Customer Success Engineer & Manager Resume
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SUMMARY:
- Customer Service Engineer, 25+ Years’ Experience in Cross Vertical Information Technology.Skilled in Developing &
- Maintaining Scalable Cross Platform Ecosystems Supporting Large Organizations. Driven by IoT, Smart Cities & Distributed Ledger Technology to Investigate New Solutions for Legacy Problems.
- Managed fiscal operational budget of $80MM+.
- Managed $1MM+ portfolio of high value packaging clients.
- Created GIS Mapping proposal for the Mayor of a municipality, utilized existing CAD data, OpenStreetMap, Google Maps & GRASS.
- Negotiated & managed SaaS contract & implemented PressWise, a Print Production Workflow Management System, streamlined operations.
- Created & expanded social media presence on a variety of platforms.
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