PROFESSIONAL SUMMARY:

• Salesforce Certified Professional with 9 years of IT experience including 5 years of experience in Salesforce.com and Force.com working extensively on configuration, customization, integration, communities, and lightning migration from classic, lightning component development using lightning design system.4Years of experience on JAVA/J2EE.
• Extensive Knowledge in building Custom Applications that includes Administration, Configuration and Implementation and Support experience with Salesforce.com platform.
• Worked Salesforce.com Customization, Creation and maintenance of Record types, Page Layouts, Objects, Tabs and Fields.
• Experience in creating Lightning Components using aura framework, creating Visualforce Pages.
• Prepared unit test cases using apex test classes and to fulfil the 75% of test cases for the development in Salesforce.
• Have explored Lightning Experience to check the impact of enabling Salesforce Lightning Experience in existing implemented Salesforce system
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Expert level skills in writing Apex Classes, Apex Triggers, Batch Process Wrapper Classes and VisualForce pages.
• Knowledge in working with various deployment tools like Change sets, ANT, Jenkins, Tortoise Git, Tortoise SVN, Eclipse IDE and managing repositories efficiently.
• Experience in working with Service Now and handled help desk tickets without reaching service level agreements.
• Involved in creating the Tabs, Links and Visual Force pages to configure the application in Salesforce, Managing and Executing queries in SOSL/SOQL.
• Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact withForce.com and External systems.
• Worked with Apex Data Loader tool to migrate and update the data from External data base.
• Good knowledge in automating business with Lead and Case Assignment rules based on different criteria.
• Experience withSalesforce.com Reports, Dashboards, Workflows.
• Experience in Force.com platform, Sales Cloud, Eclipse Force.com IDE, Custom App development & maintenance, Roles & Profiles, Security and Sharing, Approval process.
• Extensive experience working on custom objects, custom fields, pick list, and role - based page layouts, Workflow Alerts and Actions, and ApprovalWorkflow, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats Snapshots, Dashboards, and Email generation according to application requirements.
• Extensive experience of capturing and analysing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships
• Experienced in Business Requirements definitions and Analysis, translating the complex business needs into clear and concise Business Requirements Documents (BRD) and Functional Requirements Documents.
• Possess Comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, and Case Management and worked on Sales cloud, Service cloud.
• Experience in implementing Enterprise applications using Java/J2EE, JSP, Servlets, JDBC, Web Services, JavaScript, HTML and XML.
• Acted as a liaison between experts and the client to ensure standards were met, while tracking all project requirements and maintaining appropriate documentation.
• Gathering information from various sources and evaluate them according to the client's needs.
• Excellent inter-personal skills, accustomed to working in both small and large team environments.
• Technical SkillsAbility to work in a fast-paced environment with changing priorities.
• Created team specific agile process flow in JIRA to move tasks from one activity to another.
• Experience in using JIRA for issue tracking issues.
• Strong knowledge and working experience with software Development Life Cycle Methodologies Agile, Scrum.

TECHNICAL SKILLS:

Salesforce CRM: Apex Language (Classes, Trigger, Batch, Schedule), SOQL & SOSL Language, Visualforce Pages, Components, Sales, Service, Ant based Force.com Migration Tool, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, lightning, lightning Components, lightning design systems, Web Services (Rest, Soap),Jitter bitForce.com Tools Developer Console, Force.com IDE, Force.com Explorer, Workbench, Data Loader, Eclipse.

Web Technologies: JavaScript, jQuery, XML, HTML, XHTML, CSS.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

Versioning: Git, SVN, Bit bucket

Programming Languages: C/C++, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex.

Web/Application Servers: Apache, Tomcat 5.0, JBoss, WebLogic, IBM Web Sphere, IIS.

Operating Systems: Windows 8/7/XP/2000/NT.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Lightning Developer

Responsibilities:

• Developed Lightning apps using lightning Components and made them compatible with salesforce1mobileapp.
• Designed and developed apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked on writing Apex Triggers Apex Classes, Batch Apex.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.
• Experience working across various SFDC implementations that are covering Sales cloud.
• Implemented CSS for Visual Force pages and experience working with Partner portal system and Add methods that can be called from Visual Force pages to Controller Extensions.
• Created Custom Visual Force components and attributes to override the look and feel of standard VisualForce components.
• Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.
• Set up Marketing Campaigns, Campaign Hierarchies, Lead queries, assign mentrules, Web-to-Lead and Auto-Response rules.
• Working with Administration activities like Users, Profiles, Permission SetRole, OWD settings and Sharing Rules.
• Worked with Approval processes that use Email Approvals and parallel Approval steps.
• Created Dashboards and Dashboard Components and implemented multiple levels and scheduled Dashboard refresh.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Configured Chatter for the Users in the Organization for collaboration.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Provided product engineering and implementation support services with custom development and production support.
• Implemented Classes, Interfaces and Keywords.
• Worked on clone Campaign, Campaign status.

Environment: Salesforce.com Platform, Sales cloud, Service cloud, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL,Apttus CPQ (Configure Price Quote), Integration, Force.com Platform (Sandbox and production), Force.com IDE Agile, Scrum.

Confidential

Salesforce Lightning Developer

Responsibilities:

• Experienced in setting up Environment by enabling My Domain, Decompose the App in Components and build the Lightning App.
• Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Developed Lightning apps using lightning Components and made them compatible with salesforce1mobileapp.
• Involved in estimation and analysis for migration from classic to lightning.
• Designed and developed apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked on writing ApexTriggers ApexClasses, Batch Apex and Scheduled Apex.
• Worked with DynamicApex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud.
• Implemented CSS for VisualForce pages and experience working with Partner portal system and Add methods that can be called from VisualForce pages to Controller Extensions.
• Created Custom VisualForce components and attributes to override the look and feel of standard VisualForce components.
• Implemented VisualForce pages with public-facing websites by using Force.com Sites.
• Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Using Data Loader and ImportWizard for DataExport, Updates and Backup for the organization.
• Set up MarketingCampaigns, CampaignHierarchies, Leadqueries, Assignmentrules, Web-to-Lead and Auto-Response rules.
• Working with Administration activities like Users, Profiles, PermissionSetRole, OWD settings and Sharing Rules.
• Worked with Approval processes that use Email Approvals and parallel Approval steps.
• Created Dashboards and Dashboard Components and implemented multiple levels and scheduled Dashboard refresh.
• Created Many-to-Many relationships and created Junctionobjects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Configured Chatter for the Users in the Organization for collaboration.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Design, develop and implement solutions for the ApttusCPQ system deployed on the Salesforce platform.
• Developed Quote documents using X-Author for word, also developed customized login screen for community user and functionality to redirect user from Salesforce to ApttusCPQ Quote creation using APTTUSAPI's, Apex, Visualforce and Triggers.
• Implemented Single Sign-On with SAML on force.com.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Deployed Apex using Force.comIDE, Force.com Migration Tool and Web Services API.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Provided product engineering and implementation support services with custom development and production support.
• Implemented Classes, Interfaces and Keywords.

Environment: Salesforce.com Platform, Sales cloud, Service cloud, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL,Apttus CPQ (Configure Price Quote),Integration, Force.comPlatform (Sandbox and production), Force.com IDE Agile, Scrum.

Confidential, Franklin, TN

Salesforce Developer.

Responsibilities:

• Interacted with Business User Groups for gathering the requirements for Salesforce Implementation and documented the Business and Software Requirements.
• Worked extensively in customization ofServiceCloudConsole by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Designed, Implemented and deployed the Customobjects, Page layouts, Customtabs, and Components, to suit to the needs of the application.
• Involved in creating and customizing Emailtemplate and configuring them to the Emailalert within the workflow rule for a standard/custom object.
• Defined lookup and Master-detailrelationships on the objects and created junction objects to establish connectivity among objects.
• Developed various Customobjects, Tabs, Entity-Relationshipdatamodel, validationrules, Components.
• Designed various Web Pages in Visualforcepages for capturing various customer enquiries and implemented logics for migrating cases to different queues based on the type of customer enquiry.
• Created CustomButtons and links to Massupdate and Massdelete the records and invoke Visualforce pages as per requirements.
• Developed ApexClasses, Controller Classes and Apex Triggers for various functional needs in the application.
• Written SOQL, SOSL, AggregateRelationshipqueries in apex classes, triggers to retrieve optimized data from Objects.
• Designed and developed workflows and ProcessBuilders to automate the business processes.
• Use DataLoader to Insert, Update, and Bulk import or export of data from Salesforce.com.
• Worked extensively on Force.com IDE Plug-in using Eclipse and ensured apex code worked seamlessly within Governor Limits.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented Data Integration using SOAP, REST API and outbound Messaging to establish the communication between SFDC and External systems.
• Developed web services using Salesforce.com Web services API to provide data for third party clients.
• Implemented Quote-to-Cash solution using Steelbrick CPQ.
• Customizing the Steelbrick product Configurator and quote application according to business needs.
• Worked on Steelbrick Advanced Workflow approvals, order management, created agreement wizards, validation rules and contract templates.
• Used the sandbox environment for Testing and Migration of the code to production after testing.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).

Environment: Saleforce.com platform, Quotes, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Service, Security Controls, VisualForce Pages, Apex Triggers, Apex Classes, Data Loader, Web Services Agile, Scrum

Confidential, Texas

Salesforce Developer

Responsibilities:

• Worked with the user group for Requirement gathering throughout the Planning and Implementation.
• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Created profiles and implemented Objectlevel, Field level and Record level security. Created Custom labels and used them in validation rules to parameterize the validation rules.
• Created record types and page layouts and assigned page layouts to the record types. Created custom report types and generated report using the report types.
• Developed various custom objects, tabs, components, visual force pages and controllers.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Created Visual force Mail templates and Automated Email Process to send installation instructions to new and existing customers.
• Developed various Apexclasses, Controller classes and Apex triggers for various functional needs in the application.
• Created Apex web services which are consumed by backend systems using OAuth. Created cases by performing DML operation using Salesforce API’s.
• Maintained various sandboxes and helped in building Ant based automationdeployment application with release management.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Implemented DataLoader through the Command Line Interface to extract the data from database.
• Created a custombusinesscalendar and used it in triggers to calculate the due dates.
• Created workflowrules and defined related tasks, Timetriggeredtasks, email alerts, field updates to implement the business logic.
• Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.
• Worked on the designing of Test plans, Test scenarios and Test case for integration and performed user acceptance testing Writing Unit Test scripts for test coverage.
• Written test classes with extensive test coverage to test various scenarios and to cover the code coverage of minimum 85%.

Environment: Salesforce.com, Sales cloud, Apex classes, controllers, Visualforce, HTML5, JavaScript, Web Services, WSDL, Data Loader, UAT.

Confidential

Software Developer

Responsibilities:

• Analysed the business requirement and developed app using Java and Mozilla XUL.
• Involved in development using spring, Hibernate and JSF Framework. Used ANT script for project deployment.
• Use case, design - class, sequence diagrams. User Interface design
• Data Modelling - logical and physical models
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Understand the business aspect of the application and converted into requirements document.
• Create POC for first time patterns and vendor integrations.
• Code review with the developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand-up meeting with the whole development teams both onshore and offshore.
• Create Unit Test Documents as part of code deliverables
• Participate and represent the Integration team in defect triage meeting with channel partners and provider systems
• Business process review and modelling
• Data modelling and ER diagrams
• Develop Functional Requirements Specification (FRS)
• Business process review and modelling
• Involved in writing SQL queries for the application in Teradata database.
• Create or involve in Implementation planning with Project Manager.
• Support Production install and validations

Environment: MyEclipse, Core Java, JSP, Servlets, Log4j, MySQL, Tomcat Server, JSON, Windows XP