OBJECTIVE:

A result driven, detail oriented and organized team player with strong Functional and technical analytical expertise looking to obtain a position within an organization that allows me to utilize my Business Systems Analyst, Project Management, Procurement and Process experience, knowledge, and skills while offering new opportunities for growth and development.

TECHNICAL SKILLS:

• Microsoft Windows
• XP
• Vista
• MS PowerPoint
• MS Word
• MS Works
• Ms Access
• Radix and USA 3000
• People Soft
• Check Faxx
• Lawson
• Peach tree
• Great Plains
• Quick Books
• Viper
• Siterra
• Casper
• Remedy
• Concur
• Adesso
• Navision
• Microsoft Excel
• Quattro pro
• Silver Lake
• Total systems
• AS400
• JD Edwards SAP
• MS Outlook
• Internet Tools and NCR
• Get Paid
• EZ Suite
• Sales Force
• Sage Software
• Share Point
• ADP
• Sample Systems Management (SMS)
• Statistical Product and Service Solutions(SPSS)
• Predictive Analytics Software (PASW)
• Ariba
• SRM 5
• SRM 7 (SmartKart
• IBX procurement Cloud/ Supplier Risk Management)
• Kayako (Fusion)
• Regional work flow
• SHARP (SAP based HR System)
• Spend Performance Management (SPM)
• Business Intelligence (BI)
• SharePoint
• Coupa
• Product Lifecycle Management (PLM).

PROFESSIONAL EXPERIENCE

Confidential, IL

Business Systems Analyst III/Cash Flow Process Lead/Procurement Operations Analyst

• Managed Projects several projects within Procure to Pay/ Source to Pay function. Assisted with identifying mapping UNSPSC (United Nations Standard Products and Services Code) with GMCS (Global Material Group Classification Structure), ZBB (Zero base Budgeting), OB10/Tungsten, Regional Work flow (RWF).
• Assisted NA & LA (North America / Latin America) Transformation Team to support the Regional Procurement Center implementation. Assignments included FIT GAP analysis for Procurement processes, Spend Area Card template development, support buying channel identification and analysis, and represented NA on the global team that selected the new Procurement tools.
• Using Agile, SDLC (Systems Development Life Cycle) & hybrid methodologies, implemented/ updated/maintained vendors set up, Catalogs, web forms in Coupa Content. Worked closely with CapGemeni, Accenture Procurement operations team, IBX & Coupa supplier services and IBX support desk to monitor outstanding issues/tickets
• Served as subject matter expert (SME) for Coupa, SmartKart, Content Work Bench, Catalog Management/ VMaaS (Vendor Master as a Service), Master Data Team, Business Intelligence, Spend Performance Management (SPM), Accounts Payables, Zycus (source to pay suite - includes e-Sourcing, Contract management, Supplier Management.
• Provided Dashboard Metrics/ Reporting for various business units via Excel/ Remedy/SAP/SmartKart/Business Intelligence/Content Work Management/ Coupa etc.
• Improved the existing Procure to Pay Process by assisting Stakeholders for NA & LA users by expediting access to the technology tools required; providing focused and enhanced user training based upon roles and responsibilities; and proactively identifying problems and work with cross functional teams to resolve.
• Configured/ assisted in system planning parameters/blueprints to reflect business rules and desired output; provides recommendations for improvement. Created functional/technical documentation for procedures.
• Led issue resolution process for associates within company for indirect procurement. Partnered with Accounts Payable, Buyers, Master Shoppers, VMaaS team, Spend Area Leads (Supply Chain), MRO team on a variety of initiatives.
• Worked closely with Capital Engineering team (Project Managers & Sr. Project Managers) / Capital Finance team with projects /purchase requests on WBS (Work Breakdown Structure) purchase orders. Assisted buyers/Procurement group to calculate spend based on the category and forecast spend for future years.
• Assisted with Coupa System Rollout. Defined functional requirements for Coupa implementation by performing gap analysis and documented required capabilities for Coupa.
• Participated in planning sessions with the project team to analyze business requirements, and help define the proposed solution. Assisted with UAT (User Acceptance Testing) developed implementation plans, milestones, and training manual along with delivering training guides for procurement system.
• Completed Integration, Regression UAT testing for Change Requests and enhancements according to business needs. Reported defects and work with IS to fix the defects before the go-live.
• Developed, designed and managed dashboards (reports), saved searches & reports in Coupa Procurement system.
• Defined, designed, and documented business flows and processes. Interacted with the stakeholders, business owners to map applications to best practice business processes and conduct gap analysis.
• Served as the key resource for all technical issues and provide technical support and management escalation when required. Assisted business owners/ end users with policies and procedures, including training guidelines.
• Gathered, understood and document business objectives, specifications and requirements on medium/ large size projects. Managed various projects, including new product roll-outs and provide high level training to users Globally on Coupa, SRM7 (Supplier Risk Management v7), iPaysmart. Assisted in the development of global communication materials, demos, etc. in preparation for a global deployment
• Supported 100% PO’s, System Transition, and Hyper care during the transition phase. Work closely the core teams updating/identifying Cost Object owners and having them updated in SAP/ Coupa Master Tables.
• Worked as a liaison between IT/ Business Stake holders/ Users to provide recommendations on technical solutions required for the achievement of business goals.
• Resolved issues in integration/idoc related to Read soft, IBX, Coupa, SAP. Worked closely with various modules of SAP, including FI & CO (SAP FICO).
• Executed and communicated change management strategy verbally and in writing with all levels of employees and management updated Procurement & Sharepoint portal. Engaged and collaborated with other procurement functions and support teams to meet resolve complex system and procure to pay related issues.
• Extensively worked on EDI IDOC issues. Analyzed, Investigated, manipulated data in idoc errors/ interface issues.
• Developed, scheduled and delivered playbook/guidelines to resolve integration issues to NA and LA regions.
• Managed technical questions via Remedy tickets, in person support, Procurement operations mailbox and live chats. Support end users, investigate and resolve purchase order and invoice issues (confirmations, price discrepancies, system interface problems).
• Monitor Global Integration Mailbox, North America Business Process Management (BPM) Mailbox, Procurement Audit report approvals mailbox, SmartKart Support mailbox, Source to pay (STP) mailbox, Procurement contract value approvals mailbox, and Procurement Operations Mailbox.

Confidential, Chicago, IL

IT Buyer/ Travel and Operations Procurement Analyst

• Performed transactional activities such as purchase requisition conversions in SAP for specific product groups and reviews orders for accuracy and conformance with established policies and procedures.
• Ensured governance and compliance for purchasing activities are met, while educating requisitioners on best practices for procure-to-pay/ source to pay processes. Defined, designed, and documented business flows and processes
• Assisted in the development of global communication materials, demos, etc. in preparation for a global deployment
• Maintained purchase orders as needed; Ran standard supplier management and procurement reports and analyze data to ensure proper governance, compliance and trends.
• Worked closely with buyers, suppliers, and various inter- personnel to ensure the accuracy of part numbers, item descriptions, pricing, etc. Maintained service level commitments associated with product procurement and receipt.
• Ensure governance and compliance for purchasing activities are met, while educating requisitioners on best practices for procurement processes. This includes driving accountability for timely Goods Receipt postings.
• Build and maintain strong relationships with key external supplier partners to ensure the efficiency in product procurement and timely issue resolution.
• Expedited and responded to key stakeholder procurement issues/concerns working through requester, vendor and technical resources. Provided metrics/reporting on bi-weekly/monthly basis using SAP & Excel.
• Analyzed and resolves invoice and goods reconciliations as discrepancies arise. Worked closely with SAP FICO modules.

Confidential

Auditing/Clinical Case Research Analyst

• Assist Clinical Team members in handling data queries, drug inventories, study invoice payments, enrollment tracking, and record reconciliation with site documents. Assisted with Product Quality (PQ) test case development, & Assist in development of training materials. Prepared data analysis for completed test records/ participants along with assisting in the preparation and refinement of audit work programs. Ran reports using JD Edwards. Worked with external professionals and specialists to complete audits and projects, filled orders. Provided recommendations for recruiting examinee’s and error case resolutions, along with various others administrative duties. Assisted with cross-functional and business knowledge to develop product quality and process alternatives.

Confidential, Lake Forest, IL

Administrative Assistant

• Being proactive in helping department head stay organized (maintaining calendar, phone support, monitoring email, etc.); also be responsive to internal and external constituencies on behalf of supervisor. Made travel arrangements and prepare detailed itineraries, input and submit expense reports along with scheduling analyst meetings, market research for best pricing availability.
• Maintain tracking list of one-on-one analyst meetings, and prepare PowerPoint presentations, based on metrics pulled from Excel and other reporting tools. Handled logistics for all institutional investor conferences, including registration creation of investor profiles, mailing of information kits. Coordinated with managers travel schedule and outlook calendar, inventory/ordering and management of office/meetings supplies, and electronics.

Confidential, Buffalo Grove, IL

Procurement/ Financial Analyst

• Conduct purchase requisition inquiries with other inter-personnel to ensure governance and compliance with best practices for procure to pay processes. Identify and resolve data quality issues. Defined, designed, and documented business flows and processes. Assisted in the development of global communication materials, demos, etc. in preparation for a global deployment. Performed problem resolution for procure- to-pay/ source to pay processes with suppliers, field personnel and Accounts Payable
• Perform routine analysis of goods receipts/invoice receipts(GR/IR) account balances for SAP systems, examine variations denoting system errors; execute assessments using Drop down Analysis for reconciliations.
• Consolidate and coordinate open GR/IR root cause analysis with other functional departments (Supply Chain, Field Tactical Procurement & SSL) & Management for further reconciliation activities to be performed. This includes monitoring those activities for ensuring timely reconciliation while providing necessary technical support.
• Provide technical support/guidance to external customers (Ops, Procurement, and Supply Chain & Vendors) on proper reconciliation process flows & systems research. Provided metrics/reporting on bi-weekly/monthly basis using SAP & Excel. Worked with various modules of SAP including FICO. Managed inventory to reorder points, minimums and maximums; Analyze sales and stock levels to ensure that reorder recommendations made by the replenishment system
• Provided support to Business Analysts on assigned project. Point of contact for misc. open unresolved invoices from Business, global shared services (GSS) & 3rd Party Vendors in EZ-Suite. Research and assist appropriate business units for processing. Assisted in the development of global communication materials, demos, etc. in preparation for a global deployment
• Perform necessary system related adjustments to a multitude of electronic documents such as; requisitions purchase orders, Invoices & Goods Receipts. Followed up on aged purchase orders and backordered materials; Maintain Supplier and Market Performance scorecards.
• Maintained proper documentation controls in accordance to GAAP and internal compliance regulations for processing 3-way match system clearings; monitor supplier / vendor performance, on time Deliveries (OTD’s) and account maintenance. Arranged selected suppliers and ensure compliance along with leading a cross-functional team to develop and implement state of the art processes for supplier management and procurement. Develop relationships with current and new potential vendors / Suppliers. Assist in the cash management/ Electronic check processing, and produce various analysis reports and reconcile various general ledger accounts on a monthly basis.

Confidential, Northbrook, IL

Accounting (Contract Assignment)

• Prepared invoices for data entry (batching, matching, coding) and approval for payment in A/P Department including transition invoices and electronic checks. Posted invoices against journal accounts and processed chargebacks. Prepared wire transfer forms for international invoices in foreign and domestic currency. Reviewed invoices accruals at month-end, monitored fixed asset forms, reconciled bank statements and credit card charges. Worked with internal finance counterpart to Book Journal Entries chargebacks using JD Edwards.
• Assisted with the I-Expense Process Vendor Compliance/Auditing, worked closely with business partners to ensure statements of work were drafted correctly. Performed billing and collection activities according to specific deadlines. Obtained client’s tax documentation, monitored vendor account details for non-payments, delayed payments and other irregularities. Organized recovery system and initiated 3rd party collection efforts. Responsible for researching customer deductions (short payments) to determine the reason and root cause of the customer deduction. Maintained customer files and resolved customer queries and generated D&B Reports.