EXECUTIVE SUMMARY:

• Problem Solving Manager with proven innovative and process improvement capabilities and over 13 years of Information Technology experience supporting and managing projects.
• Possesses solid leadership skills with the Software Development Life Cycle (SDLC) and interacts effectively with clients while keeping project teams on track.

EXPERTISE IN:

• Project Management
• Business Analysis
• MS Visio
• Requirements Gathering
• Wireframes or UI Design
• Process Flow Diagrams
• MS Project
• Functional Design
• Strategy Management

PROFESSIONAL EXPERIENCE:

Confidential, Washington, D.C.

Lead Business Analyst / Business Analyst Manager

Responsibilities:

• Manages business analyst requirements schedule and identifies milestones for key project successes.
• Participates in the scoping process and provides estimates of team’s efforts to complete project work.
• Created a SharePoint progress tracking system that delivers reports to all levels of management during a project.
• Decreased the number of project related defects by 30% by designing and implementing a peer review process.
• Establishes and maintains effective relationships with the client that aided in negotiations for project scope.
• Identifies and communicates risks of projects on a weekly basis to ensure timely in - scope project delivery.
• Trains junior business analysts how to properly elicit, write and develop business and functional requirements.

Confidential, Atlanta, GA

Management Consultant

Responsibilities:

• Managed small sized projects through complete SDLC and provided training to clients during UAT.
• Assembled and managed team of 5 Business Analysts to execute project tasks of internal firm initiatives.
• Performed current state analysis and assesses capability gaps to identify process improvement opportunities.
• Facilitated JAD sessions to gather, prioritize and organize functional and nonfunctional requirements.
• Provided wireframe examples of Web User Interface to web developer for guidance of tool functionality.
• Led small team of developers to redesign Share Point site to meet business needs of client.
• Led team effort to assess organization’s PM practices and recommended standardized approach.

Confidential, Atlanta, GA

Senior Business/Financial Analyst

Responsibilities:

• Led SDLC process to build application that performed daily time audits and saved Confidential over $20,000 in FY2009.
• Provided visual representations of Web User Interface to web developer for guidance of tool functionality.
• Developed process for managers to request project updates and streamline information to team members.
• Utilized MS Visio to create process flow diagrams for departments to identify opportunities to decrease costs.
• Analyzed departments’ expenses and created executive P&L reports to help identify areas for growth.

Confidential, Atlanta, GA

Senior Business Analyst/Project Manager

Responsibilities:

• Managed multiple revenue generating projects and ensured that all were completed on time and within budget.
• Conducted JAD Sessions and performed interviews with the client to collect and aggregate business requirements.
• Documented business requirements and translated them into functional design documents for development team.
• Led internal and external client meetings to communicate roadmap of all project milestones and deliverables.
• Prepared status and financial reports and distributed them to the project director, sales manager and client.
• Provided guidance and use case scenarios to Quality Assurance resources to decrease product defects.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Created business, functional and non-functional requirements documents in accordance to SDLC standards.
• Used MS Visio to display various process improvement initiatives to management to decrease performance costs.
• Significantly decreased client reported errors through robust quality assurance planning and testing.
• Created automated test scripts and executed them through Hewitt’s in house testing tool, Echo.

Independent Web Developer

Confidential, Atlanta, GA

Responsibilities:

• Utilized SDLC methodologies to provide strong user acceptance testing and gather application requirements.
• Conducted interviews with client to collect the business requirements of web application initiative.
• Recommended and managed appropriate database infrastructure and web technology for organization.
• Designed GUI mock-ups for display and provided MS Visio process diagrams for functionality of application.

Confidential, Atlanta, GA

• Developed JSP based web pages that improved operational functionality of project management application.
• Integrated data to create graphical representation of statistical data used to monitor project milestones.

Confidential, Atlanta, GA

• Designed layout and maintained content of the initial web sites of a school and a non-profit organization.
• Developed the first data-driven web site that increased exposure by 80% for a non-profit organization.

Confidential, Rochester, NY

Business Systems Analyst

Responsibilities:

• Interfaced with client to identify business need and elicited business requirements for software application.
• Identified the solution scope and recommended a solution approach that would best suit client’s needs.
• Implemented the strategy that decreased client’s costs 70% and documented project specifications.