for bug identified in Production support.
• Working closely with offshore technical team to analyze patch and check if it’s affecting any of our customization before moving patch from test instance to Production.
• Work closely with business globally to manage releases on monthly basis across multiple production instances.
• Pilot testing of Inventory/P2P/O2C functionalities after application of family pack patches.
• Prepared test scripts and coordinated with the testing team on necessary modifications.
• Identified the gaps in standard reports and designed functional specs to customize them.
• Worked closely with technical team on performance tuning of existing reports and packages.
• Played a lead role in R-12 Upgrade project, delivered the project on time and without any issue, responsibility included developing the test case, test scripts for Oracle Inventory, PO, Order Management and Oracle WMS modules and regression testing of all critical business process pertaining to Supply Chain, logging defects and resolving the defects.
• Used BR100 documents to verify configuration of new custom responsibilities of the cloned instance to match latest requirements from UAT.
• Extensive experience in conducting sessions for users to give them knowledge about how the system is going to work.
• Participated in making recommendations for implementation and to support users on resolving issues.
• Delivered excellent service and support to business globally, also was responsible for monitoring progress against service level agreements.
• Synchronization of Customization in different production instances.

Implementation of 12.1.3/Support Analyst

Confidential

Responsibilities:

• Coordinated with the Client by providing them Onshore Functional support of their daily reported issues.
• Provided 24*7 support in co-ordination with Onshore/ Offshore model support to the business.
• Production Support, month end close and PO/AP accounting reconciliations.
• Responsible for ensuring each reported problem is resolved in a timely manner, tracked according to standards, and escalated as appropriate.
• Co-ordinated with client through ARKADIN and WEBEX sessions with offshore team to provide onshore timely support.
• Coordinated activities with Testing and the Technical team to resolve daily reported Production issues. Facilitated discussions with end-users / managers to gather functional requirements on their issues.
• Understanding the business requirement, documenting the same and translating it to business solution as per the users’ expectations.
• Providing functional support for the INV, P2P and OM Modules for Multiple countries (USA, MEXICO, CANADA and BRAZIL).
• Primary contact for all support issues related to P2P, OM, INV and sole responsible for the tickets created for the same.
• Work closely with business to resolve tickets, releases and primary contact between Business and Offshore.
• Setup of purchasing options, Defining Buyers, Positional hierarchies, Approval routing, Receiving options, Defining look up codes, Approved supplier lists, Sourcing rules and requisition templates
• Monitoring the Inventory interface from legacy system like BMA and ematrix. Act as single point of contact between BMA team and Business to resolve Import Item issues.
• Prepare testing documentation by analyzing the current business process, new business process design and work closely with the GLOBAL team for new releases.
• Involved in developing, implementing, maintaining policies, procedures, and plans for Oracle support.
• Established Shipping Networks, Implemented Lot/Serial/Locator controls and assigned items to the sub inventories.
• Setup min-max planning for components and sub-assemblies.
• Set up Departments, resources and standard operations and Creating Bills of Material, Indented Bills and common bills.
• Configuring the position based Requisition and PO hierarchies for approval management as per the Procurement Policies.
• Creating and updating SR with Oracle Metalink and monitoring the same until closure.
• Primary contact for System Administration to grant access to new user and train them on the same.
• Participated in CRP sessions to test the working and functionalities of the applications.

Oracle SCM & MFG consultant

Confidential

Responsibilities:

• Documented the business requirements and identified the gaps by analyzing the existing business and system environment.
• Responsible for life cycle implementation tasks including requirements gathering, solution design, and conference room pilots, system integration testing, production cutover and support.
• Worked with the project team in setting up of Inventory, PO, OM, BOM and WIP modules.
• Enabled inventory accuracy by compiling ABC Analysis based on most valued and most used items and implementing Cycle Counting and Physical Inventory procedures.
• Part of the Procure to pay (P2P) and Order to Cash testing team and assisted the client in fixing design issues in areas of Purchasing, Inventory and OM modules.
• Setup of the Inventory and Bills of Material Modules which included the setting up of items, category sets, category codes, item templates, sub inventories, Locators, BOM Parameters, Departments, resources and standard operations.
• Configured quality with collection plans for scrap material.
• Designed shipping labels and setup clear orbit for the same.
• Implemented Item Relationships and Customer Item Cross s to enable substitution and cross- during Order entry.
• Configured the position based approval hierarchies for Requisition and Purchase Order as per the Procurement Policies.
• Created Blanket Purchase Agreement for suppliers, Sourcing Rules and Approved Supplier Lists to enable automatic generation of purchase orders when a requisition is raised in the shop floor.
• Documented setups for standard PO, blanket purchase agreement, purchase requisition and internal requisition and route approvals using job/supervisor relationship.
• Defining customer, container, Vehicle, Freight carrier and payment terms according to business needs.
• Participated in CRP sessions to test the application functionality for end to end process as per client requirement.
• Developed test scenarios and test scripts for super user and end user manuals for testing.
• Tested the functionalities as per the requirements, before the system went live.
• Created documents and trained end user for Go-live.

Oracle SCM & MFG consultant

Confidential

Responsibilities:

• Render first point of contact customer support during business and non-business hours to meet customer support response time commitments.
• Research the implementation issues on Meta-Link with Oracle for critical issues.
• Resolved business critical testing issues in P2P and O2C area and contributing to the overall testing phase.
• Worked in purchasing approval hierarchy setup issues in assisting the end users and the concept of approval management, for smooth transition of creation of Requisition and Purchase orders approvals through iProcurement module.
• Defining and assigning of Sourcing rules, attributes and profile options while clearly defining the system parameters according to the business needs.
• Phantom Item, OSP resource definitions, Routing, Department Definitions.
• Validated Setup steps for Bill of Materials like Parameters, Exception Templates, Locations, etc.
• Implemented Holds, Processing Constraints and Defaulting Rules to support new processes.
• Participated in ongoing process enhancements and modification requests.
• Prepared standard operating procedure for modifications to the setup documents.
• Created test plans & strategies, designed test cases for unit level, functional and integration testing.
• Coordinated with business analysts and users to resolve and fix bugs identified while testing.

Oracle Business Analyst

Confidential, Schaumburg, IL

Responsibilities:

• Conducted user interviews, gathered and analyzed business requirements in JAD session, designed process flow diagrams and necessary documents for the project.
• Prepared business requirement document (RD020/ RD050) by analyzing the current business and new business process, and solution design using oracle AIM methodology.
• Worked with the project team in setup and configuration of Inventory organization structure.
• Worked with Oracle Support for assistance and raised TAR/SRs to resolve the issues.
• Documented and maintained the setup and revisions (BR100).
• Co-planned communication strategy to drive change and increase adoption speed for the talent redeployment program.
• Assisted in development of materials for new technology and process improvements.

Confidential, Detroit, MI

Industrial Engineer

Responsibilities:

• Act as a single point of contact for the customers in USA and Mexico and provide ongoing techno-commercial support in co-ordination with the plant operations in India.
• Lead multi-functional business program teams using product launch processes. Assume overall program responsibility from initial customer quotation through post-launch product life cycle management.
• Interpret customer releases and ensure supply of production parts to customers after ascertaining the warehouse and pipeline stock on weekly basis. Generate an action plan for the stock out parts on weekly basis and ensure 100 % delivery compliance with customer.
• Process, review and analyze customer releases for accuracy/discrepancies and communicate back to Customer with any issues (increases, decreases, late shipments, etc).
• Read customer releases and Manage on-time delivery for a total of 246 offshore production parts by customer releases received via EDI.
• Lead 8D problem solving reports to customers on quality issues in collaboration with process engineers in the Plant and ensure timely closure of complaints with appropriate evidences.
• Create schedule agreements, source list, and call-offs to the Suppliers, and delivery notes to the Customer and communicate and track Suppliers incoming shipments, backlogs, mode of transportation, and recovery plans.
• Manage inventory accuracy, turn rates and year end levels to achieve 100% on-time delivery rating for all customers and coordinate engineering changes while avoiding obsolescence.