Application Lead/senior Business Analyst Resume
SUMMARY: BUSINESS ANALYST – RETAIL/CPG/ENTERTAINMENT
- 10+ years of experience in delivering global supply chain solutions for industry leaders in retail, consumer goods and entertainment/media.
- Extensive experience in managing large project implementations from planning/design phase to deployment/maintenance phase.
CORE COMPETENCIES
Requirements Gathering/Analysis ª Solution Architecting ª Business Process Management ª Cost/Benefits Analysis ª Deployment Risk Management ª Project Management ª SDLC ª Client/Vendor Management ª Supply Chain ª Demand Planning ª Fulfillment ª B2B e-Commerce ª CPFR ª Fluent in French
PROFESSIONAL EXPERIENCE
Confidential,Culver City, CA
2006 to 2010
APPLICATION LEAD/SENIOR BUSINESS ANALYST
- Managed all the strategic initiatives and day-to-day operations of the sales/shipments forecasting solution for Home Entertainment.
- Led a global JDA i2 Demand Manager implementation for North America through all the SDLC phases from requirements gathering and design to deployment and maintenance.
- Participated in the re-design of forecasting methodologies and documented past/future business workflows.
- Completed the implementation of interim in-house sales forecasting/allocation solution from design to deployment in 3 months.
- Managed design, development and deployment of Oracle Demantra to VMI customers such as Wal-Mart, Best Buy and Kroger.
Confidential,Irvine, CA
2004 to 2006
SENIOR BUSINESS CONSULTANT
- Participated in a global VMI implementation for MGM to manage product replenishment for North America and Australia.
- Contributed to a successful North American VMI implementation at Sony Pictures Entertainment to serve 60+ retailers. Participated from requirements phase to deployment and support phase.
- Developed and implemented training/support strategies for the VMI product replenishment solution.
- Designed and documented the business processes/data integration between order fulfillment system and forecasting system for Sony Pictures Entertainment.
Confidential,San Francisco, CA
2000 to 2001
SOLUTION ARCHITECT
- Directed the product development of Supply Chain Collaboration solutions for this B2B exchange and managed all major clients and partners relationships.
- Planned the global launch of JDA Manugistics Collaborate to the exchange members. Organized and managed rollout schedule.
- Managed CPFR implementations for Carrefour/Henkel, Sainsbury’s/Unilever, Metro AG/Procter & Gamble. Led design planning on promotions & event management solution for Carrefour and Metro AG.
- Designed and documented key business/operational models to project future costs/revenues.
Confidential,Cambridge, MA
1998 to 2000
SENIOR CONSULTANT
- Developed and documented consulting practices and implementation/rollout methodologies for Syncra Systems (now part of Oracle Retail).
- Managed CPFR pilot implementations for Meijer/Earthgrains, Walgreens/Schering-Plough and The Sports Authority/New Balance.
- Analyzed and designed order fulfillment and returns handling system for an online retailer.
- Implemented proper packing/labeling and optimal truckload builds for Canon using i2 software.
Confidential,Glendale, CA
1996 to 1998
BUSINESS SYSTEM ANALYST
- Managed the requirements gathering, design, development and implementation of a global merchandising system for North America, Europe and Asia Pacific.
- Led the planning and implementation of a merchandise allocation system for Japan.
- Planned and led Y2K upgrades for various global business systems.
Confidential,Park, CA
1985 to 1995
PROJECT LEAD/SENIOR DEVELOPER
- Led all CAD/CAM application developments and future CAD/CAM solution strategies.
- Managed the design and development of a Product Lifecycle Management system to support-re-engineering initiatives.
- Planned and led Y2K upgrades for various global business systems.
EDUCATION AND CERTIFICATIONS
MBA, Strategic Management – The Peter F. Drucker School of Management, Claremont Graduate
B.S., Mathematics/Computer Science
The Association for Operations Management (APICS) – Certified Supply Chain Professional (CSCP)