SUMMARY

• 7+ years of IT experience in various stages of Software Development Life Cycle (SDLC) which includes over 5 years of experience as SFDC Business Analyst, Administrator, Developer and Integration Lead on Salesforce.com platform.
• Administration, Configuration, Implementation and support experience on Salesforce.com platform.
• Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Experienced in Salesforce.com CRM integration, developing and deploying custom integration solutions.
• Experience in building reusable UI components and pages with Lightning component framework.
• Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.
• Experienced in migrating attachments to Files using magic mover tool.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Excellent experience working with salesforce.com sandbox, production environments, and Force.com Plug-in environment using Eclipse IDE.
• Extensive experience in various UI widgets using JavaScript libraries (JQuery) and developing Rich Internet Applications RIA.
• Experience in SFDC development using Apex Language, Apex Trigger, Apex Classes, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers, Visual Force, Force.com IDE, Dashboards, SOQL, and SOSLs.
• Experience with databases and programming languages - MySQL, jQuery andPHP
• Experience in handling Web Service Calls using REST/SOAP API’s.
• Experience in writing Test Classes to maximize test code coverage for production deployment.
• Designed various Custom Objects, Custom Fields, Role Based Page Layouts, Custom Tabs, and Custom Reports as per the client requirements.
• Implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, entity relationships and Email generation according to application requirements.
• Experienced in working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center and Chatter.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
• Experience in migrating data from legacy systems to Salesforce using Apex Data Loader.
• Expert in capturing, analyzing, documenting and realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, DocuSign App Exchange, Service Cloud, Sales Cloud, AJAX, Workflow & Approvals, Dashboards, Report, Custom objects, Force.com

User Interfaces: Eclipse, Force.com IDE, Apex Data Loader

ETL Tools: Loader, Connect offline, Salesforce-to-Salesforce, Apex Explorer

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer, SFO, CA

Responsibilities:

• Analyzing all the salesforce shield limitations and requirement gathering before entering into design phase.
• Interacted with various business team members to gather the business needs along with the documentation.
• Identified the fields which needs to be encrypted as a part of Shield Platform Encryption
• Documented all the necessary changes where has to be made accordingly in case of Apex Classes, Triggers, Validation rules, Workflow rules by considering it shouldn’t impact any other areas of the platform.
• Involved in all the technical & functional discussion with team on how the project needs to be implemented and report the project progress to the top management as weekly basis.
• Creation of licensed and managing shield platform encryption keys.
• Worked with Informatica team for import and export of huge amount of data which includes records, files, chatter and attachments into salesforce.
• Worked with Salesforce support for requesting the backend sync process of the data for encryption.
• Inactivating all the triggers, validation rules and workflows before deploying mass data back into salesforce to avoid any failures or firing of any validation rules or triggers.
• Designed System Configuration Enhancements (Dashboards, Reporting, Page Layouts, Sharing Rules, Role Hierarchy, etc.)
• As part of shield limitations, also created a trigger to automatically update any required data on some of the fields by bypassing all the impacts.
• Got an opportunity to work in Integration project with "Lending Tree". As part of this project Mule Soft was used to Integrate to Salesforce with get's the data from "Lending Tree".
• The main intension was to make all the integrations centralized with Mule Soft.
• Worked on Lead Management scoring on how all the leads get created with the third-party integrations and various other teams.
• Worked on customer portals and communities administration.
• Worked on Service Cloud Communitiessharing Business Process Extend them across Customers and Partners.
• Apart from shield project also worked on regular BAU Cases on daily basis for any changes or new business requirements.
• Developed Lightning Components as part of migration from Classic to Lightning on one of the customers facing sites called “Ticket Tracker”.
• Handled priority Salesforce tickets and interacted directly with the appropriate business line users to understand and resolve the issue.
• Improved performance by using Lightning Data Service which reduces server calls.

Environment: SFDC, Apex, SOQL & SOSL, Visual Force Pages, Data Loader, Force.com. Salesforce.com-Service cloud, Methodology Agile-Scrum, Data Loader, Reports, Lightning Components, Salesforce Community Cloud.

Confidential

Salesforce Developer, MD

Responsibilities:

• Worked on live integration with third party system using Salesforce Lightning.
• Developed various Apex classes and Controller classes for various functional needs in the application.
• Created and used various Lightning Application and Lightning Components in responsive manner.
• Created and used Custom Metadata to make some parameters configurable in Salesforce Lightning.
• Integrated REST web services with Lightning Component.
• Involved in writing the validation classes using validation rules and writing the client side scripts using JavaScript.
• Handled URL Parameter passing in Lightning Application and Lightning Components.
• Worked on validation rules for input fields in Lightning Component.
• Utilized Node.js, React and Angular for scalable website architecture and real-time technology.
• Included and used VF Page inside Lightning Component and added SLDS (Salesforce Lightning Design System) for styling in VF Page so that it looks like Lightning Component.
• Created VF Page and included Lightning Component in it.
• Constructed RESTful API's using PHP, Node.js, and MySQL/PostgreSQL
• Analysed and converted Business workflows to Salesforce workflows and assigned workflow alerts.
• Experience in handling Web Service Calls using REST/SOAP API’s.
• Developed Reports and Dashboards according of the business requirements and customized the existing Reports as per the Change Requests.
• Design, develop and test HTML5, CSS3, Bootstrap, JavaScript, jQuery and React.JS that meets accessibility and web browser standards for website.
• Used JAVASCRIPT to add dynamic data from the database to HTML pages which involved AJAX calls.
• Created profiles and implemented object level, field level and record level security.
• Created various validation rules to validate the data.
• Included and used multiple Lightning Components in one Lightning Application and handled Save as Draft functionality with different Objects in one Lightning Component.
• Created and used multiple Application Events and Component Events in Lighting Application.
• Used SLDS (Salesforce Lightning Design Systems) to style Lightning Components.
• Created test classes to cover all the test scenarios of Apex Classes.
• Deployed Custom Metadata, Custom Object, Lightning Application, Lightning Components and Apex Classes using Change Set.

Environment: Salesforce.com platform, Lightning Components and Controllers, Apex Language, Service Cloud, Validation Rules, Custom Objects, Inbound and Outbound Change Sets, JavaScript, Eclipse IDE Plug-in.

Continental

Salesforce Developer, Fort Mill, SC

Responsibilities:

• Work with internal stakeholders (sales, sales ops, support) to ensure that the configuration supports business requirements. As required manage SFDC enhancement projects to support business needs.
• Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.
• Identified issues related with PHP development to different customers varying from senior managers to varied technical personnel.
• Created Custom Objects, Tabs, Record Types, Organization wide default settings, Sharing Rules, Queues, and Groups as per the business requirements.
• Implemented routing between components using React router
• Developed data formatted web applications and deploy the script using HTML5, XHTML, CSS and Client side scripting using JavaScript.
• Worked in using React JS components, Forms, Events, Keys, Router, Animations and Redux concept.
• Created a technology blog website using CSS, JavaScript, HTML, and PHP
• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
• Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Created the Validation rules on various objects. Also, created Assignment Rules on Opportunities object to assign the Opportunities automatically to various groups of users based on the region.
• Analyzed and converted Business workflows to Salesforce workflows and assigned workflow alerts.
• Developed Force.com site to give read access to all the data to employees within the company and make this site as Intranet application by restricting based on the IP address.
• Developed Reports and Dashboards according of the business requirements and customized the existing Reports as per the Change Requests.
• Utilized JavaScript and JQuery to improve the overall design and UI of campaign websites.
• Implementation of Salesforce Service Cloud from Business case to operation.
• Experience in troubleshooting SOAP and other schema errors from external WSDL files.
• Performed Data Management, including Data Integration from external data sources using APIs, web services as well as importing and exporting large volumes of data.
• Data migration and updates through the tool provided by Sales force.com and Apex Data Loader in Sales force.com
• Designed, build, test and deploy enhancements toSalesforcecustom Objects, UIs, Workflows, Triggers, Alerts and Reports withinSalesforceusing Apex and Force.com.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
• Worked on Service cloud console application to create a new VF view of different cases at a time inform of tabs.
• Created and given permissions to applications, objects, Apex Code, IP Access, Login hours, Tabs, Customization permissions based on profiles.
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the company with respect to salesforce.com implementation.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential

SFDC Developer

Responsibilities:

• Analysed the business requirements and converted them into detailed technical requirements for better understanding purpose.
• Developed Objects, Fields, Validation rules, Triggers, Approval processes, and custom code in various systems to address and improve new and existing business needs.
• Developed and maintained validation rules and Triggers to maintain the quality of data and data manipulations between different objects
• Designed and build unique, internal and external customer-based solutions for extending the value of ourSalesforceapplication Using Apex, Visualforce and Force.com IDE.
• Developed Apex Classes and Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Performed Salesforce.com data Integration using APIs, Batch Integration.
• Developed Validation rules on various objects. Also, created Assignment Rules on Lead object to assign the Leads automatically to various groups of users.
• Created and Maintained the Sharing Rules for giving the access on the records individually, Role and Subordinates and Public Groups as well.
• Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Extensive experience with data migration into SFDC for objects including but not limited to accounts, contacts, cases, leads and opportunities.
• Experience on SFDC business workflow (different entities like opportunity, leads, account, assets etc.).
• Developed reports and dashboards using Salesforce Reporting Feature and assigned the permission to the Custom report folders based on the roles.
• Integration of Sales cloud with external information systems using SOAP API web services.
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the company with respect to salesforce.com implementation.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex (Classes, Controllers & Triggers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Data Loader, Sandbox, HTML, Java Script, Eclipse IDE Plug-in Salesforce Developer