SUMMARY:

• About 6 years of Information Technology experience with 3 plus years of experience in the CRM platform as Salesforce Developer and Administrator, and 2 plus years of experience in JAVA/J2EE Development and production support/maintenance.
• Certified Salesforce Platform Developer I.
• Good domain knowledge in Automotive, Health Care and Life Sciences, Financial Services, and Manufacturing.
• Good hands - on experience in SFDC development in implementing Apex classes, Controllers, extensions, Batch Apex classes, Apex Test classes, Apex Triggers and Visualforce.
• Ability to write complex SOQL and SOSL queries across multiple objects using DML statements and Database methods.
• Experience in integration of salesforce.com applications with third party systems using SOAP and REST API.
• Hands-on experience on Lightning Connect to access the real time data from third party system by using external objects in salesforce.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language using cloud platform.
• Proficiency in SFDC Administrative tasks like creating profiles, roles, users, page layouts, email templates, workflows, approvals, field updates, validation rules, reports and dashboards.
• Have experience in implementing various advanced fields like pick lists, Custom Formula Fields, Many to Many Relationships, Lookups and Master-Detail relationships.
• Hands on experience in Administration, Customization and application Support of Salesforce CRM applications.
• Experience in web technologies including HTML5, CSS3, JavaScript, JQuery, XML and JSON.
• Knowledge on Visualforce remote objects, Lightning Builder, Lightning components and AngularJs 1.3.8.
• Experienced in Agile Methodologies, Scrum Software Development processes as well as Waterfall model.
• Ability to adapt new techniques, tools and approaches.
• Excellent analytical, de-bugging skills and documentation skills.
• Experience in using different tools like Git, TortoiseSVN, Source Tree, JIRA, Target Process, Remedy and Service Now.
• Involved in various stages of software development life cycle including requirement gathering, analysis, estimation, design, development, enhancements, testing and deployment.
• Worked closely with business users to enable business process using SFDC.
• Ability to blend technical, operational, sales and marketing requirements into a well-run CRM system.
• Excellent time management skills, ability to multitask, and propensity to handle urgent interrupts with poise.

TECHNICAL SKILLS:

Salesforce\Salesforce Tools\: Apex Classes, Triggers, Test classes, Batch and \Force.com Eclipse IDE plug-in, Force.com \Schedule classes, Visualforce, Controllers, \(sandbox, production), Force.com data loader, \salesforce1, Lightning App builder, SOAP\Force.com Migration tool, Workbench, WSDL, \REST API, Sales, Service clouds, \WSDL-to-Apex.\Sites, Communities, SOQL, SOSL, DML, \eports, Dashboards, Formulae, Validation rules, \Workflows.\

Programming Languages\Web Services: Apex, Java/J2EE, Servlets, JDBC, SQL.\SOAP, RESTFul.\

Scripting Languages\Operating Systems: HTML5, CSS3, Bootstrap 3.3.0, Java Script, \UNIX, Windows XP/2000NT, Windows 7/8/10, \AngularJs 1.3.8, XML, XSD, JSON, JSP, \Microsoft Office.\JSTL, JQuery.\

Database\Tools and Utilities\: Oracle 10g/11g, DB2, SQL Server.\Eclipse IDE, Remedy, SNOW, Visio, JIRATarget Process.\

Web/Application Servers: Apache Tomcat.

PROFESSIONAL EXPERIENCE:

Confidential, Peoria, IL

Salesforce Developer/Administrator

Responsibilities:

• Worked on analyzing, estimating complexity, story pointing and implementing the user stories.
• Developed service cloud on salesforce.com platform using CRM process.
• Designed, developed and deployed Apex classes, controller classes, Apex triggers for various functional needs in the application.
• Implemented Apex batch classes to automate the business requirements that considerably reduced manual effort currently followed in the company.
• Created different roles and profiles for users.
• Worked on Salesforce Integration using Informatica cloud.
• Designed and developed Visualforce pages based on the business requirement.
• Integrated SAP with Salesforce using SOAP API.
• Developed rich UI using HTML5 and CSS3 in Visualforce pages and used JavaScript and JQuery to utilize the plug-ins.
• Implemented JavaScript Remoting to integrate with front end technologies.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Eclipse IDE and sandbox for developing and testing.
• Integrated Visualization for reporting purpose by decommissioning the Data Analysis.
• Wrote test classes to cover above 80% and as well as covering all the business scenarios.
• Configured permission sets, custom labels, workflow rules, validation rules and approval process.
• Created Email templates using HTML and Visualforce.
• Followed Scrum Agile methodology for the iterative development of the application and participated in weekly Sprints, daily stand up meetings and customer reporting backlogs.
• Used Source tree to move the code from one environment to other environment and Target Process to maintain sprint stories and defects.

Environment: Salesforce.com Development, Force.com IDE, Apex Classes, controllers, Visualforce pages, SOAP callouts, Service cloud, HTML5, CSS3, JQuery, JavaScript, Visualization, Source Tree, Target Process.

Confidential, White Plains, NY

Salesforce Developer/Administrator

Responsibilities:

• Extensively involved in requirement analysis and preparation of detailed system requirement specifications.
• Implemented various Apex Classes, controller classes and Apex triggers for various needs of the application.
• Developed Visualforce pages using HTML5, CSS3, JavaScript and JQuery.
• Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Integrated salesforce with third party systems using SOAP API to check customer’s Medicare eligibility and using REST API to get the doctor’s information including Fax number.
• Integrated using Lightning Connect to get the real time product information into salesforce from SAP.
• Performed inbound integration by generating WSDL.
• Created workflow rules to send outbound messages to SAP system to send the orders.
• Configured various app exchange applications to generate pdf, to send fax and SMS alerts to customer.
• Wrote unit test classes for all components.
• Implemented triggers as per the business requirement.
• Configured validation rules and formula fields.
• Participated in Agile Development Methodology using SCRUM.
• Used Change sets to move the code from one environment to other environment and JIRA to maintain sprint stories.

Environment: Salesforce.com, Sales cloud, Apex classes, controllers, Visualforce, HTML5, JavaScript, JQuery, Web Services, SOAP API and JIRA

Confidential, Union City, CA

Salesforce Developer/Administrator

Responsibilities:

• Worked on analyzing the user stories, estimating complexity, story pointing and implementing the user stories.
• Developed complex Visualforce pages, Apex classes, Triggers and Test classes.
• Worked on integrating Tableau and SAP with salesforce.
• Developed integration classes for making callouts from salesforce to the client legacy systems.
• Reduced the effort of coding through configuration of complex formulae, rollup summary.
• Developed visualforce pages using JavaScript and JQuery.
• Implemented validation rules for each field in the form.
• Knowledge on reports and dashboards using Tableau.
• Worked on various standard objects like Accounts, Contacts, Price Books and Products.
• Designed and implemented custom objects, page layouts, custom tabs and components to suit to the needs of application.
• Created OWD, Roles, public groups, role hierarchies and sharing rules for the organization.
• Followed Scrum Agile methodology for the iterative development of the application and participated in weekly Sprints, daily stand up meetings and customer reporting backlogs.

Environment: Salesforce.com, Apex classes, Visualforce, Tableau, SOAP callouts, HTML5, JavaScript and JQuery, TortoiseSVN and JIRA

Confidential, Atlanta, GA

Salesforce Developer / Administrator

Responsibilities:

• Working as enhancement team member and performing the roles of Salesforce.com Developer and Administrator in the organization
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Designed the solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC).
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Extensively worked on Apex Classes, Controller Classes, extensions and Apex Triggers for various business requirements.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

Environment: Eclipse IDE, Developer sandbox, Controllers, Visual Force Pages, Data Loader, Validations, Workflows, Triggers, SNOW, JIRA and Git

Confidential, Smyrna, TN

Java/J2EE Developer

Responsibilities:

• Involved in requirement analysis, estimation, development, testing and implementation tasks.
• Analyzed the impact of changes on various components.
• Involved in enhancement of programs in Java.
• Worked on designing and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.
• Constructed complex SQL Queries using single table and multi table joins.
• Involved in preparation and execution of test cases for Unit testing and regression testing.
• Build the new screens wherever required.
• Followed Scrum Agile methodology for the iterative development of the application and participated in weekly Sprints, daily stand up meetings and customer reporting backlogs.
• Prepared and reviewing the technical documents involved in the project.
• Provided KT (Knowledge Transfer) to the support team.

Environment: JAVA/J2EE, Servlet, JSP, JSTL, JavaScript, HTML, CSS, Eclipse, Oracle 10g/11g, Windows 8/10, SVN, SNOW and JIRA

Confidential, Smyrna, TN

 Production Support-Team member

Responsibilities:

• Providing solutions to the change requests sent by Clients.
• Analysis of the specifications provided by the Clients.
• Estimation of Change Requests.
• Participate in calls with Clients for implementing the requirements.
• Accountable for coding, development, testing, documentation and debugging of applications to fulfill the requirements of users.
• Coding, UAT and production moves.
• Resolving the tickets (Incidents and Problems) by providing the solutions to business.
• Reviewing Change requests.
• Performing and Reviewing zap request and test results.
• Trained the new team members.

Environment: JAVA/J2EE, Servlet, JSP, JDBC, Oracle 10g/11g, Eclipse, HTML, CSS, JavaScript, Remedy