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Senior Production Support Analyst Resume

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SUMMARY

  • Integration Specialist with over 12+ years of IT global experience including 4+ years in US and rest years across various cities in India.
  • Performed various roles with strong design and development hands on experience, Technical Architect and Support analyst in Enterprise Middleware space.
  • Designed and developed many critical high performing applications using multiple technologies including Oracle Fusion SOA, BPM, B2B, AIA products and MuleSoft.
  • Working as a Software Development Engineer on Oracle SOA, AIA, BPM, B2B and J2EE technologies, Mulesoft ESB(concepts), PEGA, Denodo virtualization, for Confidential Corporation.
  • 1+ year experience on administrating mobility platform for Confidential . Working as a platform admin managing iOS/Android - Hybrid applications.
  • Using NodeJS, SailsJS, AngularJS, Cordova Shells, Apple Developer Portal.
  • Expertise in the area of SOA and Java Technologies.
  • Poses excellent technical and interpersonal skills. Good team player and leading the team of 10 developers/support/admin for multiple projects in both US and India.
  • Experienced in Retail and CRM domain involving analysis, design, implementation and support of the Oracle Fusion Middleware based middleware applications.
  • 10+ years of experience in Oracle Fusion Middleware Technologies. (AIA 3.0, AIA 2.4, BPEL, ESB, ODI, BAM and ESB).
  • Experience in Oracle Enterprise Manager (OEM)
  • Experience with multiple SAAS systems Salesforce, Workday, Ariba, Concur, Oracle On Demand, Cloud and SABA Learning etc.
  • Designed and developed EAI Broker Queue by leveraging WebLogic JMS and Oracle DB for Confidential Integrations.
  • Good knowledge in JSON, XML, XSD, XSL, RESTful API’s and SOAP Webservices.
  • Good understanding of security concepts TLS, SSL, Data encryption and decryption.
  • Designed and developed Integrations with multiple Cloud vendors to meet Confidential and Confidential security guidelines.
  • Good understanding and hands on with DevOps methodologies and built CI/CD pipelines using Teamcity, Github tools.
  • Experience with Agile methodologies, Scrum and Kanban.
  • Expertise in Java Messaging concepts. Designed and developed applications using various WebLogic JMS, Active MQ.
  • Experience with multiple version control systems like TFS, GIT and CVS.
  • Responsible for delivering the work time-to-time reaching the client Deadlines very efficiently.
  • Good experience with tuning of JVM to achieve better performance.
  • Experience with building and configuring/administrating of high available systems with Active-Active, Active-Passive topologies in Mulesoft and Oracle Fusion Middleware.

TECHNICAL SKILLS

Middleware Technologies: Oracle Fusion Middleware/ SOA 12c, 11g, 10g, MuleSoft ESB concepts

Integration Tools: Oracle BPEL Process Manager, Business to Business, ESB, Web Service Manager, Business Activity Monitoring, JDeveloper, Proxy and Business Services

Admin tools: Oracle Enterprise Manager(OEM)

Products: Retek (RCOM, Basics of (RMM, RMS))Oracle B2B

Applications: Application Integration Architecture (Oracle AIA PIP’s and packs)

Languages: Java/J2EE, XSLT and XQuery.

Databases: Oracle 10g, 11g, 12c, SQL Server

Internet Technologies: HTML, Java-Script, XML

Server Side Technologies: JSP, Servlets

Web and App Server: Oracle App Server, BEA Weblogic server, Tomcat

Tools: Oracle JDeveloper (10g, 11g, 12c), Anypoint studio, Eclipse, Visual Source Safe and CA Associates Harvest, SQL Developer ELK, Teamcity, Splunk, github

Platforms: Windows 9x/2000/XP/2003 and Unix/Linux

PROFESSIONAL EXPERIENCE

Confidential

Architect/Lead delivery

Environment: Oracle SOA 12c BPEL, Workday, Salesforce, SAP FI, Ariba, Concur, Multiple homegrown systems, File servers, SQL server 2013

Responsibilities:

  • Complete Fusion integration delivery, including Platform Infrastructure and delivery.
  • Resource planning, leading technical interviews for consultant recruitment and managing them in development and operations.
  • Requirement gathering, analysis by collaborating with business stakeholders.
  • Technical design sessions, decisions on technology stack.
  • Participating DSU’s for User story updates and back log grooming.
  • Leading development teams, helping them with technical challenges on day to day basis.
  • Working with Quality teams for QA, UAT cycles.
  • Business user trainings and supporting them in UAT cycles.
  • Knowledge transfers to operations teams and preparing the runbooks.
  • Leading Major incident resolutions and driving root cause analysis.

Confidential

Senior Developer Engineer

Environment: Cordova, NodeJS, SailsJS, Angular, iOS, Android, GitHub, teamcity, Confidential Cloud platform, MongoDB, Apple Developer portal, ELK, elastic search, Splunk, New Relic.

Responsibilities:

  • Maintain/Deploy Confidential home developed Mobility Admin applications in Confidential Cloud PaaS.
  • Develop admin related applications using SailsJS and run on Node environment.
  • Improve the user experience and Cordova App Shell analytics.
  • Support various Confidential mobile compliance applications like Small Form Factor (Phone compliance), BeyondtheEdge and BrowseIntel (Catalogues of 70+ hybrid applications).
  • Work towards complete automation
  • Implementing DevOps tools for CI/CD, unit test automation, build automation.
  • Participating DSU’s for User story updates and back log grooming.

Confidential

Lead Integration Developer

Environment: Custom Built Applications, Oracle JDeveloper, Oracle WebLogic server 10.1.3, Oracle WebLogic JMS, Oracle SOA Suite 11g, BPM 11g, B2B 11g, Oracle11g DB.

Responsibilities:

  • Analysis of Oracle B2B and BPM systems for use case and decision making of technology stack.
  • Participating in requirement gathering and analysis by collaborating with Order Operations team.
  • Design guidelines and security setup of BPM SSO with SAML2.
  • Configuring B2B channels to different distributors.
  • Developing BPM workflows and business rules.
  • Developing BPEL and mediator components.
  • Configuration custom view in BPM workspace
  • Integration WebLogic server to AD.
  • Preparing deployment scripts.
  • Working with QA team through testing cycle.
  • User trainings and support team transition.

Confidential

Senior Production Support Analyst

Environment: OEM, Oracle SOA 11g, Oracle SOA 10g, Oracle JDeveloper Oracle WebLogic server 10.1.3, Oracle Application server 10g, ant scripts

Responsibilities:

  • Leading and guiding team in infra setup for new integrations
  • Initiated OEM tool in use at Confidential .
  • Playing an architect role for newer initiatives at Confidential
  • Involve in resource allocation, provide estimates and regular updates on status to business team.
  • Understanding the client requirements Business Requirement documents.
  • Involve in requirement gathering, creation of functional design
  • Regular calls with client contacts to understand the requirements.
  • Raise issues in the Issue Tracker and get clarification from client on a regular basis.

Confidential

Senior Integration Developer

Environment: SAP ERP, Revpro, Ariba, Hyperion, Oracle JDeveloper, Oracle WebLogic server 10.1.3, Oracle WebLogic JMS, Oracle SOA Suite 11g

Responsibilities:

  • Resource planning, leading technical interviews for consultant recruitment and managing them in development and operations.
  • Requirement gathering, analysis by collaborating with business stakeholders.
  • Technical design sessions, decisions on technology stack.
  • Leading development teams, helping them with technical challenges on day to day basis.
  • Working with Quality teams for QA, UAT cycles.
  • Business user trainings and supporting them in UAT cycles.
  • Knowledge transfers to operations teams and preparing the runbooks.
  • Leading Major incident resolutions and driving root cause analysis.

Confidential

Senior Integration Developer

Environment: Siebel CRM, Oracle CRM OnDemand, Salesforce CRM, Eloqua cloud, Informatica MDM, Oracle 11g, Oracle 10g, Oracle App server 10.1.3.4, Oracle JDeveloper, Oracle WebLogic server 10.1.3, Oracle WebLogic JMS.

Responsibilities:

  • Resource planning, leading technical interviews for consultant recruitment and managing them in development and operations.
  • Requirement gathering, analysis by collaborating with business stakeholders.
  • Technical design sessions, decisions on technology stack.
  • Involve in requirement gathering, creation of functional design
  • Involve in the Technical Design and Build.
  • Involve in preparing Test Scripts.
  • Involve in Testing (Unit Test, Assembly Test, E2E Test, and Performance Test) in different environments.
  • Working with QA Team for testing.

Confidential

Technical Architect and senior developer

Environment: ESB, Java Oracle 11g, Oracle App server 10.1.3.4, Oracle JDeveloper

Responsibilities:

  • Leading Team and involve in resource allocation, provide estimates and regular updates on status to onshore team.
  • Understanding the client requirements Business Requirement documents.
  • Involve in requirement gathering, creation of functional design
  • Analysis of the existing code and identifying ways to implement the same using ESB.
  • Regular calls with client contacts to understand the requirements.
  • Raise issues in the Issue Tracker and get clarification from client on a regular basis.
  • Implement the resolutions given by Client.

Confidential

Senior Developer/ Team Lead

Environment: BPEL, ODI, ESB, BAM, XML, Java, B2B, Oracle 9i

Responsibilities:

  • Went Onsite for Functional requirement gathering and Technical designing.
  • Leading Team and involve in resource allocation, provide estimates and regular updates on status to onshore team.
  • Understanding the client requirements Business Requirement documents.
  • Analysis of the existing code (eWays) and identifying ways to implement the same using BPEL and ODI.
  • Regular calls with onshore contacts to understand the requirements.

Confidential

Developer

Environment: Java, XML, Webservice, SOAP, BEA Weblogic server

Responsibilities:

  • Analyzing and Designing the Use cases
  • Implementing the Use case(build)
  • Implementing JUnits
  • JUnit Testing
  • Testing with SOAP UI.
  • Bug fixing
  • System Environment Setup person.

Confidential

Developer

Environment: Java, JDBC, EJB, Swings, JBoss, Oracle 9i.

Responsibilities:

  • Analyzing the existing code and develop code for enhancement
  • Done Db Performance Tuning
  • Written Code for JUnits
  • JUNIT Testing
  • Defect Fixing.
  • System Environment Set upper, Guide

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