SUMMARY:

• Having 7 Years of IT experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects using Salesforce.com CRM and Java/J2EE technologies and followed Agile (SCRUM)&Waterfall Methodologies
• 5+ Years of extensive knowledge of Salesforce.com CRM and its Development Life Cycle as a Developer / Administrator and 1.5 Years on Java/J2EE technologies.
• Workflow Approvals, and Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration in Salesforce.com CRM and Force.com Platform.
• Hands on experience in using the Aura framework and Salesforce lightning Design System (SLDS).
• Experience with migration toSalesforce lightning process included Lite Application customization, Lightning App Builder and Lightning rollout.
• Experience with Salesforce Lightningin using CSS, JSON in Lightning Framework, and JavaScript for Client - side controller and helper controller.
• Hands - on experience in building responsive application using by creating Lightning components (Client/Server side controllers) using aura framework, Salesforce LDS styling.
• Good experience in developingSalesforceLightningApps, Components, Controllers and Events.
• Creating lightning pages using Web Component, controller, helper, style, documentation, render, design, SVG.
• Experience in building re-usable Lightning web components and using Lightning Framework.
• Involved in developing salesforce LighteningApps, Lightning Web Components, Controllers and Events.
• Good experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.
• Implemented Salesforce Lightning Web Components for small set of users within the organization.
• Worked on both lightning frameworks Aura and LWC.
• Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Experience in realizing the business requirements to design on Salesforce.com platform, by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic.
• Experience withApttus CPQfor subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withApttus CPQ.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Primary level experience in working on web services and giving solutions by SOAP and REST integrations.
• Experience in integration, development and deployment of custom integration solutions using Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Force.com Excel Connector and Migration Tool.
• Experience on Salesforce Communities and creating VF pages for Communities.
• Proficient in SOQL, SOSL queries across multiple objects within the SFDC database.
• Experienced in Service Cloud, Sales cloud, Collaboration Cloud for All partner portal, customer portal.
• Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.
• Good Knowledge on Sales Cloud, Service Cloud and Apex Programming on Visual Studio, Force.com Platform.
• Experience in bulk Data mitigation from Excel, MS Outlook and Legacy systems to Salesforce.com using Apex Data Loader, Import Wizard.
• Good exposure to RDBMS, SQL and PL/SQL, writing SQL scripts for efficient report generation.
• Experienced in full life cycle application development from requirements gathering and design to UAT (User Acceptance Testing).
• Worked with OOPS concepts such as Inheritance, Encapsulation, Abstraction and Polymorphism.
• Good experience in GUI development using Visual Studio code.
• Experience in command-line interface (CLI) environment in salesforce.com.
• Good Experience in version controls GIT, Bit Bucket.
• Strong Agile Methodology, Scrum Framework Experience.

TECHNICAL SKILLS:

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lighting components, CPQ, Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, J2EE, HTML, XML, CSS.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

Platforms: UNIX and Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE:

Salesforce Lightning Developer

Confidential, Cary, NC.

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation.
• Development, implementation and update focusing on Sales cloud and Service cloud.
• Expertise in using Eclipse IDE, Force.com and site.com, communities. Implementation ofSalesforce.com SalesCloud.
• Requirements gathering and doing configuration and customization according to business requirement.
• I was involved in estimation and analysis for migration from classic to lightening.
• Created custom objects and custom fields in Lightning experience
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Developed multiple number of Lightning web components (LWC) regarding service case console page.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Migrating aura components to Lightning Web Components.
• Involved in creating a component for custom buttons which are not supported in lightning.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• I was Involved in developing Salesforce Lightning applications usingLightning Components, Controllers and Events and used custom CSS in the components.
• Developed Lightning Component Framework and builtLightning component using aura framework.
• Built reusable UI/UX components with Lightning component framework.
• Knowledge onSalesforce LightningProcess Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities and Chatter groups.
• Maintenance of installed Managed Packages in Lightningusing Apex
• Worked on preparing Technical Design Document.
• Also created Dashboards using the existing reports.
• Experienced working on CPQ applications like ZUORA and customized logic around them.
• Good exposure in integrating enterprise applications with other API enabled Business Systems like salesforce.com, Data.com, Zuora CPQ, DocuSign, Market.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on a regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Salesforce Developer

Confidential, Houston, TX

Responsibilities:

• Fully involved in various activities of the project like development meeting, gathering and analyzing requirements, documenting the functional and nonfunctional requirements.
• Participated in the design, development, and the deployment of the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Attended daily meetings, weekly scrum meetings and sprint review meetings.
• Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional needs in the application.
• Strong understanding of Salesforce standard objects and Apttus CPQ application.
• Configure in Salesforce.com CRM to facilitate Apttus implementation.
• Experience in Apttus CPQ, LDAP and Integration with Share point.
• Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.
• Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).
• Experience in configure price quote (CPQ) app such as Apttus.
• Involved in end-to-end testing and configuration enhancements for the CPQ and CLM functionalities.
• Created integration with ApttusCPQand CLM applications and automating processes onSalesforce platform.
• Involved indatacleanup and mapping indatamigrationproject.
• Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.
• Testing the CPQ integration with ERP.
• Consolidated the existing workflow rules with process builder.
• Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom formulas.
• Created Profiles, Roles and Permission Sets for all the users in the organization.
• Worked with Data Loader to update, insert and delete records using excel sheets as a part of the data migration.
• Worked on Data cleaning with excel sheets to avoid duplicate records using External ID.
• Used the Sandbox for testing the developed App after migrating some test data from client application.
• Used Salesforce Developer Console to execute apex codes and SOQL Queries to verify Salesforce data. Integrated external applications with Salesforce.com both Inbound and Outbound by writing Apex SOAP and REST Web Services and Apex Callouts.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Created reports in various formats (summary, matrix, tabular and joined) and folders to assist managers to better utilize Salesforce platform.
• Used drag and drop dashboard builder for building dashboards from various source types and Visualforce pages created.

Environment: Salesforce.com platform, Apex Language, Visualforce (Salesforce.com Data Loader, Informatica, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web services, WSDL, SFDC Sandbox, Eclipse IDE Plug-in, Oracle 10g, Windows XP

Salesforce Admin & Developer

Confidential

Responsibilities:

• Ensure reporting is created and structured to inform Management on the performance of teams and the businesses
• Ensure reporting is created and structured to provider Management on the health of teams and the business
• Develop effective data management processes and data governance
• Performs routine Salesforce data management/clean-up tasks
• Manage all ongoing projects related to Service Cloud including interfacing with development and/or IT teams
• Create and maintain system documentation for fields, processes and workflows
• Create profiles and permissions documentation, governance framework, data mapping, and reporting and dashboard building.
• Gathered Business and Functional Requirements (BRD, FRD), during JAD sessions, interacted with the stakeholders, developers, Project Manager and SME’s to formulate Business Processes.
• Determined and documented the As-Is and the To-Be (future) business process flows.
• Set up partner portal where partners used Salesforce CRM to submit their deals for registration.
• Experience handling large databases with activities like Data Integration and Data Cleansing using Salesforce Data Loader, Data.com clean and Informatica Cloud.
• Imported data using Import Wizard, Apex Data Loader for obtaining Lead and Contacts information.
• Worked on Apex classes, controllers, controller extensions and developed triggers to make complex validations possible.
• Used sandbox mode for testing and migrated the code to the production instance in instalments.
• Optimized the Service Cloud to measure the impact of new product releases, including whether they are increasing or decreasing the number of calls for support.
• Designed and developed User Interfaces for Sales Force users as per requirements.
• Created search layouts to organize fields, custom links, related lists, and other components on record pages.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in, Windows XP, HTML.

Java Developer

Confidential

Responsibilities:

• Provided technical guidance to business analysts, gathered the requirements and converted them into technical specifications/artifacts.
• Configured Spring to manage objects and set their dependencies in a Spring context file and integrated middle tier with Spring application framework.
• Implemented the business layer by using Hibernate with Spring DAO and also developed mapping files and POJO java classes using ORM tool
• Implemented caching techniques, wrote POJO classes for storing data and DAO\'s to retrieve the data and did other database configurations using Hibernate
• Developed ORM mappings using Hibernate annotations and also established data integrity among all tables sitting on Oracle Database
• Designed and developed Customer registration and login screens using JSP, HTML, CSS and JavaScript
• Designed and implemented DAO, Singleton, Factory and DTO Design Patterns.
• Responsible for the configuration of Spring WebApplicaitonContext in web layer and web.xml.
• Developed SOAP-Web services in a Service Oriented Architecture (SOA) consisting of the integration tier with Web services external to organization, middle tier with Spring Application Framework.
• Configured handler mappings and view resolvers in Spring MVC Web layer.
• Followed Agile Methodology (TDD, SCRUM) to satisfy the customers and wrote JUnit test cases for unit testing the integration layer
• Developed various reusable Helper and Utility classes which are used across all the modules of the application
• Used log4j for tracking errors and debugging the code
• Wrote build & deployment scripts using Maven, shell scripts to build and deploy the application in JBoss Application Server
• Developed various activities like transaction history, search products that enable users to understand the system efficiently
• Involved in unit testing using JUnit and system testing and also responsible for preparing test scripts for the system testing

Environment: Java, JEE, Servlets, Spring MVC, Spring ORM, JSP, JDBC, JNDI, XML, HTML, Subversion, Eclipse, WSDL, JMS, AJAX, SOA, JBoss Application Server, JUnit, Sun Solaris and Oracle.