SUMMARY:

• Overall 8 years of professional IT experience working in IT Industry, 5 years of experience in the areas of Salesforce.com and CRM implementation, and 3+ Years of experience on JAVA/J2EE.
• Developed Visualforce pages, Visual flow using Apex Programming on Force.com Platform and expertise in designing Custom fields, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards.
• Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
• Strong SFDC knowledge and experience in salesforce.com configuration of service cloud, sales cloud with an emphasis on service cloud solutions.
• Solid experience with Salesforce AppExchange Apps, configuration and user security permissions in compliance with organizational needs.
• Having Experience working in Financial Service Cloud, Sales Cloud, Service Cloud, Customer portal using Salesforce CRM
• Exposure to all stages of Software Development Life Cycle (SDLC) and Strong knowledge on Customization, Administration setup, Apex, Visual force.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Developed Lightning Components using Aura Framework and Lightning Web Components(LWC). Experience in creating modern Enterprise Lightning Apps.
• Experience in using client side and server - side controllers in Lightning Design.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Hands on experience in developing Salesforce Lightning Web Components (LWC).
• Creating lightning pages using Web Component, controller, helper, style, documentation, render, design, SVG.
• Experience in building re-usable Lightning web components and using Lightning Framework LWC.
• Design, develop and implement solutions for the Apttus CLM system deployed on the Salesforce platform.
• Involved in developing Salesforce(LWC) Lightening Apps, Lightning Web Components, Controllers and Events.
• Good experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.
• Implemented Salesforce Lightning Web Components for small set of users within the organization(LWC).
• Worked on both lightning frameworks Aura and LWC.
• Experience with Salesforce.com Sales Cloud, Service cloud, Community cloud, and Force.com platform.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product configuration.
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ
• Worked with client-side developers and business analysts in developing configuration models in theCPQworkflow.
• Experience withApttus CPQfor subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withApttus CPQ.
• Experienced working with various App exchange products or CPQ products like Salesforce CPQ (formerly Steel Brick CPQ), IBM sterling CPQ, APPTUS.
• Customization of Apttus product by using Salesforce features like triggers, VF pages.
• Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact with Force.com and External systems.
• Experience in Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Good experience in GUI development using Visual Studio code.
• Experience in command-line interface (CLI) environment in salesforce.com.
• Good Experience in version controls GIT, Bit Bucket.
• Strong Agile Methodology, Scrum Framework Experience.

TECHNICAL SKILLS:

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, LWC, Lighting components, CPQ, Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Service cloud, Salesforce Integration, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, J2EE, HTML, XML, CSS.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

Platforms: UNIX and Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE:

Confidential, New Jersey.

Salesforce Lightning Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Created many Lightning Web Components (LWC) and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component (LWC), features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Works with the Pre Sales Team to drive Sales Growth for the community cloud products.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Web Components (LWC) for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created multiple Lightning Components LWC, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Good Experience in Salesforce.com Configuration and Design of Sales Cloud with an emphasis on Sales Cloud solutions
• Developed Lightning Web Components(LWC) to display the Events on Calendar using Full calendar JS.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Hands-on Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.
• Worked in Sales Cloud and its add-on called CPQ which starts where Sales cloud ends to optimize and fasten the completion of the deal.
• Design, develop and implement solutions for the Salesforce/Apttus CPQ/CLM system deployed on the Salesforce platform
• Involved in the development of Salesforce CPQ using APIs and Callback classes for creating pricing constraint rules and configuration of the price book and custom coding of the web services into the pricing system for turbines from internal systems etc.
• Ability to configure Product, Price book, Quotes and Proposal, Approval Process and other keyCPQfunctionalities.
• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.
• Involved in integration of Salesforce CPQ/CLM with third-party domain (AEM) using webservices supporting team to implement the ecommerce functionality.
• Worked on the CPQ Apttus Third Party SF Tool which is integrated with Salesforce for generating Proposals which are used by our Sales Executives.
• Experience in configuring price quote (CPQ) with Sales Force
• Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Provide and coaching in the use of CPQ CRM systems. Identify and development gaps and create plans to address.
• Implemented Quote to cash solution using Apttus CPQ and salesforce integration for automating quoting, contracting and billing process.
• Involved in CPQ design and mapped to the salesforce custom objects and involved in Apttus Advanced workflow approvals.
• Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Experience in Quote-to Cash tool and CPQ integration with DocuSign.
• Co-ordinated the migration of CPQ hierarchical system to salesforce from legacy system using Mover Application.
• Worked on Sales Cloud Implementations along with CPQ/CLM functionalities.
• CPQ was implemented for their global operations and interfacing Apttus with their Salesforce application.
• I configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.
• Maintenance of installedManaged PackagesinLightningusing Apex. Experienced in usingData Migrationtool calledData Loader.
• Involved in estimation and analysis for migration from classic to lightning.
• Visualforce Pages forLightning Experience, Alternates forJava Script Codes, Sharing Visualforce pages betweenClassicandLightning.
• Used Salesforce Developer Console to execute apex codes and SOQL Queries to verify Salesforce data. Integrated external applications with Salesforce.com both Inbound and Outbound by writing Apex SOAP and REST Web Services and Apex Callouts.
• Performed large and small-scale Data Migration using Migration Tool and Data Loader.
• Designed salesforce service cloud console to enhance productivity with dashboard like interface.
• Usedfield level securityalong with page layouts inLightningto manage access to certain fields.
• Implemented Salesforce Development Cycle coveringSales Cloud, Service Cloud, Call Centre, Chatter & App-exchange applications.
• Migrated from Partner Portal to Salesforce Community to enhance rich, responsive, mobile-ready Lightning solution designed with channel sales and marketing workflows in mind.
• In Community Cloud Enable, create, configure, manage, and deploy communities. Set up and configure Knowledge.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Create reports and dashboards to provide meaningful insights on the 'customer interactions' to the customer service managers.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Made new feature enhancements on Service cloud console view and developed some Visual force components
• Managed security controls by modifying sharing settings, field accessibility, password policies, session settings and network access.
• Modified Apex Class, Apex Test Methods, Triggers and Visualforce Pages.

Environment: Salesforce.com platform, Sales cloud, Community Cloud, Lighting web components (LWC), CPQ, Apttus CPQ, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Service Cloud, Integration, Migration, Email Services, HTML, Java Script, Web Services, WSDL, Sandbox, SQL Server.

Confidential, Colorado.

Salesforce developer

Responsibilities:

• Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Responsible for writing Apex, Visual force code containing business functions.
• Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage.
• Experienced working with various App exchange products or CPQ products like Salesforce CPQ (formerly Steel Brick CPQ), IBM sterling CPQ, APPTUS.
• Working on Salesforce.com's Sales Cloud, Service Cloud and Force.com product offerings.
• Worked on to prioritize tasks across all their patients' needs with health cloud.
• Mapped personal and professional caregiver networks with salesforce health cloud.
• Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Implemented Community Cloud lightning components in working ability for conversion of visual force pages into lightning.
• Shared perspective and knowledge of Community Cloud Practice initiatives with team members.
• Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.
• Developed component using Lightning Aura Framework.
• Designed and Developed CPQ for couple of telecom clients.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on Apttus CPQ configuration and integration and responsible creating TDDS, finalizing design & implementation on salesforce security model of access control and data visibility using uses roles, profiles, permissions, public groups, queues, OWD, sharing rules etc.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and websites. Lightning Experience Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Created multiple Lightning Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
• Involved in integration of Salesforce CPQ/CLM with third-party domain (AEM) using web services supporting team to implement the ecommerce functionality.
• Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning.
• Migrating from Salesforce Classic to Lightning and created Lightning Components.
• Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Implemented Data Integration using SOAP, REST API and outbound Messaging to establish the communication between SFDC and External systems.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Used the sandbox environment for Testing and Migration of the code to production after testing.
• Used Community cloud to build deeper relationship with customers to provide better service and assist them through online.
• Worked on collaboration of current technology, the value of a strong Community - be it self-service, partner channel sales, internal collaboration between employees or the most effective way to engage a customer's customers.
• Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.
• Worked on the designing of Test plans, Test scenarios and Test case for integration and performed user acceptance testing Writing Unit Test scripts for test coverage.
• Works with the Pre Sales Team to drive Sales Growth for the Community Cloud Products
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Written Batch Classes and Schedulable Classes for processing large sets of data like Metrics and Field Updates.
• Worked in Agile environment with Scrum Methodology.

Environment: Salesforce.com Platform, Apex Language, CPQ, Service Cloud, Community Cloud, Integration, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOAP/REST API, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Salesforce Developer

Responsibilities:

• Fully involved in various activities of the project like development meeting, gathering and analysing requirements, documenting the functional and non-functional requirements.
• Participated in the design, development, and the deployment of the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Attended daily meetings, weekly scrum meetings and sprint review meetings.
• Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional needs in the application.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Worked on Community Cloud implementations in two different portals
• Provide thought leadership and consultation throughout the life cycle of a Salesforce Community Cloud implementation.
• Worked extensively on Salesforce Community Cloud. Created various customer support communities with which customers/partners can directly with the business and upload files, any data.
• Strong understanding of Salesforce standard objects and Apttus CPQ application.
• Configure in Salesforce.com CRM to facilitate Apttus implementation. testing and configuration enhancements for the CPQ and CLM functionalities.
• Involved indataclean-up and mapping indatamigrationproject.
• Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.
• Testing the CPQ integration with ERP.
• Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom formulas.
• Created Profiles, Roles and Permission Sets for all the users in the organization.
• Worked with Data Loader to update, insert and delete records using excel sheets as a part of the data migration.
• Worked on Data cleaning with excel sheets to avoid duplicate records using External ID.
• Used the Sandbox for testing the developed App after migrating some test data from client application.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Created reports in various formats (summary, matrix, tabular and joined) and folders to assist managers to better utilize Salesforce platform.
• Used drag and drop dashboard builder for building dashboards from various source types and Visualforce pages created.

Environment: Salesforce.com platform, Apex Language, Triggers, Aptex CPQ, Chatter, Data loader, Force.com API, Batch Apex Interface, Web Services, Email Services, Security Controls, Process builder

Confidential, Franklin, TN.

Java Developer

Responsibilities:

• Involved in the process of analysis, design, and development of the application.
• Developed user interface using JSP, Struts and Java Script to simplify the complexities of the application.
• The entire application was developed in J2EE using an MVC based architecture with help of Apache Struts 1.3.8.
• Implemented the application using the concrete principles laid down by several Java/J2EE Design patterns like Business Delegate, MVC, Singleton, Data Transfer Object (DTO) and Service Locator
• Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI.
• Implemented client side validations using JavaScript.
• Used Form Based Authentication.
• Used Web Sphere as the application server for deployment.
• Involved in writing stored procedures, complex queries using SQL to process the data on MYSQL DB.
• Performed unit testing on various project modules using JUnit framework.
• Used Apache Ant as build tool.
• Used IBM Rational Clear Case as version control tool for maintaining source code and project documents.
• Implemented Log4J for Logging Errors, debugging and tracking.

Environment: Java, JSP, Servlets, Struts, HTML, CSS, JavaScript, JUnit, Shell, SQL, JBOSS, Eclipse, CVS, Linux/UNIX

Confidential

JAVA Developer

Responsibilities:

• Developed the component using Java, J2EE/JEE, JSP, Struts, hibernate framework.
• Involved in complete SDLC - Requirement Analysis, Development, System and Integration Testing.
• Implementation of SOAP Web Services using CXF.
• Used spring IOC integrated with Struts MVC framework to inject session layer objects into the web layer.
• Develop persistent objects using Hibernate.
• Developed the Presentation layer by Struts.
• Involved in designing frontends using JSPs, HTML, DHTML and CSS.
• Extensively used Eclipse while writing code & used CVS for version control.
• Analysed the performance of application and fine tune the code where it is necessary
• Designed UML diagrams like Use Case, Class and Activity diagrams based on the requirements.
• Extensively worked on UI front end layer using the HTML5, CSS3, JavaScript, jQuery, Angular2/4/7, NPM, JSON, AJAX, Bootstrap, SAAS, Web pack, Widgets.
• Developed the application using Spring MVC, Spring Web flow and added asynchronous features using AJAX.
• Coded Web Services with JAX-WS (SOAP) and JAX-RS (Restful). Used Apache Tomcat as application servers to handle the deployments of different applications.
• Debugging and resolving issue for web service binding and deployments with attachments.

Environment: Java, JSP, JavaScript, DHTML, SQL, AJAX, Apache Struts1.2, JMS, Hibernate 3.0, Eclipse, WSDL, SOAP Web services, Oracle 10g.