SUMMARY:

• Consultant and Business Analyst with experience in managing and delivering multiple projects covering key areas such as Business analysis, Business Process Design, Financial Analysis, Software testing and Configuration Management, thus capture the stakeholder’s vision through elicitation.1 - year experience as Infor M3 SCM Functional Consultant that includes working on Infor M3 ERP systems, Infor M3 Security and Project Management. Result driven professional with extensive domain knowledge in Fashion, Retail, Finance, Insurance and Mortgage working on time boxed projects in a Fixed cost as well as dedicated engagement models.
• Highly proficient in requirements analysis and management working closely with the stakeholders using Elicitation techniques such as interviewing, questionnaires, brainstorming, focus groups, prototyping and translating them to data, functional, non- functional and usability requirements
• Skilled Business Analysis professional with extensive experience in Agile, Waterfall and Hybrid models of SDLC
• Drive all the phases of full life cycle implementation right from inception, analysis, design, and implementation of new processes and systems, gap and value stream analysis (AS IS and TO BE models), prototypes, design, configuration and testing, to go-live, user training and post production support
• Expert in conducting JAD sessions for the collection of Functional and Non-Functional Requirements from system users, drafting and finalizing the Business and Technical Requirement Specification documents
• Adept in multi-tasking and handling multiple tasks/projects at the same time. Maintains security, integrity and confidentiality of all Infor M3 systems
• Testing of modifications and preparation of user guide for use of modified functionality
• Developed business processes and user documentation and scripts for a Retail Client, who also purchased and used the Infor M3 Cloudsuite13.3 and 13.4 Portal
• Excellent hold on documentation viz. Requirements Traceability Matrix, Business Requirement Documents (BRD), System Requirement Specifications (SRS), Use Case documents, Test documents, Change Request Documents, User Manuals including document review, control and update on timely basis
• Well versed with designing Wireframes / Prototypes / User Interfaces using various tools such as Axure, MS-Visio, UML and review and update them progressively
• Highly competent in using tools such as MS Visio, MS Project, MS Excel, MS Word, MS PowerPoint, JIRA, Confluence and QC (Quality Center) to develop and maintain various project deliverables and artefacts
• Extensive experience with process modeling using UML tools such as MS Visio to create Process Flow charts, Swimlanes, Sequence diagrams, Activity diagrams, Entity Relationship, Class diagrams, Collaboration diagrams and much more as required
• Advanced proficiency in using various Techniques for effective Business Analysis such as User Stories, Story boarding, SWOT analysis, Business Rules analysis, What-If analysis, Risk & Impact analysis
• Academic knowledge of Tableau with experience in Data visualization and of JMP in Data Mining

TECHNICAL SKILLS:

Methodologies & Standards: Traditional and advanced SDLC models, SDLC Agile (Scrum, XP) AUML Tools MS Visio

Wireframe Tools: Axure

Testing tools: HP ALM / Quality Center / JIRA

Visualization Tools: Tableau

MS: ACCESS, SQL SERVER, My SQL

Operating Systems: WINDOWS 10 / 8 / 7 VISTA/XP, WINDOWS SERVER

Languages: C, C++, VB-Script, HTML, XML

SAS E: Miner

MSoffice, MS: Visio, MS Project, MS-Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Reading, Pennsylvania

Supply Chain Management Consultant

Responsibilities:

• Have a very good understanding of the Infor M3 Cloudsuite verticals on F&B and Fashion
• Responsible for gathering, compiling and synthesizing information with regards to technology processes or systems
• Interacted on-site with our client stakeholders
• Analyzed the M3- environment to identify various process and M3-workflows
• Analyzed and documented the specific business requirement of customer
• Mapped the process as per the customer prerequisites and delivery of the same
• Studied existing (AS-Is) processes
• Involved in discussion of To Be processes with key users, business owner
• Actively involved in Project Inception Phase
• Provided functional guidance to customers for Customer Order Management in INFOR M3
• Experienced in Customer Order Management, Procurement and Supply Chain Execution Modules.
• Managed and designed company’s standard reports for INFOR Fashion PLM
• Printed and exported printouts from the panel grid, following the current grid layouts and filters in INFOR Fashion PLM
• Create and manage various reusable, standardized data elements that can go into products as they are developed (other than materials and trims), including points of measure, grade rules, colors, color palettes, sizing tables, request types, costing elements and cost models, symbols (for care labels), seasons, and associated deliveries and suppliers in INFOR Fashion PLM
• Worked as a Team Player to achieve the targets set for the Team

Environment: Infor M3 Supply Chain Management, Microsoft office

Confidential, Chicago, Illinois

Supply Chain Management Consultant

Responsibilities:

• Skilled with M3 functionality such as Customer Order Management - order entry (all types - manual, EDI, automated), quotation management, bonus and commission, invoicing, establishment of order types
• Worked as a Support Consultant providing helpdesk solution for Customer Order Management, Supply Chain Execution and Manufacturing area
• Provided functional support for developing reports and modifications of Standard M3 outputs
• Performed gap analysis, data validation and user training
• Experienced in Customer Order Management, Procurement and Supply Chain Execution Modules.
• Prepared Functional Specification Documents for customizations requested by customer for Distribution and Manufacturing Modules of INFOR M3
• Solved incidents reported by Customers within the tight deadlines
• Guided customers for better usage of INFOR M3 in avoiding recurrence of errors.
• Worked as a Team Player to achieve the targets set for the Team
• Provided routine assistance in resolving application issues and problems and supports the needs of business client/business owners
• Provided support/guidance to external customers (Procurement, and Supply Chain & Vendors) on proper reconciliation process flows & systems research
• Managed post implementation Procurement and Supply Chain implementation support and end user functional module training
• Resolved issues customers had using Infor M3 Requisitions Center or Materials Supply Chain Management/Handhelds suite as they created purchase orders through the approval, receiving, matching and invoice payment processes

Environment: Infor M3 Supply Chain Management, Microsoft office

Confidential

Business Analyst

Responsibilities:

• Liaised communication between Business and Technology teams throughout design, development and customizing the system from Business blue print stage to Post Production support
• Conducted Discovery Workshops, perform Requirements Elicitation & Analysis to meet the desired business outcomes
• Performed GAP analysis by understanding the AS-IS system and determined the TO-BE system requirements in collaboration with the SME’s
• Created and maintained exhaustive documentation for full project life cycle from product requirements in the discovery stage to test reports for the completed modules of the application components
• Created Use-Cases, Wireframes and State Diagrams to demonstrate software architecture and interaction of system components before prototyping
• Compiled the Solution Vision Document and composed the detailed Use Case Specification Documents
• Performed Use-Case analysis using UML to capture the dynamic aspects of the application
• Ensured the accuracy and consistency of the data during the data loading process
• Developed State Diagrams, Activity diagrams and Class Diagrams in MS Visio using UML for various modules of the project
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries
• Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues
• Competent in liaison, risk management, crisis management, business relations with a professional attitude thereby successfully collaborating with technology & service delivery managers and subject matter experts to synergize the deliverables & delivery methodologies
• Created Process Flow Charts, Business Requirements Documents, Functional Specification Documents
• Developed Test Plan and Test cases based on the Use cases and Functional specifications and performed manual testing of the functionality of the application by inserting varying data on different test runs
• Actively involved in the development and evolution of business architecture based on business roadmap
• Closely managed the RFI and RFP development and assisted with feasibility studies
• Worked closely with the Project Managers to monitor and control the Project health throughout the development phase
• Communicated and collaborated with Stakeholders as needed in regard to project deliverables including managing expectations, presenting and interfacing with Sponsor(s)
• Reviewed Change Requests and performed Impact Analysis for the Change implementation
• Performed UAT and run a pilot with Stakeholders
• Obtained Sign-off on each Release and outline a roadmap for next Rollout

Environment: MS Visio, UML, MS Visio, Oracle SQL Developer, MS Project, Microsoft office, JIRA

Confidential

Business Analyst

Responsibilities:

• Conducted Discovery Workshops and performed Requirements Elicitation
• Understood the Problem Statement, proposed Vision Solution and prepared Solution Scope, Exclusions, and Success Criteria
• Developed Requirements Specification Document, Functional Specification Document and updated those progressively
• Performed Document review, update and version control throughout the project lifecycle
• Assisted Project Management team to develop Project Management Plan document
• Identified and classified any potential risks based on criticality and plan mitigation to reduce/eliminate risks
• Oversaw the Implementation Rollouts and leveraged the delivery of essential key reports progressively
• Performed Internal UAT and run a pilot with Stakeholders
• Developed Test Plan and Test cases based on the Use cases and Functional specifications and performed manual testing of the functionality of the application by inserting varying data on different test runs
• Followed the UML based methods using MS Visio to create Flowchart, Use Case, Activity/State Chart, Process, Sequence, and Collaboration Diagrams
• Obtained Sign-off on each Implementation and outlined a roadmap for next Rollout
• Communicated and collaborated with Internal and External Clients as needed in regard to project deliverables including managing expectations, presenting and interfacing with Sponsor(s)
• Made decisions and communicated trade-offs and risks, drove key decisions across projects
• Administered Project Closing by submitting the closure reports and corresponding documentation

Environment: MS Visio, UML, MS Visio, Oracle SQL Developer, MS Project, Microsoft office, JIRA

Confidential

Financial Analysis - Team Lead

Responsibilities:

• Designed and implemented KPIs, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability
• Managed schedule, milestones, scope, change requests, risks, issues and communication plan to exercise control on any cost over runs and optimize project performance
• Assisted in identifying financial status by comparing and analyzing current actual results with plans, forecasts, budgeted targets and prior year financial analyses
• Worked in conjunction with the business intelligence team to produce clear reporting, problem solved issues, and worked across departments to enhance the use of data and analytics throughout the firm
• Coordinated and direct the development and maintenance of reliable financial planning and forecasting models and systems to support strategic decision making, business expansion and regulatory activities
• Determined the investors capital commitments and enter numerical data into database in a timely and accurate manner and providing market value, historic cost as per financial statements and update reports
• Analyzed the industries portfolio based on The Global Industry Classification Standard classification.
• Prepared monthly reports & daily activities of company’s performance in the central application
• Performed Statistical Reporting to measure Business health and liaise communication with Process Heads/Clients to identify opportunity areas and implement process improvement plans
• Lead cross-functional project teams and collaboration with management to determine and translate business requirements into process solutions
• Oversaw quality assurance and ensure appropriate levels of end-to-end testing resources to deliver the required quality standards
• Engaged with Internal Stakeholders to drive decisions, communicate trade-offs and risks corresponding to process related issues and updates
• Scheduled calendars of Senior Management for Quarterly Business Reviews and Global project meetings

Environment: MS Word, MS Excel, MS PowerPoint, MS Access, Reverse soft, McDonald’s Loan System