Senior Consultant Resume
SUMMARY:
- Senior Consultant with 9+ years of proven track record of having successfully done full cycle implementations of Oracle Applications in 11i, R12 for Manufacturing and Distribution and Supply Chain (BOM, WIP, WMS, INV, OM, PO) processes.
- Involved extensively working on Oracle Applications projects that included implementation of various Supply chain and Warehouse Management modules.
- Excellent analytical, logical, inter - personal and strong Communication skills.
- Experience with Oracle E-Business Suite and involved in Implementation, Onsite & Offshore Support, Global Roll-out, Enhancements, Integration, Problem Solving, Troubleshooting and . Expertise in Inventory (INV), Bills of material (BOM), Work in Process (WIP), Order Management (OM), Shipping (WSH), Warehouse management (WMS), Mobile Applications (MSCA), Purchasing (PO), Advanced Pricing & System Administration (SYSADMIN).
- Hands-on experience implementing various processes like OTC (Order To Cash), P2P (Procure To Pay), RMA (Return Material Authorization), Drop Shipment, MTS (Make To Stock)
- Extensive working experience in Production support and to the Super Users and End Users including Documentations.
- Extensively worked on Business Requirements gathering, Solution Design, Business Mapping, Configuration, set-ups, Testing (Unit & Integrated) etc.
- Demonstrated ability to facilitate system review, data analysis, and Conducted CRP & UAT and situation assessment.
- Experience in using AIM methodologies for creating documents at various stages of the project.
- Through understanding of As-Is Process, designed To-Be Process, gathered business requirement, performed gap analysis, throughout all phases i.e. CRP’s, Testing, Go Live and Production Support.
- Worked as a Functional Lead role in projects as well as team player with good interpersonal skills, communication skills, productive in thought and action, user skills, ability to manage multiple assignments and motivate team, adaptable to changes and new technologies, quick learning and grasping capabilities.
- ERP Package Software Implementation versions
- Oracle Applications 11i, 11.5.10.2, 11.5.9, R12.0.4, R12.0.6, R12.1.1.1, R12.1.1.2.
- ERP Package Application Software
- Oracle WMS, Oracle Quoting, Oracle Order Management & Shipping, Oracle Inventory, Oracle Purchasing, Oracle BOM, Oracle WIP.
- Oracle Solutions for major ERP projects
- Extensively working on Oracle Applications projects that involved implementation & customization of various Supply chain, Manufacturing and WMS modules. Involved in Design, Development, Testing, off shore team co-ordination, End-User, Oracle Accelerator
- Functional Solutions for major ERP projects
- Worked with Client to identify and resolve business problems, gaps and implementation issues. Involved in functional solution including module gap analysis, RF device configurations, setups, test script and documentation using AIM. Experience in Business requirements gathering, GAP Analysis, Test Plan Preparation, Unit testing, Functional Architecture, System Integration testing, UAT. Experience in using CVS and Rational Clear Case for version control .Possess unique combination of Manufacturing/Distribution/ Warehouse Oracle applications skills with strong knowledge of their integration. Strong in implementation and setups. Configured the application based on solution design, performed gap analysis and designed workaround solutions. Excellent knowledge on Functional Analysis and Implementation, Techno/Functional analysis on Interfaces/Legacy conversions. the client’s super users and users on the application and conducted pilot testing, integrated testing, design validation and setups of the Supply chain, Manufacturing, and Distribution ERP applications
PROFESSIONAL EXPERIENCE:
Confidential
Environment: Oracle Application 12.1.3
Responsibilities:
- Responsible for gathering information and requirements related to interfacing data between Oracle and third party systems like RDS Realtek Dock Scheduling, BICEPS ERP system, EXE Technologies, etc...
- Co-ordinated with third party system teams and prepared multiple MD-50 design and TE-20 test documents regarding custom screens, custom forms, and interfaces between Oracle and third party systems Eg: RDS, BICEPS, EXE .
- Mapping the documented business processes with Oracle Application. Analyzing gaps and finding alternate ways to implement the required business processes.
- Performed functional testing of custom screens, forms, and interfaces in P2P and INV modules.
- Resolved many critical Incident Requests (IR) and implemented many Enhancement Requests (ER).
- Worked with the developers to resolve production data issues/corruption by implementing data fixes
- Actively involved in post Go-Live support and handled various P2P issues during production support
Confidential, Santa Barbara, CA
Environment: Oracle Application 12.1.3
Responsibilities:
- Responsible for gathering all the information and requirements related to RMA and Factory Chargeback process from Decker Outdoors’ super users.
- Discussed the various RMA business flows currently followed by Decker Outdoors with the super users and prepared the BP-80 business flow document detailing Decker Outdoors RMA and Factory Chargeback process.
- Responsible for gathering information and enhancement requirements related to interfacing data between Oracle and third party systems like E-Commerce.
- Prepared multiple MD-50 design documents for Confidential ’s technical resources regarding custom reports, custom forms, and integrations between Oracle and third party softwares Eg: E-Commerce .
Confidential, Anaheim, CA
Environment: Oracle Application 12.1.3
Responsibilities:
- Actively involved in post Go-Live support and handled various INV and OM Issues during production support.
- Responsible for managing, co-ordinating, and providing updates to offshore developer team.
- Resolved many critical Incident Requests (IR) and implemented many Enhancement Requests (ER).
- Worked with the developers to resolve data issues/corruption by implementing data fixes
- Responsible for testing enhancement features, conducting demos to business users/stakeholders, and preparing manuals for business users.
- Conducted UAT Sessions and configured UAT Instance for INV and OM modules enhancements.
Confidential, Grand Rapids, MI
Environment: Oracle Application 12.1.3
Responsibilities:
- Actively involved in post Go-Live support and handled various WMS and INV Issues during production support.
- Responsible for managing, co-ordinating, and providing updates to offshore developer team.
- Resolved many Incident Requests (IR) and implemented many Enhancement Requests (ER).
- Worked with Oracle Support to resolve system bugs by implementing patches
- Worked with the developers to resolve data issues/corruption by implementing data fixes
- Responsible for testing enhancement features, conducting demos to business users/stakeholders, and preparing manuals for business users.
- Conducted UAT Sessions and configured UAT Instance for WMS and INV modules enhancements.
Confidential, Sunnyvale, CA
Environment: Oracle Application 11.5.10.2
Responsibilities:
- Actively involved in post Go-Live support and handled various WMS and INV Issues during production support.
- Resolved and implemented many Change Requests (CR) and Service Requests (SR).
- Responsible for creating Warehouse orgs, sub-inventories, locators, etcetera.
- Responsible for setting up the Warehouse’s INV, WIP, and WMS parameters including developing the WMS rule strategies and the associated rules to support the Inbound, Outbound and Warehouse processes.
- Worked with Oracle Support to resolve system bugs by implementing patches
- Worked with the developers to resolve data issues/corruption by implementing data fixes
- Customized the picking process by implementing Quality Check process while performing picking for Sales Order
- Worked on gap to add the ability to allow users to perform item/serial number correction via concurrent program rather than performing multiple miscellaneous transactions
- Responsible for testing enhancement features, conducting demos to business users/stakeholders, and preparing manuals for business users.
- Conducted UAT Sessions and configured UAT Instance for WMS and INV modules enhancements.
- Responsible for the Warehouse Users on how to perform their day to day WMS activities and fulfill configure-to-order requests
Confidential, San Diego, CA
Environment: Oracle Application R12.1.2
Responsibilities:
- Engaged in Business Requirement Gathering (BRD), Solution Design (Process Documents) for Inventory and Warehouse management.
- Involved in documentation of TO-BE Business Requirements as per AIM Methodology. Developed and finalized process flows with Subject Mater Experts and owners.
- Performed the INV and WMS setups including developing the WMS rule strategies and the associated rules to support the Inbound, Outbound and Warehouse processes.
- Configured WMS module which include setups like setting Rules Engine, Assigning Skill Sets or Equipment to Employees, Cost Group Rules, and Labeling Rules, Replenishment, Cycle Counting and Physical Inventory, Cartonization, Zones and Cost Groups, Cost Group Rules, LPN Transactions, Dock Door Appointment and Cross Docking, Task Types
- Resolved and implemented many Change Request (CR) and Service Request (SR) during Go-Live and later.
- Actively Involved in Gap Analysis, Documentations, Solution gaps, Proof of Concept for Solutions designed.
- Customized the picking process by adding Lot Swapping (Lot Substitution) capability to improve picking efficiency based on the business requirenment.
- Worked on gap to add the ability to capture serial numbers at the time of issuing the material to production order based on the business need.
- Conducted CRP and UAT Sessions and configured UAT Instance and prepared BR100 Documents for WMS and Inventory modules.
- Integrated Oracle WMS Module with Oracle Quality to enable inspection process after an item is manufactured as per the business needs.
- Prepared the test cases and TE040 documents for CRP and UAT testing.
- Trained Users for their day to day WMS activities
- Prepared Cut- over Plan and listed down all Pre & Post Go- live tasks for WMS and Inventory module.
- Created Custom Reports for fast moving and slow moving items by warehouse as per business needs.
- Post Go-Live support and handled Various WMS and Inventory Issues during production support.
Confidential, Emeryville, CA
Environment: Oracle Application R12.1.1
Responsibilities:
- Worked as the main contact for all the Manufacturing and Distribution modules like INV, BOM, WIP, WMS and OM.
- Identified the process and mapped the business requirements with process flow charts and setup documents
- Developed simplified innovative solutions for complex business process to eliminate waste in resources
- Configured the application based on solution design, performed gap analysis and designed workaround solutions
- Performed a GAP analysis for the existing system to recommend improvements and customizations
- Worked with the development team to integrate Oracle WMS module (Shipping functionality) with a third party parcel shipping system - UPS WorldShip.
- Worked on the gap to add the ability to calculate the inventory valuation by warehouse and location as pe the business need.
- Based on the business need, worked with the devlopment team to customize the standard workflow to automatically forwards any inventory adjustment approval genrated post cycle count process to the appropriate party.
- Worked on the gap to add the ability for the users to perform mass change in Oracle Order Organizer form when more than 1000 records needs to be changed.
- Created Inventory Orgs, Item Master, Item Categories and Catalogs, Sub inventories and stock locators
- Created setup documentation for Inventory, Bill of materials, Work in Process, Engineering and Cost
- Involved in interaction between users and offshore team for analysis requirements and deliverables.
- Prepare site specific test script. Perform complete cycle testing during the implementation life cycle
- Worked as the main contact for all the Manufacturing and Distribution modules.
- Responsibilities included providing and managing 24/7 production support of the above mentioned modules.
- Implemented RMA and RMA Receiving, Reservations, Pick Release, Pick Confirm, Receipt, Drop Ship, Cycle Counts, Physical Inventory check, LPN Transactions, Cost Groups, Picking and Put Away Rules, etc.
- Co-coordinated the support from on-site and off-shore teams. And also worked with DBA and technical teams during support.
- Handled prioritizing of business issues and enhancements and guided various other teams of the same.
- Created functional design (MD50s) documents for various objects on FWRICE.
- Provided support to issues related to custom module. And provided suggestions to improve the efficiency of the custom module.
- Responsible for weekly meetings with client, client’s contractors and other support teams.
Confidential
Environment: Oracle Applications R 12.0.6
Responsibilities:
- As a Functional Consultant responsible for implementation of modules: OM, Shipping and Pricing.
- Business process analysis and setting up of OM, Shipping and Pricing modules.
- Requirements gathering for Order Management, shipping and pricing modules.
- Interaction with primary user of the proposed system and discussing and understanding business requirements.
- Mapping the documented business processes with Oracle Application. Analyzing gaps and finding alternate ways to implement the required business processes.
- Responsible for OM, Shipping and Pricing Setups.
- Responsibilities included providing production support.
- Implemented RMA and RMA Receiving, Reservations, Pick Release, Pick Confirm, Receipt, LPN Transactions, Cost Groups, Picking and Put Away Rules, etc.
- Created full-cycle documentation of project, including the documentation of requirements, Conference Room Pilots, setup, testing design and implementation, gap analysis, solution design, data validation, and end user of the modules. This included all documentation and appropriate scripts.
- Prepared manuals for end-user . Input the setups required for the implementation
- Setup the in the area of Oracle purchasing and iProcurement.
- Assisted the user in creating the test scripts and test application.
Confidential, Portland, OR
Environment: Oracle Applications 11.5.10.2
Responsibilities:
- Responsible for the proper functioning of all the activities related to manufacturing and procurement.
- Worked with end-users, IT technical resources and Oracle support to troubleshoot problems and resolve applications issues.
- Performed future planned activities and CRPs.
- Have involved in various functions to perform Inventory process, getting TAR’s resolved.
- Troubleshooting processes and jobs and suggested changes as needed to improve processes and reduce failures.
- Assisted other project teams and Super users with data extractions for various migration activities.
- Managed virtual teams with remote resources, extensive use of SQL queries during production support.
- Creating functional design and configuration documents.
- Created setup documentation for Inventory, Bill of materials, and Work in Process
Confidential, NJ
Environment: Oracle Applications 11.5.10.2
Responsibilities:
- Handling Issues related to Distribution Modules, advanced pricing and shipping modules.
- Responsible for Knowledge Transfer and understanding the business Processes current and future from the existing team.
- Developed plans and supported all phases of implementation including Conference Room Pilots (CRP), Integration System Testing (IST) and User Acceptance testing (UAT).
- Developed and documented the site specific processes to support the receiving, replenishment, warehouse and shipping business processes.
- Helped to install the RF Barcode Scanners and printers required by the Distribution Centers and Warehouses.
- Coordinated the cut-over for a large complex multiple Distribution Centers and Warehouses and vendor warehouses leading to a very successful implementations at client facility
- Delivery of all functional documentation (AS-IS Process Maps, Future Process Maps, Fit-Gap Analysis, Functional Design) and appendices for any additions/changes to existing Oracle 11i solution, test scripts (CRP and Test script), and Setup Documentation.
- Primary Owner for Order To Receive / Inquire To Order Issues -- Oracle SR (Sev1 and Sev2)
- Primary owner for new enhancements & Functional Specifications in Distribution Modules and Advanced pricing.
- Involved in the preparation of the documents for the rollouts of B.U. (Primary Owner for all Distribution Modules)
- Requirement Analysis and providing solutions - For new Enhancements.
- Performed all setup including processing constraints and defaulting rule in Order Management.
- Performed Setup for Advance pricing such as Price Lists, Formulas, Modifiers, Qualifier, and Pricing Attribute mapping and context.
- Evaluated setup options to match business process to be followed by client.
- Prepared setup document (BR.100) for proposed application setup.
- Setup CRP environment for process verification and logged issues identified.
- Setup the CRP and environments.
- Provide the Post Implementation support and resolved all the identified issues and trained the users.
Confidential
Environment: Oracle Applications 11.5.9
Responsibilities:
- Implementing Oracle Applications SCM Modules (Distribution)- Order Management, Purchasing, & Inventory Modules
- Involved in set-up of Oracle Inventory and Oracle Order Management Modules in CRP1& CRP2.
- Coordinate Testing (TE Docs) all application solutions for verification of correct function and meeting business requirements
- Testing the customized work flows as per the business process.
- Guiding and helping the Technical team for developing the components and testing the components with different scenarios and giving sign-off.
- Coordinating with Power / Key Users on regular basis for Project Deliverables.
- Validating the records randomly in the Oracle Instance after the conversion of data from legacy system.
- Worked around the issues and bugs Resolution for OM Oracle 11i.
- Setup the in the area of Oracle Order Management, Oracle Inventory with focus on customization needs of the client.
- Assisted the user in creating the test scripts and test application.
- Supported production issues for manufacturing and supply chain modules.