PROFESSIONAL SUMMARY:

• Sr. Functional / Business Analyst with 7+ years of experience in business process analysis/modeling, business requirements gathering, database design and development of Web Based, and Client/Server applications.
• Proficient in business process modeling, documentation, and testing using Rational Suite (Rational Rose, RequisitePro, SoDA, Clear Quest, Robot) as well as MS Visio and MS Project in combination with UML 2.0 diagramming techniques.
• Experienced HR Business Systems Analyst & Employee Benefits, strong functional background in HCM/HRIS, Benefits Administration and Benefits Systems along with experience with HR Systems implementations.
• In - depth knowledge of creating use case, activity, logical, component and deployment views with rational tools to extract business process flows and workflows thereby helping development and quality assurance teams in understanding the requirements.
• Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator with excellent interpersonal skills
• Strong expertise supporting CRM, HRIS and multiple proprietary business systems
• Experience with creating and delivering reports: Commission Reports, Processing Expense Reports, Desktop Underwriting, Accounts Payable, ADP Payroll, Standard Operating Procedures
• Business requirement documentation, systems integration testing, end user acceptance testing (UAT), as well as system regression testing for multiple HRIS projects including system conversions, system upgrades and quarterly & annual configuration updates to PeopleSoft HRIS 8.8 & 9.1.
• Implemented and maintained changes affecting HR records within Workday.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Creating weekly JIRA status reports and tracking status of enhancements, defects and tasks weekly.
• Hard working, positive thinking, self starter with a strong goal orientation
• Excellent meetings facilitator with excellent inter-personal and conflict resolving skills.
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.

TECHNICAL SKILLS:

OOAD (OOA/OOD), RUP, UML, SDLC, Waterfall, QA, WAP,CVS,TEAMMATE, MS Access, SQL Server, Oracle DBA, Windows 98/2000/XP/7/8, basic UNIX, HTML, basic DHTML, XML, MS Office Suite-Excel Macros, Project, Visio, Adobe Photoshop, Flash, Rational- Rational Rose, Rational XDE, DOORS, RequisitePro, CaliberRM, Crystal Reports, various NIKU products, C, C++, Sharepoint, Docushare, BASIC, Intermediate level-Visual Basic

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Sr. Functional Analyst / Business Analyst / PeopleSoft HCM

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement
• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Production support of Oracle EBS and Oracle Cloud (Fusion) HR applications: Core HR, Advanced Benefits, Manager Self Service, Employee Self Service, Fusion Goals Management, and Fusion Performance Management.
• Compile the statistical information and prepare reports relating to payroll, recruiting, compensation, training, employment etc. utilizing the HRIS systems.
• Participate in discussions and team meetings for improving the efficiency for data conversion and global template solution. Training end users for using the Workday HRIS system through workshops.
• Responsible for documentation for day to day Oracle HR/ERP end user questions and resolutions for Human Resources Service Center.
• Primary support person for HR, Benefits, Recruiting and Compensation departments to assist in resolving any technical or functional issue that came about having to do with PeopleSoft.
• Analyzed Business Requirement Documents and created Use Case Diagrams & Activity Diagrams using MS Visio and Rational Rose to support the design phase and make sure that the development team has a clear picture of the requirements & functionality of the system.
• Developing and customizing applications on Peoplesoft HCM 9.2.
• Actively involved in validating the requirements and applying the agile framework throughout the SDLC. Used Agile and XP methodologies performed roles of Scrum Master following sprint sessions and used Rally software extensively to write User Stories, assign tasks to individual team members.
• Developed conversion programs to convert the data from the legacy to the HCM modules such as (HR, Base Benefits and Employee Self-Service) for acquisitions.
• Worked on Production Support tickets related to both PeopleSoft HCM 9.2 and Financials 9.1 HR, Benefits, Position Management, Payroll, Time & Labor.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Managed PeopleSoft HCM (Human Capital Management) and Supply Chain Management planning, updates, releases and rollouts providing interface between client and development teams.
• Created HR metric reports including source of hire, diversity metrics, cost of hire, time to fill, performance reports and turnover reports.
• Closely involved with the tax-rules depending on the jurisdiction for different exceptions working with ADP payroll data.
• Configured and tested HR and Payroll functionality. The activities included Configuration of personnel administration infotypes, personnel actions, and reason codes.
• Payroll System Administrator, use Kronos system to edit punches and input PTO as well as efficiently manage all human resource forms. Analyze ACD phone report data and advise scheduling needs. Create user ID’s for all applications and Individual PC setup for new hires.
• Built custom interface to synchronize Chartfield data between PeopleSoft Financials and HCM system.
• Worked in the project involving maintenance of existing PeopleSoft HR applications and also enhancement and development of the new PeopleSoft Enterprise HR applications on the customer needs as part of the organizational development.
• Gathered requirements to build an interface that loads employee demographic and PeopleSoft specific data directly from the HR system. Employee data appears in the Workforce Timekeeper application within 20 minutes.
• Reviewed, tested, and implemented HRIS system roll-outs and/or patches by collaborating with the necessary parties, both internal and external.
• Performed Unit and Integration testing with the development team as well as User Acceptance Testing and Regression Testing of the application using QTP, Quality Center and Jira.
• Followed Agile - Scrum methodology and enabled requirement prioritization to feed into the requirements backlog, which in turn fed the development backlog and stories.
• Develop and present application and query training documentation for new PeopleSoft users. Assist Benefits department through three successful open enrollments. Primary support for PeopleSoft HRMS.
• Responsible for multiple PeopleSoft HCM implementation including Oracle Fusion, and Cloud services.
• Experience with the Taleo recruiting and onboarding implementations software.
• Responsible for project implementation using OUM (Oracle Unified Methodology).
• Created project plan, managed and implemented Enterprise-Wide & Attendance System and Enterprise-Wide HRIS System.
• Maintaining and updating the HRIS database information for all employees across various client sites in the US and participating in HR related projects such as performance reviews, benefits enrollment etc.
• Involved in applying upgrades and patches using Oracle PUM for PeopleSoft HCM 9.2.
• Managed employee database on PeopleSoft HCM.
• Reported defects to the development team and tracked defects in JIRA.
• Configuring HR structures and organization structures to meet the business requirements.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Identified various frequently used modules within the application as well as the peak user volume for load testing purposes.
• Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing.

Environment: PeopleSoft HCM 9.2, Microsoft Office Suite, MS Office, Access/Visio/Word/Excel/PowerPoint, Gap analysis, Use Cases, JAD sessions, Relational database, JIRA, QTP, SDLC, Agile, Scrum, Waterfall

Confidential, Miami Gardens, FL

Functional / Business Analyst / PeopleSoft HCM (HR)

Responsibilities:

• Managing the offshore team and coordinate with business leaders, and business users (customers) to develop and redesign the business capabilities provided by PeopleSoft HCM 9.2 and other applications in the HRMS group portfolio, data flow analysis, system configuration, data setup, including recommendations to implement new features or functions.
• Gathered business requirements for My HR/PeopleSoft HCM 9.1 functional enhancements, core HR module, TIME system and Payroll.
• Support requirements triage in MQC to select release specific requirements - identify relationships and dependencies between requirements, estimate technical effort and perform Impact Analysis.
• Designed and developed Use Cases, Sequence and Activity Diagrams, Conceptual models and process flow diagrams to help explain the process to the developers and analyze the project using MS Visio.
• Responsible for PeopleSoft architecture and technology on Implementation project for PeopleSoft HCM.
• Facilitated JAD sessions and design meetings with the Stakeholders, SME’s and Leads of Interfaces.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Use Oracle Fusion Functional Setup Manager (FSM) to implement Global HR, Talent & Absence Management.
• Setup of legal entity, legislative data group, business unit, grades rates, department tree, departments, job family etc.
• Data Loading/Conversions using HCM Data loader (HDL) & Spreadsheet loader.
• Manage Enterprise HCM Information and Legal Entity HCM Information.
• Manage changes to requirements through change control -clear case, MQC, Documented.
• Defined requirements to automate the daily imports from PeopleSoft into the Phoenix system.
• Worked with PeopleSoft administrators to define the different security groups needed for different roles.
• Customized Accounts Payable (A/P) pay-cycle process to create a lights out pay-cycle. Modifications required the integration of PeopleSoft Accounts Payable with Control-M scheduler.
• Managed Business Analysis and some Project Management functions through all phases of the Software Development Lifecycle (SDLC) & Project Management Lifecycle (PMLC) using the Agile/Waterfall methodology.
• Run/Monitor PeopleSoft to external vendor interfaces and resolve issues associated with daily transaction in HCM 9.2.
• Co-ordinate with HRIS business users globally and provide support for the HR/HCM applications.
• Most Projects managed were generally to create or modify an SQR feed to and/or from the clients ADP Enterprise HR system.
• Wrote functional specifications for T&L & Payroll modules.
• Involved in testing reports and modifying them according to the specifications on Oracle HRMS 10.7 NCA. Tested the functionality of Oracle HRMS 10.7.
• Work closely with HR team to integrate HR with Payroll and Time and Attendance interface applications.
• Resolved issues with check printing, Crystal Reports, positive payment and Accounts Payable voucher matching functionality.
• Bring outsourced Oracle E-Business Suite support in-house, improve business processes.
• Gather HR enhancement requirements from key HR end-users and coordinate completion of development requests. Coordinated with the Security Team to configure HR Security for all HR/Benefits/Payroll Roles/User Profiles.
• Reviewed requirements and answered questions from off-shore testing groups to test key functionality changes with the upgrade.
• Attended Workforce Connect training and assisted Timekeeper administrators with their functions such as reporting Genie and automating workflow approvals.
• Provided AGILE project management controls, project plans, timeline schedules, facilitate RAD sessions, and review software defects.
• Prepared Business Object/Business Process Models that included modelling of all the activities of business from conceptual to procedural level.
• Leveraged expertise with JIRA to develop/manage business documents and business objects.
• Gathered requirements to build an interface that loads employee demographic and PeopleSoft specific data directly from the HR system. Employee data appears in the Workforce Timekeeper application within 20 minutes.
• Extensive knowledge of employee benefit laws and regulatory requirements; experience working with vendors to update SPD’s; experience administering FMLA, disability, and workers’ compensation leaves
• Met with the internal training team to review functional changes for their preparation of web-based training for regular employees and managers approving timesheets.
• Produced metrics which provide management insight into the requirements process, to include, status, size, volatility, quality, effort, etc.- Visio, Rational Tools, Traceability Matrixes.
• Performed after Action/Post Milestone Reviews and quality reviews to ensure that developed software products met the business needs and are in compliance with RUP and CMMi 3.

Environment: PeopleSoft HCM 9.2, HRIS, Oracle HR, Use Cases, JAD, UML, MS Office, MS Visio, MS PowerPoint, MS Excel, MS Word, MS office Suite, HP Quality Center, JIRA, QTP, UML, SDLC, Waterfall, Agile Technology

Confidential, Brooklyn, NY

Functional Analyst / PeopleSoft HCM

Responsibilities:

• As a Business Analyst, effectively communicated the project goals (Charter), requirements (BRD) and deliverables (Creative Comps, Wireframes) through clear, concise and comprehensive SOW presentation to the key project stakeholders.
• Design, development, maintenance and updating of customized process flow items in HRIS systems to improve HR efficiency, inclusive of Manager and Employee Direct Access programs.
• Worked on the iRecruitment sub-module of PSFT's HRMS module
• Defined business and technical requirements, performed project management for a couple of business acquisitions. Automated the hiring process, benefits and payroll conversion processes for new employees into the PeopleSoft HRMS 8.9 and PeopleSoft Payroll systems.
• Worked on Base Benefits and eBenefits modules.
• Proactively communicated and collaborated with internal stakeholders to analyze information needs and functional requirements using interviews, document analysis, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Actively drive HR data, and system improvements to improve operational efficiencies and positively impact customer experience and employee engagement.
• Developed prototype of new information processing application. Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro.
• Studied the process in depth to understand the as is process from end user viewpoint and systems point of view.
• Responsible for configuration, prototyping, and testing of key processes around the system
• Created Project Plan and assess work-effort estimates required to accomplish various phases of the project; facilitated, coordinated & participated with other teams in approving the project plan.
• Contribution to the successful implementation of new HRIS through testing, validation and transitioning of data.
• Conducted GAP analysis on HR process and practices. Lead a team towards mapping lacunas and designing alternatives for HR processes. Played an active role as a catalyst to encapsulate industry HR best practices.
• Provide vision to evaluate, develop and implement solutions that meet HR strategic and operational objectives.
• Worked on PeopleSoft tables and send data from PeopleSoft to other external applications.
• Proactively recommend business process and performance improvements based on new features/functions delivered in new versions of third-party software
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC
• Enterprise HR/Payroll implemented on time and on budget with less than 1% error on initial payroll run.
• Preparing the Project Development Plans, helped in identifying and tracking Project Issues and Risks
• Worked in an AGILE/SCRUM environment which posed initiating several JAD sessions and active interaction with business and technical teams.
• Trained the HR and Payroll Analysts for efficient use of PeopleSoft HCM Module
• Chaired Requirement Gathering Sessions (RGS), Joint Application Development (JAD) sessions and Joint Application Requirement (JAR) sessions, and lead the effort to get Business and System requirements base lined (stakeholder approval)
• Managed requirements and participated in database design and development as well as report design and development, testing plan co-development and quality assurance
• Provide backup to HR Director in areas of compliance matters as needed.
• Worked with the Development and QA team in creating a demo website for UAT
• Created UAT test scenarios and test cases and coordinated UAT
• Helped many business clients in getting right and precise information for making better decision.

Environment: SDLC, Agile, JIRA, Waterfall, Rational Software, Rational Requisite Pro, MS Office Suite, MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint, RUP, Use Cases, Oracle 10g, PeopleSoft HCM

Confidential

Business Analyst / HRIS

Responsibilities:

• Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Gathered business Requirements, analyze data/workflows. Defined the scope and progressed from problem Statement to well-documented Designs.
• Identified internal and external system Requirements, design and configuration set-up.
• Prepared Functional Specification Documentation (FSD) and communicated these to the stakeholders.
• Developed the Human Resource Information System (HRIS) system based on Agile Methodology.
• Research and analyze technology available out on the market that would be possible tools for the project. Design, and implement a paperless employment profile environment for the business workforce from applicant status to hired, performance review, to termination. PeopleSoft API was used to integrate pages within People HRMS and communication between PeopleSoft and non PeopleSoft systems.
• Created and executed test scripts for Time & Labor, Absence Management, Delegation/Proxy and Payroll testing.
• Managed health care and other employee benefits with the help of the Human Resource department.
• Developed Business Process documentation including Business Process flow diagrams (Visio).
• Work with the in-house timekeeping system integration testing for release 2 of PeopleSoft My HR project, which involved converting the timekeeping and payroll systems.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).
• Managed and participated in the full Software Development Life Cycle in an Agile/Scrum environment.
• Providing & updating human resources and payroll databases and accurate wage payment. Also responding to all requests for human resource and payroll needs from management, employees, or external sources.
• Designed and developed Project document templates based on SDLC methodology.
• Developed Business Requirement Document as well as High-Level Project Plan.
• Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
• Worked extensively with MS project for project management.
• Developed Functional Specification Document and Supplementary Specification (non-functional) Document.
• Worked with developers to make sure that they understood the Use Cases.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.