PROFESSIONAL SUMMARY:

• About 8 years of IT experience in Application design and Development that includes 5 years as SalesForce.com CRM platform Developer & Administrator
• Expertise in Mulesoft ESB integrating Salesforce with Homegrown applications
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call Center, Chatter and App - exchange applications.
• Expertise integrating Ecommerce application Magento with Salesforce.
• Expertise in Apex Language, Apex Batch, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers, SOQL, SOSL.
• Extensive work experience using Force.com Web services API & Bulk API for implementing web services in the application for access to data from different users.
• Proficiency in SFDC Administrative tasks such as creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.
• Experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated lead routing, lead escalation and email alerts.
• Experience in migrating data from legacy systems to Sales force using Apex Data Loader.
• Experience in designing and developing Force.com based Apps/Products using Apex, Visual force, Force.com IDE, Apex Explorer andSalesforce.com sandbox environments.
• Implemented Security and Sharing Rules at object, field and record level for different users at different levels of organization.
• Experience in implementing Amazon Web service projects and also integrating AWS S3 with Salesforce
• Expertise in integrating Salesforce with .Net / Java and other home grown applications.
• Experience in implementing single sign on.
• Implementation & Integration experience on Salesforce.com using Apex Language Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots and Dashboards.
• Expertise in developing Custom web services in Salesforce

TECHNICAL SKILLS:

Salesforce.com: Sharing rules, Profiles, roles, Role hierarchy, Apex Classes, Apex Triggers, Visual force Pages, SOQL, SOSL, Change set

Tools: Eclipse IDE, Apex data loader

Operating Systems: Windows 2003/XP/2000/NT/98/95, MS-DOS, LINIX.

Web: HTML, XML, JSP, SOAP, WSDL, JSON.

Languages: Java, PHP

Middleware: Mule ESB, Informatica 9

Other Cloud Platforms: AWS S3, AWS EC2

Identity management: Ping Identity Single Sign on Salesforce

AppExchange products: Dupeblocker, Docusign, Apttus CPQ

PROFESSIONAL EXPERIENCE:

Confidential, NY

Salesforce Developer

Environment: Mulesoft, Salesforce, Force.com Platform (Sandbox and production) including Apex

Responsibilities:

• Primary responsibilities included custom application development and integration
• Created custom Entity Relationship data model based on the provided business requirements and integrated it with the Standard Salesforce Objects
• Design Mulesoft Integration with Salesforce
• Integrate Salesforce with .Net Application
• Develop custom Web service Salesforce and expose it to external Systems.
• Developed Custom business logic using Apex Classes, Triggers, Components, Visual Force pages and Controller Classes for various functional needs
• Worked in setting up Marketing Campaigns, Campaign Hierarchies, Lead Queries, and Assignment rules
• Modified existing Approval processes and created Approval steps which used email alerts and field updates
• Automated the process of creating Leads directly from Web and Auto-Response rules.
• Implementation support services at various SDLC stages like custom development and production support
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Classes, Interfaces and Keywords
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some particular events
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries
• Customized the standard objects as per the business requirements by using Visualforce components
• Deploying applications from Sandbox to Production using Change Sets
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address)
• Created various Analytical Snapshots to schedule various report generations
• Created Dashboards using customized Dashboard components
• Participated in sessions involving Business Users and Sponsor groups to analyze and understand the business requirements

Confidential, NY

Salesforce Developer

Environment: Salesforce.com, Force.com Platform including Apex Programming Language and Visual force pages, Web Services, Data Loader, HTML, JavaScript, SOQL, SOSL, Force.com IDE, Microsoft Excel

Responsibilities:

• Primary responsibilities included custom application development and integration
• Designed and developed REST Based single sign on integration between excel and Salesforce.
• Created custom Entity Relationship data model based on the provided business requirements and integrated it with the Standard Salesforce Objects
• Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed action plan and specification document
• Developed complete Custom Objects as specified in the scope document
• Created Custom fields, pick lists, field dependencies and validation formulas to the custom objects
• Created picklists and page layouts and coupled them using Record Types
• Added, configured workflow rules, time triggered workflows, email templates resulting into effective web to lead communication with customers and partners
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Created profiles and implemented Object and field level security to hide critical information
• Implemented Apex Classes & Triggers and linked them to manage the workflows in the system
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing
• Integrated App with Salesforce.com with using SOAP web services API
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services

Confidential, Glastonbury, CT

Salesforce.com Developer

Environment: Salesforce Enterprise Edition, S-controls, Magento, Apex, Apex Classes, Triggers, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Escalation rules, Security controls, Email Services, Sandbox data loading, chatter, Force.com Eclipse plug in, Eclipse, Import Wizard.

Responsibilities:

• Participated in requirements gathering and creating functional requirements.
• Worked on creating Validation rules and Work flows for different standard and custom objects to validate business data and logic respectively.
• Implemented Custom Labels and Custom Settings for referencing data sets across Apex Controllers.
• Integrated Outlook with salesforce using the standard salesforce for outlook (SFO) to associate emails to contacts, leads, and opportunities.
• Involved in migration of business from SAP using the Apex Data Loader.
• Generated different Reports and Dash boards on data from objects after execution of controller logic.
• Configured Object, Field and Record Level Security using Profiles and Roles for different sObjects across sandbox and production instances.
• Designed Apex Controllers and Visualforce Pages to support complex business logic adhering to the boundaries of Governor Limits.
• Created complex Triggers to handle bulk data and invoked future methods to support asynchronous execution.
• Worked on creating Inline Visualforce Pages to display the data on different page layouts.
• Handled the construction of client objects for SOAP based Web Service Call outs made to external legacy systems and generated VF pages to display returned data.
• Implemented Docusign AppExchange product.

Confidential

Salesforce.com Developer

Environment: Apex, Visualforce, XML, Dataloader, HTML, Force.com IDE, Java Script.

Responsibilities:

• Involved in studying existing SIEBEL system and design the Salesforce application Data Model.
• Involved in User Management - Creating users, Roles, Profiles.
• Involved in SFDC application support for end users.
• Designed System Configuration Enhancements (Dashboards, Reporting, Page Layouts, Sharing Rules, Role Hierarchy, etc.)
• Develop and Deploy apex classes and triggers from test environment to production using eclipse migration tool
• Customized tabs for among different business users group and Business centers.
• Develop and Deploy SFDC Integrations with SAP and other applications using .Net/Biztalk environment and Force API
• Created Sharing rules, Assignment Rules and Escalation Rules for Cases
• Involved in reports development
• Customize Salesforce.com page layouts, fields
• Develop Validation rules and workflows

Confidential

Cloud Engineer

Environment: Salesforce, force.com, AWS, End user applications

Responsibilities:

• Identified requirements for clients and designed appropriate business models and user interfaces (UI).
• Developed Custom objects, Fields and Validation Rules
• Defined Workflow Rules and Tasks
• Created user Roles and Profiles, Security controls and Shared settings
• Created Workflows and approval process.
• Created Test cases for deployment.
• Gone through the entire process of deployment to production
• Developed Android UI for integrating with Salesforce
• Created custom Web Services in Salesforce that was called by Android
• Drupal Implementation in AWS
• Setting up the project in AWS from the scratch.
• Set up the Development, Test, UAT and Production with Disaster Recovery Configuration.