PROFESSIONAL SUMMARY:

• Around 10 years of total IT experience, 6 years of experience on Certified salesforce.com, involves working on configuration, customization, and integration. 4 Year of experience on Java/J2EE.
• Expert level in understanding of Salesforce.com CRM and its Development Life Cycle.
• Having a goodtechno - functionalknowledgeon different products used by Client.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing Custom Objects, Custom Fields, Page Layouts, Tabs, Custom objects, Field Dependencies, Relationships, Validation Rules, Workflow Rules, Approval Process and Data Management.
• Extensively gathered and documented thefunctionalrequirements from all users, experts, and key personnel.
• Expertise at administrative tasks such as User management, creating Users, Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on Migrating fromSalesforceClassic to LightningExperiencefor some users in the organization.
• Experiencein building Lightning Components, Lightning Events, usingLighteningBase Components, Lightning UI components and Aura Framework.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.
• Worked on customizing and development of Communities.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard, and Force.com Migration tool.
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ
• Worked with client side developers and business analysts in developing configuration models in theCPQworkflow.
• Experience withApttus CPQfor subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withApttus CPQ.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, and Service Cloud.
• Salesforce product knowledge of Sales Cloud, Salesforce Maps and Tableau CRM with 5+ years administrative and development experience. Salesforce suite of products including Sales Cloud, Salesforce Maps, HVS, Tableau CRM and Inbox
• Customization of Apttus product by using Salesforce features like triggers, VF pages.
• Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.
• Proficient with Sales Cloud, sales, web service, Rest-API, Soap-API, Force.com App-exchange packages and Salesforce Metadata-API, Partner WSDL &Salesforce Enterprise WSDL.
• Experience in Analysis/Design/Development/Testing and Implementation, Client/Server Architecture.
• Involved in defect resolution as part of QA testing, UAT testing and involved in resolving production issues and did post implementation support.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Experience using Salesforce Data Migrationusing Data load tools; Workbench, Jitterbit Data Loader, Informatica, Apex Data Loader and Salesforce API Data Loader.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Worked with OOPS concepts such as Inheritance, Encapsulation, Abstraction and Polymorphism.
• Good experience in GUI development using Visual Studio code.
• Experience in command-line interface (CLI) environment in salesforce.com.
• Good Experience in version controls GIT, Bit Bucket.
• Strong Agile Methodology, Scrum Framework Experience.

TECHNICAL SKILLS:

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, Service Cloud, Community Cloud, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, HTML, XML, CSS, AJAX.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

WORK EXPERIENCE:

Salesforce Developer

Confidential, Louisville, KY.

Responsibilities:

• Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
• Directed design & development of integration solution into 3rd party RESTful API. Built out series of Lightning Web Components at UI layer.
• Leading multiple Salesforce Application with Aura and LWC, Implemented CI/CD for Salesforce using GitHub, Jenkins, Ant, Implementing Angular 4.0 with AWS for other java applications Created API's for data transformations between Salesforce and external vendors/AWS S3 bucket using RESTful API’s.
• Moved all servers from in-house server to cloud based AWS with Salesforce orgs. Migration of Existing application to AWS cloud and automated regular AWS tasks like snapshots creation.
• Worked on Service Console Lightning application which contains multiple number of Lightning web components (LWC).
• Experience with analyzing and visualizing large volumes of data using CRM Analytics (Tableau CRM).
• The application is built on Salesforce platform and uses Sales console, service console, financial service cloud (FSC), Tableau CRM.
• Tableau CRM experience in (will be building TCRM dashboards and reports) Salesforce Einstein Analytics a must Salesforce CRM analytics App is built on Salesforce platform and uses Sales console, Service console, Financial Service cloud (FSC) and Tableau CRM.
• Experience with Tableau CRM/Einstein discovery is preferred Serve as solution consultant required to perform hands-on delivery of Einstein Analytics reports and dashboards.
• Developed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Worked on multiple Flows for automating the couple of email sending functionalities.
• Developed and Scheduled Batch Jobs for all the teams and monitored the processes.
• Worked on portals and developed health information functionalities for customers and health officials.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Developed Apex Restful web services for inbound calls to salesforce for various standard and custom objects.
• Developed various App functionalities around booking health appointments.
• Worked on front end application development using CSS3, HTML5, and Advanced JavaScript.
• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
• Closely worked withSalesforce.com consultants for implementing the business solutions for their client requirements, using APPTUS CPQ within the exclusively developed framework.
• Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using APTTUS CPQ within the exclusively developed framework.
• Experience in configuring price quote (CPQ) with Apttus.
• Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Created and worked on Process Builders, workflow rules, Validation Rules, Assignment Rules for different types of organization functionalities.
• Experienced on gathering the requirements from stake holders.
• Analyzed and fixed several existing production issues for multiple applications.
• Used Copado tool for deployments to lower environments, UAT and production.
• Used Agile methodology to organize tasks between the development team with weekly scrums.

Environment: LWC components, Lightning Aura Components, CPQ, Ap Portals, Apex, GIT deployment, Apex classes and Controllers, Triggers, Sales cloud, Service cloud, Salesforce.com Platform, Aura, Integrations, Case management, Agile, Service cloud, MuleSoft, Visual studio code, Force.com, Eclipse IDE, Single sign on, HTML, CSS, Data Loader, Workbench, Web Services, SOAP API, REST API.

Salesforce Developer

Confidential, Palo Alto, CA.

Responsibilities:

• Experience working across various SFDC implementations that are covering Sales Cloud and Unique Feature for Business needs,
• Responsible for requirements gathering from business users and preparing technical requirement specification document Implemented Agile Methodologies in developing SDLC.
• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Strong understanding of Salesforce standard objects and Apttus CPQ application.
• Configure in Salesforce.com CRM to facilitate Apttus implementation.
• Worked on Apttus CPQ, LDAP and Integration with Share point.
• Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.
• Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).
• Experience in configure price quote (CPQ) app such as Apttus.
• Involved in end to end testing and configuration enhancements for the CPQ and CLM functionalities.
• Created integration with ApttusCPQand CLM applications and automating processes onSalesforce platform.
• Involved indatacleanup and mapping indatamigrationproject.
• Worked with Approval processes that use Email Approvals and parallel Approval steps.
• Created Dashboards and Dashboard Components and implemented multiple levels and scheduled Dashboard refresh.
• Worked extensively in customization ofService Cloud Consoleby embedding lightning pages in Custom console components
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Configured Chatter for the Users in the Organization for collaboration.
• Involved in creating multiple customized email templates and features wise customization.
• Designed and developed apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
• Worked on writing Apex Triggers Apex Classes, Batch Apex and Scheduled Apex.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Integrated Salesforce.com with external systems like Oracle and SAP using REST API.
• Deployed Apex using ANT Migration Tool and Web Services API.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Provided product engineering and implementation support services with custom development and production support.

Environment: Salesforce.com platform, Salesforce lightning, Lightning Aura Components, Service Cloud, Visual Studio Code, CI/CD, Bit Bucket, SFDX, CLI, ANT Migration Tool, Workflow and Approvals, JavaScript, Email Studio, Journey Builder, Case Management, Omni Channel, Service Console.

Salesforce Developer

Confidential, Chicago, IL

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Used Force.com developer toolkit Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on Batch Apex and Schedule Apex for birthday notifications and other scenarios.
• Worked on the security level setting in the company for all the levels.
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for setting up web service integrations.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Salesforce Developer /Administrator

Confidential

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Used Force.com developer toolkit Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on Batch Apex and Schedule Apex for birthday notifications and other scenarios.
• Worked on the security level setting in the company for all the levels.
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for setting up web service integrations.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Java Developer

Confidential

Responsibilities:

• Application development using J2EE Architecture.
• Development of Java business components using the Struts framework.
• Involved in writing SQL queries for the application in Oracle.
• Coordinating with QA for testing
• Developed User Manual and Installation Manual
• Track project delivery commitments and ensure the adherence to schedule
• Establish and maintain project communications with onshore and offshore divisions
• Business process review and modeling
• Data modeling and ER diagrams
• Develop Functional Requirements Specification (FRS)
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Use case, design - class, sequence diagrams. User Interface design
• Data Modeling - logical and physical models
• Mitigate technical risks and issues
• Create POC for first time patterns and vendor integrations.
• Code review with the developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand-up meeting with the whole development teams both onshore and offshore.

Environment: Java, J2ee, JSF, JMS, JPA, JAX-WS, JAX-RS, Web Service (SOAP, REST API), Spring, Hibernate, SQL.