Profile

Seasoned information technology professional with experience in the software development and full lifecycle, systems analysis, technical project management and business analysis areas. During this time demonstrating flexibility and adaptability to changing requirements, and the ability to interface between technical and production staffs thereby establishing strong working relationships.

Technical Qualifications:

Software Summary

JD Edwards EnterpriseOne (v8.12/9.0/9.02), MAPICS XA, RPG II/III/400/IV/ILE & freeform, COBOL I/II/400/ILE, SQL400, embedded SQL (RPG/COBOL), stored procedures, DB trigger programs, OS400, CL/400, QUERY/400, Subfile programming, AS400 Job Scheduler, ROBOT DFU, DBU, SDA, FTP, Hawkeye, Aldon, Turnover, MKS Implementer, ClipperShip, WorldShip, EasyShip, XML, Oracle SQL & PL/SQL, UNIX, MS Expression Web [C++ software knowledge/education]

Hardware Summary

IBM iSeries, IBM AS400, Compaq dual CPU Pentiums running NT, Sun Microsystems Sun Enterprise 10000 server, IBM ES9000, IBM & Compatible PC’s, Unisys 1100/2200

Professional experience

2008 - Present Confidential McConnellsburg, PA
Principal Business Analyst

• Lead member of the JD Edwards EnterpriseOne software implementation and support teams. Provide analysis of business processes and create functional specifications detailing business requirements and how those rules convert into system requirements. Key resource for troubleshooting, identifying, and implementing resolution for development defects producing erroneous information in Oracle tables. Created design and data flow documentation for the twenty master data integrations interfacing between MAPICS and JD Edwards ERP software application suites while being the functional and technical lead for developing four of these integration interfaces. Responsibilities while a member of the Segment IT team: JLG’s core business is supported within the MAPICS XA environment including internally modified MAPICS programs. Duties included but were not limited to, designing functional and technical specifications for projects within the information systems department related to and in support of corporate eCommerce initiatives. Manage projects and assigned 3rd-party I.T. technical resources. Primary I.T. support for aftermarket distribution centers in Orrville, Ohio and Maasmechelan, Belgium. Participate in high level discussions with business customers, partners, and internal users. Troubleshoot, evaluate and identify software application defects, make viable recommendations to resolve identified problems, manage the development, test, and implementation of I.T. solutions. Notably, identified and resolved several defects in the service parts application exposing the company to significant revenue loss each year as well as create a substantial volume of data corruption since 2001.

1996 – Present Consultant Experience Highlights

• Executive Consultant for Confidential, – Primary responsibilities included managing technical staff, office operations, and business accounts. Resolved multiple year data integrity issue in major client’s electronic claims adjudication software application, resulting in a significant cost savings for the client. Extensive data migration and system integration project experience.
• Senior/Lead IBM iSeries Analyst for Confidential specializing in customized order entry and fulfillment software development for major customers (i.e. AARP, Federated Investors). Manage software application technical resolutions performed in-house and some offshore information technology services team located in India. Provide technical expertise and advice to mid and senior level leadership staff as well as third party lead players regarding development, implementation, and maintenance of major IT efforts. Developed program tool to create .CSV files in the integrated file system with optional replacement characters designed to avoid erroneous cell parsing when file opened with MS Excel. Project lead for data migration and operating system upgrade.
• Developed and implemented the internal applications to interface with the Confidential application for C.M. Offray and designing interfaces supporting data transfer (FTP) between the Offray AS400 and the PC based PTL software in El Paso, Texas. Other accomplishments included program and data integration from the Offray warehouse management system to the Berwick MAPICS XA environment.
• Resolved multi-million dollar recurring program defect for Confidential. Provided management level consultation and applications systems analysis in support of the corporate merchandise returns warehouse facility.
• Served Blue Cross and Blue Shield of North Carolina on the Blue Edge Implementation Team in support of software and data migration from legacy system to the AS400 PowerMHS environment.
• Developed interface programs for Confidential to migrate information from MAPICS XA environment into the equivalent American Software data files.
• Wrote claims tracking software application for Confidential identifying and retrieving 1/2 million dollars in duplicate paid claims.
• Developed draft reconciliation software application to replace third party software reconciliation process (Genelco) for PEBTF balancing 5 multi-million dollar accounts for first time in company history. Utilized ICF files thus eliminating magnetic tape usage and prolonged mail service when reconciling accounts with banks information systems.

Software Quality Assurance Experience

• Actively involved with the quality of the entire software development lifecycle including but not limited to, reviewing requirements documentation, code reviews, change management, release management, and software testing. More specifically develop test case scenarios for unit and user acceptance testing. Use interactive SQL environment, QRY400, Query Manager, and Intelligent Query (IQ) to extract data from production databases and load into test and development environments to build data for test scenarios. Execute software applications; review and compare expected test results documentation with actual results from software processing. Evaluate software efficiency when being executed, usability by others (when applicable), and portability with third party libraries.

Permanent Employment Experience 1995 - 1996 Confidential Camp Hill, PA Senior Programmer

• Extensive warehouse management systems problem-solving, troubleshooting, software design and development, program modifications and application maintenance supporting the corporate divisions of Woolworth such as Footlocker, Champs Apparel, and Kinney Shoes.

1993 - 1995 Confidential Hagerstown, MD Programmer Analyst Develop, test, debug, and maintain proprietary software applications.

1990 - 1993 Confidential Fort Knox, KYProgrammer Analyst

• Develop, implement, and maintain software applications for the Headquarters Recruiting Command.
• Received Army Achievement Medal and Certificate of Achievement for outstanding troubleshooting, problem solving, and application support.

Education

Project Management Professional coursework (PMF08-04, PMP 08-02)
Computer Information Systems 
General StudiesComputer Programming and Analysis