SUMMARY:

• Prioritize requests with business and technology teams, gather requirements and design technical solutions to effectively meet business needs, with the goal of streamlining business operations and making businesses run more efficiently.
• Lead and or participate in efforts to analyze, design, code and implement new IT solutions and enhancements to existing applications.
• Generate project plans and work breakdown structures to manage implementations.
• Manage application development, change management activities, software and acceptance testing, production support.
• Current Secret Security Clearance

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

PeopleSoft Technical Lead

Responsibilities:

• Lead development activities for extensions and configurations of PeopleSoft HCM 9.1, PeopleTools 8.51 and PeopleSoft Applications Portal to support Government approved technical and functional designs.
• Established test strategy, plans and framework for System Integrator’s test events following the development and unit test of solution components by Developers. HP ALM used to house test scripts, manage test execution and raise defects.
• Responsible for program activities related to analysis, design (including fit/gap analysis), documentation, development, and developmental (unit) testing of the IPPS - A Increment I solution, including but not limited to: presenting proposed design options to business users and Army leadership, generating detailed design documentation, and documenting requirements and designs for reporting and business intelligence. for the implementation .

Confidential, Washington, DC

Responsibilities:

• Collaborate with business stakeholders and subject matter experts to document requirements and conduct Fit gap analyses.
• Propose functional designs to utilize 9.1 delivered features and participated in design sessions to present solutions
• Develop test plans and test execution scripts for System and Integration Functional testing of the developed solution in HP Quality Center

Confidential, Washington, DC

PeopleSoft HCM Program Manager

Responsibilities:

• Developing plans and schedules, estimating resources requirements, defining milestones and deliverables, and success criteria
• Identifying alternative solutions to unique business problems in assigned projects, predicting future environments or the impact on future processing.
• Leading presentations, developing financial reports, gaining approval of proposals for new initiatives, and providing effective project management assistance.
• Managing project execution, including coordination of both internal and external programming resources and client resources.
• Act as central point of contact for all technical projects involving the PeopleSoft HCM system. Work and communicate directly with various internal Technology groups to understand requirements and to assist in identifying and implementing of solutions. Understand technical solutions and able to communicate that knowledge to non-technical individuals.

Confidential, Washington, DC

Responsibilities:

• Organized and lead Operational Readiness Test phase for a new PeopleSoft HR implementation
• Lead go-live support team in which team members rotated on-site support with new users to ease the transition to the new system during the first 6 weeks.
• Production support for new PeopleSoft HR implementation across all DC Government.

Confidential, Washington, DC

IT Assistant Program Manager

Responsibilities:

• Readiness of the sub-systems to enter the Multiple Systems Integration Test (MSIT) Phase. and User Operating Procedures
• Management of the MSIT phase
• Management of the phased implementation over five consecutive weekends

Confidential, Monrovia, MD

Project Manager

Responsibilities:

• Authored statement of work to encompass all activities and deliverables related to the implementation of the new Mediation platform.
• Successfully managed outsource relationship with vendor (Comptel) for delivery of core product and customizations on-time (negotiated the Statement of Work with Comptel project manager).
• Met all project deliverable dates on or ahead of schedule.

Confidential

User Acceptance Test Manager

Responsibilities:

• Developed user acceptance test strategy;
• Reviewed and selected automated test tools (Mercury LoadRunner, WinRunner);
• Reviewed test plans and test scripts, and managed a team of 7 to 9 testers;
• Worked closely with SITA business stakeholders to increase awareness of the testing process and to ensure their key areas of concern were adequately addressed during the testing and acceptance phase;
• Provided status reports for attendance in weekly Program Management team meetings;
• Liaised with system integrator to resolve software defects;
• Engaged end-users of legacy billing system in the testing phase, as much as time permitted, to facilitate the later transition;
• Performed regression tests, black and white box testing, load and volume testing, negative testing, and GUI testing.

Confidential

Contract Manager

Responsibilities:

• Authored outsource contract together with legal team.
• Established service level agreements with the Vendor
• Ensure proper delivery and costing of the outsource activities according to contract and service level agreements.
• Review and approve outsource agent’s technical and functional designs.
• Worked closely with business sponsors/users to understand and define the business requirements, and with other team members to design technical solutions.
• Provided high-level development and implementation cost estimates.
• Evaluated current business systems and processes and proposed redesign to resolve production problems and streamline operations.
• Managed from feasibility to implementation. Overall responsible for successful implementation including system and business process changes.
• Reviewed and approved detailed design specifications from development teams.
• Developed data migration/conversion plans.
• Tracked actual costs during implementation.
• Vendor management for software defect corrections, new releases and patches.
• Ranked and made recommendations for responses to RFP. Selected Arbor/BP v7.5 with an outside consulting firm responsible for Solution Delivery (Accenture, Paris and Price Waterhouse Coopers, London).
• Primarily responsible for gathering all voice telephony services requirements.
• Reviewed and signed-off all functional, technical and operational specifications delivered by systems integrator.
• Managed the User Acceptance Test phase upon delivery of solution.
• Integral to the projects successful implementation.