SUMMARY

• Over 10+ years of IT Experience involving all phases of software development cycle, primarily in the services domain.
• Around 7.5 years of client facing experience, working as Technical Architect, Solution designer and Onshore coordinator with cross cultural teams at client locations in both US & UK.
• Certified & Seasoned MDM professional, with experience of over 7 successful Greenfield Informatica MDM implementations in past 5 years.
• Well experienced in Informatica MDM 9.5.1, 9.1, 9.0.1 and XU SP2 Rollup1 Hub, Messaging, SIF, IDD Configurations & Data Modelling.
• Anchored a successful upgrade life cycle of Informatica MDM from Patch B to Rollup1 to 9.5.1.
• Technical lead / Architect for governing all the phases in the project starting from requirements gathering, design, development, implementation & maintenance.
• Very strong experience in designing and orchestrating all core Informatica components Hub Console, Hub Server, Cleanse Match Server, Hub Store and Services Integration Framework.
• Installation & configuration of MDM Hub & Cleanse in BEA Weblogic clusters on both Windows and Linux environments.
• Experienced in Informatica MDM publishing process and architected solution for downstream applications for real time updates and atom feeds.
• Successful implementation of Informatica Hard Delete Detection in an Informatica MDM application for incremental loads.
• Designed topology for multi domain MDM environment for high availability and resilience.
• Successful Disaster Recovery implementation for Informatica MDM applications.
• Experienced in successful release management, co - ordinating with multiple teams within and outside the organization.
• Data modelling to support customer requirement along with supporting MDM requirements.
• Solution designer for bulk uploads functionality by moving bulk entity data from excel template to the various stages of MDM.
• Designed the system topology for providing High Availability and failover of the MDM E2E application. This involves Weblogic clustering for both MDM and Middleware, oracle database RAC & Load Balancing configurations as per Informatica recommendations.
• Designed & Implemented similar concept of Timeline feature in an older version of MDM even before this new feature was not introduced by Informatica in 951 version.
• Integrated Informatica MDM with Active directory, LDAP, Address Cleansing and ETL tools.
• Solution designer for interfacing applications to support real time & batch updates.
• Acted as an environment manager; configured the environments for development, certification and production along with installation of required software’s and Informatica hot fixes.
• Identified issues with the product tool and interfaced with Informatica Support & Engineering team for resolution. This helped the product to enhance more and benefited other customers as well.
• Designed solutions around HDD(Hard Delete Detection) implementation for incremental loads
• Solution designer for bulk merge functionality both real time and batch by moving data from excel template to the various stages of validations, merge processing and post merge activities to reduce data steward effort.
• Architected solution to accept multilingual character set into Source MDM and mastering 40 territory data into single MDM with data security for data stewards.
• Lead & mentored team members with onshore & offshore co-ordination for the timely defect free delivery.
• MDM Upgrade
• Anchored the complete upgrade from XU SP2 to Rollup1 to 9.5.1.
• Single handedly done 9.5.1 Infrastructure setup as well as upgrade as per Informatica recommendations.
• Interfaced with Informatica (product vendor) on complex data issues faced during upgrade and guided them to prepare new readiness scripts specific to Business requirement.
• Architected solution for data model restructuring and data migration.
• Achievements
• Informatica Certified Specialist (ICS) Master Data Management Multi-Domain Hub Developer 9.x
• Won ‘Most Valuable Player’ award twice (one of the most prestigious recognitions in Infosys) for exemplary achievement for outstanding contribution to project, process, knowledge management and organization initiatives during 2013 & 2007 by Senior Vice President, Infosys Limited.
• Awarded the ‘Certificate of Appreciation’ for excellent contributions to the MDM program - May 2012, by Vice President of Confidential
• ‘Above & Confidential ’ recognition from Confidential for Successful MDM delivery - Dec 2011 by Director, Global content systems development.
• Won ‘Esteem Award’ Regional Level First prize for excellence inproject execution - Jun 2010 by CEO & Managing Director of Infosys.
• Achieved ‘Excellence Award’ for outstanding contribution in project maintaining service, fulfilment platform - Dec 2009 by COO, CEO& Managing Director of InfosysLimited.
• Conferred the SPOT award twice - Aug 2009 specific event based recognition.
• Conferred the ‘BT Smooth Operator’ award twice - May & Aug 2009 specific recognition awarded by Confidential .
• Won the ‘PRIMA Award for delivery excellence in Infosys for best managed project - Jun 2008 by Development Centre Head of Chandigarh, Infosys Limited.
• Others
• An impassioned MDM architect, who mentors with commitment, passion and understands that strong working relationships, create great teams and produce exceptional results.
• Organized, highly motivated with technical, logical and problem solving skills.

TECHNICAL SKILLS

Informatica MDM: Informatica MDM 9.5.1, 9.1, 9.0.1, XU SP2 Patch B & Rollup1

MDM interfaces: Data Manager, IDD, SIF, Publish, Address Doctor 5.x

Relational Databases: Oracle 8.x/9.x/10.x, Microsoft SQL Server 2008/2005, Microsoft Access 2003/2002/97

Middleware: Weblogic 7.x/8.x/10.x, Spring Framework, Java webservices, Tuxedo 7.x/8.x,WTC (Weblogic Tuxedo Connector)

Database Browser /tools: Toad, SQL Developer, SQL*Plus, SQL*Loader

Domain: Publishing, Telecom, Networking

Platforms: Red Hat Linux, Unix, Sun Solaris 5.x/8.x, Windows 98/NT/2000/XP/Vista

Languages: C++, PL/SQL, Shell Scripting, Clear Basic, VB and J2EE

Archiving Tools: IBM Optim (Princeton Archiving)

CRM Product: Amdocs Clarify 10.1/11.5/12.5/13.1 , Amdocs CRM 6

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

MDM Tech. Architect

Responsibilities:

• Notify downstream applications to consume Master data changes both real time and batch.
• Bulk Merge interface for data stewards to force merge golden records in batches.
• Accept multilingual character set into Source MDM and to architect solution for matching logic for multilingual data.
• Consume Territory wise data into Source MDM and provide data security to data stewards as per role.

Confidential, Dayton, OH

MDM Tech. Architect

Responsibilities:

• Customer Master to be upgraded to 9.5.1 infrastructure with new data model restructuring and data migration of 16 million entities.
• Real time Inbound and Outbound interfaces to push Data into MDM and publish to downstream systems respectively.
• Batch interfaces for source systems providing monthly incremental loads
• Data Governance capability to the Confidential Data stewards using Informatica Data Manager and Data Director Tools.
• Publish Entity Master Data in the format of atom feeds for critical consumers through Publisher Subscriber Hub

Confidential, New Providence, NJ

MDM Tech. Lead

Responsibilities:

• Green field implementation of 6 Legal entities in agile software delivery model.
• Real Time Updates from Entity Master to be sent to downstream systems which is being used as source for customer front ending tools.
• Batch interfaces with source systems providing daily & monthly incremental loads
• Bulk uploads of data into Informatica MDM by transforming excel data into MDM as Best Version of Truth entities.
• Create / update entities through real time inbound interfaces using entity & content resolution.

Environment: Red hat Linux, Informatica MDM 9.5.1, 9.1, 901, XU SP2 Rollup1, Windows, Oracle 11g, 10g RAC, Weblogic 10.x and Spring framework, J2EE, JMS

Confidential

Application Support

Responsibilities:

• Technical & Functional lead
• Over 30 months of onshore experience in working closely with business, platform and service management for managing down escalations and providing improvement plans in reducing incidents, Turnaround time & meeting 100% SLA adherence.
• Involved in Problem Management in reducing system issues by doing bug fixes.
• Involved in L2C Releases to coordinate the deployment between multiple applications to ensure Right First Time delivery.
• Designed and Implemented E2E application proactive monitoring to reduce support tickets
• Acted & co-ordinated as a deployment manager for critical releases.
• Worked in a fat trimming exercise of Amdocs process manager which helped in reducing the time taken for the E2E progression of the order.
• Created a monitoring framework in unix which is used in multiple applications for proactive monitoring to ensure 100% service availability.

Environment: Sun Solaris 5.x/8.x, Tuxedo 7.x/8.x, Amdocs Clarify 10.1, Weblogic 7.x/8.x

Confidential

Application Support

Responsibilities:

• Level 1 /2 support in installation, configuration, connectivity, Troubleshooting, Performance help, Version upgrade and remote management of networking products and broadband services.
• Escalation management
• Technical lead and have good experience in configuring complex networking products.